---
description: CA Service Desk Manager : qu'en pensent les utilisateurs ? Lisez les avis clients sur CA Service Desk Manager, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: CA Service Desk Manager - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des services informatiques](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [Logiciels similaires à CA Service Desk Manager](https://www.capterra.lu/alternatives/145590/ca-service-desk-manager)

# Produits similaires à CA Service Desk Manager

Canonical: https://www.capterra.lu/alternatives/145590/ca-service-desk-manager

> Découvrez les meilleures alternatives à CA Service Desk Manager. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk est une solution ITSM moderne conçue pour les centres de services informatiques de toutes tailles.
   - [Afficher le profil](https://www.capterra.lu/software/133392/service-desk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support est une solution ITSM cloud reposant sur le concept CMDB (base de données de gestion de la configuration).
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
3. **Freshservice** — 4.5/5 (685 reviews) — Ce centre de service ITIL en ligne vous permet de gérer votre infrastructure informatique, en laissant les complications de côté.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
4. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
5. **SysAid** — 4.5/5 (511 reviews) — Cette plateforme de gestion des services informatiques optimisée par l'IA (intelligence artificielle) est avancée, avec une IA générative intégrée à chaque élément de la gestion des services.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
6. **monday service** — 4.6/5 (108 reviews) — Solution cloud de services informatiques qui aide les entreprises à rationaliser la gestion des cas d'assistance et des actifs, l'assistance et l'optimisation des stocks.
   - [Afficher le profil](https://www.capterra.lu/software/1069948/monday-service)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/1069948/ca-service-desk-manager/vs/monday-service)
7. **TOPdesk** — 4.4/5 (110 reviews) — Solution de gestion des services informatiques qui combine un outil ITSM prêt à l'emploi et des experts internes, disponibles pour mettre en œuvre le service depuis 1993.
   - [Afficher le profil](https://www.capterra.lu/software/127562/topdesk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
8. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Résolvez les cas d'assistance plus rapidement et perdez moins de temps à répéter la même tâche grâce à la solution ITSM la plus évaluée et le mieux cotée.
   - [Afficher le profil](https://www.capterra.lu/software/129478/solarwinds-service-desk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
9. **OTRS** — 4.4/5 (96 reviews) — Une suite de gestion des services informatiques complètement managée comprenant la gestion des cas d'assistance, l'envoi de notifications et l'automatisation des workflows pour les professionnels des services informatiques.
   - [Afficher le profil](https://www.capterra.lu/software/127284/otrs)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/127284/145590/otrs/vs/ca-service-desk-manager)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus aide les entreprises à concevoir, gérer et fournir des services informatiques en automatisant leurs flux de travail de prestation de services personnalisés.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
11. **Issuetrak** — 4.6/5 (205 reviews) — Tout ce dont votre centre de service informatique a besoin pour trier et résoudre des cas d'assistance. Le tout est pris en charge par un support technique de pointe aux États-Unis, disponible 24 h/24, 7 j/7.
    - [Afficher le profil](https://www.capterra.lu/software/16499/issuetrak)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
12. **Vivantio** — 4.3/5 (178 reviews) — Une plateforme SaaS qui propose la gestion des services d'entreprise grâce au routage automatisé, aux alertes, au suivi des interactions, etc.
    - [Afficher le profil](https://www.capterra.lu/software/132880/vivantio)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/132880/145590/vivantio/vs/ca-service-desk-manager)
13. **EcholoN** — 4.7/5 (35 reviews) — EcholoN en tant que logiciel ITSM couvre toutes les disciplines de la gestion des services informatiques conformes à ITIL. Personnalisable et extensible.
    - [Afficher le profil](https://www.capterra.lu/software/189744/echolon)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/189744/ca-service-desk-manager/vs/echolon)
14. **C2** — 4.3/5 (14 reviews) — C2 ATOM est un puissant logiciel de gestion des services informatiques en ligne, totalement adaptable à vos besoins en matière d’amélioration de la performance opérationnelle.
    - [Afficher le profil](https://www.capterra.lu/software/135915/c2-atom)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/135915/145590/c2-atom/vs/ca-service-desk-manager)
15. **ServiceWise** — 4.6/5 (8 reviews) — ServiceWise est la solution complète de centre d'assistance interne et de gestion des services informatiques, quels que soient vos processus métiers.
    - [Afficher le profil](https://www.capterra.lu/software/10140/servicewise)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/10140/145590/servicewise/vs/ca-service-desk-manager)

## Catégories connexes

- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Base de connaissances](https://www.capterra.lu/directory/32454/knowledge-base/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Outils collaboratifs](https://www.capterra.lu/directory/15/collaboration/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/145590/ca-service-desk-manager)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/145590/ca-service-desk-manager)

## Cette page est disponible dans les langues suivantes.

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| en | <https://www.capterra.com/p/145590/CA-Service-Desk-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145590/ca-service-desk-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/145590/ca-service-desk-manager> |
| en-CA | <https://www.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/145590/ca-service-desk-manager> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/145590/ca-service-desk-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/145590/ca-service-desk-manager> |
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| es-CL | <https://www.capterra.cl/alternatives/145590/ca-service-desk-manager> |
| es-CO | <https://www.capterra.co/alternatives/145590/ca-service-desk-manager> |
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| es-PA | <https://www.capterra.com.pa/alternatives/145590/ca-service-desk-manager> |
| es-PE | <https://www.capterra.pe/alternatives/145590/ca-service-desk-manager> |
| fr | <https://www.capterra.fr/alternatives/145590/ca-service-desk-manager> |
| fr-BE | <https://fr.capterra.be/alternatives/145590/ca-service-desk-manager> |
| fr-CA | <https://fr.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| fr-LU | <https://www.capterra.lu/alternatives/145590/ca-service-desk-manager> |
| pt | <https://www.capterra.com.br/alternatives/145590/ca-service-desk-manager> |
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