---
description: CXone Mpower : qu'en pensent les utilisateurs ? Lisez les avis clients sur CXone Mpower, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXone Mpower - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [CXone Mpower](/software/134775/incontact-call-center-software) > [Logiciels similaires à CXone Mpower](https://www.capterra.lu/alternatives/134775/incontact-call-center-software)

# Produits similaires à CXone Mpower

Canonical: https://www.capterra.lu/alternatives/134775/incontact-call-center-software

> Découvrez les meilleures alternatives à CXone Mpower. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Solution de communication 100% cloud : téléphonie avancée, visioconférence et messagerie collaborative dans une app facile à utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/169627/ringover)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/169627/incontact-call-center-software/vs/ringover)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/102188/134775/liveagent/vs/incontact-call-center-software)
3. **Amazon Connect** — 4.5/5 (92 reviews) — Solution de centre d'appels qui aide les entreprises à simplifier les processus de service client sur plusieurs canaux.
   - [Afficher le profil](https://www.capterra.lu/software/1017140/amazon-connect)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/1017140/incontact-call-center-software/vs/amazon-connect)
4. **HoduCC** — 4.6/5 (95 reviews) — Gagnez du temps, tout en stimulant votre productivité et vos ventes avec ce logiciel d'automate d'appel. Appels entrants, sortants, SVI, analytique, etc.
   - [Afficher le profil](https://www.capterra.lu/software/156136/hoducc)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/156136/incontact-call-center-software/vs/hoducc)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.
   - [Afficher le profil](https://www.capterra.lu/software/21409/genesys-cloud)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
6. **CallHippo** — 4.4/5 (675 reviews) — CallHippo est un système de téléphonie facile à utiliser qui offre une assistance d'envergure internationale. Il peut être configuré instantanément et fournir des rapports avancés.
   - [Afficher le profil](https://www.capterra.lu/software/159578/callhippo)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/159578/incontact-call-center-software/vs/callhippo)
7. **Five9** — 4.2/5 (481 reviews) — Solution cloud de service client optimisée par IA pratique : appels entrants et sortants, système de distribution des appels automatisé, serveur vocal interactif, système CTI, chat, e-mail, réseaux sociaux, enregistrement des appels et intégrations CRM.
   - [Afficher le profil](https://www.capterra.lu/software/132405/five9)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/132405/134775/five9/vs/incontact-call-center-software)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/164283/incontact-call-center-software/vs/zendesk)
9. **XCALLY** — 4.8/5 (130 reviews) — Suite de service client intégrée au PBX Asterisk Open Source. Solution multicanal pour les centres d'appels entrants, sortants et mixtes.
   - [Afficher le profil](https://www.capterra.lu/software/136894/xcally)
   - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/136894/incontact-call-center-software/vs/xcally)
10. **Convoso** — 4.5/5 (386 reviews) — Augmentez considérablement les taux de conversion de vos contacts et leads grâce au logiciel pour centres d'appels omnicanal Consovo.
    - [Afficher le profil](https://www.capterra.lu/software/76768/cloud-predictive-dialer)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/76768/134775/cloud-predictive-dialer/vs/incontact-call-center-software)
11. **uContact** — 4.5/5 (81 reviews) — Remarquable solution de centre d'appels multicanale et tout-en-un ; numéroteurs ; SVI ; SMS ; messagerie instantanée sur le web ; réseaux sociaux ; messagerie et plus encore.
    - [Afficher le profil](https://www.capterra.lu/software/115213/ucontact)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/115213/134775/ucontact/vs/incontact-call-center-software)
12. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
    - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/169505/incontact-call-center-software/vs/zoho-desk)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/136189/incontact-call-center-software/vs/salesforce)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly est une plateforme de service client radicalement personnalisée qui place les personnes au centre d'une conversation client unique et continue.
    - [Afficher le profil](https://www.capterra.lu/software/156723/gladly)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/134775/156723/incontact-call-center-software/vs/gladly)
15. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk est un logiciel de contact client intuitif basé sur le cloud avec des fonctions avancées, un reporting complet et des intégrations fluides.
    - [Afficher le profil](https://www.capterra.lu/software/132852/talkdesk)
    - [Comparer avec CXone Mpower](https://www.capterra.lu/compare/132852/134775/talkdesk/vs/incontact-call-center-software)

## Catégories connexes

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software)
- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/134775/incontact-call-center-software)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/134775/incontact-call-center-software)

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| es-PE | <https://www.capterra.pe/alternatives/134775/incontact-call-center-software> |
| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/134775/incontact-call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
| it | <https://www.capterra.it/alternatives/134775/incontact-call-center-software> |
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| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/134775/incontact-call-center-software> |
| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

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