---
description: IncidentMonitor : qu'en pensent les utilisateurs ? Lisez les avis clients sur IncidentMonitor, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IncidentMonitor - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [IncidentMonitor](/software/127625/incidentmonitor) > [Logiciels similaires à IncidentMonitor](https://www.capterra.lu/alternatives/127625/incidentmonitor)

# Produits similaires à IncidentMonitor

Canonical: https://www.capterra.lu/alternatives/127625/incidentmonitor

> Découvrez les meilleures alternatives à IncidentMonitor. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **SysAid** — 4.5/5 (519 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/107225/127625/sysaid/vs/incidentmonitor)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
   - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/179501/incidentmonitor/vs/manageengine-service-desk-plus)
3. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak vous aide à gérer vos cas d'assistance et vos demandes depuis le début jusqu'à la résolution. Souple, personnalisable et facile à utiliser. Cloud ou sur site
   - [Afficher le profil](https://www.capterra.lu/software/16499/issuetrak)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/16499/127625/issuetrak/vs/incidentmonitor)
4. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Gagnez du temps tout en proposant des services plus rapides et plus intelligents. Faites le suivi de votre matériel, vos logiciels, vos contrats et vos licences dans une solution unique et simple.
   - [Afficher le profil](https://www.capterra.lu/software/129478/solarwinds-service-desk)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/129478/incidentmonitor/vs/solarwinds-service-desk)
5. **OTRS** — 4.4/5 (96 reviews) — Une suite de gestion des services complètement managée comprenant la gestion des cas d'assistance, l'envoi de notifications et l'automatisation des workflows pour l'ITSM, le service client et la sécurité.
   - [Afficher le profil](https://www.capterra.lu/software/127284/otrs)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127284/127625/otrs/vs/incidentmonitor)
6. **Vivantio** — 4.3/5 (178 reviews) — Une plateforme SaaS qui propose la gestion des services d'entreprise grâce au routage automatisé, aux alertes, au suivi des interactions, etc.
   - [Afficher le profil](https://www.capterra.lu/software/132880/vivantio)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/132880/incidentmonitor/vs/vivantio)
7. **C2** — 4.3/5 (14 reviews) — C2 ATOM est un puissant logiciel de gestion des services informatiques en ligne, totalement adaptable à vos besoins en matière d’amélioration de la performance opérationnelle.
   - [Afficher le profil](https://www.capterra.lu/software/135915/c2-atom)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/135915/incidentmonitor/vs/c2-atom)
8. **Freshservice** — 4.5/5 (720 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/132997/incidentmonitor/vs/freshservice)
9. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/138769/incidentmonitor/vs/jira-service-management)
10. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo 100% web para mesa de ayuda. Fomenta la colaboración y la gestión inteligente de solicitudes con automatización.
    - [Afficher le profil](https://www.capterra.lu/software/133392/service-desk)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/133392/incidentmonitor/vs/service-desk)
11. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
    - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/164283/incidentmonitor/vs/zendesk)
12. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, la suite logicielle de gestion de service, constitue une solution complète pour les services, la prise en charge et le service client.
    - [Afficher le profil](https://www.capterra.lu/software/189744/echolon)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/189744/incidentmonitor/vs/echolon)
13. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear de SunView Software offre une solution ITSM de qualité professionnelle, rapide à mettre en œuvre, facile à configurer et moins coûteuse à entretenir.
    - [Afficher le profil](https://www.capterra.lu/software/146239/changegear-itsm)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/146239/incidentmonitor/vs/changegear-itsm)
14. **ServiceWise** — 4.6/5 (8 reviews) — ServiceWise est la solution complète de centre d'assistance interne et de gestion des services informatiques, quels que soient vos processus métiers.
    - [Afficher le profil](https://www.capterra.lu/software/10140/servicewise)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/10140/127625/servicewise/vs/incidentmonitor)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec IncidentMonitor](https://www.capterra.lu/compare/127625/136189/incidentmonitor/vs/salesforce)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/127625/incidentmonitor)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/127625/incidentmonitor)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/127625/IncidentMonitor/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127625/incidentmonitor> |
| en-AU | <https://www.capterra.com.au/alternatives/127625/incidentmonitor> |
| en-CA | <https://www.capterra.ca/alternatives/127625/incidentmonitor> |
| en-GB | <https://www.capterra.co.uk/alternatives/127625/incidentmonitor> |
| en-IE | <https://www.capterra.ie/alternatives/127625/incidentmonitor> |
| en-IL | <https://www.capterra.co.il/alternatives/127625/incidentmonitor> |
| en-IN | <https://www.capterra.in/alternatives/127625/incidentmonitor> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127625/incidentmonitor> |
| en-SG | <https://www.capterra.com.sg/alternatives/127625/incidentmonitor> |
| en-ZA | <https://www.capterra.co.za/alternatives/127625/incidentmonitor> |
| fr | <https://www.capterra.fr/alternatives/127625/incidentmonitor> |
| fr-BE | <https://fr.capterra.be/alternatives/127625/incidentmonitor> |
| fr-CA | <https://fr.capterra.ca/alternatives/127625/incidentmonitor> |
| fr-LU | <https://www.capterra.lu/alternatives/127625/incidentmonitor> |
| nl | <https://www.capterra.nl/alternatives/127625/incidentmonitor> |
| nl-BE | <https://www.capterra.be/alternatives/127625/incidentmonitor> |

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