---
description: Total Contacts & HelpDesk : qu'en pensent les utilisateurs ? Lisez les avis clients sur Total Contacts & HelpDesk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Logiciels similaires à Total Contacts & HelpDesk](https://www.capterra.lu/alternatives/127283/tele-support-helpdesk)

# Produits similaires à Total Contacts & HelpDesk

Canonical: https://www.capterra.lu/alternatives/127283/tele-support-helpdesk

> Découvrez les meilleures alternatives à Total Contacts & HelpDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/202528/tele-support-helpdesk/vs/milvus)
4. **LiveAgent** — 4.7/5 (1783 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/102188/127283/liveagent/vs/tele-support-helpdesk)
5. **Freshservice** — 4.5/5 (720 reviews) — Gérez vos ressources en toute simplicité, de leur achat à leur mise au rebut.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/169505/tele-support-helpdesk/vs/zoho-desk)
7. **LiveChat** — 4.6/5 (1723 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/62194/127283/livechat/vs/tele-support-helpdesk)
8. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
   - [Afficher le profil](https://www.capterra.lu/software/86962/bomgar)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/86962/127283/bomgar/vs/tele-support-helpdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo est un logiciel de bureau à distance facile à utiliser, sécurisé et abordable pour Windows, macOS, iOS, Android et Linux.
   - [Afficher le profil](https://www.capterra.lu/software/177094/supremo-remote-desktop)
   - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/177094/tele-support-helpdesk/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (519 reviews) — Organisez facilement toutes vos activités de gestion des biens avec une solution informatique confirmée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/107225/127283/sysaid/vs/tele-support-helpdesk)
11. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/138769/tele-support-helpdesk/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (348 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/152871/tele-support-helpdesk/vs/servicenow)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Logiciel de prise en charge du service d'assistance et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/179501/tele-support-helpdesk/vs/manageengine-service-desk-plus)
15. **Intercom** — 4.5/5 (1133 reviews) — La première plateforme de messagerie client au monde destinée à la croissance d'entreprise
    - [Afficher le profil](https://www.capterra.lu/software/134347/intercom)
    - [Comparer avec Total Contacts & HelpDesk](https://www.capterra.lu/compare/127283/134347/tele-support-helpdesk/vs/intercom)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/127283/tele-support-helpdesk)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/127283/tele-support-helpdesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/127283/tele-support-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127283/tele-support-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127283/tele-support-helpdesk> |
| en | <https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127283/tele-support-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127283/tele-support-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127283/tele-support-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127283/tele-support-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127283/tele-support-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127283/tele-support-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127283/tele-support-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127283/tele-support-helpdesk> |
| es | <https://www.capterra.es/alternatives/127283/tele-support-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127283/tele-support-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127283/tele-support-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/127283/tele-support-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127283/tele-support-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/127283/tele-support-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127283/tele-support-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127283/tele-support-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127283/tele-support-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127283/tele-support-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127283/tele-support-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127283/tele-support-helpdesk> |
| it | <https://www.capterra.it/alternatives/127283/tele-support-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127283/tele-support-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127283/tele-support-helpdesk> |

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