---
description: FocalScope : qu'en pensent les utilisateurs ? Lisez les avis clients sur FocalScope, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FocalScope - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Service client](/directory/22/customer-service/software) > [FocalScope](/software/127118/focalscope) > [Logiciels similaires à FocalScope](https://www.capterra.lu/alternatives/127118/focalscope)

# Produits similaires à FocalScope

Canonical: https://www.capterra.lu/alternatives/127118/focalscope

> Découvrez les meilleures alternatives à FocalScope. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/102188/127118/liveagent/vs/focalscope)
2. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
   - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/136189/focalscope/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/164283/focalscope/vs/zendesk)
4. **Bitrix24** — 4.2/5 (984 reviews) — Traduit en 18 langues, Bitrix24 est un logiciel tout-en-un. Disponible gratuitement et proposant des formules payantes, il inclut plus de 35 outils : CRM, tâches, sites, etc.
   - [Afficher le profil](https://www.capterra.lu/software/113540/bitrix24)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/113540/127118/bitrix24/vs/focalscope)
5. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM est une suite complète de ventes, de marketing et de services conçue pour permettre aux PME de vendre et de commercialiser comme les sociétés du classement Fortune 500.
   - [Afficher le profil](https://www.capterra.lu/software/135148/agile-crm)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/135148/focalscope/vs/agile-crm)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/169505/focalscope/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
   - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/144040/focalscope/vs/tidio-chat)
8. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/62194/127118/livechat/vs/focalscope)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
   - [Afficher le profil](https://www.capterra.lu/software/134775/incontact-call-center-software)
   - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/134775/focalscope/vs/incontact-call-center-software)
10. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
    - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/124981/127118/freshdesk/vs/focalscope)
11. **Front** — 4.5/5 (286 reviews) — Comment les meilleures équipes de vente rationalisent la communication avec les clients pour fournir un service exceptionnel à grande échelle.
    - [Afficher le profil](https://www.capterra.lu/software/132901/front)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/132901/focalscope/vs/front)
12. **Salesforce Starter** — 4.4/5 (223 reviews) — Gérez facilement toutes les données des leads, des opportunités et des comptes sur une seule plateforme pour obtenir une vue complète de vos clients.
    - [Afficher le profil](https://www.capterra.lu/software/132665/salesforce-essentials)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/132665/focalscope/vs/salesforce-essentials)
13. **LiveHelpNow** — 4.6/5 (72 reviews) — LiveHelpNow est une suite logicielle de service client dotée de nombreuses fonctions d'assistance, notamment : le chat en direct, la gestion des tickets par e-mail, une base de connaissances et la gestion des appels.
    - [Afficher le profil](https://www.capterra.lu/software/99093/livehelpnow-suite)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/99093/127118/livehelpnow-suite/vs/focalscope)
14. **TeamSupport** — 4.5/5 (848 reviews) — Logiciel helpdesk conçu pour des professionnels du support client pour les professionnels du support client. Réduisez les coûts liés au support tout en améliorant la satisfaction des clients.
    - [Afficher le profil](https://www.capterra.lu/software/87908/teamsupport)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/87908/127118/teamsupport/vs/focalscope)
15. **Efficy CRM** — 4.0/5 (90 reviews) — Connu pour être le CRM le plus flexible d'Europe, Efficy offre une solution complète et personnalisable qui redonnera la pouvoir à vos collaborateurs.
    - [Afficher le profil](https://www.capterra.lu/software/149894/efficy-crm)
    - [Comparer avec FocalScope](https://www.capterra.lu/compare/127118/149894/focalscope/vs/efficy-crm)

## Catégories connexes

- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)
- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de gestion des cas d'assistance](https://www.capterra.lu/directory/32623/it-ticketing-systems-software/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/127118/focalscope)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/127118/focalscope)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/127118/focalscope> |
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| en | <https://www.capterra.com/p/127118/FocalScope/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127118/focalscope> |
| en-AU | <https://www.capterra.com.au/alternatives/127118/focalscope> |
| en-CA | <https://www.capterra.ca/alternatives/127118/focalscope> |
| en-GB | <https://www.capterra.co.uk/alternatives/127118/focalscope> |
| en-IE | <https://www.capterra.ie/alternatives/127118/focalscope> |
| en-IL | <https://www.capterra.co.il/alternatives/127118/focalscope> |
| en-IN | <https://www.capterra.in/alternatives/127118/focalscope> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127118/focalscope> |
| en-SG | <https://www.capterra.com.sg/alternatives/127118/focalscope> |
| en-ZA | <https://www.capterra.co.za/alternatives/127118/focalscope> |
| es | <https://www.capterra.es/alternatives/127118/focalscope> |
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| es-CO | <https://www.capterra.co/alternatives/127118/focalscope> |
| es-CR | <https://www.capterra.co.cr/alternatives/127118/focalscope> |
| es-DO | <https://www.capterra.do/alternatives/127118/focalscope> |
| es-EC | <https://www.capterra.ec/alternatives/127118/focalscope> |
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| es-PA | <https://www.capterra.com.pa/alternatives/127118/focalscope> |
| es-PE | <https://www.capterra.pe/alternatives/127118/focalscope> |
| fr | <https://www.capterra.fr/alternatives/127118/focalscope> |
| fr-BE | <https://fr.capterra.be/alternatives/127118/focalscope> |
| fr-CA | <https://fr.capterra.ca/alternatives/127118/focalscope> |
| fr-LU | <https://www.capterra.lu/alternatives/127118/focalscope> |
| it | <https://www.capterra.it/alternatives/127118/focalscope> |
| nl | <https://www.capterra.nl/alternatives/127118/focalscope> |
| nl-BE | <https://www.capterra.be/alternatives/127118/focalscope> |
| pt | <https://www.capterra.com.br/alternatives/127118/focalscope> |
| pt-PT | <https://www.capterra.pt/alternatives/127118/focalscope> |

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