---
description: ScorebuddyCX : qu'en pensent les utilisateurs ? Lisez les avis clients sur ScorebuddyCX, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScorebuddyCX - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [ScorebuddyCX](/software/124360/scorebuddy) > [Logiciels similaires à ScorebuddyCX](https://www.capterra.lu/alternatives/124360/scorebuddy)

# Produits similaires à ScorebuddyCX

Canonical: https://www.capterra.lu/alternatives/124360/scorebuddy

> Découvrez les meilleures alternatives à ScorebuddyCX. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Playvox est une suite d'optimisation des agents conçue pour aider les équipes de service client à évaluer, améliorer et inspirer les performances des agents de manière automatisée.
   - [Afficher le profil](https://www.capterra.lu/software/164542/playvox)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/164542/scorebuddy/vs/playvox)
2. **EvaluAgent** — 4.7/5 (20 reviews) — Réduisez vos coûts opérationnels et offrez une expérience client améliorée en optimisant le contrôle qualité et en éliminant les feuilles de calcul.
   - [Afficher le profil](https://www.capterra.lu/software/148526/evaluagent)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/148526/scorebuddy/vs/evaluagent)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE est une solution d'optimisation de la main-d'œuvre intégrée pour une stratégie d'engagement client complète.
   - [Afficher le profil](https://www.capterra.lu/software/110588/calabrio-one-suite)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/110588/124360/calabrio-one-suite/vs/scorebuddy)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.
   - [Afficher le profil](https://www.capterra.lu/software/21409/genesys-cloud)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/21409/124360/genesys-cloud/vs/scorebuddy)
5. **Five9** — 4.2/5 (487 reviews) — Solution cloud de service client optimisée par IA pratique : appels entrants et sortants, système de distribution des appels automatisé, serveur vocal interactif, système CTI, chat, e-mail, réseaux sociaux, enregistrement des appels et intégrations CRM.
   - [Afficher le profil](https://www.capterra.lu/software/132405/five9)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/132405/scorebuddy/vs/five9)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
   - [Afficher le profil](https://www.capterra.lu/software/134775/incontact-call-center-software)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/134775/scorebuddy/vs/incontact-call-center-software)
7. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk est un logiciel de contact client intuitif basé sur le cloud avec des fonctions avancées, un reporting complet et des intégrations fluides.
   - [Afficher le profil](https://www.capterra.lu/software/132852/talkdesk)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/132852/scorebuddy/vs/talkdesk)
8. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (Contact Center as a Service) web qui propose un modèle de paiement à l'utilisation, avec tout ce dont vous avez besoin pour que vos opérations deviennent une base d'expérience client à 360 degrés.
   - [Afficher le profil](https://www.capterra.lu/software/176017/alotech)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/176017/scorebuddy/vs/alotech)
9. **LiveAgent** — 4.7/5 (1789 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/102188/124360/liveagent/vs/scorebuddy)
10. **Bright Pattern** — 4.8/5 (104 reviews) — Premier fournisseur mondial de logiciels de centres d'appels omnicanaux dans le cloud.
    - [Afficher le profil](https://www.capterra.lu/software/130369/bright-pattern)
    - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/130369/scorebuddy/vs/bright-pattern)
11. **inconnect** — 4.0/5 (20 reviews) — Omnichannel Contact Center permet d'organiser les contacts en fonction des différents canaux et de les visualiser sur une seule interface.
    - [Afficher le profil](https://www.capterra.lu/software/164772/omnichannel)
    - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/164772/scorebuddy/vs/omnichannel)
12. **Insightful** — 4.8/5 (253 reviews) — Comprenez exactement la manière dont vos employés travaillent, rationalisez les flux de travail, gérez les équipes distantes et stimulez la productivité à grande échelle.
    - [Afficher le profil](https://www.capterra.lu/software/142813/Insightful)
    - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/142813/scorebuddy/vs/Insightful)
13. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk est un système de téléphonie basé sur le cloud pour les équipes de support et de vente. Découvrez une gestion des appels simple et amusante. Obtenez votre version d'essai gratuite dès aujourd'hui.
    - [Afficher le profil](https://www.capterra.lu/software/182004/cloudtalk)
    - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/182004/scorebuddy/vs/cloudtalk)
14. **Balto** — 4.3/5 (11 reviews) — Comprenez les conversations téléphoniques et alertez instantanément les représentants avec les meilleures choses à dire aux points forts de l'appel.
    - [Afficher le profil](https://www.capterra.lu/software/169149/balto)
    - [Comparer avec ScorebuddyCX](https://www.capterra.lu/compare/124360/169149/scorebuddy/vs/balto)

## Catégories connexes

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software)
- [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/124360/scorebuddy)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/124360/scorebuddy)

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| ja | <https://www.capterra.jp/alternatives/124360/scorebuddy> |
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| pt | <https://www.capterra.com.br/alternatives/124360/scorebuddy> |
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