---
description: OneDesk : qu'en pensent les utilisateurs ? Lisez les avis clients sur OneDesk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneDesk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [OneDesk](/software/115614/onedesk) > [Logiciels similaires à OneDesk](https://www.capterra.lu/alternatives/115614/onedesk)

# Produits similaires à OneDesk

Canonical: https://www.capterra.lu/alternatives/115614/onedesk

> Découvrez les meilleures alternatives à OneDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/124981/onedesk/vs/freshdesk)
2. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/202528/onedesk/vs/milvus)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/164283/onedesk/vs/zendesk)
4. **Freshservice** — 4.6/5 (803 reviews) — Les capacités de gestion des incidents de Freshservice permettent de favoriser l'adoption en libre-service, d'automatiser les tâches répétitives et d'augmenter la productivité.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/132997/onedesk/vs/freshservice)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/169505/onedesk/vs/zoho-desk)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/102188/115614/liveagent/vs/onedesk)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
   - [Afficher le profil](https://www.capterra.lu/software/86962/bomgar)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/86962/115614/bomgar/vs/onedesk)
8. **ServiceNow** — 4.5/5 (361 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/152871/onedesk/vs/servicenow)
9. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
   - [Afficher le profil](https://www.capterra.lu/software/121317/teamdynamix)
   - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/121317/onedesk/vs/teamdynamix)
10. **LiveChat** — 4.6/5 (1728 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
    - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/62194/115614/livechat/vs/onedesk)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus aide les équipes informatiques à réduire les temps d’arrêt et les pannes en accélérant leur réponse aux incidents grâce à des automatisations intelligentes.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/179501/onedesk/vs/manageengine-service-desk-plus)
12. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
    - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/144309/onedesk/vs/atera)
13. **SysAid** — 4.5/5 (523 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/107225/115614/sysaid/vs/onedesk)
14. **ISL Light** — 4.7/5 (779 reviews) — Il s'agit d'une solution basée sur le web qui permet de se connecter à tout ordinateur ou appareil mobile. Partage d'écran multiplateforme, sécurisé et à haute vitesse.
    - [Afficher le profil](https://www.capterra.lu/software/146892/isl-light)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/146892/onedesk/vs/isl-light)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
    - [Comparer avec OneDesk](https://www.capterra.lu/compare/115614/138769/onedesk/vs/jira-service-management)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Logiciels de PSA (Professional Services Automation)](https://www.capterra.lu/directory/16/professional-services-automation/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/115614/onedesk)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/115614/onedesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/115614/onedesk> |
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| en-AU | <https://www.capterra.com.au/alternatives/115614/onedesk> |
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| en-GB | <https://www.capterra.co.uk/alternatives/115614/onedesk> |
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| fr-CA | <https://fr.capterra.ca/alternatives/115614/onedesk> |
| fr-LU | <https://www.capterra.lu/alternatives/115614/onedesk> |
| it | <https://www.capterra.it/alternatives/115614/onedesk> |
| ko | <https://www.capterra.co.kr/alternatives/115614/onedesk> |
| nb | <https://www.capterra.no/alternatives/115614/onedesk> |
| nl | <https://www.capterra.nl/alternatives/115614/onedesk> |
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| sv | <https://www.capterra.se/alternatives/115614/onedesk> |
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