---
description: Medallia Experience Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur Medallia Experience Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Experience Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Logiciels similaires à Medallia Experience Cloud](https://www.capterra.lu/alternatives/107199/medallia-enterprise)

# Produits similaires à Medallia Experience Cloud

Canonical: https://www.capterra.lu/alternatives/107199/medallia-enterprise

> Découvrez les meilleures alternatives à Medallia Experience Cloud. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **SurveyMonkey** — 4.6/5 (10499 reviews) — Avec SurveyMonkey, collectez et analysez les informations dont vous avez besoin pour créer des expériences que les clients adorent, stimuler la fidélisation et générer des revenus.
   - [Afficher le profil](https://www.capterra.lu/software/32728/surveymonkey)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
2. **Trustpilot** — 4.5/5 (1206 reviews) — Offrez à vos clients l'expérience qu'ils méritent vraiment. Engagez vos clients et renforcez leur confiance envers la marque grâce à l'outil de gestion des avis client Trustpilot.
   - [Afficher le profil](https://www.capterra.lu/software/169618/trustpilot)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/169618/medallia-enterprise/vs/trustpilot)
3. **Broadly** — 4.8/5 (336 reviews) — Broadly est une plateforme de génération d'avis qui aide les entreprises locales à obtenir des avis positifs en ligne, tout en protégeant leur réputation.
   - [Afficher le profil](https://www.capterra.lu/software/161326/broadly-reviews)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/161326/medallia-enterprise/vs/broadly-reviews)
4. **Typeform** — 4.7/5 (974 reviews) — Typeform rend les formulaires amusants, afin que vous obteniez de meilleures données de la part de vos clients.
   - [Afficher le profil](https://www.capterra.lu/software/137289/typeform)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/137289/medallia-enterprise/vs/typeform)
5. **Jotform** — 4.7/5 (2919 reviews) — Améliorez l'expérience client avec Jotform Entreprise. Créez des enquêtes et des applis, et collectez des signatures et des paiements.
   - [Afficher le profil](https://www.capterra.lu/software/158456/jotform-4-0)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
6. **SurveySparrow** — 4.4/5 (122 reviews) — SurveySparrow offre une gestion complète des relations avec les clients grâce à des enquêtes interactives et à des analyses en temps réel permettant d'obtenir des informations exploitables.
   - [Afficher le profil](https://www.capterra.lu/software/168823/surveysparrow)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
7. **LiveAgent** — 4.7/5 (1787 reviews) — Démarrez gratuitement avec LiveAgent et offrez un excellent service client à l'aide de la solution d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/102188/107199/liveagent/vs/medallia-enterprise)
8. **Staffino** — 5.0/5 (8 reviews) — Améliorez l’expérience client grâce à des commentaires en temps réel, des informations fournies par l’IA et une analyse du parcours au niveau de tous les points de contact.
   - [Afficher le profil](https://www.capterra.lu/software/1044294/staffino)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/1044294/medallia-enterprise/vs/staffino)
9. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM permet aux entreprises de surveiller, de réagir et d’améliorer facilement chaque moment clé du parcours client.
   - [Afficher le profil](https://www.capterra.lu/software/152924/customer-frontlines)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
10. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 50 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
    - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/124981/medallia-enterprise/vs/freshdesk)
11. **Hotjar** — 4.6/5 (545 reviews) — Optimisez votre expérience client avec Hotjar. Un moyen intuitif et visuel de découvrir, regrouper les besoins des utilisateurs et communiquer avec eux.
    - [Afficher le profil](https://www.capterra.lu/software/163516/hotjar)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/163516/medallia-enterprise/vs/hotjar)
12. **Birdeye** — 4.7/5 (705 reviews) — BirdEye est une plateforme de marketing expérientiel tout-en-un pour les entreprises multisites.
    - [Afficher le profil](https://www.capterra.lu/software/152997/birdeye)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/152997/medallia-enterprise/vs/birdeye)
13. **Lucky Orange** — 4.7/5 (266 reviews) — Outils de référencement de sites web utilisés par plus de 500 000 sites dans le monde. Les heat maps, les enregistrements, les enquêtes, le chat en direct, etc., sont inclus dans chaque forfait.
    - [Afficher le profil](https://www.capterra.lu/software/150695/lucky-orange)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/150695/medallia-enterprise/vs/lucky-orange)
14. **Delighted** — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
    - [Afficher le profil](https://www.capterra.lu/software/157973/delighted)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/157973/medallia-enterprise/vs/delighted)
15. **Survicate** — 4.6/5 (99 reviews) — Un logiciel léger centré sur l'expérience client pour les produits et services en ligne.
    - [Afficher le profil](https://www.capterra.lu/software/132914/survicate)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/132914/medallia-enterprise/vs/survicate)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)
- [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software)
- [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software)
- [motivation des collaborateurs](https://www.capterra.lu/directory/30817/employee-engagement/software)
- [Logiciels de NPS (Net Promoter Score)](https://www.capterra.lu/directory/32075/nps/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/107199/medallia-enterprise)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/107199/medallia-enterprise)

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| en-CA | <https://www.capterra.ca/alternatives/107199/medallia-enterprise> |
| en-GB | <https://www.capterra.co.uk/alternatives/107199/medallia-enterprise> |
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| fr | <https://www.capterra.fr/alternatives/107199/medallia-enterprise> |
| fr-BE | <https://fr.capterra.be/alternatives/107199/medallia-enterprise> |
| fr-CA | <https://fr.capterra.ca/alternatives/107199/medallia-enterprise> |
| fr-LU | <https://www.capterra.lu/alternatives/107199/medallia-enterprise> |
| it | <https://www.capterra.it/alternatives/107199/medallia-enterprise> |
| ja | <https://www.capterra.jp/alternatives/107199/medallia-enterprise> |
| nl | <https://www.capterra.nl/alternatives/107199/medallia-enterprise> |
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| pt | <https://www.capterra.com.br/alternatives/107199/medallia-enterprise> |
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