---
description: Deskpro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Deskpro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deskpro - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [Deskpro](/software/127288/deskpro) > [Logiciels similaires à Deskpro](https://www.capterra.lu/alternatives/127288/deskpro)

# Produits similaires à Deskpro

Canonical: https://www.capterra.lu/alternatives/127288/deskpro

> Découvrez les meilleures alternatives à Deskpro. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

-----

## Les meilleures alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/164283/deskpro/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/124981/127288/freshdesk/vs/deskpro)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/102188/127288/liveagent/vs/deskpro)
4. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/202528/deskpro/vs/milvus)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/169505/deskpro/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/62194/127288/livechat/vs/deskpro)
7. **Freshservice** — 4.5/5 (685 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/132997/deskpro/vs/freshservice)
8. **SysAid** — 4.5/5 (511 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/107225/127288/sysaid/vs/deskpro)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/138769/deskpro/vs/jira-service-management)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/144040/deskpro/vs/tidio-chat)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/136189/deskpro/vs/salesforce)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/179501/deskpro/vs/manageengine-service-desk-plus)
13. **Intercom** — 4.5/5 (1131 reviews) — La première plateforme de messagerie client au monde destinée à la croissance d'entreprise
    - [Afficher le profil](https://www.capterra.lu/software/134347/intercom)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/134347/deskpro/vs/intercom)
14. **Help Scout** — 4.6/5 (225 reviews) — Help Scout est un centre d'assistance web conçu pour offrir une expérience client exceptionnelle.
    - [Afficher le profil](https://www.capterra.lu/software/136909/help-scout)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/127288/136909/deskpro/vs/help-scout)
15. **TeamSupport** — 4.5/5 (848 reviews) — Logiciel helpdesk conçu pour des professionnels du support client pour les professionnels du support client. Réduisez les coûts liés au support tout en améliorant la satisfaction des clients.
    - [Afficher le profil](https://www.capterra.lu/software/87908/teamsupport)
    - [Comparer avec Deskpro](https://www.capterra.lu/compare/87908/127288/teamsupport/vs/deskpro)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)
- [Support client](https://www.capterra.lu/directory/32315/customer-support/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/127288/deskpro)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/127288/deskpro)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/127288/deskpro> |
| de-AT | <https://www.capterra.at/alternatives/127288/deskpro> |
| de-CH | <https://www.capterra.ch/alternatives/127288/deskpro> |
| en | <https://www.capterra.com/p/127288/DeskPRO/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127288/deskpro> |
| en-AU | <https://www.capterra.com.au/alternatives/127288/deskpro> |
| en-CA | <https://www.capterra.ca/alternatives/127288/deskpro> |
| en-GB | <https://www.capterra.co.uk/alternatives/127288/deskpro> |
| en-IE | <https://www.capterra.ie/alternatives/127288/deskpro> |
| en-IL | <https://www.capterra.co.il/alternatives/127288/deskpro> |
| en-IN | <https://www.capterra.in/alternatives/127288/deskpro> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127288/deskpro> |
| en-SG | <https://www.capterra.com.sg/alternatives/127288/deskpro> |
| en-ZA | <https://www.capterra.co.za/alternatives/127288/deskpro> |
| es | <https://www.capterra.es/alternatives/127288/deskpro> |
| es-AR | <https://www.capterra.com.ar/alternatives/127288/deskpro> |
| es-CL | <https://www.capterra.cl/alternatives/127288/deskpro> |
| es-CO | <https://www.capterra.co/alternatives/127288/deskpro> |
| es-CR | <https://www.capterra.co.cr/alternatives/127288/deskpro> |
| es-DO | <https://www.capterra.do/alternatives/127288/deskpro> |
| es-EC | <https://www.capterra.ec/alternatives/127288/deskpro> |
| es-MX | <https://www.capterra.mx/alternatives/127288/deskpro> |
| es-PA | <https://www.capterra.com.pa/alternatives/127288/deskpro> |
| es-PE | <https://www.capterra.pe/alternatives/127288/deskpro> |
| fr | <https://www.capterra.fr/alternatives/127288/deskpro> |
| fr-BE | <https://fr.capterra.be/alternatives/127288/deskpro> |
| fr-CA | <https://fr.capterra.ca/alternatives/127288/deskpro> |
| fr-LU | <https://www.capterra.lu/alternatives/127288/deskpro> |
| it | <https://www.capterra.it/alternatives/127288/deskpro> |
| ja | <https://www.capterra.jp/alternatives/127288/deskpro> |
| nl | <https://www.capterra.nl/alternatives/127288/deskpro> |
| nl-BE | <https://www.capterra.be/alternatives/127288/deskpro> |
| pt | <https://www.capterra.com.br/alternatives/127288/deskpro> |
| pt-PT | <https://www.capterra.pt/alternatives/127288/deskpro> |

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