---
description: ServiceNow IT Service Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur ServiceNow IT Service Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow IT Service Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des connaissances](/directory/30094/knowledge-management/software) > [ServiceNow IT Service Management](/software/152874/servicenow-knowledge-management) > [Logiciels similaires à ServiceNow IT Service Management](https://www.capterra.lu/alternatives/152874/servicenow-knowledge-management)

# Produits similaires à ServiceNow IT Service Management

Canonical: https://www.capterra.lu/alternatives/152874/servicenow-knowledge-management

> Découvrez les meilleures alternatives à ServiceNow IT Service Management. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://www.capterra.lu/software/202528/milvus)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/202528/servicenow-knowledge-management/vs/milvus)
2. **Atera** — 4.5/5 (449 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
   - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/144309/152874/atera/vs/servicenow-knowledge-management)
3. **Freshservice** — 4.5/5 (753 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/132997/152874/freshservice/vs/servicenow-knowledge-management)
4. **TOPdesk** — 4.4/5 (111 reviews) — Solution de gestion des services IT combinant un outil ITSM prêt à l'emploi avec des experts internes, et ce depuis 1993.
   - [Afficher le profil](https://www.capterra.lu/software/127562/topdesk)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/127562/152874/topdesk/vs/servicenow-knowledge-management)
5. **SysAid** — 4.5/5 (520 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/107225/152874/sysaid/vs/servicenow-knowledge-management)
6. **Syncro** — 4.6/5 (149 reviews) — Démarrez, gérez et développez votre activité de MSP avec une plateforme tout-en-un de RMM, PSA et d'accès à distance, le tout pour un prix unique (par de frais par appareil).
   - [Afficher le profil](https://www.capterra.lu/software/207618/syncro)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/207618/servicenow-knowledge-management/vs/syncro)
7. **BOSSDesk** — 4.7/5 (140 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
   - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/144825/152874/boss-solutions/vs/servicenow-knowledge-management)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/138769/152874/jira-service-management/vs/servicenow-knowledge-management)
9. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/164283/servicenow-knowledge-management/vs/zendesk)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/179501/servicenow-knowledge-management/vs/manageengine-service-desk-plus)
11. **ConnectWise PSA** — 4.1/5 (277 reviews) — ConnectWise réduit les erreurs d'inattention en générant des factures automatisées. Réduisez le temps de facturation à seulement quelques minutes \!
    - [Afficher le profil](https://www.capterra.lu/software/107931/connectwise-manage)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/107931/152874/connectwise-manage/vs/servicenow-knowledge-management)
12. **LogMeIn Resolve** — 4.4/5 (214 reviews) — Logiciel cloud d'assistance informatique pour les PME disposant d'équipes internes et distantes.
    - [Afficher le profil](https://www.capterra.lu/software/1026169/goto-resolve)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/1026169/servicenow-knowledge-management/vs/goto-resolve)
13. **NinjaOne** — 4.7/5 (294 reviews) — NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion.
    - [Afficher le profil](https://www.capterra.lu/software/165889/ninjaone)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/165889/servicenow-knowledge-management/vs/ninjaone)
14. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
    - [Afficher le profil](https://www.capterra.lu/software/121317/teamdynamix)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/121317/152874/teamdynamix/vs/servicenow-knowledge-management)
15. **Action1** — 4.9/5 (238 reviews) — Plateforme de gestion des correctifs basée sur les risques pour les réseaux distribués.
    - [Afficher le profil](https://www.capterra.lu/software/180609/action1-rmm)
    - [Comparer avec ServiceNow IT Service Management](https://www.capterra.lu/compare/152874/180609/servicenow-knowledge-management/vs/action1-rmm)

## Catégories connexes

- [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/152874/servicenow-knowledge-management)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/152874/servicenow-knowledge-management)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/152874/servicenow-knowledge-management> |
| de-AT | <https://www.capterra.at/alternatives/152874/servicenow-knowledge-management> |
| de-CH | <https://www.capterra.ch/alternatives/152874/servicenow-knowledge-management> |
| en | <https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152874/servicenow-knowledge-management> |
| en-AU | <https://www.capterra.com.au/alternatives/152874/servicenow-knowledge-management> |
| en-CA | <https://www.capterra.ca/alternatives/152874/servicenow-knowledge-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/152874/servicenow-knowledge-management> |
| en-IE | <https://www.capterra.ie/alternatives/152874/servicenow-knowledge-management> |
| en-IL | <https://www.capterra.co.il/alternatives/152874/servicenow-knowledge-management> |
| en-IN | <https://www.capterra.in/alternatives/152874/servicenow-knowledge-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152874/servicenow-knowledge-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/152874/servicenow-knowledge-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/152874/servicenow-knowledge-management> |
| fr | <https://www.capterra.fr/alternatives/152874/servicenow-knowledge-management> |
| fr-BE | <https://fr.capterra.be/alternatives/152874/servicenow-knowledge-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/152874/servicenow-knowledge-management> |
| fr-LU | <https://www.capterra.lu/alternatives/152874/servicenow-knowledge-management> |
| pt | <https://www.capterra.com.br/alternatives/152874/servicenow-knowledge-management> |
| pt-PT | <https://www.capterra.pt/alternatives/152874/servicenow-knowledge-management> |

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