---
description: Intelligent Service Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur Intelligent Service Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intelligent Service Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Logiciels similaires à Intelligent Service Management](https://www.capterra.lu/alternatives/156351/cloud-service-management)

# Produits similaires à Intelligent Service Management

Canonical: https://www.capterra.lu/alternatives/156351/cloud-service-management

> Découvrez les meilleures alternatives à Intelligent Service Management. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Xurrent** — 4.7/5 (27 reviews) — Application de gestion des services informatiques de classe professionnelle, conçue pour les multinationales sur le principe de l'intégration et de la gestion des services.
   - [Afficher le profil](https://www.capterra.lu/software/146207/itrp)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/146207/156351/itrp/vs/cloud-service-management)
2. **Freshservice** — 4.5/5 (720 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/132997/156351/freshservice/vs/cloud-service-management)
3. **BOSSDesk** — 4.7/5 (140 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
   - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/144825/156351/boss-solutions/vs/cloud-service-management)
4. **TIKTING** (0 reviews) — Système de conduite du changement et de centre d'assistance TIKTING® ITSM conforme à la méthode ITIL v4 Priorité, niveaux et SLA (Service-Level Agreement) Cas optimisés par IA (intelligence artificielle) Chat et base de connaissance Entièrement personnalisable
   - [Afficher le profil](https://www.capterra.lu/software/1038612/tikting)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/156351/1038612/cloud-service-management/vs/tikting)
5. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear de SunView Software offre une solution ITSM de qualité professionnelle, rapide à mettre en œuvre, facile à configurer et moins coûteuse à entretenir.
   - [Afficher le profil](https://www.capterra.lu/software/146239/changegear-itsm)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
6. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator est une solution réelle superbement conçue pour des clients réels, construite par des informaticiens réels comme vous.
   - [Afficher le profil](https://www.capterra.lu/software/108129/alloy-navigator)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
7. **Virima** — 4.6/5 (15 reviews) — Virima résout vos problèmes de gestion de services et de ressources informatiques les plus difficiles. Aucune autre plateforme n'offre de telles fonctionnalités, flexibilité et valeur.
   - [Afficher le profil](https://www.capterra.lu/software/178220/virima)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/156351/178220/cloud-service-management/vs/virima)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/138769/156351/jira-service-management/vs/cloud-service-management)
9. **Canfigure** — 4.7/5 (23 reviews) — Canfigure est une solution modulaire de gestion des services et ressources des technologies de l'information basée sur les principes de l'ITL (Information Technology Infrastructure Library). Canfigure peut être déployée sur site ou hébergée dans le cloud.
   - [Afficher le profil](https://www.capterra.lu/software/184941/canfigure)
   - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/156351/184941/cloud-service-management/vs/canfigure)
10. **C2** — 4.3/5 (14 reviews) — C2 ATOM est un puissant logiciel de gestion des services informatiques en ligne, totalement adaptable à vos besoins en matière d’amélioration de la performance opérationnelle.
    - [Afficher le profil](https://www.capterra.lu/software/135915/c2-atom)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/135915/156351/c2-atom/vs/cloud-service-management)
11. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak vous aide à gérer vos cas d'assistance et vos demandes depuis le début jusqu'à la résolution. Souple, personnalisable et facile à utiliser. Cloud ou sur site
    - [Afficher le profil](https://www.capterra.lu/software/16499/issuetrak)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/16499/156351/issuetrak/vs/cloud-service-management)
12. **SysAid** — 4.5/5 (519 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
    - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/107225/156351/sysaid/vs/cloud-service-management)
13. **Deepser** — 4.6/5 (57 reviews) — Deepser est une solution ITSM et ITAM complète développée pour optimiser les demandes d'assistance, les processus organisationnels et la gestion des actifs.
    - [Afficher le profil](https://www.capterra.lu/software/178946/deepser)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/156351/178946/cloud-service-management/vs/deepser)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Gagnez du temps tout en proposant des services plus rapides et plus intelligents. Faites le suivi de votre matériel, vos logiciels, vos contrats et vos licences dans une solution unique et simple.
    - [Afficher le profil](https://www.capterra.lu/software/129478/solarwinds-service-desk)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)
15. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, la suite logicielle de gestion de service, constitue une solution complète pour les services, la prise en charge et le service client.
    - [Afficher le profil](https://www.capterra.lu/software/189744/echolon)
    - [Comparer avec Intelligent Service Management](https://www.capterra.lu/compare/156351/189744/cloud-service-management/vs/echolon)

## Catégories connexes

- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Gestion des changements](https://www.capterra.lu/directory/30958/change-management/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/156351/cloud-service-management)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/156351/cloud-service-management)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/156351/cloud-service-management> |
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| de-CH | <https://www.capterra.ch/alternatives/156351/cloud-service-management> |
| en | <https://www.capterra.com/p/156351/Cloud-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156351/cloud-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/156351/cloud-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/156351/cloud-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/156351/cloud-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/156351/cloud-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/156351/cloud-service-management> |
| en-IN | <https://www.capterra.in/alternatives/156351/cloud-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156351/cloud-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/156351/cloud-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/156351/cloud-service-management> |
| es | <https://www.capterra.es/alternatives/156351/cloud-service-management> |
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| es-CO | <https://www.capterra.co/alternatives/156351/cloud-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/156351/cloud-service-management> |
| es-DO | <https://www.capterra.do/alternatives/156351/cloud-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/156351/cloud-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/156351/cloud-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/156351/cloud-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/156351/cloud-service-management> |
| fr | <https://www.capterra.fr/alternatives/156351/cloud-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/156351/cloud-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/156351/cloud-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/156351/cloud-service-management> |
| it | <https://www.capterra.it/alternatives/156351/cloud-service-management> |
| pt | <https://www.capterra.com.br/alternatives/156351/cloud-service-management> |
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