---
description: BMC Helix ITSM : qu'en pensent les utilisateurs ? Lisez les avis clients sur BMC Helix ITSM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Logiciels similaires à BMC Helix ITSM](https://www.capterra.lu/alternatives/164195/remedy-it-service-management)

# Produits similaires à BMC Helix ITSM

Canonical: https://www.capterra.lu/alternatives/164195/remedy-it-service-management

> Découvrez les meilleures alternatives à BMC Helix ITSM. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Iru** — 4.9/5 (480 reviews) — Gestion des appareils Apple nouvelle génération pour macOS, iOS, iPadOS et tvOS
   - [Afficher le profil](https://www.capterra.lu/software/181954/Iru)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/181954/remedy-it-service-management/vs/Iru)
2. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP Inventory fournit une solution de gestion des stocks pour les données matérielles et les systèmes d'exploitation.
   - [Afficher le profil](https://www.capterra.lu/software/175522/acmp-inventory)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/175522/remedy-it-service-management/vs/acmp-inventory)
3. **Freshservice** — 4.5/5 (720 reviews) — Modernisez l’assistance avec Freshservice, une plateforme ITSM (IT Service Management) native de l’IA (intelligence artificielle) qui détourne les cas d’assistance, accélère les résolutions et simplifie l’informatique.
   - [Afficher le profil](https://www.capterra.lu/software/132997/freshservice)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/132997/164195/freshservice/vs/remedy-it-service-management)
4. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Un outil qui permet de déployer des correctifs logiciels et des mises à jour simultanément sur plusieurs ordinateurs Windows.
   - [Afficher le profil](https://www.capterra.lu/software/174535/pdq-deploy)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
5. **Wasp Asset** — 4.5/5 (376 reviews) — Une solution de gestion des biens de pointe pour les organisations de toutes tailles qui cherchent à simplifier la gestion des actifs.
   - [Afficher le profil](https://www.capterra.lu/software/80853/assetcloud)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
6. **Atera** — 4.5/5 (448 reviews) — Atera est une solution de gestion informatique à distance tout-en-un pour les MSP (Managed Services Provider), les consultants informatiques et les services informatiques. Essayez Atera gratuitement dès aujourd'hui.
   - [Afficher le profil](https://www.capterra.lu/software/144309/atera)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/144309/164195/atera/vs/remedy-it-service-management)
7. **N-central** — 4.2/5 (253 reviews) — La plateforme de gestion et de surveillance à distance N-able® N-central® est conçue pour simplifier la gestion des réseaux informatiques complexes.
   - [Afficher le profil](https://www.capterra.lu/software/13803/n-central)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/13803/164195/n-central/vs/remedy-it-service-management)
8. **IT Glue** — 4.6/5 (338 reviews) — IT Glue est une plateforme de documentation primée, qui aide les fournisseurs de services informatiques à réduire considérablement le temps perdu à rechercher des informations.
   - [Afficher le profil](https://www.capterra.lu/software/170401/itglue)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/170401/remedy-it-service-management/vs/itglue)
9. **SysAid** — 4.5/5 (519 reviews) — Dirigez facilement toutes vos activités de gestion informatique ITSM avec une solution informatique confirmée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://www.capterra.lu/software/107225/sysaid)
   - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/107225/164195/sysaid/vs/remedy-it-service-management)
10. **ITM IT Asset Management** — 5.0/5 (37 reviews) — Logiciel web de gestion d'actifs qui aide à surveiller et à gérer les actifs du réseau.
    - [Afficher le profil](https://www.capterra.lu/software/148102/asset-management)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/148102/164195/asset-management/vs/remedy-it-service-management)
11. **EZO** — 4.6/5 (1543 reviews) — La gestion des services requiert une visibilité complète sur vos ressources. Rationalisez vos opérations grâce à un système de suivi des biens approuvé par des milliers d'organisations.
    - [Afficher le profil](https://www.capterra.lu/software/124047/ezofficeinventory)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
12. **ServiceNow** — 4.5/5 (348 reviews) — Offrez des services qui étonnent vos utilisateurs, augmentez votre productivité et obtenez de nouvelles informations en tirant parti d'un système innovant de gestion des services informatiques.
    - [Afficher le profil](https://www.capterra.lu/software/152871/servicenow)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/152871/164195/servicenow/vs/remedy-it-service-management)
13. **BlueTally** — 4.6/5 (80 reviews) — Prenez le contrôle de vos ressources et dites adieu aux feuilles de calcul. Gratuit jusqu'à 50 actifs. Essayez la version d'évaluation dès maintenant.
    - [Afficher le profil](https://www.capterra.lu/software/1022846/bluetally)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/1022846/remedy-it-service-management/vs/bluetally)
14. **NinjaOne** — 4.7/5 (289 reviews) — NinjaOne est une solution tout-en-un de gestion et de surveillance des services informatiques simple et appréciée par les professionnels de l'informatique.
    - [Afficher le profil](https://www.capterra.lu/software/165889/ninjaone)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
15. **Action1** — 4.9/5 (237 reviews) — Plateforme de gestion des correctifs basée sur les risques pour les réseaux distribués.
    - [Afficher le profil](https://www.capterra.lu/software/180609/action1-rmm)
    - [Comparer avec BMC Helix ITSM](https://www.capterra.lu/compare/164195/180609/remedy-it-service-management/vs/action1-rmm)

## Catégories connexes

- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.capterra.lu/directory/32623/it-ticketing-systems-software/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/164195/remedy-it-service-management)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/164195/remedy-it-service-management)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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