---
description: SysAid : qu'en pensent les utilisateurs ? Lisez les avis clients sur SysAid, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SysAid - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [SysAid](/software/107225/sysaid) > [Logiciels similaires à SysAid](https://www.capterra.lu/alternatives/107225/sysaid)

# Produits similaires à SysAid

Canonical: https://www.capterra.lu/alternatives/107225/sysaid

> Découvrez les meilleures alternatives à SysAid. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

-----

## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4076 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/164283/sysaid/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3412 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/124981/sysaid/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/202528/sysaid/vs/milvus)
4. **LiveAgent** — 4.7/5 (1758 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/102188/107225/liveagent/vs/sysaid)
5. **Freshservice** — 4.5/5 (689 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/132997/sysaid/vs/freshservice)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/169505/sysaid/vs/zoho-desk)
7. **JIRA Service Management** — 4.5/5 (764 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/138769/sysaid/vs/jira-service-management)
8. **LiveChat** — 4.6/5 (1719 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/62194/107225/livechat/vs/sysaid)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo est un logiciel de bureau à distance facile à utiliser, sécurisé et abordable pour Windows, macOS, iOS, Android et Linux.
   - [Afficher le profil](https://www.capterra.lu/software/177094/supremo-remote-desktop)
   - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/177094/sysaid/vs/supremo-remote-desktop)
10. **ServiceNow** — 4.5/5 (345 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/152871/sysaid/vs/servicenow)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
12. **Atera** — 4.5/5 (446 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
    - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/144309/sysaid/vs/atera)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Gagnez du temps tout en proposant des services plus rapides et plus intelligents. Faites le suivi de votre matériel, vos logiciels, vos contrats et vos licences dans une solution unique et simple.
    - [Afficher le profil](https://www.capterra.lu/software/129478/solarwinds-service-desk)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/129478/sysaid/vs/solarwinds-service-desk)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/144040/sysaid/vs/tidio-chat)
15. **Salesforce Service Cloud** — 4.5/5 (823 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec SysAid](https://www.capterra.lu/compare/107225/136189/sysaid/vs/salesforce)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/107225/sysaid)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/107225/sysaid)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/107225/sysaid> |
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| en-AE | <https://www.capterra.ae/alternatives/107225/sysaid> |
| en-AU | <https://www.capterra.com.au/alternatives/107225/sysaid> |
| en-CA | <https://www.capterra.ca/alternatives/107225/sysaid> |
| en-GB | <https://www.capterra.co.uk/alternatives/107225/sysaid> |
| en-IE | <https://www.capterra.ie/alternatives/107225/sysaid> |
| en-IL | <https://www.capterra.co.il/alternatives/107225/sysaid> |
| en-IN | <https://www.capterra.in/alternatives/107225/sysaid> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107225/sysaid> |
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| en-ZA | <https://www.capterra.co.za/alternatives/107225/sysaid> |
| es | <https://www.capterra.es/alternatives/107225/sysaid> |
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| es-CL | <https://www.capterra.cl/alternatives/107225/sysaid> |
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| es-DO | <https://www.capterra.do/alternatives/107225/sysaid> |
| es-EC | <https://www.capterra.ec/alternatives/107225/sysaid> |
| es-MX | <https://www.capterra.mx/alternatives/107225/sysaid> |
| es-PA | <https://www.capterra.com.pa/alternatives/107225/sysaid> |
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| fr-BE | <https://fr.capterra.be/alternatives/107225/sysaid> |
| fr-CA | <https://fr.capterra.ca/alternatives/107225/sysaid> |
| fr-LU | <https://www.capterra.lu/alternatives/107225/sysaid> |
| it | <https://www.capterra.it/alternatives/107225/sysaid> |
| ja | <https://www.capterra.jp/alternatives/107225/sysaid> |
| nb | <https://www.capterra.no/alternatives/107225/sysaid> |
| nl | <https://www.capterra.nl/alternatives/107225/sysaid> |
| nl-BE | <https://www.capterra.be/alternatives/107225/sysaid> |
| pl | <https://www.capterra.pl/alternatives/107225/sysaid> |
| pt | <https://www.capterra.com.br/alternatives/107225/sysaid> |
| pt-PT | <https://www.capterra.pt/alternatives/107225/sysaid> |
| sv | <https://www.capterra.se/alternatives/107225/sysaid> |
| tr | <https://www.capterra.web.tr/alternatives/107225/sysaid> |

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