---
description: Video Call Center : qu'en pensent les utilisateurs ? Lisez les avis clients sur Video Call Center, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Logiciels similaires à Video Call Center](https://www.capterra.lu/alternatives/1013368/video-call-center)

# Produits similaires à Video Call Center

Canonical: https://www.capterra.lu/alternatives/1013368/video-call-center

> Découvrez les meilleures alternatives à Video Call Center. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Talk est un logiciel pour call centers intégré au système de cas d'assistance Zendesk.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/164283/1013368/zendesk/vs/video-call-center)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Découvrez la plateforme CRM n° 1 au monde. Gérez chaque étape de vos relations clients entre les services.
   - [Afficher le profil](https://www.capterra.lu/software/61368/salesforce)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/61368/1013368/salesforce/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent offre aux entreprises un service client exceptionnel. Créez une communauté de clients, augmentez la satisfaction de ceux-ci et atteignez vos objectifs.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk est une solution de service client moderne, optimisée par l’IA, qui inclut des fonctionnalités de niveau entreprise sans la complexité qui l'accompagne généralement.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/124981/1013368/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Connectez votre numéro de service client à Zoho Desk pour passer et recevoir des appels dans l'application et automatisez vos opérations de téléphonie.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk est un système de gestion des cas d'assistance en ligne conçu pour simplifier le travail de votre équipe. Offrez un support client exceptionnel. sans effort.
   - [Afficher le profil](https://www.capterra.lu/software/185973/helpdesk)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly est une plateforme de service client radicalement personnelle avec prise en charge native et intégrée de la voix et du SVI (serveur vocal interactif).
   - [Afficher le profil](https://www.capterra.lu/software/156723/gladly)
   - [Comparer avec Video Call Center](https://www.capterra.lu/compare/156723/1013368/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Gagnez du temps et réduisez les coûts grâce à des innovations qui réinventent vos relations clients.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/136189/1013368/salesforce/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1375 reviews) — Zoho Assist fournit une interface utilisateur simple et facile à connecter aux ordinateurs distants partout dans le monde.
    - [Afficher le profil](https://www.capterra.lu/software/181775/zoho-assist)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/181775/1013368/zoho-assist/vs/video-call-center)
12. **JustCall** — 4.1/5 (223 reviews) — Le call center sortant de JustCall permet à vos équipes de vente de se concentrer davantage sur la vente et de gagner du temps en enregistrant les interactions client sur votre CRM (Customer Relationship Management).
    - [Afficher le profil](https://www.capterra.lu/software/157853/justcall)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/157853/1013368/justcall/vs/video-call-center)
13. **Yonyx** — 4.7/5 (256 reviews) — Guides interactifs pilotés par l'arbre de décision qui se raccordent à la plupart des systèmes CRM. Suivez les processus métiers de manière interactive.
    - [Afficher le profil](https://www.capterra.lu/software/130406/agi-self-service)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/130406/1013368/agi-self-service/vs/video-call-center)
14. **Webex Suite** — 4.4/5 (7396 reviews) — WebEx Meeting Center offre des fonctions intégrées de partage audio, vidéo et de contenu.
    - [Afficher le profil](https://www.capterra.lu/software/733/webex)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/733/1013368/webex/vs/video-call-center)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec Video Call Center](https://www.capterra.lu/compare/144040/1013368/tidio-chat/vs/video-call-center)

## Catégories connexes

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de contact client](https://www.capterra.lu/directory/32035/contact-center/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/1013368/video-call-center)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/1013368/video-call-center)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
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