---
description: ProProfs Help Desk : qu'en pensent les utilisateurs ? Lisez les avis clients sur ProProfs Help Desk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Logiciels similaires à ProProfs Help Desk](https://www.capterra.lu/alternatives/200141/proprofs-help-desk)

# Produits similaires à ProProfs Help Desk

Canonical: https://www.capterra.lu/alternatives/200141/proprofs-help-desk

> Découvrez les meilleures alternatives à ProProfs Help Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://www.capterra.lu/software/102188/liveagent)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/102188/200141/liveagent/vs/proprofs-help-desk)
2. **Missive** — 4.9/5 (147 reviews) — Une messagerie collaborative avec discussion de groupe pour améliorer la productivité des équipes. Une seule application qui rassemble toutes vos communications internes et externes.
   - [Afficher le profil](https://www.capterra.lu/software/152884/missive)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/152884/200141/missive/vs/proprofs-help-desk)
3. **Hiver** — 4.7/5 (146 reviews) — Hiver vous aide à gérer le support client et les ventes directement depuis votre compte Gmail. Il permet aux équipes de collaborer sans effort sur des boîtes de réception partagées.
   - [Afficher le profil](https://www.capterra.lu/software/142975/hiver)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/142975/200141/hiver/vs/proprofs-help-desk)
4. **Front** — 4.5/5 (286 reviews) — Front est la première boîte de messagerie partagée qui permet aux équipes de collaborer autour de chaque e-mail et accroît leur performance sur le plan de la transparence, de la responsabilité et de l'efficacité.
   - [Afficher le profil](https://www.capterra.lu/software/132901/front)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/132901/200141/front/vs/proprofs-help-desk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://www.capterra.lu/software/169505/zoho-desk)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
6. **Help Scout** — 4.6/5 (225 reviews) — Help Scout est un centre d'assistance web conçu pour offrir une expérience client exceptionnelle.
   - [Afficher le profil](https://www.capterra.lu/software/136909/help-scout)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/136909/200141/help-scout/vs/proprofs-help-desk)
7. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay fournit un logiciel de marketing tout-en-un simple et abordable pour acquérir, engager, entretenir et transformer les leads.
   - [Afficher le profil](https://www.capterra.lu/software/178819/engagebay-marketing)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
8. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://www.capterra.lu/software/124981/freshdesk)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://www.capterra.lu/software/138769/jira-service-management)
   - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
10. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Avec Service Hub, organisez votre équipe, proposez des solutions proactives et mesurez la satisfaction client en toute simplicité.
    - [Afficher le profil](https://www.capterra.lu/software/182476/hubspot-service-hub)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
11. **BOSSDesk** — 4.6/5 (139 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
    - [Afficher le profil](https://www.capterra.lu/software/144825/boss-solutions)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
12. **TeamSupport** — 4.5/5 (848 reviews) — Logiciel helpdesk conçu pour des professionnels du support client pour les professionnels du support client. Réduisez les coûts liés au support tout en améliorant la satisfaction des clients.
    - [Afficher le profil](https://www.capterra.lu/software/87908/teamsupport)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
    - [Afficher le profil](https://www.capterra.lu/software/164283/zendesk)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/164283/200141/zendesk/vs/proprofs-help-desk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Traduit en 18 langues, Bitrix24 est un logiciel tout-en-un. Disponible gratuitement et proposant des formules payantes, il inclut plus de 35 outils : CRM, tâches, sites, etc.
    - [Afficher le profil](https://www.capterra.lu/software/113540/bitrix24)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — Solution de gestion des services IT combinant un outil ITSM prêt à l'emploi avec des experts internes, et ce depuis 1993.
    - [Afficher le profil](https://www.capterra.lu/software/127562/topdesk)
    - [Comparer avec ProProfs Help Desk](https://www.capterra.lu/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Catégories connexes

- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/alternatives/200141/proprofs-help-desk)
- [Afficher le profil du logiciel](https://www.capterra.lu/software/200141/proprofs-help-desk)

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| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
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| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
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