Logiciels pour call centers

Un logiciel pour call centers automatise et standardise le processus de réception des appels téléphoniques des clients ainsi que le processus de réponse. Il permet un meilleur suivi de l'expérience client, l'évaluation des performances des employés et la gestion des flux de travail. Qu'il soit conçu pour des sites virtuels ou physiques, il gère et catalogue le processus d'appels des clients et leur propose souvent de suivre la progression de leur demande via Internet. Voir aussi : logiciel pour service client et logiciel helpdesk.

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Twilio Flex

Twilio Flex

par Twilio

(94 avis)

Twilio Flex is the first fully programmable cloud contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element of the experience including the agent interface, communication channels, interaction routing, and reporting to meet the unique needs of the business. En savoir plus sur Twilio Flex

Twilio Flex is the first fully programmable cloud contact center platform that gives businesses complete control. En savoir plus sur Twilio Flex

Cloud Call Center

Cloud Call Center

par 8X8

(143 avis)

With 8x8 Virtual Contact Center, you get everything you need in one place. Our solution suite combines not just world-class contact center capabilities, but also workforce optimization, advanced business phone and collaboration services and unified communications. En savoir plus sur Cloud Call Center

8x8 Virtual Contact Center provides a flexible, economical & efficient way to engage with customers. En savoir plus sur Cloud Call Center

Five9 Call Center Software

Five9 Call Center Software

par Five9

(288 avis)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. En savoir plus sur Five9 Call Center Software

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. En savoir plus sur Five9 Call Center Software

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud est la nouvelle solution de centre de contact en cloud tout-en-un qui vous aide à gérer et à comprendre les interactions multicanaux dans un parcours client fluide. Donnez à vos employés un seul outil prenant en charge l'ensemble de la communication (voix, chat, e-mail, réseaux sociaux, etc.). PureCloud est facile à utiliser grâce à son interface intuitive. En étant le premier à innover, vous vous assurez de dépasser les attentes de vos clients, aujourd'hui comme demain. PureCloud est simplement puissant, et puissamment simple. En savoir plus sur Genesys PureCloud

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client. En savoir plus sur Genesys PureCloud

Talkdesk

Talkdesk

par Talkdesk

(74 avis)

Talkdesk est un logiciel pour call centers basé sur le cloud de nouvelle génération qui vous aide à communiquer avec vos clients. L'interface conviviale offre des fonctionnalités robustes avec des fonctions avancées, un reporting complet et des intégrations fluides grâce à plus de 25 outils métiers permettant aux équipes de vente et de service d'avoir des conversations personnalisées et efficaces avec les clients. En savoir plus sur Talkdesk

Talkdesk est un logiciel de contact client intuitif basé sur le cloud avec des fonctions avancées, un reporting complet et des intégrations fluides. En savoir plus sur Talkdesk

RingCentral Contact Center

RingCentral Contact Center

par RingCentral

(528 avis)

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. En savoir plus sur RingCentral Contact Center

RingCentral Call Center delivers powerful, multi-channel capabilities that let customers decide how they want to engage with you. En savoir plus sur RingCentral Contact Center

Nextiva Call Center

Nextiva Call Center

par Nextiva

(139 avis)

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | En savoir plus sur Nextiva Call Center

Business telephony solution with auto attendant, line mirroring, call forwarding, queuing, and recording features. En savoir plus sur Nextiva Call Center

NICE inContact Telephony Software

NICE inContact Telephony Software

par NICE inContact

(94 avis)

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. En savoir plus sur NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. En savoir plus sur NICE inContact Telephony Software

Contact Center

Contact Center

par Enghouse Interactive

(0 avis)

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. Empower agents with an omni-channel, universal queue, providing complete interaction history. Improve service with real-time feedback, agent evaluation, and call recording. Boost customer loyalty with proactive notifications and intuitive self-service options. Provide partners with an environment for remarkable customer service anytime, anywhere, anyhow. En savoir plus sur Contact Center

Enghouses omnichannel contact center provides a comprehensive set of interaction management tools to improve the customer experience. En savoir plus sur Contact Center

Aspect Via

Aspect Via

par Aspect Software

(12 avis)

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. En savoir plus sur Aspect Via

Aspect Via is an all-in-one, cloud customer engagement platform for companies with 50+ contact center agents. En savoir plus sur Aspect Via

TCN

TCN

par TCN

(3 avis)

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. En savoir plus sur TCN

Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics. En savoir plus sur TCN

CallCenterNOW

CallCenterNOW

par ChaseData

(107 avis)

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. En savoir plus sur CallCenterNOW

Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. En savoir plus sur CallCenterNOW

Omni-Channel Self-Service

Omni-Channel Self-Service

par Verascape

(0 avis)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. En savoir plus sur Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics En savoir plus sur Omni-Channel Self-Service

PhoneBurner

PhoneBurner

par PhoneBurner

(72 avis)

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! En savoir plus sur PhoneBurner

Powerful OUTBOUND CALL CENTER platform. Reach 4x more leads w/ NO awkward pause. No set up fees. Free trial (no credit card needed). En savoir plus sur PhoneBurner

Dixa

Dixa

par Dixa

(7 avis)

Dixa est une plateforme de service client personnelle basée sur le cloud pour des conversations en temps réel. Construit avec la simplicité et la facilité d'utilisation à l'esprit, Dixa permet aux équipes face à la clientèle de fournir une assistance personnelle instantanée par téléphone, par e-mail et par chat à partir d'un seul écran. Obtenez des statistiques de performances en temps réel pour les affichages muraux, un routage intelligent sur tous les canaux, des automatisations, des rappels et bien plus encore. Faites le tour sur le site, essayez gratuitement ou programmez une démo pour voir comment Dixa peut améliorer votre expérience agent et client ! En savoir plus sur Dixa

Dixa est une plateforme de service client multicanal basée sur le cloud qui vous permet de proposer une assistance vocale personnelle et par e-mail. En savoir plus sur Dixa

VanillaSoft

VanillaSoft

par VanillaSoft

(51 avis)

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. En savoir plus sur VanillaSoft

Cloud-based lead management software including auto dialing, call recording, DNC compliance & web lead integration for outbound calling En savoir plus sur VanillaSoft

Sales Sling

Sales Sling

par Sales Sling

(13 avis)

Sales Sling's cloud based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each licence, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire tool box of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting. En savoir plus sur Sales Sling

100% cloud-based auto dialer and lead management solution for your outbound, inbound, or blended call center. En savoir plus sur Sales Sling

VCC Live

VCC Live

par VCC Live

(21 avis)

VCC Live est un logiciel de contact client basé sur le cloud, fournissant des services de télécommunications à tous les types d'entreprises qui veulent offrir un support rapide à leurs clients. Ses fonctionnalités avancées (SVI, statistiques en temps réel, haute sécurité, numérotation prédictive entre autres) permettent à une équipe de centre d'appels d'effectuer une grande diversité d'actions à partir d'un seul logiciel. Grâce à la solution VCC Live omnicanale, vous pouvez utiliser et basculer entre plusieurs canaux de communication tels que la voix, l'e-mail, le chat et les SMS. En savoir plus sur VCC Live

Logiciel de centre d'appels basé sur le Cloud avec des fonctions de gestion et d'opérateur incorporées ainsi que des rapports de sécurité et d'analyse de données. En savoir plus sur VCC Live

Dialfire

Dialfire

par cloud IT Services

(5 avis)

Easy-to-use Outbound Call Center Software and predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, multi-step campaigns with automated workflows, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with your existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices. Pay per use. No set-up cost, no agent seat fee. En savoir plus sur Dialfire

Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee En savoir plus sur Dialfire

InGenius Connector Enterprise

InGenius Connector Enterprise

par InGenius

(1 avis)

InGenius easily adapts to unique call center needs with advanced computer telephony integration (CTI). As a CTI innovator, InGenius connects existing telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care, InGenius helps call centers increase productivity and customer satisfaction with features like screen pop, click-to-dial, automated call logging and enhanced call reports. En savoir plus sur InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. En savoir plus sur InGenius Connector Enterprise

Freshcaller

Freshcaller

par Freshworks

(2 avis)

Freshcaller est un système PBX cloud qui vous permet d'acheter des numéros de téléphone locaux et gratuits dans plus de 40 pays. Votre équipe peut ainsi engager des conversations contextuelles avec vos appelants. Freshcaller est le call center idéal pour les start-up et les petites équipes. Avec Freshcaller, les entreprises peuvent choisir d'enregistrer toutes leurs conversations téléphoniques et permettre aux superviseurs d'écouter et de parler aux clients en temps réel. En savoir plus sur Freshcaller

Freshcaller est une solution de call centers basée sur le cloud qui vous permet de dimensionner votre entreprise sans avoir à se soucier de la complexité. En savoir plus sur Freshcaller

Aircall

Aircall

par Aircall

(117 avis)

Aircall is the preferred call center solution for modern brands. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics. Accessible by desktop and mobile app. Start a risk-free trial to see Aircall in action. En savoir plus sur Aircall

Aircall lets admins instantly adjust teams according to seasonality, add numbers in 100+ countries, & integrate with popular CRM tools. En savoir plus sur Aircall

XenCALL

XenCALL

par XenCALL

(4 avis)

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments. En savoir plus sur XenCALL

XenCALL is a call center automation software with predictive dialing, lead distribution and a live floor map of your sales team. En savoir plus sur XenCALL

LiveAgent

LiveAgent

par QualityUnit

(438 avis)

LiveAgent est un logiciel pour service client comprenant une prise en charge de call center, adapté à toutes les entreprises, aussi petites ou grandes soient-elles. Le fait d'être le troisième plus grand fabricant de smartphones de l'année 2015 apporte beaucoup de responsabilités, c'est pourquoi Huawei a décidé d'opter pour la solution de support client de LiveAgent. LiveAgent comprend plus de 170 fonctionnalités d'assistance, notamment le chat en direct, l'appel vocal et les médias sociaux. En savoir plus sur LiveAgent

LiveAgent offre aux entreprises un service client exceptionnel. Créez une communauté de clients, augmentez la satisfaction de ceux-ci et atteignez vos objectifs. En savoir plus sur LiveAgent

Business VoIP Solutions

Business VoIP Solutions

par ClarityTel

(4 avis)

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. En savoir plus sur Business VoIP Solutions

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. En savoir plus sur Business VoIP Solutions

InfoFlo

InfoFlo

par InfoFlo Solutions

(64 avis)

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line En savoir plus sur InfoFlo

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoI En savoir plus sur InfoFlo

Convoso Predictive Dialer

Convoso Predictive Dialer

par Convoso

(9 avis)

Our patent-pending Artificial Intelligence Dialer will have personalized one-on-one conversations with your leads using real human voice (without the involvement of a live person) and only transfer pre-qualified prospects to your team. Reduce payroll costs significantly by replacing or supplementing the live agent environment using machine learning, natural language programming, and deep learning. En savoir plus sur Convoso Predictive Dialer

Our AI Dialer will carry a live conversation with your leads using real human voice and only transfer pre-qualified prospects. En savoir plus sur Convoso Predictive Dialer

CrazyCall

CrazyCall

par CrazyCall

(31 avis)

Téléphonie cloud pour les professionnels de call centers et de la vente accessible directement depuis votre navigateur, sans installation ni facturation complexe. Tout ce que vous devez faire est de choisir un numéro et commencer à appeler des prospects ! Elle vous permet d'organiser et de gérer les ventes, de contrôler la qualité de vos appels, de réduire les coûts, d'intégrer et d'automatiser les campagnes de télévente. CrazyCall est également une plateforme d'aide à la vente facile à utiliser qui augmente le retour sur investissement des appels à froid et facilite les conversions sur les sites web. En savoir plus sur CrazyCall

Téléphonie cloud pour vendeurs en call centers En savoir plus sur CrazyCall

EducationFolder

EducationFolder

par EducationFolder

(4 avis)

A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. In addition, agent level KPIs can be displayed to the agent. The operational suite automates many of the manual tasks within the contact center. It won the 2015 Innovation award from PACE and is a 2016 CIO Review Magazine Top 20 technologies to watch. "The suite is truly innovative and ground breaking, a must have for every contact center" En savoir plus sur EducationFolder

A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. En savoir plus sur EducationFolder

Bria

Bria

par CounterPath

(47 avis)

Client softphone primé conçu pour configurer un call center avec l'IP-PBX de votre choix. Appeler intuitivement avec une interface centrée sur le clavier. Répondre automatiquement aux appels entrants avec un temps d'attente variable. Escalade des appels avec un transfert d'appel facile et une fonctionnalité de maintien d'appel. Suivre les tendances de votre succès avec les métriques d'appel et l'enregistrement des appels. Un utilisateur Salesforce ? Appeler et suivre les progrès dans le tableau de bord Salesforce. Bria — Configuration facile de la téléphonie sur IP et solution de contrôle des appels. En savoir plus sur Bria

Client du téléphone logiciel VoIP prêt pour l'agent du call center. Interagir avec les solutions de call centers les plus performantes ou personnaliser avec l'API Bria et SDK. En savoir plus sur Bria

LogMeIn Rescue

LogMeIn Rescue

par LogMeIn

(63 avis)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. En savoir plus sur LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. En savoir plus sur LogMeIn Rescue

Call Center Software

Call Center Software

par Focus Telecom

(4 avis)

Augmentez les revenus de votre call center grâce à la plateforme Focus Contact Center, qui rend les communications omnicanales faciles à utiliser, rapides et intuitives. Pour améliorer la satisfaction des clients et assurer leur fidélité. Améliorer l'expérience client et rationaliser les opérations grâce à la numérotation prédictive, au CRM intégré et à Focus Desk, un système de billetterie modulaire. Intégration transparente avec les CRM, tels que Salesforce, MS Dynamics et les systèmes sur mesure. En savoir plus sur Call Center Software

Solutions d'appel/de call center Cloud multicanal, enregistrement d'appel, surveillance en direct, téléphone, chat, courrier, social, SMS. Intuitif. En savoir plus sur Call Center Software

VICIdial

VICIdial

par Vicidial Group

(157 avis)

Logiciel de call center Open Source avec fonctionnalités de numérotation prédictive. Traite les appels téléphoniques entrants, sortants et combinés, ainsi que les e-mails entrants et les chats sur le site web du client. En savoir plus sur VICIdial

Logiciel de centre d'appel Open Source avec numérotation prédictive sortante. Gère également les appels manuels et entrants ainsi que les e-mails et les chats web. En savoir plus sur VICIdial

iNexus

iNexus

par NexInteractive

(3 avis)

iNexus the Ultimate call center dialer, Triple your Sales! Triple your Contacts! No more inbound drop calls. No more downtime 100% failover. The highest dial ratios 100:1, 1000+ agents per campaign, Free trial. Outbound: predictive, vertical, preview, SMS, MSG broadcasting up to 8 million dials per-campaign daily, Cell Phone filter, Cell Drops. Inbound: IVR, Multi call handling, IQ skill-based routing, Agent screen Dynamic Variable Scripting and more! En savoir plus sur iNexus

PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime. En savoir plus sur iNexus

Fenero

Fenero

par Fenero

(13 avis)

We're here to free contact centers from ever paying for software to manage their business. We know our solution works. Proven. We have seen it change how large contact centers work (and save). Reliable. We don't charge for our software - ever. We support ACD, IVR, outbound dialing (manual, preview, predictive), chat, email, and more - and we're crazy enough to give it away for free. En savoir plus sur Fenero

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free! En savoir plus sur Fenero

FluentStream

FluentStream

par FluentStream Technologies

(23 avis)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. En savoir plus sur FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. En savoir plus sur FluentStream

SalesExec

SalesExec

par ClickPoint Software

(10 avis)

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial En savoir plus sur SalesExec

Simplified Lead Management System built to help call centers and sales teams follow up with leads, market to leads, and route leads. En savoir plus sur SalesExec

InTheChat

InTheChat

par InTheChat

(1 avis)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. En savoir plus sur InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. En savoir plus sur InTheChat

PIMS Dialer

PIMS Dialer

par Pimsware

(21 avis)

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. En savoir plus sur PIMS Dialer

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended En savoir plus sur PIMS Dialer

Shelf

Shelf

par Shelf

(41 avis)

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo En savoir plus sur Shelf

Shelf is a knowledge management platform with the best search in the industry enabling agents to quickly find what they need En savoir plus sur Shelf

ProcedureFlow

ProcedureFlow

par ProcedureFlow

(25 avis)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. En savoir plus sur ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. En savoir plus sur ProcedureFlow

eTollFree Predictive Dialer

eTollFree Predictive Dialer

par eTollFree

(13 avis)

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. En savoir plus sur eTollFree Predictive Dialer

Predictive Dialer With Integrated Web-Phone and Call-Center Solutions. En savoir plus sur eTollFree Predictive Dialer

Ytel

Ytel

par Ytel

(20 avis)

Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel. En savoir plus sur Ytel

Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections. En savoir plus sur Ytel

Toll Free Least Cost Routing

Toll Free Least Cost Routing

par thinQ

(4 avis)

thinQ offers complete control over every aspect of a business' inbound and outbound voice traffic. With an innovative Least Cost Routing (LCR) engine and the industry's only Toll-Free LCR, thinQ enables companies to take advantage of optimized calling rates across multiple providers with disaster recovery, load balancing and call analytics baked into the software. Origination services also allow companies to order both local and Toll-Free numbers and enable SMS/MMS, CNAM, and LRN functionality. En savoir plus sur Toll Free Least Cost Routing

thinQ provides complete control over every aspect of a business' inbound and outbound communications within a powerful cloud platform. En savoir plus sur Toll Free Least Cost Routing

Call Center Applications

Call Center Applications

par Dialing Innovations

(4 avis)

Dialing Innovations offers Omni Channel Call Center Applications allowing for business automation and social interactions to be mixed. This allows our clients to maximize each and every contact with customers or prospects. Advanced APIs allow for all aspects of the business to integrate into the call center application. Connect web leads or service tickets to experience higher conversions and customer service levels. En savoir plus sur Call Center Applications

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports. En savoir plus sur Call Center Applications

uContact

uContact

par Integra CCS

(20 avis)

uContact is an All-in-One contact center solution. Our unique one-on-one customer service makes us perfect for small to medium call centers. Rather than relying on multiple applications we will offer you: - Dialers (Inbound & Outbound) - SMS, Email & Webchat in a Unified Inbox - A Call Center Designed CRM - Completely Customizable Reporting - Gamification - Recording - Voice Broadcasting - Quality Control - Live Coaching (Spy, Whisper, Collaborate) - Many More Features & an Open API En savoir plus sur uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! En savoir plus sur uContact

Agile CRM

Agile CRM

par Agile CRM

(275 avis)

Logiciel pour call centers Agile CRM - le logiciel Call Center CRM aide l'équipe de support client avec des outils puissants pour fermer les tickets de support plus rapidement et s'assurer que les clients réussissent à utiliser le produit. Fonctionnalités offrant intégrations de la téléphonie avancées, appels sortants, appels entrants, routage d'appel, billetterie de bureau d'assistance, appels par balise, groupes d'assistance, enregistrement d'appel, notes d'appel, scripts d'appel, rapports d'appels et bien d'autres fonctions. En savoir plus sur Agile CRM

Agile CRM est une suite complète de ventes, de marketing et de services conçue pour permettre aux PME de vendre et de commercialiser comme les sociétés du classement Fortune 500. En savoir plus sur Agile CRM

Knowledge Bot

Knowledge Bot

par Unymira USU

(0 avis)

Knowledge Bot offers an additional customer touch point by enabling customers to get real time, automated answers to their questions from a bot. Many questions about standard issues can be covered by our Knowledge bot round the clock. Knowledge Bot can also be integrated into your social media channels En savoir plus sur Knowledge Bot

Knowledge Bot is the perfect combination to your service agents. Knowledge Bot offers an additional customer touch point. En savoir plus sur Knowledge Bot

Salesforce

Salesforce

par Salesforce Service Cloud

(263 avis)

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 579 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall

PhoneCall

par PhoneCall

(6 avis)

PhoneCall est une solution cloud évolutive pour centres d'appel qui offre la gestion des contacts et la numérotation prédictive pour le télémarketing.

PhoneCall est une solution cloud évolutive pour centres d'appel qui offre la gestion des contacts et la numérotation prédictive pour le télémarketing.

Vonage Business

Vonage Business

par Vonage

(129 avis)

oneclick

oneclick

par Contact Center Managed Services

(0 avis)

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store.

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store.

injixo

injixo

par injixo

(0 avis)

Gestion de la main-d'œuvre basée sur le Cloud pour les centres d'appels. Suite WFM Premium pour la prévision, la planification, la gestion intraday notamment.

Gestion de la main-d'œuvre basée sur le Cloud pour les centres d'appels. Suite WFM Premium pour la prévision, la planification, la gestion intraday notamment.

LogMeIn Rescue

LogMeIn Rescue

par LogMeIn UK

(63 avis)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

CloudAgent

CloudAgent

par Ozonetel Systems

(0 avis)

Solution du centre d'appels multicanaux sur le cloud desservant plus de 1000 clients dans 20 secteurs industriels.

Solution du centre d'appels multicanaux sur le cloud desservant plus de 1000 clients dans 20 secteurs industriels.

Upcall

Upcall

par Upcall

(11 avis)

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

PARTH

PARTH

par Aria Telecom Solutions

(7 avis)

Système de communication unifié autonome - pas besoin de serveur pour répondre aux besoins de communication. L'appareil peut être utilisé pour le centre d'appels.

Système de communication unifié autonome - pas besoin de serveur pour répondre aux besoins de communication. L'appareil peut être utilisé pour le centre d'appels.

OXON

OXON

par OXON Tech

(3 avis)

Une plateforme unique pour communiquer avec les clients, suivre leur évolution tout au long de leur cycle de vie et rendre les communications plus cohérentes.

Une plateforme unique pour communiquer avec les clients, suivre leur évolution tout au long de leur cycle de vie et rendre les communications plus cohérentes.

CallFire

CallFire

par CallFire

(15 avis)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Centcom

Centcom

par Call Center Development Services

(2 avis)

Xperience

Xperience

par Altitude Software

(1 avis)

Fonctionnalité de call center exceptionnelle sur le cloud au niveau des meilleures solutions sur site.

Fonctionnalité de call center exceptionnelle sur le cloud au niveau des meilleures solutions sur site.

Toky

Toky

par Toky

(10 avis)

Passez et recevez des appels à partir de votre site web, de vos réseaux sociaux et de vos téléphones depuis un seul endroit, facilement et à un prix abordable.

Passez et recevez des appels à partir de votre site web, de vos réseaux sociaux et de vos téléphones depuis un seul endroit, facilement et à un prix abordable.

Gladly

Gladly

par Gladly

(0 avis)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

CyCC

CyCC

par CyTrack Intelligence Systems

(5 avis)

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

HappyFox

HappyFox

par HappyFox

(62 avis)

Un logiciel de tickets d'assistance technique vous aide à éliminer les engorgements et à gérer facilement vos requêtes de support client à partir de plusieurs canaux.

Un logiciel de tickets d'assistance technique vous aide à éliminer les engorgements et à gérer facilement vos requêtes de support client à partir de plusieurs canaux.

Ameyo

Ameyo

par Ameyo

(18 avis)

Ameyo Call Center Suite est une solution complète de gestion des interactions pour les centres d'appels et les entreprises.

Ameyo Call Center Suite est une solution complète de gestion des interactions pour les centres d'appels et les entreprises.

DialogTech

DialogTech

par DialogTech

(8 avis)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

CloudCall

CloudCall

par CloudCall

(9 avis)

Advanced, cloud-based computer telephony integration for your CRM system.

Advanced, cloud-based computer telephony integration for your CRM system.

OneSight

OneSight

par Empirix

(0 avis)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Noojee

Noojee

par Noojee Contact Solutions

(0 avis)

High performance inbound and outbound call centre technology that shapes to your business.

High performance inbound and outbound call centre technology that shapes to your business.

Scorebuddy

Scorebuddy

par Sentient

(30 avis)

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

CallHub

CallHub

par Gaglers

(25 avis)

Outil de SMS, de voix et de call center primé utilisé par les entreprises, mais assez simple pour votre cause ! Payez au fur et à mesure, sans abonnement.

Outil de SMS, de voix et de call center primé utilisé par les entreprises, mais assez simple pour votre cause ! Payez au fur et à mesure, sans abonnement.

Megacall

Megacall

par Phoenix Solutions

(7 avis)

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

DialMyCalls

DialMyCalls

par OnTimeTelecom

(2 avis)

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Cingo

Cingo

par Cingo

(0 avis)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Clicktools

Clicktools

par Clicktools

(12 avis)

CALLN

CALLN

par Telstra

(12 avis)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

LiveVox

LiveVox

par LiveVox

(1 avis)

La seule solution de distribution d'appels sortants, entrants et automatisés basée sur SIP, à la demande, pour les centres d'appels.

La seule solution de distribution d'appels sortants, entrants et automatisés basée sur SIP, à la demande, pour les centres d'appels.

ConVox

ConVox

par Deepija Telecom

(0 avis)

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect

Clarity Connect

par Perficient

(7 avis)

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

RingSky

RingSky

par RingSky

(2 avis)

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

EmPulse

EmPulse

par Green Workforce Management Solutions

(0 avis)

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning.

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning.

Bright Pattern

Bright Pattern

par Bright Pattern

(58 avis)

Leading global provider of mutlichannel cloud-based contact center software.

Leading global provider of mutlichannel cloud-based contact center software.

Cloud Contact Center

Cloud Contact Center

par IEC

(43 avis)

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics

QueueMetrics

par Loway

(11 avis)

QueueMetrics is an Asterisk call-centre monitor.

QueueMetrics is an Asterisk call-centre monitor.

Voice Broadcasting

Voice Broadcasting

par Dynamic Interactive

(5 avis)

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Versature

Versature

par Versature

(1 avis)

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Versature delivers the highest quality phone systems, the most features, and enterprise integrations and plugins.

Zingtree

Zingtree

par Zingtree

(90 avis)

Zingtree facilite la création d'arbres de décision interactifs, de scripts d'appel, de guides de processus, de systèmes de diagnostic, et plus.

Zingtree facilite la création d'arbres de décision interactifs, de scripts d'appel, de guides de processus, de systèmes de diagnostic, et plus.

Cloud Call Center

Cloud Call Center

par 3CLogic

(47 avis)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Cloud Call Center

Cloud Call Center

par Sip2Dial

(5 avis)

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Aavaz

Aavaz

par Aavaz

(3 avis)

Exécutez les opérations d'appel de votre entreprise (SVI, messagerie vocale, traitement des appels) et vos campagnes de télémarketing Inbound et Outbound avec Aavaz.

Exécutez les opérations d'appel de votre entreprise (SVI, messagerie vocale, traitement des appels) et vos campagnes de télémarketing Inbound et Outbound avec Aavaz.

SYNTHESYS

SYNTHESYS

par Noetica

(1 avis)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Automatic Call Distributor

Automatic Call Distributor

par Kunnect

(0 avis)

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

PlayVox

PlayVox

par Arcaris

(0 avis)

Free collaboration platform for managing, motivating, and training people at call centers.

Free collaboration platform for managing, motivating, and training people at call centers.

PlayVox

PlayVox

par PlayVox

(0 avis)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

Branch Messenger

Branch Messenger

par Branch Messenger

(586 avis)

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

Self-service mobile app enables call centers to scale labor in real-time to meet call demand.

XCALLY

XCALLY

par Xenialab

(54 avis)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Connect First

Connect First

par Connect First

(43 avis)

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

IpSCAPE

IpSCAPE

par IpSCAPE

(1 avis)

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intellicon

Intellicon

par Intellicon

(1 avis)

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

VoiceLog

VoiceLog

par BSG

(1 avis)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach

Humach

par Humach

(0 avis)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

VoApps

VoApps

par VoApps

(13 avis)

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

contactSPACE

contactSPACE

par contactSPACE

(4 avis)

contactSPACE fournit la technologie Cloud Contact Center qui améliore les conversations des clients et augmente la productivité et la visibilité.

contactSPACE fournit la technologie Cloud Contact Center qui améliore les conversations des clients et augmente la productivité et la visibilité.

Callmaker

Callmaker

par Callmaker

(2 avis)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Call Center Dialer

Call Center Dialer

par iTecs Communications

(1 avis)

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Aceyus

Aceyus

par Aceyus

(0 avis)

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

ContactWorld

ContactWorld

par NewVoiceMedia

(55 avis)

NewVoiceMedia est le principal fournisseur de logiciels de call centers Cloud pour Salesforce, fournissant une fiabilité de 99,999 % dans le monde entier.

NewVoiceMedia est le principal fournisseur de logiciels de call centers Cloud pour Salesforce, fournissant une fiabilité de 99,999 % dans le monde entier.

FocalScope

FocalScope

par FocalScope

(21 avis)

Help Desk Software with Email, Live Chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, Reporting. Run in Cloud or Inhouse. Trusted by DHL.

Help Desk Software with Email, Live Chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, Reporting. Run in Cloud or Inhouse. Trusted by DHL.

Know Max

Know Max

par KocharTech

(0 avis)

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

PrimoDialler

PrimoDialler

par Primo Dialler

(47 avis)

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Call Commando

Call Commando

par Gravitational Marketing

(0 avis)

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Quvu

Quvu

par Pebbletree

(0 avis)

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott

Ottspott

par Apidaze

(0 avis)

Ottspott est une application pour votre canal Slack qui agit comme une extension de téléphone ou une interface d'agent de call center.

Ottspott est une application pour votre canal Slack qui agit comme une extension de téléphone ou une interface d'agent de call center.

Cloud Call Center Solution

Cloud Call Center Solution

par UniVoIP

(15 avis)

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk

Nectar Desk

par Nectar Desk

(3 avis)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Contaque

Contaque

par Contaque

(2 avis)

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

NetKeeper

NetKeeper

par Multima

(0 avis)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Call Center

Call Center

par Evolve IP

(5 avis)

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

ProScheduler

ProScheduler

par Loxysoft

(2 avis)

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.

Harmony

Harmony

par Knoahsoft

(0 avis)

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

Call Center

Call Center

par iHelpBD

(0 avis)

A call center software with monitoring, reporting and advanced routing options to help increase agent productivity.

A call center software with monitoring, reporting and advanced routing options to help increase agent productivity.

rostrvm

rostrvm

par Rostrvm Solutions

(0 avis)

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Abacus Cloud

Abacus Cloud

par Abacus Group

(1 avis)

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Ameyo Emerge

Ameyo Emerge

par Ameyo Emerge

(0 avis)

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Vodia PBX

Vodia PBX

par Vodia Networks

(13 avis)

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Telemation

Telemation

par Database Systems

(0 avis)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Virtual Observer

Virtual Observer

par Coordinated Systems

(0 avis)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

ePowerCenter

ePowerCenter

par Astute Solutions

(0 avis)

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Greenlight CRM

Greenlight CRM

par Greenlight Innovation

(15 avis)

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Eureka

Eureka

par CallMiner

(4 avis)

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Easycall Cloud

Easycall Cloud

par easy4cloud

(1 avis)

La solución en online para la administración completa de llamadas entrantes y salientes!

La solución en online para la administración completa de llamadas entrantes y salientes!

Newbridge Telecom Solutions

Newbridge Telecom Solutions

par Newbridge Telecom Solutions

(0 avis)

Contact solutions for inbound, outbound and blended service centers.

Contact solutions for inbound, outbound and blended service centers.

Conversational IVR

Conversational IVR

par True Image Interactive

(0 avis)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

AuguTech

AuguTech

par AuguTech

(5 avis)

Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere

par Promero

(4 avis)

#1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price.

#1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price.

Ameyo Engage

Ameyo Engage

par Ameyo Engage

(0 avis)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach

Click2Coach

par Envision Telephony

(2 avis)

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Hyperion

Hyperion

par Reksoft

(1 avis)

Contact center creation platform that supports calls received from a variety of communication channels.

Contact center creation platform that supports calls received from a variety of communication channels.

AireContact

AireContact

par AireSpring

(1 avis)

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

TASKE Contact

TASKE Contact

par TASKE Technology

(0 avis)

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

Virtual Call Center Solution

Virtual Call Center Solution

par SolusOne

(0 avis)

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Contact Canvas

Contact Canvas

par AMC Technology

(0 avis)

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH

INTOUCH

par Topdown Systems

(16 avis)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

PBXMate

PBXMate

par SoliCall

(1 avis)

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Infinity

Infinity

par 1Call

(0 avis)

Hospital Call Center Software.

Hospital Call Center Software.

Eclipse CMS

Eclipse CMS

par Data Track Technology

(0 avis)

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Ansapoint

Ansapoint

par Westbay Engineers

(0 avis)

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CenterMaster

CenterMaster

par AcuCall

(0 avis)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

neXorce

neXorce

par Spectrum Corporation

(2 avis)

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

InVision Enterprise WFM

InVision Enterprise WFM

par InVision Software

(1 avis)

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Nixxis Contact Suite

Nixxis Contact Suite

par Nixxis

(1 avis)

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Winleads

Winleads

par USAutodialer

(0 avis)

Make thousands of calls every day and prescreen potential clients for you automatically.

Make thousands of calls every day and prescreen potential clients for you automatically.

OnviCord

OnviCord

par OnviSource

(0 avis)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

VESTA

VESTA

par Airbus DS Communications

(0 avis)

Call processing solution that provides queue management, texting, mapping, data management and analytics.

Call processing solution that provides queue management, texting, mapping, data management and analytics.

TrackMyLeads

TrackMyLeads

par TrackMyLeads

(0 avis)

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER

ADVANTAGE DIALER

par Advantage Dialer

(0 avis)

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

Hydra

Hydra

par Dialoga

(0 avis)

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre

RingCentral Contact Centre

par RingCentral UK

(528 avis)

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio One Suite

Calabrio One Suite

par Calabrio

(50 avis)

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Parrot Cloud Call Center

Parrot Cloud Call Center

par Electronic Voice Services

(22 avis)

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.

Contivio Contact Center

Contivio Contact Center

par Contivio

(6 avis)

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Exelysis Contact Center

Exelysis Contact Center

par Exelysis

(5 avis)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Anywhere365 for Skype Business

Anywhere365 for Skype Business

par Workstreampeople

(4 avis)

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

SmartAction Speech IVR System

SmartAction Speech IVR System

par SmartAction

(4 avis)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

CXM Recording and Quality Monitoring

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Softdial Contact Center

Softdial Contact Center

par Sytel

(0 avis)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Mekashron Call Center

Mekashron Call Center

par Mekashron

(0 avis)

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Jet Call Tracker

Jet Call Tracker

par Jet Interactive

(0 avis)

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

First Contact SaaS

First Contact SaaS

par First Contact SAAS

(0 avis)

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Pamela

Pamela

par PamConsult

(0 avis)

Free, reliable and easy to use Skype audio and video recording software.

Free, reliable and easy to use Skype audio and video recording software.

Inova Desktop Presenter

Inova Desktop Presenter

par Inova Solutions

(0 avis)

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

storm

storm

par Content Guru

(0 avis)

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Call Center Designer

Call Center Designer

par Portage Communications

(0 avis)

Very affordable workforce management software designed for small and medium sized call centers.

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen

Sharpen

par Sharpen

(43 avis)

Sharpen is a cloud native omni-channel contact center solution.

Sharpen is a cloud native omni-channel contact center solution.

Autom8 Enterprise

Autom8 Enterprise

par Autom8 Group UK

(23 avis)

Award Winning solution developed with the vision of growing your business.

Award Winning solution developed with the vision of growing your business.

Snapforce Call Center Software

Snapforce Call Center Software

par SnapForce Technologies

(13 avis)

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Dialer360

Dialer360

par Dialer360

(7 avis)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble Solution Suite

Noble Solution Suite

par Noble Systems

(6 avis)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

bxp software

bxp software

par bxp software

(5 avis)

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

PICS

PICS

par Inspired Change Solutions

(4 avis)

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Telax Contact Center

Telax Contact Center

par Telax

(4 avis)

Reach out today to learn more. Call 888.808.3529!

Reach out today to learn more. Call 888.808.3529!

VHT Callback

VHT Callback

par VHT

(3 avis)

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

CallBlitzer

CallBlitzer

par CallBlitzer

(3 avis)

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet

Ricochet

par Speed To Contact

(2 avis)

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

SpiceCSM

SpiceCSM

par SpiceCSM

(1 avis)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari Cloud Communications

Solgari Cloud Communications

par Solgari

(1 avis)

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Profile Watchdog

Profile Watchdog

par OpsTel Services

(1 avis)

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

InterDialog UCCS

InterDialog UCCS

par Teckinfo Solutions

(1 avis)

A Highly scalable and robust contact center solution.

A Highly scalable and robust contact center solution.

OneContact CC

OneContact CC

par Collab

(1 avis)

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

Metaphor Contact Center

Metaphor Contact Center

par USAN

(1 avis)

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

HODUCC

HODUCC

par Hodusoft

(1 avis)

Call center solution with call monitoring, reporting, agent mapping, and more.

Call center solution with call monitoring, reporting, agent mapping, and more.

Pulsar

Pulsar

par Pulsar

(1 avis)

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Callcruncher Access Anywhere

Callcruncher Access Anywhere

par Callcruncher

(0 avis)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Multiplatform Call Center Suite

Multiplatform Call Center Suite

par Telecorp

(0 avis)

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Fluency

Fluency

par Homisco

(0 avis)

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

TeamMax Outbound

TeamMax Outbound

par Acarda

(0 avis)

An outbound telemarketing call center. Check out our free trial.

An outbound telemarketing call center. Check out our free trial.

Virtual Receptionist PBX

Virtual Receptionist PBX

par VoiceShot

(0 avis)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

NexxPhase

NexxPhase

par Nexxphase

(0 avis)

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Suite Answer Center

Suite Answer Center

par CTI Software

(0 avis)

Call center solution with detailed management reports, call patching, customized text messaging.

Call center solution with detailed management reports, call patching, customized text messaging.

Tentacle

Tentacle

par Netpro Technologies

(0 avis)

Contact life cycle management tool for central and distributed call centers.

Contact life cycle management tool for central and distributed call centers.

S2L by Phone

S2L by Phone

par S2L International

(0 avis)

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

AheevaCCS

AheevaCCS

par Aheeva

(0 avis)

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

KSS Call Manager

KSS Call Manager

par Kelmar Software Solutions

(0 avis)

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Phone Call Manager

Phone Call Manager

par Get On Fast

(0 avis)

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

The Reporting Engine

The Reporting Engine

par eMetrix Systems

(0 avis)

Database driven application for online call center reporting.

Database driven application for online call center reporting.

SPLICE Dialog Suite

SPLICE Dialog Suite

par SPLICE Software

(0 avis)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Actively engage with your existing customers with personalized messaging software to achieve your business results!

MicrobaseCTI

MicrobaseCTI

par Microbase

(0 avis)

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Parlance Operator Assistant

Parlance Operator Assistant

par Parlance

(0 avis)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

LANtelligence

LANtelligence

par LANtelligence

(0 avis)

Fully functional call center software offering telephony and cloud based services.

Fully functional call center software offering telephony and cloud based services.

F2F Video Customer Care Management Solution

F2F Video Customer Care Management Solution

par Rank Consultancy

(0 avis)

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloudphony

Cloudphony

par SandeshLIVE

(0 avis)

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Tentacle

Tentacle

par Sunoray Solutions

(0 avis)

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Telexio

Telexio

par Telexio

(0 avis)

Get local and toll free phone numbers for call tracking and call recording.

Get local and toll free phone numbers for call tracking and call recording.

ReplyOne

ReplyOne

par Sematell

(0 avis)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services

OfficeSuite Call Center Services

par Broadview Networks

(0 avis)

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

LinkScope QE

LinkScope QE

par Primas Group

(0 avis)

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

ACD panel

ACD panel

par TeleBroad

(0 avis)

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore

Kore

par Kore

(0 avis)

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Brekeke CCS

Brekeke CCS

par Brekeke Software

(0 avis)

A collection of software for building a hosted call center/contact center system.

A collection of software for building a hosted call center/contact center system.

Dialermax.com

Dialermax.com

par Dialermax.com

(0 avis)

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve

Evolve

par Oak Systems International

(0 avis)

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Call Center Software

Call Center Software

par CallTools

(65 avis)

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud simplifica las relaciones con el cliente. Conectamos el teléfono, el email y el chat a través de una sola herramienta.

PureCloud simplifica las relaciones con el cliente. Conectamos el teléfono, el email y el chat a través de una sola herramienta.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Inbound Call Center

Inbound Call Center

par PanTerra Networks

(27 avis)

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

Avaya Aura Platform

Avaya Aura Platform

par Avaya

(22 avis)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

AloTech

AloTech

par AloTech

(20 avis)

Worlds 1st Google Powered Cloud Call Center

Worlds 1st Google Powered Cloud Call Center

All-in-One Cloud Call Center

All-in-One Cloud Call Center

par Vocalcom

(19 avis)

Vocalcom is a leading global provider of cloud contact center software for sales, support and marketing. Pay as you go & scale easily.

Vocalcom is a leading global provider of cloud contact center software for sales, support and marketing. Pay as you go & scale easily.

Wix Answers

Wix Answers

par Wix

(14 avis)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

CallShaper

CallShaper

par CallShaper

(12 avis)

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

Monet WFO

Monet WFO

par Monet Software

(11 avis)

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

Car Wars

Car Wars

par Call Box

(6 avis)

MiCloud Engage Contact Center

MiCloud Engage Contact Center

par Mitel Networks

(6 avis)

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.

Hosted Predictive Dialer

Hosted Predictive Dialer

par HostedTel

(5 avis)

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Easymeeting

Easymeeting

par Easymeeting

(5 avis)

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Hosted Predictive Dialer

Hosted Predictive Dialer

par CloudSpace Technologies

(5 avis)

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

UJET

UJET

par UJET

(5 avis)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

Newfies-Dialer

Newfies-Dialer

par Star2Billing

(4 avis)

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation.

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation.

Auto Dialer

Auto Dialer

par Voicent Communications

(3 avis)

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

par inConcert

(3 avis)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

ZaiLab

ZaiLab

par Zailab

(3 avis)

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Genesis Dialer

Genesis Dialer

par Genesis Communications

(2 avis)

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center

Restaurant Call Center

par ccdex technologies

(2 avis)

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

C-Zentrix Contact Center

C-Zentrix Contact Center

par C-ZENTRIX

(2 avis)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

Parakeet

Parakeet

par Parakeet Communications

(2 avis)

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

ClientCallPlus

ClientCallPlus

par BRISA

(2 avis)

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Talkie

Talkie

par Talkie

(2 avis)

Free service to communicate with your customers that visit your website.

Free service to communicate with your customers that visit your website.

Castel Call Center

Castel Call Center

par Castel Communications

(2 avis)

Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue.

Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue.

ISC WFM

ISC WFM

par ISC Consultants

(1 avis)

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Call SWEET! Worx

Call SWEET! Worx

par DATEL Software Solutions

(1 avis)

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

Zent.io

Zent.io

par Zent.io

(1 avis)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Omni-Channel Contact Centre

Omni-Channel Contact Centre

par IFS | mplsystems

(1 avis)

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

CallScripter Synergy

CallScripter Synergy

par CallScripter

(1 avis)

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

SalesDialers.com

SalesDialers.com

par SalesDialers.com

(1 avis)

Sales engine technology capable of dialing 400 calls per hour.

Sales engine technology capable of dialing 400 calls per hour.

Noda Contact Center

Noda Contact Center

par Noda Interaction Platforms

(1 avis)

TOUT-en-UN. ACD entrant, sortant, SVI, QM, reporting, script d'agent, enregistrement, softphone, omnicanal, WFM. Sur site/cloud.

TOUT-en-UN. ACD entrant, sortant, SVI, QM, reporting, script d'agent, enregistrement, softphone, omnicanal, WFM. Sur site/cloud.

Smiddle

Smiddle

par Smiddle

(1 avis)

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

CallTaker

CallTaker

par Synagen Systems

(1 avis)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Balto

Balto

par Balto Software

(1 avis)

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Vozy

Vozy

par Vozy

(1 avis)

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

TelTel.lv

TelTel.lv

par AdForte

(1 avis)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Contact Center Compliance

Contact Center Compliance

par Contact Center Compliance

(1 avis)

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Jacada Workspace Agent Desktop

Jacada Workspace Agent Desktop

par Jacada

(0 avis)

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

XtR Desktop

XtR Desktop

par Intelligent Recording

(0 avis)

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

DC Contact Center

DC Contact Center

par DialConnection

(0 avis)

Advanced and innovative solutions for inbound/outbound call management.

Advanced and innovative solutions for inbound/outbound call management.

DialResults C3

DialResults C3

par DialResults

(0 avis)

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Engage WFO

Engage WFO

par TelStrat

(0 avis)

Provides everything necessary to effectively measure and analyze agent performance over time.

Provides everything necessary to effectively measure and analyze agent performance over time.

Q-Suite

Q-Suite

par Indosoft

(0 avis)

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features.

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features.

Voice2Phone Outbound Calling

Voice2Phone Outbound Calling

par Voice2phone Software

(0 avis)

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Phone Manager

Phone Manager

par Xarios

(0 avis)

Samespace

Samespace

par Novanet

(0 avis)

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Call-Pro

Call-Pro

par Call-Pro

(0 avis)

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Contact Centre - Cloud Dialler

Contact Centre - Cloud Dialler

par Blue Telecoms

(0 avis)

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Flexydial

Flexydial

par Buzzworks Business Services

(0 avis)

Automated dialer with call recording functionality for contact centers.

Automated dialer with call recording functionality for contact centers.

Imagicle

Imagicle

par Imagicle

(0 avis)

Supervisor Assist

Supervisor Assist

par CafeX

(0 avis)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Steam

Steam

par Codelogic

(0 avis)

Call center solution to simplify all your communications with consumers and prospects.

Call center solution to simplify all your communications with consumers and prospects.

PRO-T-S

PRO-T-S

par Marketing Systems Group

(0 avis)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Kookoo CloudAgent

Kookoo CloudAgent

par Ozonetel Communications

(0 avis)

NobelBiz Cloud Contact Center

NobelBiz Cloud Contact Center

par nobelbiz

(0 avis)

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

JustGoCloud

JustGoCloud

par GoAutoDial

(0 avis)

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

telerion

telerion

par telerion.com

(0 avis)

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

Next Best Activity

Next Best Activity

par Next Best Activity

(0 avis)

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

par NuVoxx

(0 avis)

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

VortalSoft VCC

VortalSoft VCC

par Vortalsoft

(0 avis)

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Intelligent Call Routing

Intelligent Call Routing

par XO Communications

(0 avis)

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

dashlet.net

dashlet.net

par Dashlet.net

(0 avis)

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

CC-ONE

CC-ONE

par BroadSoft

(0 avis)

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Nexidia Analytics

Nexidia Analytics

par Nexidia

(0 avis)

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

BSI Contact Center

BSI Contact Center

par BSI Business Systems Integration AG

(0 avis)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Syteg SSP

Syteg SSP

par Syteg

(0 avis)

A call center software which can be easily activated and without any hidden fees.

A call center software which can be easily activated and without any hidden fees.

babelforce

babelforce

par babelforce

(0 avis)

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

StataPile

StataPile

par StataPile

(0 avis)

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

CallWise

CallWise

par CallWise

(0 avis)

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

Coztel

Coztel

par Coztel

(0 avis)

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

Kloudtalk

Kloudtalk

par Kloudtalk

(0 avis)

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Contact Center Solution

Contact Center Solution

par ITECHDOMAIN.COM

(0 avis)

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

Cloud Contact Pro

Cloud Contact Pro

par West Unified Communications

(0 avis)

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Fidelity Telemarketing

Fidelity Telemarketing

par Jusan

(0 avis)

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

vInteract

vInteract

par Voxai Solutions

(0 avis)

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

PrimeVoiX

PrimeVoiX

par PrimeVoiX

(0 avis)

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Cloud IP PBX

Cloud IP PBX

par First Communications

(0 avis)

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

Facelet

Facelet

par Georgesoft

(0 avis)

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

Contact Center Solution

Contact Center Solution

par VoIPTechSolutions

(0 avis)

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact Cubed Speech Analytics

Contact Cubed Speech Analytics

par Contact Cubed

(0 avis)

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

ZIWO

ZIWO

par ASWAT Telecom & Media

(0 avis)

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

OMQ plug-in

OMQ plug-in

par OMQ

(0 avis)

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Qfiniti

Qfiniti

par OpenText CEM

(0 avis)

Call center and workforce optimization software

Call center and workforce optimization software

i800

i800

par i800

(0 avis)

Intègre la téléphonie, le chat et le partage de fichiers et permet aux clients de vous contacter via l'un de ces canaux pour les demandes concernant des produits.

Intègre la téléphonie, le chat et le partage de fichiers et permet aux clients de vous contacter via l'un de ces canaux pour les demandes concernant des produits.

Arbeit Click

Arbeit Click

par Arbeit Software

(0 avis)

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Help Desk Software

Help Desk Software

par Desk Manager

(0 avis)

Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.

Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.

Fondesk

Fondesk

par Unieke Software Solutions

(0 avis)

FREE up to 3 agents. Cloud Call center software with enterprise level call features. Pricing plans that scale with your business.

FREE up to 3 agents. Cloud Call center software with enterprise level call features. Pricing plans that scale with your business.

MyCallCloud

MyCallCloud

par MyCallCloud

(0 avis)

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

AgentOne ContactCenter Suite

AgentOne ContactCenter Suite

par Sikom Software

(0 avis)

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

SIMPSY Voice

SIMPSY Voice

par SIMPSY

(0 avis)

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

mycallback

mycallback

par High Five lab

(0 avis)

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Software solution that enables internet businesses to communicate with customers, personally, at scale.

CYF Quality

CYF Quality

par CYF Technology

(0 avis)

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Contacted

Contacted

par Contacted

(0 avis)

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

i2x

i2x

par i2x GmbH

(0 avis)

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI

Cention Contact Center

Cention Contact Center

par Cention Group

(0 avis)

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

Connex One

Connex One

par Connex One

(0 avis)

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

Omni-channel engagement platform, it has enhanced functionality and data analytics to give you a deeper understanding of your customers

CallFinder

CallFinder

par CallFinder

(0 avis)

CallFinder is a cloud-based speech analytics tool that with improve agent performance and customer experience.

CallFinder is a cloud-based speech analytics tool that with improve agent performance and customer experience.

Ultracomms

Ultracomms

par Ultracomms

(0 avis)

Cloud based PCI DSS level 1 certified customer contact management platform.

Cloud based PCI DSS level 1 certified customer contact management platform.