---
description: Kustomer : qu'en pensent les utilisateurs ? Lisez les avis clients sur Kustomer, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kustomer - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Service client](/directory/22/customer-service/software) > [Kustomer](/software/158128/kustomer) > [Logiciels similaires à Kustomer](https://www.capterra.lu/alternatives/158128/kustomer)

# Produits similaires à Kustomer

Canonical: https://www.capterra.lu/alternatives/158128/kustomer

> Découvrez les meilleures alternatives à Kustomer. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **LiveAgent** — 4.7/5 (1755 reviews) — LiveAgent offre aux entreprises un service client exceptionnel. Un excellent service client commence avec un meilleur logiciel de service client.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/102188/158128/liveagent/vs/kustomer)
2. **Zendesk Suite** — 4.4/5 (4076 reviews) — Zendesk Support est un logiciel helpdesk conçu pour améliorer la satisfaction des clients.
   - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/158128/164283/kustomer/vs/zendesk)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui combine chat en direct et chatbots pour améliorer le support client et générer plus de ventes.
   - [Afficher le profil](https://www.capterra.lu/software/144040/tidio-chat)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/144040/158128/tidio-chat/vs/kustomer)
4. **Intercom** — 4.5/5 (1132 reviews) — Améliorez la satisfaction des clients et l'efficacité des équipes grâce aux outils de messagerie, d'automatisation intelligente et de libre-service d'Intercom.
   - [Afficher le profil](https://www.capterra.lu/software/134347/intercom)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/134347/158128/intercom/vs/kustomer)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Mettez le service client au cœur de votre entreprise. Améliorez la satisfaction des clients, l'autonomie des agents et la prospérité de votre entreprise.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/158128/169505/kustomer/vs/zoho-desk)
6. **Wati** — 4.6/5 (202 reviews) — Une solution API WhatsApp de bout en bout pour les PME du monde entier. Reconnu par les marques à la croissance la plus rapide dans plus de 100+ pays
   - [Afficher le profil](https://www.capterra.lu/software/204314/wati)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/158128/204314/kustomer/vs/wati)
7. **Gladly** — 4.8/5 (139 reviews) — Une plateforme de service client moderne qui offre une assistance rapide, personnelle et assistée par l’IA (intelligence artificielle), pas de tickets, pas de silos de stockage, juste des conversations transparentes.
   - [Afficher le profil](https://www.capterra.lu/software/156723/gladly)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/156723/158128/gladly/vs/kustomer)
8. **Freshdesk** — 4.5/5 (3410 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 50 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/124981/158128/freshdesk/vs/kustomer)
9. **Hiver** — 4.7/5 (147 reviews) — Avec Hiver, le service client est facilité. Plus de 1 900 entreprises à travers le monde lui font confiance.
   - [Afficher le profil](https://www.capterra.lu/software/142975/hiver)
   - [Comparer avec Kustomer](https://www.capterra.lu/compare/142975/158128/hiver/vs/kustomer)
10. **Yonyx** — 4.7/5 (256 reviews) — Les arbres de décision interactifs Yonyx permettent un service client cohérent et personnalisé, améliorant ainsi les revenus, le FCR et le CSAT tout en réduisant le AHT.
    - [Afficher le profil](https://www.capterra.lu/software/130406/agi-self-service)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/130406/158128/agi-self-service/vs/kustomer)
11. **UJET** — 4.6/5 (140 reviews) — UJET est une entreprise de logiciels de centre d'appels cloud moderne avec une innovation de pointe en matière de support client sur les applications web, téléphoniques et mobiles.
    - [Afficher le profil](https://www.capterra.lu/software/164070/ujet)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/158128/164070/kustomer/vs/ujet)
12. **NiCE CXone** — 4.2/5 (581 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
    - [Afficher le profil](https://www.capterra.lu/software/134775/incontact-call-center-software)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/134775/158128/incontact-call-center-software/vs/kustomer)
13. **TeamSupport** — 4.5/5 (848 reviews) — Logiciel web de service client facile à mettre en œuvre et centré sur la gestion client B2B et la collaboration d'équipe.
    - [Afficher le profil](https://www.capterra.lu/software/87908/teamsupport)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/87908/158128/teamsupport/vs/kustomer)
14. **Supportbench** — 4.9/5 (116 reviews) — Meilleur rapport qualité/prix sur le marché en combinant tous les outils sur une seule plateforme intuitive.
    - [Afficher le profil](https://www.capterra.lu/software/155934/supportbench)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/155934/158128/supportbench/vs/kustomer)
15. **monday service** — 4.6/5 (108 reviews) — Solution cloud de services informatiques qui aide les entreprises à rationaliser la gestion des cas d'assistance et des actifs, l'assistance et l'optimisation des stocks.
    - [Afficher le profil](https://www.capterra.lu/software/1069948/monday-service)
    - [Comparer avec Kustomer](https://www.capterra.lu/compare/158128/1069948/kustomer/vs/monday-service)

## Catégories connexes

- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)
- [Logiciels de chatbots](https://www.capterra.lu/directory/32448/chatbot/software)
- [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/158128/kustomer)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/158128/kustomer)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/158128/kustomer> |
| de-AT | <https://www.capterra.at/alternatives/158128/kustomer> |
| de-CH | <https://www.capterra.ch/alternatives/158128/kustomer> |
| en | <https://www.capterra.com/p/158128/Kustomer/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/158128/kustomer> |
| en-AU | <https://www.capterra.com.au/alternatives/158128/kustomer> |
| en-CA | <https://www.capterra.ca/alternatives/158128/kustomer> |
| en-GB | <https://www.capterra.co.uk/alternatives/158128/kustomer> |
| en-IE | <https://www.capterra.ie/alternatives/158128/kustomer> |
| en-IL | <https://www.capterra.co.il/alternatives/158128/kustomer> |
| en-IN | <https://www.capterra.in/alternatives/158128/kustomer> |
| en-NZ | <https://www.capterra.co.nz/alternatives/158128/kustomer> |
| en-SG | <https://www.capterra.com.sg/alternatives/158128/kustomer> |
| en-ZA | <https://www.capterra.co.za/alternatives/158128/kustomer> |
| es | <https://www.capterra.es/alternatives/158128/kustomer> |
| es-AR | <https://www.capterra.com.ar/alternatives/158128/kustomer> |
| es-CL | <https://www.capterra.cl/alternatives/158128/kustomer> |
| es-CO | <https://www.capterra.co/alternatives/158128/kustomer> |
| es-CR | <https://www.capterra.co.cr/alternatives/158128/kustomer> |
| es-DO | <https://www.capterra.do/alternatives/158128/kustomer> |
| es-EC | <https://www.capterra.ec/alternatives/158128/kustomer> |
| es-MX | <https://www.capterra.mx/alternatives/158128/kustomer> |
| es-PA | <https://www.capterra.com.pa/alternatives/158128/kustomer> |
| es-PE | <https://www.capterra.pe/alternatives/158128/kustomer> |
| fr | <https://www.capterra.fr/alternatives/158128/kustomer> |
| fr-BE | <https://fr.capterra.be/alternatives/158128/kustomer> |
| fr-CA | <https://fr.capterra.ca/alternatives/158128/kustomer> |
| fr-LU | <https://www.capterra.lu/alternatives/158128/kustomer> |
| it | <https://www.capterra.it/alternatives/158128/kustomer> |
| nl | <https://www.capterra.nl/alternatives/158128/kustomer> |
| nl-BE | <https://www.capterra.be/alternatives/158128/kustomer> |
| pt | <https://www.capterra.com.br/alternatives/158128/kustomer> |
| pt-PT | <https://www.capterra.pt/alternatives/158128/kustomer> |

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