---
description: SupportHero : qu'en pensent les utilisateurs ? Lisez les avis clients sur SupportHero, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportHero - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des connaissances](/directory/30094/knowledge-management/software) > [SupportHero](/software/144138/supporthero) > [Logiciels similaires à SupportHero](https://www.capterra.lu/alternatives/144138/supporthero)

# Produits similaires à SupportHero

Canonical: https://www.capterra.lu/alternatives/144138/supporthero

> Découvrez les meilleures alternatives à SupportHero. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Se connecte à n'importe quel PC ou serveur dans le monde entier en quelques secondes. Contrôle à distance d'un PC partenaire comme si vous étiez assis devant.
   - [Afficher le profil](https://www.capterra.lu/software/122252/teamviewer)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/122252/144138/teamviewer/vs/supporthero)
2. **Guru** — 4.8/5 (639 reviews) — Plateforme web de partage de connaissances fournissant des informations vérifiées provenant des experts de votre équipe, là où vous travaillez et quand vous en avez le plus besoin.
   - [Afficher le profil](https://www.capterra.lu/software/145390/guru)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/145390/supporthero/vs/guru)
3. **LiveAgent** — 4.7/5 (1783 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/102188/144138/liveagent/vs/supporthero)
4. **LiveChat** — 4.6/5 (1723 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
   - [Afficher le profil](https://www.capterra.lu/software/62194/livechat)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/62194/144138/livechat/vs/supporthero)
5. **Zoho Assist** — 4.7/5 (1414 reviews) — Zoho Assist fournit une interface utilisateur simple et facile à connecter aux ordinateurs distants partout dans le monde.
   - [Afficher le profil](https://www.capterra.lu/software/181775/zoho-assist)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/181775/supporthero/vs/zoho-assist)
6. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/124981/144138/freshdesk/vs/supporthero)
7. **Freshservice** — 4.5/5 (720 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/132997/144138/freshservice/vs/supporthero)
8. **Document360** — 4.7/5 (292 reviews) — Une base de connaissances assistée par l'IA pour les clients et les équipes. Créez, partagez et gérez la documentation produit, les guides d'utilisation, les procédures opératoires normalisées, les wikis, etc.
   - [Afficher le profil](https://www.capterra.lu/software/177031/document360)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/177031/supporthero/vs/document360)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/164283/supporthero/vs/zendesk)
10. **Zoho Desk** — 4.5/5 (2212 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
    - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/169505/supporthero/vs/zoho-desk)
11. **Notion** — 4.7/5 (2740 reviews) — Notion est l'espace de travail tout-en-un dédié aux notes, aux projets, aux documents et à la collaboration.
    - [Afficher le profil](https://www.capterra.lu/software/186596/notion)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/186596/supporthero/vs/notion)
12. **BOSSDesk** — 4.7/5 (140 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
    - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/144825/supporthero/vs/boss-solutions)
13. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [Afficher le profil](https://www.capterra.lu/software/135094/giva-customer-service)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/135094/144138/giva-customer-service/vs/supporthero)
14. **ServiceNow** — 4.5/5 (348 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/144138/152871/supporthero/vs/servicenow)
15. **SysAid** — 4.5/5 (519 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
    - [Comparer avec SupportHero](https://www.capterra.lu/compare/107225/144138/sysaid/vs/supporthero)

## Catégories connexes

- [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/144138/supporthero)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/144138/supporthero)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/144138/supporthero> |
| de-AT | <https://www.capterra.at/alternatives/144138/supporthero> |
| de-CH | <https://www.capterra.ch/alternatives/144138/supporthero> |
| en | <https://www.capterra.com/p/144138/SupportHero/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144138/supporthero> |
| en-AU | <https://www.capterra.com.au/alternatives/144138/supporthero> |
| en-CA | <https://www.capterra.ca/alternatives/144138/supporthero> |
| en-GB | <https://www.capterra.co.uk/alternatives/144138/supporthero> |
| en-IE | <https://www.capterra.ie/alternatives/144138/supporthero> |
| en-IL | <https://www.capterra.co.il/alternatives/144138/supporthero> |
| en-IN | <https://www.capterra.in/alternatives/144138/supporthero> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144138/supporthero> |
| en-SG | <https://www.capterra.com.sg/alternatives/144138/supporthero> |
| en-ZA | <https://www.capterra.co.za/alternatives/144138/supporthero> |
| es | <https://www.capterra.es/alternatives/144138/supporthero> |
| es-AR | <https://www.capterra.com.ar/alternatives/144138/supporthero> |
| es-CL | <https://www.capterra.cl/alternatives/144138/supporthero> |
| es-CO | <https://www.capterra.co/alternatives/144138/supporthero> |
| es-CR | <https://www.capterra.co.cr/alternatives/144138/supporthero> |
| es-DO | <https://www.capterra.do/alternatives/144138/supporthero> |
| es-EC | <https://www.capterra.ec/alternatives/144138/supporthero> |
| es-MX | <https://www.capterra.mx/alternatives/144138/supporthero> |
| es-PA | <https://www.capterra.com.pa/alternatives/144138/supporthero> |
| es-PE | <https://www.capterra.pe/alternatives/144138/supporthero> |
| fr | <https://www.capterra.fr/alternatives/144138/supporthero> |
| fr-BE | <https://fr.capterra.be/alternatives/144138/supporthero> |
| fr-CA | <https://fr.capterra.ca/alternatives/144138/supporthero> |
| fr-LU | <https://www.capterra.lu/alternatives/144138/supporthero> |
| it | <https://www.capterra.it/alternatives/144138/supporthero> |
| nl | <https://www.capterra.nl/alternatives/144138/supporthero> |
| nl-BE | <https://www.capterra.be/alternatives/144138/supporthero> |
| pt | <https://www.capterra.com.br/alternatives/144138/supporthero> |
| pt-PT | <https://www.capterra.pt/alternatives/144138/supporthero> |

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