---
description: BMC Helix ITSM : qu'en pensent les utilisateurs ? Lisez les avis clients sur BMC Helix ITSM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Logiciels similaires à BMC Helix ITSM](https://www.capterra.lu/alternatives/164195/remedy-it-service-management)

# Produits similaires à BMC Helix ITSM

Canonical: https://www.capterra.lu/alternatives/164195/remedy-it-service-management

> Découvrez les meilleures alternatives à BMC Helix ITSM. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **ManageEngine Endpoint Central** — 4.6/5 (1765 reviews) — Il aide les administrateurs à automatiser, normaliser, sécuriser et auditer leur réseau Windows. Desktop Central est maintenant compatible avec MDM (Master Data Management).
   - [Afficher le profil](https://www.capterra.lu/software/170018/manageengine-desktop-central)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)
2. **Freshservice** — 4.5/5 (753 reviews) — Modernisez l’assistance avec Freshservice, une plateforme ITSM (IT Service Management) native de l’IA (intelligence artificielle) qui détourne les cas d’assistance, accélère les résolutions et simplifie l’informatique.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/132997/164195/freshservice/vs/remedy-it-service-management)
3. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
   - [Afficher le profil](https://www.capterra.lu/software/121317/teamdynamix)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
4. **ServiceNow** — 4.5/5 (351 reviews) — Offrez des services qui étonnent vos utilisateurs, augmentez votre productivité et obtenez de nouvelles informations en tirant parti d'un système innovant de gestion des services informatiques.
   - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/152871/164195/servicenow/vs/remedy-it-service-management)
5. **SysAid** — 4.5/5 (520 reviews) — Dirigez facilement toutes vos activités de gestion informatique ITSM avec une solution informatique confirmée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/107225/164195/sysaid/vs/remedy-it-service-management)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/138769/164195/jira-service-management/vs/remedy-it-service-management)
7. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Libérez de nouveaux niveaux d’efficacité pour vos équipes informatiques dans tous les cabinets ITSM avec la plateforme ServiceDesk Plus.
   - [Afficher le profil](https://www.capterra.lu/software/179501/manageengine-service-desk-plus)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
8. **Atera** — 4.5/5 (449 reviews) — Atera est une solution de gestion informatique à distance tout-en-un pour les MSP (Managed Services Provider), les consultants informatiques et les services informatiques. Essayez Atera gratuitement dès aujourd'hui.
   - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/144309/164195/atera/vs/remedy-it-service-management)
9. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM regroupe tout ce dont vous avez besoin en matière d'assistance informatique dans une seule solution centralisée.
   - [Afficher le profil](https://www.capterra.lu/software/200140/haloitsm)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/200140/remedy-it-service-management/vs/haloitsm)
10. **TOPdesk** — 4.4/5 (111 reviews) — Grâce au logiciel ITSM, passez de piles de demandes à des services informatiques simples. Standardisez la façon dont vous résolvez les problèmes et recueillez les connaissances.
    - [Afficher le profil](https://www.capterra.lu/software/127562/topdesk)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/127562/164195/topdesk/vs/remedy-it-service-management)
11. **BOSSDesk** — 4.7/5 (140 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
    - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/144825/164195/boss-solutions/vs/remedy-it-service-management)
12. **ConnectWise PSA** — 4.1/5 (277 reviews) — ConnectWise Manage vous aide à organiser votre entreprise autour d'un système centralisé, afin que les parties prenantes de votre organisation puissent facilement communiquer entre elles.
    - [Afficher le profil](https://www.capterra.lu/software/107931/connectwise-manage)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/107931/164195/connectwise-manage/vs/remedy-it-service-management)
13. **Pulseway** — 4.7/5 (310 reviews) — Pulseway est un logiciel ITSM primé conçu pour une gestion et une livraison efficaces des services informatiques depuis n'importe quel appareil.
    - [Afficher le profil](https://www.capterra.lu/software/141792/pulseway)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/141792/164195/pulseway/vs/remedy-it-service-management)
14. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://www.capterra.lu/software/173025/help-desk-software)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/173025/remedy-it-service-management/vs/help-desk-software)
15. **ServiceNow IT Service Management** — 4.5/5 (43 reviews) — Outil de gestion des connaissances, qui saisit les connaissances de l'ensemble de l'organisation par le biais des propriétés du groupe, des abonnements et du flux de travail.
    - [Afficher le profil](https://www.capterra.lu/software/152874/servicenow-knowledge-management)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/152874/164195/servicenow-knowledge-management/vs/remedy-it-service-management)

## Catégories connexes

- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.capterra.lu/directory/32623/it-ticketing-systems-software/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/164195/remedy-it-service-management)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/164195/remedy-it-service-management)

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| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
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| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
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| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
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