---
description: CA Service Desk Manager : qu'en pensent les utilisateurs ? Lisez les avis clients sur CA Service Desk Manager, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CA Service Desk Manager - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des services informatiques](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [Logiciels similaires à CA Service Desk Manager](https://www.capterra.lu/alternatives/145590/ca-service-desk-manager)

# Produits similaires à CA Service Desk Manager

Canonical: https://www.capterra.lu/alternatives/145590/ca-service-desk-manager

> Découvrez les meilleures alternatives à CA Service Desk Manager. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo 100% web para mesa de ayuda. Fomenta la colaboración y la gestión inteligente de solicitudes con automatización.
   - [Afficher le profil](https://www.capterra.lu/software/133392/service-desk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
3. **Freshservice** — 4.5/5 (720 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
5. **SysAid** — 4.5/5 (519 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
6. **monday service** — 4.6/5 (108 reviews) — Solution cloud de services informatiques qui aide les entreprises à rationaliser la gestion des cas d'assistance et des actifs, l'assistance et l'optimisation des stocks.
   - [Afficher le profil](https://www.capterra.lu/software/1069948/monday-service)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/1069948/ca-service-desk-manager/vs/monday-service)
7. **Hiver** — 4.7/5 (147 reviews) — Hiver vous aide à gérer le support client et les ventes directement depuis votre compte Gmail. Il permet aux équipes de collaborer sans effort sur des boîtes de réception partagées.
   - [Afficher le profil](https://www.capterra.lu/software/142975/hiver)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/142975/145590/hiver/vs/ca-service-desk-manager)
8. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Gagnez du temps tout en proposant des services plus rapides et plus intelligents. Faites le suivi de votre matériel, vos logiciels, vos contrats et vos licences dans une solution unique et simple.
   - [Afficher le profil](https://www.capterra.lu/software/129478/solarwinds-service-desk)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
9. **OTRS** — 4.4/5 (96 reviews) — Une suite de gestion des services complètement managée comprenant la gestion des cas d'assistance, l'envoi de notifications et l'automatisation des workflows pour l'ITSM, le service client et la sécurité.
   - [Afficher le profil](https://www.capterra.lu/software/127284/otrs)
   - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/127284/145590/otrs/vs/ca-service-desk-manager)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
11. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak vous aide à gérer vos cas d'assistance et vos demandes depuis le début jusqu'à la résolution. Souple, personnalisable et facile à utiliser. Cloud ou sur site
    - [Afficher le profil](https://www.capterra.lu/software/16499/issuetrak)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
12. **TOPdesk** — 4.4/5 (111 reviews) — Solution de gestion des services IT combinant un outil ITSM prêt à l'emploi avec des experts internes, et ce depuis 1993.
    - [Afficher le profil](https://www.capterra.lu/software/127562/topdesk)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
13. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, la suite logicielle de gestion de service, constitue une solution complète pour les services, la prise en charge et le service client.
    - [Afficher le profil](https://www.capterra.lu/software/189744/echolon)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/145590/189744/ca-service-desk-manager/vs/echolon)
14. **Vivantio** — 4.3/5 (178 reviews) — Une plateforme SaaS qui propose la gestion des services d'entreprise grâce au routage automatisé, aux alertes, au suivi des interactions, etc.
    - [Afficher le profil](https://www.capterra.lu/software/132880/vivantio)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/132880/145590/vivantio/vs/ca-service-desk-manager)
15. **C2** — 4.3/5 (14 reviews) — C2 ATOM est un puissant logiciel de gestion des services informatiques en ligne, totalement adaptable à vos besoins en matière d’amélioration de la performance opérationnelle.
    - [Afficher le profil](https://www.capterra.lu/software/135915/c2-atom)
    - [Comparer avec CA Service Desk Manager](https://www.capterra.lu/compare/135915/145590/c2-atom/vs/ca-service-desk-manager)

## Catégories connexes

- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Base de connaissances](https://www.capterra.lu/directory/32454/knowledge-base/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Outils collaboratifs](https://www.capterra.lu/directory/15/collaboration/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/145590/ca-service-desk-manager)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/145590/ca-service-desk-manager)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
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| en | <https://www.capterra.com/p/145590/CA-Service-Desk-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145590/ca-service-desk-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/145590/ca-service-desk-manager> |
| en-CA | <https://www.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/145590/ca-service-desk-manager> |
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| en-IN | <https://www.capterra.in/alternatives/145590/ca-service-desk-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145590/ca-service-desk-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/145590/ca-service-desk-manager> |
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| es-CO | <https://www.capterra.co/alternatives/145590/ca-service-desk-manager> |
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| es-PE | <https://www.capterra.pe/alternatives/145590/ca-service-desk-manager> |
| fr | <https://www.capterra.fr/alternatives/145590/ca-service-desk-manager> |
| fr-BE | <https://fr.capterra.be/alternatives/145590/ca-service-desk-manager> |
| fr-CA | <https://fr.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| fr-LU | <https://www.capterra.lu/alternatives/145590/ca-service-desk-manager> |
| pt | <https://www.capterra.com.br/alternatives/145590/ca-service-desk-manager> |
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