---
description: SMART Service Desk : qu'en pensent les utilisateurs ? Lisez les avis clients sur SMART Service Desk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SMART Service Desk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [SMART Service Desk](/software/100670/smart-service-desk-itsm) > [Logiciels similaires à SMART Service Desk](https://www.capterra.lu/alternatives/100670/smart-service-desk-itsm)

# Produits similaires à SMART Service Desk

Canonical: https://www.capterra.lu/alternatives/100670/smart-service-desk-itsm

> Découvrez les meilleures alternatives à SMART Service Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **ManageEngine Endpoint Central** — 4.6/5 (1877 reviews) — Il aide les administrateurs à automatiser, normaliser, sécuriser et auditer leur réseau Windows. Desktop Central est maintenant compatible avec MDM (Master Data Management).
   - [Afficher le profil](https://www.capterra.lu/software/170018/manageengine-desktop-central)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/170018/smart-service-desk-itsm/vs/manageengine-desktop-central)
2. **Freshservice** — 4.6/5 (803 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/132997/smart-service-desk-itsm/vs/freshservice)
3. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
   - [Afficher le profil](https://www.capterra.lu/software/121317/teamdynamix)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/121317/smart-service-desk-itsm/vs/teamdynamix)
4. **ServiceNow** — 4.5/5 (361 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/152871/smart-service-desk-itsm/vs/servicenow)
5. **SysAid** — 4.5/5 (523 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/107225/smart-service-desk-itsm/vs/sysaid)
6. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
   - [Afficher le profil](https://www.capterra.lu/software/173025/help-desk-software)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/173025/smart-service-desk-itsm/vs/help-desk-software)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/138769/smart-service-desk-itsm/vs/jira-service-management)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
   - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/179501/smart-service-desk-itsm/vs/manageengine-service-desk-plus)
9. **BOSSDesk** — 4.7/5 (145 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
   - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
   - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/144825/smart-service-desk-itsm/vs/boss-solutions)
10. **Mint Service Desk** — 4.8/5 (23 reviews) — Plateforme de centre de service et de gestion d'actifs extrêmement flexible avec un moyen convivial de dialoguer avec des clients potentiels.
    - [Afficher le profil](https://www.capterra.lu/software/187044/mint-service-desk)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/187044/smart-service-desk-itsm/vs/mint-service-desk)
11. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
    - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/144309/smart-service-desk-itsm/vs/atera)
12. **SapphireIMS** — 4.4/5 (65 reviews) — Rend les entreprises plus agiles grâce à la gestion des services d'entreprise, à la gestion des actifs et au centre de service ITIL.
    - [Afficher le profil](https://www.capterra.lu/software/148203/sapphireims)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/148203/smart-service-desk-itsm/vs/sapphireims)
13. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
    - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/124981/smart-service-desk-itsm/vs/freshdesk)
14. **ServiceNow IT Service Management** — 4.5/5 (45 reviews) — Outil de gestion des connaissances, qui saisit les connaissances de l'ensemble de l'organisation par le biais des propriétés du groupe, des abonnements et du flux de travail.
    - [Afficher le profil](https://www.capterra.lu/software/152874/servicenow-knowledge-management)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/152874/smart-service-desk-itsm/vs/servicenow-knowledge-management)
15. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM regroupe tout ce dont vous avez besoin en matière d'assistance informatique dans une seule solution centralisée.
    - [Afficher le profil](https://www.capterra.lu/software/200140/haloitsm)
    - [Comparer avec SMART Service Desk](https://www.capterra.lu/compare/100670/200140/smart-service-desk-itsm/vs/haloitsm)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/100670/smart-service-desk-itsm)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/100670/smart-service-desk-itsm)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/100670/smart-service-desk-itsm> |
| de-AT | <https://www.capterra.at/alternatives/100670/smart-service-desk-itsm> |
| de-CH | <https://www.capterra.ch/alternatives/100670/smart-service-desk-itsm> |
| en | <https://www.capterra.com/p/100670/SMART-SERVICE-DESK-ITSM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/100670/smart-service-desk-itsm> |
| en-AU | <https://www.capterra.com.au/alternatives/100670/smart-service-desk-itsm> |
| en-CA | <https://www.capterra.ca/alternatives/100670/smart-service-desk-itsm> |
| en-GB | <https://www.capterra.co.uk/alternatives/100670/smart-service-desk-itsm> |
| en-IE | <https://www.capterra.ie/alternatives/100670/smart-service-desk-itsm> |
| en-IL | <https://www.capterra.co.il/alternatives/100670/smart-service-desk-itsm> |
| en-IN | <https://www.capterra.in/alternatives/100670/smart-service-desk-itsm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/100670/smart-service-desk-itsm> |
| en-SG | <https://www.capterra.com.sg/alternatives/100670/smart-service-desk-itsm> |
| en-ZA | <https://www.capterra.co.za/alternatives/100670/smart-service-desk-itsm> |
| es | <https://www.capterra.es/alternatives/100670/smart-service-desk-itsm> |
| es-AR | <https://www.capterra.com.ar/alternatives/100670/smart-service-desk-itsm> |
| es-CL | <https://www.capterra.cl/alternatives/100670/smart-service-desk-itsm> |
| es-CO | <https://www.capterra.co/alternatives/100670/smart-service-desk-itsm> |
| es-CR | <https://www.capterra.co.cr/alternatives/100670/smart-service-desk-itsm> |
| es-DO | <https://www.capterra.do/alternatives/100670/smart-service-desk-itsm> |
| es-EC | <https://www.capterra.ec/alternatives/100670/smart-service-desk-itsm> |
| es-MX | <https://www.capterra.mx/alternatives/100670/smart-service-desk-itsm> |
| es-PA | <https://www.capterra.com.pa/alternatives/100670/smart-service-desk-itsm> |
| es-PE | <https://www.capterra.pe/alternatives/100670/smart-service-desk-itsm> |
| fr | <https://www.capterra.fr/alternatives/100670/smart-service-desk-itsm> |
| fr-BE | <https://fr.capterra.be/alternatives/100670/smart-service-desk-itsm> |
| fr-CA | <https://fr.capterra.ca/alternatives/100670/smart-service-desk-itsm> |
| fr-LU | <https://www.capterra.lu/alternatives/100670/smart-service-desk-itsm> |
| it | <https://www.capterra.it/alternatives/100670/smart-service-desk-itsm> |
| nl | <https://www.capterra.nl/alternatives/100670/smart-service-desk-itsm> |
| nl-BE | <https://www.capterra.be/alternatives/100670/smart-service-desk-itsm> |
| pt | <https://www.capterra.com.br/alternatives/100670/smart-service-desk-itsm> |
| pt-PT | <https://www.capterra.pt/alternatives/100670/smart-service-desk-itsm> |

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