---
description: Medallia Experience Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur Medallia Experience Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Experience Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Logiciels similaires à Medallia Experience Cloud](https://www.capterra.lu/alternatives/107199/medallia-enterprise)

# Produits similaires à Medallia Experience Cloud

Canonical: https://www.capterra.lu/alternatives/107199/medallia-enterprise

> Découvrez les meilleures alternatives à Medallia Experience Cloud. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zoho CRM** — 4.3/5 (7003 reviews) — Zoho CRM offre aux entreprises une solution de gestion complète du cycle de vie en termes de relation client.
   - [Afficher le profil](https://www.capterra.lu/software/155928/zoho-crm)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/155928/medallia-enterprise/vs/zoho-crm)
2. **SurveyMonkey** — 4.6/5 (10513 reviews) — De quoi êtes-vous curieux ? Utilisez le premier logiciel de sondages du monde pour collecter les données qui éclaireront vos décisions les plus importantes.
   - [Afficher le profil](https://www.capterra.lu/software/32728/surveymonkey)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
3. **Trustpilot** — 4.5/5 (1207 reviews) — Outil de gestion des avis clients qui vous aide à vous connecter et à établir la confiance avec vos clients.
   - [Afficher le profil](https://www.capterra.lu/software/169618/trustpilot)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/169618/medallia-enterprise/vs/trustpilot)
4. **Broadly** — 4.8/5 (336 reviews) — Broadly est une plateforme de génération d'avis qui aide les entreprises locales à obtenir des avis positifs en ligne, tout en protégeant leur réputation.
   - [Afficher le profil](https://www.capterra.lu/software/161326/broadly-reviews)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/161326/medallia-enterprise/vs/broadly-reviews)
5. **Typeform** — 4.7/5 (983 reviews) — Créez de beaux sondages et formulaires (et bien plus encore). Donnez à votre public l'expérience qu'il mérite afin d'obtenir les données dont vous avez besoin.
   - [Afficher le profil](https://www.capterra.lu/software/137289/typeform)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/137289/medallia-enterprise/vs/typeform)
6. **Jotform** — 4.7/5 (2928 reviews) — Idéal pour les entreprises de toutes tailles, il s'agit d'un outil de création de formulaires qui aide les utilisateurs à créer des enquêtes tout en examinant les soumissions.
   - [Afficher le profil](https://www.capterra.lu/software/158456/jotform-4-0)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
7. **SurveySparrow** — 4.4/5 (123 reviews) — Transformez les enquêtes en conversations avec ces enquêtes de type chat. Engagez-vous de meilleure façon avec vos clients et employés.
   - [Afficher le profil](https://www.capterra.lu/software/168823/surveysparrow)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/102188/107199/liveagent/vs/medallia-enterprise)
9. **Staffino** — 5.0/5 (8 reviews) — Staffino est une plateforme de gestion de l'expérience offrant une grande variété de modules pour la gestion complexe de l'expérience client et employé.
   - [Afficher le profil](https://www.capterra.lu/software/1044294/staffino)
   - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/1044294/medallia-enterprise/vs/staffino)
10. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM permet aux entreprises de surveiller, de réagir et d’améliorer facilement chaque moment clé du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/152924/customer-frontlines)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
11. **Hotjar** — 4.6/5 (545 reviews) — Hotjar fournit des renseignements sur l'expérience produit. Identifiez rapidement la manière dont les utilisateurs se comportent sur votre site, leurs besoins et leurs ressentis.
    - [Afficher le profil](https://www.capterra.lu/software/163516/hotjar)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/163516/medallia-enterprise/vs/hotjar)
12. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
    - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/124981/medallia-enterprise/vs/freshdesk)
13. **Birdeye** — 4.7/5 (707 reviews) — Birdeye est une plateforme d'expérience client tout-en-un.
    - [Afficher le profil](https://www.capterra.lu/software/152997/birdeye)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/152997/medallia-enterprise/vs/birdeye)
14. **Lucky Orange** — 4.7/5 (268 reviews) — Découvrez comment les visiteurs utilisent vraiment votre site web grâce aux heat maps dynamiques, aux enregistrements de visiteur, aux analyses de formulaires, au chat en direct, aux sondages et plus encore \!
    - [Afficher le profil](https://www.capterra.lu/software/150695/lucky-orange)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/150695/medallia-enterprise/vs/lucky-orange)
15. **Delighted** — 4.8/5 (57 reviews) — Delighted est un moyen plus simple et rapide de réunir et d'exploiter les informations relatives à l'expérience des clients, employés, partenaires et fournisseurs.
    - [Afficher le profil](https://www.capterra.lu/software/157973/delighted)
    - [Comparer avec Medallia Experience Cloud](https://www.capterra.lu/compare/107199/157973/medallia-enterprise/vs/delighted)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)
- [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software)
- [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software)
- [motivation des collaborateurs](https://www.capterra.lu/directory/30817/employee-engagement/software)
- [Logiciels de NPS (Net Promoter Score)](https://www.capterra.lu/directory/32075/nps/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/107199/medallia-enterprise)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/107199/medallia-enterprise)

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| fr-BE | <https://fr.capterra.be/alternatives/107199/medallia-enterprise> |
| fr-CA | <https://fr.capterra.ca/alternatives/107199/medallia-enterprise> |
| fr-LU | <https://www.capterra.lu/alternatives/107199/medallia-enterprise> |
| it | <https://www.capterra.it/alternatives/107199/medallia-enterprise> |
| ja | <https://www.capterra.jp/alternatives/107199/medallia-enterprise> |
| nl | <https://www.capterra.nl/alternatives/107199/medallia-enterprise> |
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| pt | <https://www.capterra.com.br/alternatives/107199/medallia-enterprise> |
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