---
description: Enghouse Contact Center : qu'en pensent les utilisateurs ? Lisez les avis clients sur Enghouse Contact Center, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enghouse Contact Center - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Enghouse Contact Center](/software/1014147/enghouse-contact-center) > [Logiciels similaires à Enghouse Contact Center](https://www.capterra.lu/alternatives/1014147/enghouse-contact-center)

# Produits similaires à Enghouse Contact Center

Canonical: https://www.capterra.lu/alternatives/1014147/enghouse-contact-center

> Découvrez les meilleures alternatives à Enghouse Contact Center. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Solution de communication 100% cloud : téléphonie avancée, visioconférence et messagerie collaborative dans une app facile à utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/169627/ringover)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/169627/1014147/ringover/vs/enghouse-contact-center)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/102188/1014147/liveagent/vs/enghouse-contact-center)
3. **Amazon Connect** — 4.5/5 (92 reviews) — Solution de centre d'appels qui aide les entreprises à simplifier les processus de service client sur plusieurs canaux.
   - [Afficher le profil](https://www.capterra.lu/software/1017140/amazon-connect)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/1014147/1017140/enghouse-contact-center/vs/amazon-connect)
4. **HoduCC** — 4.6/5 (95 reviews) — Gagnez du temps, tout en stimulant votre productivité et vos ventes avec ce logiciel d'automate d'appel. Appels entrants, sortants, SVI, analytique, etc.
   - [Afficher le profil](https://www.capterra.lu/software/156136/hoducc)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/156136/1014147/hoducc/vs/enghouse-contact-center)
5. **CallHippo** — 4.4/5 (675 reviews) — CallHippo est un système de téléphonie facile à utiliser qui offre une assistance d'envergure internationale. Il peut être configuré instantanément et fournir des rapports avancés.
   - [Afficher le profil](https://www.capterra.lu/software/159578/callhippo)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/159578/1014147/callhippo/vs/enghouse-contact-center)
6. **XCALLY** — 4.8/5 (130 reviews) — Suite de service client intégrée au PBX Asterisk Open Source. Solution multicanal pour les centres d'appels entrants, sortants et mixtes.
   - [Afficher le profil](https://www.capterra.lu/software/136894/xcally)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/136894/1014147/xcally/vs/enghouse-contact-center)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
   - [Afficher le profil](https://www.capterra.lu/software/134775/incontact-call-center-software)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/134775/1014147/incontact-call-center-software/vs/enghouse-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Remarquable solution de centre d'appels multicanale et tout-en-un ; numéroteurs ; SVI ; SMS ; messagerie instantanée sur le web ; réseaux sociaux ; messagerie et plus encore.
   - [Afficher le profil](https://www.capterra.lu/software/115213/ucontact)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/115213/1014147/ucontact/vs/enghouse-contact-center)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.
   - [Afficher le profil](https://www.capterra.lu/software/21409/genesys-cloud)
   - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/21409/1014147/genesys-cloud/vs/enghouse-contact-center)
10. **Convoso** — 4.5/5 (386 reviews) — Augmentez considérablement les taux de conversion de vos contacts et leads grâce au logiciel pour centres d'appels omnicanal Consovo.
    - [Afficher le profil](https://www.capterra.lu/software/76768/cloud-predictive-dialer)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/76768/1014147/cloud-predictive-dialer/vs/enghouse-contact-center)
11. **Gladly** — 4.8/5 (139 reviews) — Gladly est une plateforme de service client radicalement personnalisée qui place les personnes au centre d'une conversation client unique et continue.
    - [Afficher le profil](https://www.capterra.lu/software/156723/gladly)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/156723/1014147/gladly/vs/enghouse-contact-center)
12. **Five9** — 4.2/5 (481 reviews) — Solution cloud de service client optimisée par IA pratique : appels entrants et sortants, système de distribution des appels automatisé, serveur vocal interactif, système CTI, chat, e-mail, réseaux sociaux, enregistrement des appels et intégrations CRM.
    - [Afficher le profil](https://www.capterra.lu/software/132405/five9)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/132405/1014147/five9/vs/enghouse-contact-center)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
    - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/164283/1014147/zendesk/vs/enghouse-contact-center)
14. **3CX** — 4.4/5 (465 reviews) — 3CX est un PBX sur IP de standard ouvert qui offre des communications unifiées complètes, prêtes à l'emploi. Idéal, quelle que soit la taille de l'entreprise
    - [Afficher le profil](https://www.capterra.lu/software/158704/3cx)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/158704/1014147/3cx/vs/enghouse-contact-center)
15. **Kustomer** — 4.6/5 (79 reviews) — Kustomer est une plateforme de gestion client omnicanale axée sur la prestation d'expériences exceptionnelles et non sur la résolution de cas d'assistance.
    - [Afficher le profil](https://www.capterra.lu/software/158128/kustomer)
    - [Comparer avec Enghouse Contact Center](https://www.capterra.lu/compare/158128/1014147/kustomer/vs/enghouse-contact-center)

## Catégories connexes

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de contact client](https://www.capterra.lu/directory/32035/contact-center/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/1014147/enghouse-contact-center)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/1014147/enghouse-contact-center)

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| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/1014147/enghouse-contact-center> |
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| de-CH | <https://www.capterra.ch/alternatives/1014147/enghouse-contact-center> |
| en | <https://www.capterra.com/p/231432/Enghouse-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014147/enghouse-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1014147/enghouse-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014147/enghouse-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1014147/enghouse-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1014147/enghouse-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1014147/enghouse-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014147/enghouse-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014147/enghouse-contact-center> |
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| es-CO | <https://www.capterra.co/alternatives/1014147/enghouse-contact-center> |
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| fr | <https://www.capterra.fr/alternatives/1014147/enghouse-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1014147/enghouse-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1014147/enghouse-contact-center> |
| it | <https://www.capterra.it/alternatives/1014147/enghouse-contact-center> |
| nl | <https://www.capterra.nl/alternatives/1014147/enghouse-contact-center> |
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