---
description: Total Contacts & HelpDesk : qu'en pensent les utilisateurs ? Lisez les avis clients sur Total Contacts & HelpDesk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Logiciels similaires à Total Contacts & HelpDesk](https://www.capterra.lu/alternatives/127283/tele-support-helpdesk)

# Produits similaires à Total Contacts & HelpDesk

Canonical: https://www.capterra.lu/alternatives/127283/tele-support-helpdesk

> Découvrez les meilleures alternatives à Total Contacts & HelpDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/202528/tele-support-helpdesk/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/102188/127283/liveagent/vs/tele-support-helpdesk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/169505/tele-support-helpdesk/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/62194/127283/livechat/vs/tele-support-helpdesk)
7. **Freshservice** — 4.5/5 (685 reviews) — Gérez vos ressources en toute simplicité, de leur achat à leur mise au rebut.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
   - [Afficher le profil](https://www.capterra.lu/software/86962/bomgar)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/86962/127283/bomgar/vs/tele-support-helpdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo est un logiciel de bureau à distance facile à utiliser, sécurisé et abordable pour Windows, macOS, iOS, Android et Linux.
   - [Afficher le profil](https://www.capterra.lu/software/177094/supremo-remote-desktop)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/177094/tele-support-helpdesk/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (511 reviews) — Organisez facilement toutes vos activités de gestion des biens avec une solution informatique confirmée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/107225/127283/sysaid/vs/tele-support-helpdesk)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/138769/tele-support-helpdesk/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (344 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/152871/tele-support-helpdesk/vs/servicenow)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
14. **Intercom** — 4.5/5 (1131 reviews) — La première plateforme de messagerie client au monde destinée à la croissance d'entreprise
    - [Afficher le profil](https://www.capterra.lu/software/134347/intercom)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/134347/tele-support-helpdesk/vs/intercom)
15. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://www.capterra.lu/software/173025/help-desk-software)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/173025/tele-support-helpdesk/vs/help-desk-software)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/127283/tele-support-helpdesk)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/127283/tele-support-helpdesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/127283/tele-support-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127283/tele-support-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127283/tele-support-helpdesk> |
| en | <https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127283/tele-support-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127283/tele-support-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127283/tele-support-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127283/tele-support-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127283/tele-support-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127283/tele-support-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127283/tele-support-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127283/tele-support-helpdesk> |
| es | <https://www.capterra.es/alternatives/127283/tele-support-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127283/tele-support-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127283/tele-support-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/127283/tele-support-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127283/tele-support-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/127283/tele-support-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127283/tele-support-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127283/tele-support-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127283/tele-support-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127283/tele-support-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127283/tele-support-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127283/tele-support-helpdesk> |
| it | <https://www.capterra.it/alternatives/127283/tele-support-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127283/tele-support-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127283/tele-support-helpdesk> |

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