---
description: Customer Relationship Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur Customer Relationship Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Relationship Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Customer Relationship Management](/software/1033584/customer-relationship-management) > [Logiciels similaires à Customer Relationship Management](https://www.capterra.lu/alternatives/1033584/customer-relationship-management)

# Produits similaires à Customer Relationship Management

Canonical: https://www.capterra.lu/alternatives/1033584/customer-relationship-management

> Découvrez les meilleures alternatives à Customer Relationship Management. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM offre aux entreprises une solution de gestion complète du cycle de vie en termes de relation client.
   - [Afficher le profil](https://www.capterra.lu/software/155928/zoho-crm)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/155928/1033584/zoho-crm/vs/customer-relationship-management)
2. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Bigin aide les petites entreprises à se débarrasser des feuilles de calcul et à prendre facilement en main une solution de CRM (Customer Relationship Management) conçue selon leurs exigences.
   - [Afficher le profil](https://www.capterra.lu/software/204998/bigin-by-zoho-crm)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/204998/1033584/bigin-by-zoho-crm/vs/customer-relationship-management)
3. **HubSpot CRM** — 4.5/5 (4451 reviews) — HubSpot CRM est la solution CRM 100 % gratuite, flexible et intuitive que votre équipe de vente va adorer.
   - [Afficher le profil](https://www.capterra.lu/software/152373/hubspot-crm)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/152373/1033584/hubspot-crm/vs/customer-relationship-management)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Découvrez la plateforme CRM n° 1 au monde. Gérez chaque étape de vos relations clients entre les services.
   - [Afficher le profil](https://www.capterra.lu/software/61368/salesforce)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/61368/1033584/salesforce/vs/customer-relationship-management)
5. **Kylas Sales CRM** — 4.8/5 (573 reviews) — Un CRM de qualité professionnelle pour les entreprises en croissance. Kylas est un CRM facile à utiliser et offre un nombre illimité d’utilisateurs. Et le meilleur dans tout ça ? Vous pourrez être opérationnel en 2 semaines \!
   - [Afficher le profil](https://www.capterra.lu/software/210630/kylas)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/210630/1033584/kylas/vs/customer-relationship-management)
6. **Meritto** — 4.6/5 (616 reviews) — Une solution spécialement conçue pour augmenter vos inscriptions
   - [Afficher le profil](https://www.capterra.lu/software/1011572/comprehensive-admission-suite)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/1011572/1033584/comprehensive-admission-suite/vs/customer-relationship-management)
7. **Dynamics 365** — 4.4/5 (5811 reviews) — Solution de gestion d'entreprise intégrée qui automatise les processus financiers, de relation client et de chaîne d'approvisionnement.
   - [Afficher le profil](https://www.capterra.lu/software/157279/dynamics-365)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/157279/1033584/dynamics-365/vs/customer-relationship-management)
8. **eWay-CRM** — 4.5/5 (820 reviews) — L'un des meilleurs CRM pour les organismes à but non lucratif. Vous aide avec les clients, les ventes et les projets. C'est génial, car le logiciel est intégré à Outlook.
   - [Afficher le profil](https://www.capterra.lu/software/152769/eway-crm)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/152769/1033584/eway-crm/vs/customer-relationship-management)
9. **OpenCRM** — 4.6/5 (294 reviews) — Logiciel hébergé complet avec gestion des événements, commandes client, outils de portail web, suivi des campagnes, gestion des devis, etc.
   - [Afficher le profil](https://www.capterra.lu/software/129881/opencrm)
   - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/129881/1033584/opencrm/vs/customer-relationship-management)
10. **Nutshell** — 4.4/5 (619 reviews) — Les équipes de vente adorent Nutshell. Bénéficiez d'outils de premier ordre, d'intégrations permettant de gagner du temps et d'une assistance en direct de classe mondiale.
    - [Afficher le profil](https://www.capterra.lu/software/144340/nutshell)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/144340/1033584/nutshell/vs/customer-relationship-management)
11. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay fournit un logiciel de marketing tout-en-un simple et abordable pour acquérir, engager, entretenir et transformer les leads.
    - [Afficher le profil](https://www.capterra.lu/software/178819/engagebay-marketing)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/178819/1033584/engagebay-marketing/vs/customer-relationship-management)
12. **Brevo** — 4.6/5 (3408 reviews) — Email marketing : la référence française de l'emailing. Accélérez votre croissance avec l'IA avec plus de 600 000 entreprises qui nous font confiance.
    - [Afficher le profil](https://www.capterra.lu/software/132996/brevo)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/132996/1033584/brevo/vs/customer-relationship-management)
13. **ActiveCampaign** — 4.6/5 (2561 reviews) — ActiveCampaign combine la puissance de l'email marketing, du marketing automation et de l'automatisation des ventes/CRM.
    - [Afficher le profil](https://www.capterra.lu/software/79367/activecampaign)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/79367/1033584/activecampaign/vs/customer-relationship-management)
14. **Pipedrive** — 4.5/5 (3042 reviews) — Gérez et motivez les sympathisants, les bénévoles et les donateurs depuis un seul et même endroit avec le logiciel de CRM de Pipedrive pour les organismes à but non lucratif.
    - [Afficher le profil](https://www.capterra.lu/software/132666/pipedrive)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/132666/1033584/pipedrive/vs/customer-relationship-management)
15. **Odoo** — 4.2/5 (1294 reviews) — Ensemble Open Source d'applications commerciales intégrées pour CRM (gestion des relations client), points de vente, sites web, e-commerces, vente, comptabilité, entrepôt, RH, projet et marketing.
    - [Afficher le profil](https://www.capterra.lu/software/135618/odoo)
    - [Comparer avec Customer Relationship Management](https://www.capterra.lu/compare/135618/1033584/odoo/vs/customer-relationship-management)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/1033584/customer-relationship-management)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/1033584/customer-relationship-management)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/265038/Customer-Relationship-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1033584/customer-relationship-management> |
| en-AU | <https://www.capterra.com.au/alternatives/1033584/customer-relationship-management> |
| en-CA | <https://www.capterra.ca/alternatives/1033584/customer-relationship-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/1033584/customer-relationship-management> |
| en-IE | <https://www.capterra.ie/alternatives/1033584/customer-relationship-management> |
| en-IL | <https://www.capterra.co.il/alternatives/1033584/customer-relationship-management> |
| en-IN | <https://www.capterra.in/alternatives/1033584/customer-relationship-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1033584/customer-relationship-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/1033584/customer-relationship-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/1033584/customer-relationship-management> |
| fr | <https://www.capterra.fr/alternatives/1033584/customer-relationship-management> |
| fr-BE | <https://fr.capterra.be/alternatives/1033584/customer-relationship-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/1033584/customer-relationship-management> |
| fr-LU | <https://www.capterra.lu/alternatives/1033584/customer-relationship-management> |

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