---
description: Help Scout : qu'en pensent les utilisateurs ? Lisez les avis clients sur Help Scout, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Scout - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Service client](/directory/22/customer-service/software) > [Help Scout](/software/136909/help-scout) > [Logiciels similaires à Help Scout](https://www.capterra.lu/alternatives/136909/help-scout)

# Produits similaires à Help Scout

Canonical: https://www.capterra.lu/alternatives/136909/help-scout

> Découvrez les meilleures alternatives à Help Scout. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Découvrez la plateforme CRM n° 1 au monde. Gérez chaque étape de vos relations clients entre les services.
   - [Afficher le profil](https://www.capterra.lu/software/61368/salesforce)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/61368/136909/salesforce/vs/help-scout)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/164283/help-scout/vs/zendesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/62194/136909/livechat/vs/help-scout)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/102188/136909/liveagent/vs/help-scout)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/124981/136909/freshdesk/vs/help-scout)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
   - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/144040/help-scout/vs/tidio-chat)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/169505/help-scout/vs/zoho-desk)
8. **Intercom** — 4.5/5 (1131 reviews) — La première plateforme de messagerie client au monde destinée à la croissance d'entreprise
   - [Afficher le profil](https://www.capterra.lu/software/134347/intercom)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/134347/136909/intercom/vs/help-scout)
9. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/202528/help-scout/vs/milvus)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Solution de gestion d'entreprise intégrée qui automatise les processus financiers, de relation client et de chaîne d'approvisionnement.
    - [Afficher le profil](https://www.capterra.lu/software/157279/dynamics-365)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/157279/help-scout/vs/dynamics-365)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk est un système de gestion des cas d'assistance en ligne conçu pour simplifier le travail de votre équipe. Offrez un support client exceptionnel. sans effort.
    - [Afficher le profil](https://www.capterra.lu/software/185973/helpdesk)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/185973/help-scout/vs/helpdesk)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, la plateforme de service client parmi les meilleures au monde, permet aux entreprises de stimuler un engagement transparent pour l'ensemble du parcours client.
    - [Afficher le profil](https://www.capterra.lu/software/136189/salesforce)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/136189/136909/salesforce/vs/help-scout)
13. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist fournit une interface utilisateur simple et facile à connecter aux ordinateurs distants partout dans le monde.
    - [Afficher le profil](https://www.capterra.lu/software/181775/zoho-assist)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/136909/181775/help-scout/vs/zoho-assist)
14. **Bitrix24** — 4.2/5 (984 reviews) — Traduit en 18 langues, Bitrix24 est un logiciel tout-en-un. Disponible gratuitement et proposant des formules payantes, il inclut plus de 35 outils : CRM, tâches, sites, etc.
    - [Afficher le profil](https://www.capterra.lu/software/113540/bitrix24)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/113540/136909/bitrix24/vs/help-scout)
15. **Yonyx** — 4.7/5 (256 reviews) — Guides interactifs pilotés par l'arbre de décision qui se raccordent à la plupart des systèmes CRM. Suivez les processus métiers de manière interactive.
    - [Afficher le profil](https://www.capterra.lu/software/130406/agi-self-service)
    - [Comparer avec Help Scout](https://www.capterra.lu/compare/130406/136909/agi-self-service/vs/help-scout)

## Catégories connexes

- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software)
- [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software)
- [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/136909/help-scout)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/136909/help-scout)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/136909/help-scout> |
| de-AT | <https://www.capterra.at/alternatives/136909/help-scout> |
| de-CH | <https://www.capterra.ch/alternatives/136909/help-scout> |
| en | <https://www.capterra.com/p/136909/Help-Scout/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136909/help-scout> |
| en-AU | <https://www.capterra.com.au/alternatives/136909/help-scout> |
| en-CA | <https://www.capterra.ca/alternatives/136909/help-scout> |
| en-GB | <https://www.capterra.co.uk/alternatives/136909/help-scout> |
| en-IE | <https://www.capterra.ie/alternatives/136909/help-scout> |
| en-IL | <https://www.capterra.co.il/alternatives/136909/help-scout> |
| en-IN | <https://www.capterra.in/alternatives/136909/help-scout> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136909/help-scout> |
| en-SG | <https://www.capterra.com.sg/alternatives/136909/help-scout> |
| en-ZA | <https://www.capterra.co.za/alternatives/136909/help-scout> |
| es | <https://www.capterra.es/alternatives/136909/help-scout> |
| es-AR | <https://www.capterra.com.ar/alternatives/136909/help-scout> |
| es-CL | <https://www.capterra.cl/alternatives/136909/help-scout> |
| es-CO | <https://www.capterra.co/alternatives/136909/help-scout> |
| es-CR | <https://www.capterra.co.cr/alternatives/136909/help-scout> |
| es-DO | <https://www.capterra.do/alternatives/136909/help-scout> |
| es-EC | <https://www.capterra.ec/alternatives/136909/help-scout> |
| es-MX | <https://www.capterra.mx/alternatives/136909/help-scout> |
| es-PA | <https://www.capterra.com.pa/alternatives/136909/help-scout> |
| es-PE | <https://www.capterra.pe/alternatives/136909/help-scout> |
| fr | <https://www.capterra.fr/alternatives/136909/help-scout> |
| fr-BE | <https://fr.capterra.be/alternatives/136909/help-scout> |
| fr-CA | <https://fr.capterra.ca/alternatives/136909/help-scout> |
| fr-LU | <https://www.capterra.lu/alternatives/136909/help-scout> |
| it | <https://www.capterra.it/alternatives/136909/help-scout> |
| ja | <https://www.capterra.jp/alternatives/136909/help-scout> |
| nl | <https://www.capterra.nl/alternatives/136909/help-scout> |
| nl-BE | <https://www.capterra.be/alternatives/136909/help-scout> |
| pt | <https://www.capterra.com.br/alternatives/136909/help-scout> |
| pt-PT | <https://www.capterra.pt/alternatives/136909/help-scout> |

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