---
description: osTicket : qu'en pensent les utilisateurs ? Lisez les avis clients sur osTicket, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: osTicket - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [osTicket](/software/125118/osticket) > [Logiciels similaires à osTicket](https://www.capterra.lu/alternatives/125118/osticket)

# Produits similaires à osTicket

Canonical: https://www.capterra.lu/alternatives/125118/osticket

> Découvrez les meilleures alternatives à osTicket. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

-----

## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offre une solution de service client très réputée dans le secteur.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/164283/osticket/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/124981/125118/freshdesk/vs/osticket)
3. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/202528/osticket/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Démarrez gratuitement avec LiveAgent et établissez des relations client exceptionnelles grâce à l'outil d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/102188/125118/liveagent/vs/osticket)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Améliorez la satisfaction des clients, l'autonomie des agents et la prospérité de votre entreprise.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/169505/osticket/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/62194/125118/livechat/vs/osticket)
7. **Freshservice** — 4.5/5 (685 reviews) — (Helpdesk gamifié + gestion des ressources) - les complications = Freshservice. En outre, le centre de service est aussi compatible ITIL.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/132997/osticket/vs/freshservice)
8. **SysAid** — 4.5/5 (511 reviews) — SysAid aide les services informatiques à travailler plus intelligemment (sans ajouter de difficulté) grâce à une automatisation du centre d'assistance basée sur une décennie d'informations d'IA. Essayez la plateforme gratuitement dès aujourd'hui.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/107225/125118/sysaid/vs/osticket)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/138769/osticket/vs/jira-service-management)
10. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
    - [Afficher le profil](https://www.capterra.lu/software/86962/bomgar)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/86962/125118/bomgar/vs/osticket)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo est un logiciel de bureau à distance facile à utiliser, sécurisé et abordable pour Windows, macOS, iOS, Android et Linux.
    - [Afficher le profil](https://www.capterra.lu/software/177094/supremo-remote-desktop)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/177094/osticket/vs/supremo-remote-desktop)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de help desk qui vous permet de fournir un support client de haute qualité et de générer des ventes grâce à la messagerie instantanée et des chatbots.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/144040/osticket/vs/tidio-chat)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus aide les services informatiques et autres services d’entreprise à créer leurs propres centres d’assistance personnalisés avec des flux de travail et des automatisations uniques.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/179501/osticket/vs/manageengine-service-desk-plus)
14. **ServiceNow** — 4.5/5 (344 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/152871/osticket/vs/servicenow)
15. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of IT Service Management software in the cloud.
    - [Afficher le profil](https://www.capterra.lu/software/135094/giva-customer-service)
    - [Comparer avec osTicket](https://www.capterra.lu/compare/125118/135094/osticket/vs/giva-customer-service)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Base de connaissances](https://www.capterra.lu/directory/32454/knowledge-base/software)
- [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/125118/osticket)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/125118/osticket)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/125118/osticket> |
| de-AT | <https://www.capterra.at/alternatives/125118/osticket> |
| de-CH | <https://www.capterra.ch/alternatives/125118/osticket> |
| en | <https://www.capterra.com/p/125118/osTicket/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/125118/osticket> |
| en-AU | <https://www.capterra.com.au/alternatives/125118/osticket> |
| en-CA | <https://www.capterra.ca/alternatives/125118/osticket> |
| en-GB | <https://www.capterra.co.uk/alternatives/125118/osticket> |
| en-IE | <https://www.capterra.ie/alternatives/125118/osticket> |
| en-IL | <https://www.capterra.co.il/alternatives/125118/osticket> |
| en-IN | <https://www.capterra.in/alternatives/125118/osticket> |
| en-NZ | <https://www.capterra.co.nz/alternatives/125118/osticket> |
| en-SG | <https://www.capterra.com.sg/alternatives/125118/osticket> |
| en-ZA | <https://www.capterra.co.za/alternatives/125118/osticket> |
| es | <https://www.capterra.es/alternatives/125118/osticket> |
| es-AR | <https://www.capterra.com.ar/alternatives/125118/osticket> |
| es-CL | <https://www.capterra.cl/alternatives/125118/osticket> |
| es-CO | <https://www.capterra.co/alternatives/125118/osticket> |
| es-CR | <https://www.capterra.co.cr/alternatives/125118/osticket> |
| es-DO | <https://www.capterra.do/alternatives/125118/osticket> |
| es-EC | <https://www.capterra.ec/alternatives/125118/osticket> |
| es-MX | <https://www.capterra.mx/alternatives/125118/osticket> |
| es-PA | <https://www.capterra.com.pa/alternatives/125118/osticket> |
| es-PE | <https://www.capterra.pe/alternatives/125118/osticket> |
| fr | <https://www.capterra.fr/alternatives/125118/osticket> |
| fr-BE | <https://fr.capterra.be/alternatives/125118/osticket> |
| fr-CA | <https://fr.capterra.ca/alternatives/125118/osticket> |
| fr-LU | <https://www.capterra.lu/alternatives/125118/osticket> |
| it | <https://www.capterra.it/alternatives/125118/osticket> |
| nl | <https://www.capterra.nl/alternatives/125118/osticket> |
| nl-BE | <https://www.capterra.be/alternatives/125118/osticket> |
| pt | <https://www.capterra.com.br/alternatives/125118/osticket> |
| pt-PT | <https://www.capterra.pt/alternatives/125118/osticket> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"osTicket","description":"Trouvez les meilleures alternatives à osTicket grâce à Capterra Luxembourg : tarif, fonctionnalités, avis utilisateur, démo gratuite, etc. Logiciels concurrents à osTicket et logiciels similaires.","url":"https://www.capterra.lu/alternatives/125118/osticket","about":{"@id":"https://www.capterra.lu/alternatives/125118/osticket#software"},"breadcrumb":{"@id":"https://www.capterra.lu/alternatives/125118/osticket#breadcrumblist"},"@id":"https://www.capterra.lu/alternatives/125118/osticket#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.lu/#website"},"inLanguage":"fr-LU","mainEntity":{"@id":"https://www.capterra.lu/alternatives/125118/osticket#software"},"publisher":{"@id":"https://www.capterra.lu/#organization"}},{"name":"osTicket","url":"https://www.capterra.lu/software/125118/osticket","@id":"https://www.capterra.lu/software/125118/osticket#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":75},"offers":{"price":"12","@type":"Offer"}},{"@id":"https://www.capterra.lu/alternatives/125118/osticket#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels helpdesk","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"osTicket","position":3,"item":"/software/125118/osticket","@type":"ListItem"},{"name":"Logiciels similaires à osTicket","position":4,"item":"https://www.capterra.lu/alternatives/125118/osticket","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"osTicket : alternatives et concurrents - Capterra Luxembourg 2026","@context":"https://schema.org","@id":"https://www.capterra.lu/alternatives/125118/osticket#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.lu/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.lu/software/124981/freshdesk","@type":"ListItem"},{"name":"Milvus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.lu/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.lu/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.lu/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.lu/software/62194/livechat","@type":"ListItem"},{"name":"Freshservice","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.lu/software/132997/freshservice","@type":"ListItem"},{"name":"SysAid","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.lu/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.lu/software/138769/jira-service-management","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.lu/software/86962/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.capterra.lu/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.lu/software/144040/tidio-chat","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.lu/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.lu/software/152871/servicenow","@type":"ListItem"},{"name":"Giva","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.capterra.lu/software/135094/giva-customer-service","@type":"ListItem"}],"numberOfItems":15}
</script>