Logiciels de predictive dialer

Un logiciel de composition prédictive automatise la correspondance et la composition de groupes de numéros de téléphone à des fins professionnelles ou organisationnelles. Les numéroteurs prédictifs sont souvent utilisés dans de nombreux types de call centers sortants, ainsi que dans certaines applications professionnelles spécifiques, telles que la gestion des leads pour les ventes ou le recouvrement de créances client. Ils reposent sur des algorithmes sophistiqués qui permettent au logiciel de prédire la viabilité d'un contact avec un interlocuteur pertinent ainsi que sa redirection vers un agent disponible. Voir aussi : logiciel pour call centers, logiciel pour service client et logiciel de recouvrement.

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Adversus est une solution de numérotation web et de CRM utile pour les entreprises de télémarketing, de collecte de fonds et de planification de rendez-vous. Des campagnes intelligentes optimisent votre call center en automatisant les flux de contacts et d'appels, tout en s'assurant de ne vous faire parvenir que les conversations à haut potentiel. Le module Journey vous permet d'automatiser et d'intégrer tout ce qui vous vient à l'esprit. Restez à jour des événements et réagissez de manière adaptée. En savoir plus sur Adversus Dialer Destiné aux centres d'appels sortants. Le but est d'aider les call center à atteindre et dépasser leurs ICP, à prendre de meilleures décisions en fonction des informations collectées et à gérer les contacts de manière plus éclairée. En savoir plus sur Adversus Dialer
PureCloud est la nouvelle solution de centre de contact en cloud tout-en-un qui vous aide à gérer et à comprendre les interactions multicanaux dans un parcours client fluide. Donnez à vos employés un seul outil prenant en charge l'ensemble de la communication (voix, chat, e-mail, réseaux sociaux, etc.). PureCloud est facile à utiliser grâce à son interface intuitive. En étant le premier à innover, vous vous assurez de dépasser les attentes de vos clients, aujourd'hui comme demain. PureCloud est simplement puissant, et puissamment simple. En savoir plus sur Genesys PureCloud PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client. En savoir plus sur Genesys PureCloud

par Star2Billing S.L.

(4 avis)
DialerAI se prête à l'automatisation des appels de vente, au recouvrement des paiements en retard ou à la prise de rendez-vous. Ce logiciel de numérotation automatique peut augmenter de trois fois la productivité et l'efficacité, en supprimant les lignes occupées, sans réponse et déconnectées, et en transférant à vos agents uniquement les appels ayant eu une réponse. DialerAI est idéal pour les opérateurs télécoms et les call centers, car il est multilocataire avec facturation et marque blanche. Il est disponible dans le monde entier et économiquement compatible avec votre propre fournisseur d'accès vocal. En savoir plus sur DialerAI Numérotation prédictive hébergée, automate d'appel, SMS et système de diffusion vocale. Multilocataire avec facturation et marque blanche. En savoir plus sur DialerAI

par cloud IT Services

(6 avis)
Logiciel pour call centers sortant facile à utiliser et numérotation prédictive basés sur le cloud. Très fiables et sécurisés. Cette solution augmente la productivité grâce à des formulaires personnalisables, des campagnes en plusieurs étapes avec des flux de travail automatisés, des analyses entrantes et combinées personnalisables en temps réel, ainsi que le suivi et l'enregistrement des appels. Intégration à votre logiciel existant via l'API REST. Prise en charge de l'externalisation des tâches vers des call centers sous-traités. Idéale pour les bureaux dispersés. Paiement par utilisation. Aucuns frais d'installation ni de frais d'agent. En savoir plus sur Dialfire Logiciel pour call centers sortants facile à utiliser et complet basé sur le cloud avec de nombreuses fonctionnalités avancées, mais sans frais de configuration ni de frais d'agent mensuels En savoir plus sur Dialfire
Bitrix24 est la solution centralisée gratuite n° 1 pour les systèmes téléphoniques pour entreprise, la numérotation automatique et le CRM. Appels entrants et sortants, SVI, télémarketing, appel automatique, messagerie vocale, enregistrement des appels, routage des appels, location de numéros de téléphone nationaux et internationaux. Elle est utilisée par plus de 4 millions d'entreprises dans le monde ! En savoir plus sur Bitrix24 Solution gratuite n° 1 pour le télémarketing, le CRM et la numérotation automatique. Quatre millions de clients l'utilisent dans le monde. Éditions cloud, mobile et open source. En savoir plus sur Bitrix24
Une solution automate d'appel SMS et Voice Broadcasting pour SVI sortant flexible et Press-1 pour transférer la génération de leads. Newfies-Dialer est utilisé pour le marketing, les études de marché, les sondages d'opinion et le vote. Cela inclut la facturation des appels pour les compagnies de téléphone qui souhaitent vendre la diffusion vocale en tant que service à leurs clients. En savoir plus sur Newfies-Dialer Une solution automate d'appel SMS et Voice Broadcasting pour SVI sortant flexible et Press-1 pour transférer la génération de leads. En savoir plus sur Newfies-Dialer
Improve your talk time by 300% with Five9's Predictive Dialer. Automated dialing algorithms ensure the next caller is available when the next agent is ready. Your agents will spend less time dialing or listening to busy signals, and more time talking to customers, with easily adjustable dialing modes to fit your business needs. Five9 helps manage your lists and campaigns, monitor calls, report in real-time, coach agents and comply with TCPA. See why 2000+ customers trust Five9. Cloud Contact Center with Practical AI - Outbound, Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.

par Vicidial Group

(223 avis)
Logiciel de call center Open Source avec fonctionnalités de numérotation prédictive. Traite les appels téléphoniques entrants, sortants et combinés, ainsi que les e-mails entrants et les chats sur le site web du client. Logiciel de centre d'appel Open Source avec numérotation prédictive sortante. Gère également les appels manuels et entrants ainsi que les e-mails et les chats web.
NICE inContact is the worlds #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences across multiple channels. Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
Have More LIVE Conversations in 15-Minutes Guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales.
Don't settle for anything less than sophistication. At this point in the game, amplified call volume from a predictive dialer should be a given. Your time deserves respect as well. CallTools.com's predictive dialing solution was made by business owners, for business owners. Our top-tier, in-house customer support actually answers your calls and walks you through troubleshooting. Shouldn't your company's time matter, too? Cloud-Based, Feature-Packed Predictive Dialing Solution for SMB to Enterprise with In-House Customer Support and Development Teams.
Augmentez le temps de parole des agents jusqu'à 300 % grâce à une solution cloud polyvalente d'appel à froid. Le logiciel est conçu pour tripler les volumes d'appels sortants et satisfaire aux exigences de la FCC en même temps. Il dispose de tout ce dont vous avez besoin : flexibilité de campagne, trois modes de numérotation (preview, power, predictive), gestion efficace des équipes et reporting complet. Démarrez en quelques clics et intégrez facilement vos outils métiers préférés. Profitez des fonctionnalités du logiciel Voiptime Cloud auquel plus de 1 000 utilisateurs font confiance ! Augmentez le temps de parole des agents jusqu'à 300 % grâce à une solution cloud polyvalente d'appel à froid. Plus de 1 000 utilisateurs lui font confiance !

par Aspect Software

(62 avis)
Ideal for 150+ agent call centers, Aspect Unified IP predictive dialing helps drive automated, high-touch multichannel campaigns through voice, email or SMS that get critical information to the right people, at the right time, through the right medium. Make smart decisions on whom to contact, as well as when and how by taking advantage of real-time business intelligence, list, and campaign management optimization across single or multiple predictive dialers. Aspect Unified IP enables automated outbound, high-touch campaigns via voice, email or SMS. Ideal for 150+ contact center agents.

par Primo Dialler

(58 avis)
Centre d'appels cloud tout-en-un vous offrant toutes les fonctionnalités et avantages d'un système avancé de numérotation VOIP par une équipe britannique. Augmentez les ventes. Créez un centre d'appels multicanal complet, simple, rapide et flexible. Votre service client devient plus rapide, transparent et complet, adapté à vos besoins. Parlez à plus de personnes en moins de temps. Augmentez vos bénéfices instantanément. Une équipe britannique primée : Plateforme cloud de numérotation VOIP Premium et centre d'appels tout-en-un.

par Connect First

(50 avis)
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

par Electronic Voice Services

(46 avis)
Appels réellement illimités. Passez tous les appels dont vous avez besoin sans vous soucier de la facture. L'outil de surveillance et de coaching vous permet de vous assurer que vos agents font de leur mieux. Profitez de la flexibilité en personnalisant votre identifiant d'appelant pour des campagnes plus ciblées. Transférez rapidement vos appels téléphoniques ou organisez une conférence téléphonique pour optimiser votre efficacité. Système de numérotation avancé et accessible avec toutes les fonctionnalités dont vous avez besoin. Seulement 89 dollars par mois et par poste pour des appels illimités.
Une solution de numérotation prédictive avec un éventail de fonctionnalités, forfait de 250 dollars. Pas de frais supplémentaires par siège ! Faites en sorte que votre campagne de numérotation soit aussi précise que votre campagne AdWords. Atomic, une solution de numérotation, de SMS et de messagerie électronique prédictive avec un éventail de fonctionnalités et du reporting. Pas de frais par siège !

par InsideSales.com

(32 avis)
Predictive Playbooks is an AI-powered cadence-based sales application for strategic sales teams. Playbooks guides reps with pre-set or custom cadence strategies, called Plays, through their engagement with customers and enables greater efficiency and effectiveness by delivering AI insights on who to sell to and how and when to engage. We help sales people close MORE and BIGGER deals by incorporating Artificial Intelligence into the way they work
eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Predictive Dialer With Integrated Web-Phone and Call-Center Solutions.

par Ozonetel Systems

(26 avis)
Solution du centre d'appels multicanaux sur le cloud desservant plus de 1000 clients dans 20 secteurs industriels. Solution du centre d'appels multicanaux sur le cloud desservant plus de 1000 clients dans 20 secteurs industriels.
VCC Live est un logiciel de centre d'appels basé sur le Cloud, fournissant des services de télécommunications à tous les types d'entreprises qui veulent offrir un support rapide à leurs clients. Ses fonctionnalités avancées (SVI, statistiques en temps réel, haute sécurité, numérotation prédictive entre autres) permettent à une équipe de centre d'appels d'effectuer une grande diversité d'actions à partir d'un seul logiciel. Grâce à la solution VCC Live omnicanale, vous pouvez utiliser et basculer entre plusieurs canaux de communication tels que la voix, l'e-mail, le chat et les SMS. Logiciel cloud pour centre d'appels avec fonctions de gestion et d'opérateur incorporées ainsi que des rapports de sécurité et d'analyse des données.

par Integra CCS

(25 avis)
uContact is an All-in-One contact center solution. Our unique one-on-one customer service makes us perfect for small to medium call centers. Rather than relying on multiple applications we will offer you: - Dialers (Inbound & Outbound) - SMS, Email & Webchat in a Unified Inbox - A Call Center Designed CRM - Completely Customizable Reporting - Gamification - Recording - Voice Broadcasting - Quality Control - Live Coaching (Spy, Whisper, Collaborate) - Many More Features & an Open API Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!!
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.

par Sales Sling

(24 avis)
The only predictive dialer like it in the industry! Boost your talk time by as much as 1000%, with lower drop rates and 100% TCPA compliant practices! Sales Sling's predictive dialer automatically scales the number of lines dialing out to your agents' optimal capacity. With easy to to use agent workflow, intuitive call monitoring and included CRM, it has never been easier to start boosting your sales. Try us for FREE today! Eliminate down-time and increase productivity by launching 10+ outbound calls at once with our 100% TCPA compliant predictive dialer.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes. World's 1st Google Powered Cloud Call Center
$125 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES. NO MINIMUM USER REQUIREMENT. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. $125 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT.
Il vous aide à interagir avec plus de prospects et de clients en moins de temps. Cet outil de communication de vente ainsi que la fonction de composition implémentent vos playbooks sur tous les points de contact. Compatible avec Salesforce.com. Logiciel de communication de vente et fonction de composition de vente interne simples et rapides à mettre en œuvre, compatibles avec Salesforce.com.
What makes SpitFire different than other predictive dialers? SpitFire Enterprise is the only contact center software offering: Cloud, Premise or Hybrid call center solutions. 5 dialing modes: Predictive, Fixed Rate, Quick Connect, Preview & Manual Dialing options! Integrate your CRM or PBX or use the SpitFire API to fully customize your call center. OPC Marketing is all under one roof in Addison, Texas where we develop, we deliver and we support! SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Agents can login for anywhere in the world on any device.

par Greenlight Innovation

(16 avis)
Greenlight CRM is a UK-based call centre solution that solves all your technology needs in one hosted system. Get enterprise inbound and outbound telecoms functionality, including our own unique Ofcom compliant predictive dialler, diary management software for streamlined appointment booking, a complete CRM system that adapts to whatever your business requires, and much, much more. All you need to do is provide your agents with an Internet connected PC, and Greenlight does the rest. Cloud-based call center technology that assist firms with contact management, appointment scheduling and call recording.
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software. Our predictive dialer with superior recycle logic combined with lead management automation empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. Plus, you'll benefit from a dedicated Convoso team member to help you master our system and fast track your results. 10 agent minimum. Dramatically increase contact and lead conversion rates with Convosos omnichannel contact center software.

par Elision Technolab

(14 avis)
Call center software with additional features such as a voice logger, voip, outbound dialer, IPPBX and asterisk base solution. Call center software with additional features such as a voice logger, voip, outbound dialer, IPPBX and asterisk base solution.
Are you tired of being disappointed with poor connections, downtime, lag, and finger pointing when you escalate an issue? Ideal for telemarketing to the USA with 5 or more agents, we outshine the competition by continually adding new features; making the system simpler to use which saves time and money. Our support is outstanding and free. Contact us today and let's talk about the benefits so you can make the right decision and buy with confidence. Pred.Dialer + ACD Inbound, IVR, QA, 25 Lines/agent, Built in soft-phone, TCPA Compliant, 99.999% uptime, API, WebHooks, No Set-up fees

par Double A Solutions

(11 avis)
Call Logic helps sales teams close more deals by streamlining their phone calling campaigns. With Call Logic, small businesses can multiply the number of outbound calls by over 3 times. This will ensure that their sales staff is working efficiently through their follow-up routine with clients and past cilents. Request a free demo or trial today and see how Call Logic can help you streamline your sales process while increasing productivity and employee performance! Call your leads and close more deals. Monitor the process of your leads through the sales process. Free 30-day trial account!
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics.

par T-Max Dialer & Communications

(9 avis)
FREE TRIAL for 7 days. Compatible with any software, CRM or phone system. Easy inbound/outbound CRM Dialing system that lets agents dial 5 lines per agent simultaneously and take inbound calls. 3 way & transfer calls. Real time monitoring/coaching. Customizable Features: Caller ID, Agent Scripts, Dispositions, Data Fields, Call Recordings, Dialer reports, Prerecorded Voicemail Message, Send Emails, Record Calls & More. World class support NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES FREE TRIALS - Easy CRM Dialing System with inbound/outbound blend. World class support. NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES

par Phoenix Solutions

(8 avis)
Peu importe la taille de votre entreprise, appeler les contacts de votre liste à l'aide de MegaDialer ne prendra que quelques minutes. Le numéroteur Megacall est la meilleure solution pour tout centre de contact afin d'augmenter la productivité et offrir une excellente expérience client.
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
For over a decade, i360 has invested in building a fully integrated suite of grassroots technology (such as Walk, Call, and Text capabilities) that integrates seamlessly with our action management system + unparalleled database, set the standard for predictive models, brought digital/TV targeting to new levels, and introduced real-time analytics all while driving down costs and raising the bar for quality products and services in the industry. i360 offers an integrated suite of grassroots tech, voter/consumer data, & volunteer management tools. Trusted with 2,600+ victories.
Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions. Optimize internal and external communication, as well as customer engagements, with features including: intelligent IVR and multi-channel ACD, predictive dialer, call-recording, dynamic scripting, text-to-speech and extensive reporting and analytics. 3CLogic includes Computer Telephony Integration (CTI) and deep integration with ServiceNow, Salesforce and Microsoft Dynamics. Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions.
Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial to immediately leverage the most robust, predictive and preview dialing software provided to the accounts receivable and collections market. Powerful visual reporting and scheduling campaigns can be queued with visually designed campaigns ensuring optimal compliance and collection performance. Hosted predictive and preview dialing solution focused on the Accounts Receivable Management and Collections market.
DialersPro Predictive Dialer platform with integrated Lead and Project Management software is designed to improve your bottom line. Triple the time your agents are talking to prospective clients. Convert more leads into sales. Easily manage every aspect of your sold projects until completion. Enjoy elaborate reports and a variety of other features. Stop paying a separate monthly payment for your Dialer and for your CRM. We take pride in our seamless system integration and client support team. Predictive Dialer system, a turn-key, in-house paperless solution, with integrated custom built CRM and production management modules.
LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise (plus de 25 agents), gérant plus de 12 milliards d'interactions par an dans un environnement multicanal. Fort d'une expérience de plus de 15 ans dans le domaine du cloud, ce système aide les responsables de centre d'appels à élaborer des stratégies d'engagement efficaces sur le canal choisi par le consommateur. Les fonctionnalités de pointe en matière d'atténuation des risques et de sécurité permettent aux clients de s'adapter rapidement à un environnement commercial en pleine mutation. LiveVox est l'un des principaux fournisseurs de solutions cloud pour les centres d'appels d'entreprise s'appuyant sur un environnement multicanal.
Ringio is a CRM integrated telephony platform for Salesforce & Zoho CRM. Ringio's telephony tools help sales and customer support teams increase productivity and deliver better interactions. Ringio adds telephony features to Salesforce & Zoho for increased productivity.
Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality. Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.
Ideal for call centers, the predictive dialing platform helps manage customer database, leads, and more while tracking agents at work. Ideal for call centers, the predictive dialing platform helps manage customer database, leads, and more while tracking agents at work.

par Voicent Communications

(5 avis)
Dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and never involving you or your agent on a call until a live person answers. It requires no expensive telecom hardware or telephone lines. The only hardware requirement is your computer, plus a USB headset that allows you or your agent to talk to a live person through a computer. Dramatically increases productivity and improves campaign bottom-line by automatically dialing.

par PhoneCall

(5 avis)
Avec la numérotation prédictive, les périodes d'inactivité sont réduites et l'agent est connecté automatiquement au client suivant, quelques secondes après la fin de l'appel précédent. Les répondeurs automatiques et les lignes inactives sont écartés. Les agents peuvent afficher un historique complet des interactions précédentes et des notes avant l'appel. Le temps de préparation est configurable et les numéros à appeler peuvent être choisis. PhoneCall est une solution cloud évolutive pour centres d'appel qui offre la gestion des contacts et la numérotation prédictive pour le télémarketing.

par AuguTech

(5 avis)
We offer the most effective cloud based Predictive Dialer Software available. Includes predictive dialing, progressive dialing and preview dialing processes. Award Winning Technology from Augutech can greatly improve both your marketing effectiveness and the overall growth of your business. The automated dialing process allows you to reach more customers faster either through direct contact or voicemail. FREE trials available. Augutech is an industry leading Outbound Call Center Platform. Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

par ICT Innovations

(4 avis)
Cet automate d'appel avancé, ce logiciel de diffusion vocale et ce logiciel pour call centers proposent des fonctions de numérotation prédictive, de numérotation automatisée, d'envoi de fax en masse, de SMS, de campagne Press-1, de campagne d'enquête, de rappel de rendez-vous, de marketing entrant, d'enquêtes et de sondages entrants, de reporting et de surveillance avancés, de facturation, de routage, de notation, de campagnes AMD, DNC et personnalisées utilisant IVR Designer et de nombreuses autres fonctionnalités. Cet automate d'appel unifié et ce logiciel pour call centers automatisé prennent en charge les technologies vocale, fax, SMS et e-mail entrantes/sortantes.

par contactSPACE

(4 avis)
Réduisez la complexité et améliorez les conversations avec les gens qui comptent. Maximisez vos résultats tout en minimisant les efforts. contactSPACE livre là où les autres s'arrêtent - cette solution logicielle omnicanale complète, mais simple, permet d'économiser temps et argent que vous pourrez investir ailleurs. Un commercial vous attend pour vous faire découvrir ces fonctionnalités. contactSPACE fournit la technologie Cloud Contact Center qui améliore les conversations des clients et augmente la productivité et la visibilité.
Promero is a leading provider and reseller of five top brand call center softwares for businesses of all sizes. Promero is pleased to offer Oracle Contact Center Anywhere. It is the perfect call center software for small to medium size businesses that need a highly scalable, multi-channel contact center solution. Businesses can readily ramp up or ramp down the number of agent licenses to handle increase call volume during seasonal periods. #1 Cloud Call Center Software $49/user. Absolutely the best in class top brand cloud call center software for the lowest price.

par Hodusoft

(4 avis)
HoduCC is a FreeSWITCH based call center software which promises to offer contact center software solutions that are best suited to all the call centers. As a VoIP call center software provider, HoduSoft ensures that its FreeSWITCH based call center product offers intelligent, quick and secure contact center solutions. HoduCC has been therefore designed to ensure that user loyalty is built and customer expectations are exceeded. Call Center Software with call monitoring, reporting, agent mapping, and more.

par CallBlitzer

(4 avis)
Double your contact and lead list conversion rates using our automated workflow feature that allows you to nurture leads through a scheduled sequence of outbound calls, voice broadcasts, ringless voicemail drops, text messages, and emails. Get 5000 minutes to try us for free! Powerful voice broadcast and predictive dialer with easy same-day deployment, rates as low as 1ç/min, & 5000 minutes free upon signup!

par CallSquad

(4 avis)
Logiciel de campagne d'appels sortants pour les équipes sur site et à distance. Solution qui vise à optimiser l'efficacité et le plaisir des appels sortants, ce qui stimule la croissance de l'entreprise et améliore la rétention des employés. Les clients utilisent CallSquad pour le développement des ventes, la qualification des prospects, le consentement préalable au marketing, le recrutement et les invitations à des événements. Logiciel de campagne d'appels sortants pour les équipes - Rapide à mettre en œuvre et à dimensionner
ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Connect with your customers through Voice, Web Chat, Email and SMS. -Advanced integration capabilities -Scalable browser and a headset -Feature Rich - with customisation tools that are easy to use -Easy to implement -24/7 Support -trusted globally A true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

par NexInteractive

(3 avis)
iNexus the Ultimate call center dialer, Triple your Sales! Triple your Contacts! No more inbound drop calls. No more downtime 100% failover. The highest dial ratios 100:1, Free trial. Outbound: predictive, vertical, preview, SMS, MSG broadcasting up to 8 million dials per-campaign daily, Cell Phone filter, Cell Drops. Inbound: IVR, Multi call handling, IQ skill-based routing, Agent screen Dynamic Variable Scripting and more! PureCloud Dialer start Now! $49.99 monthly. Predictive, MSG Broadcasting, SMS, Inbound, Call Recording, Analytics reports, 100%Uptime.
Numérotation prédictive : logiciel professionnel pour passer des appels sortants. Le système compose automatiquement les numéros d'une liste et aide les agents à filtrer les signaux occupés, les messageries vocales, l'absence de réponse et les numéros déconnectés. La numérotation prédictive n'est que l'un des nombreux outils performants de télémarketing disponibles sur la plateforme Focus Contact Center. Numérotation prédictive : logiciel professionnel pour passer des appels sortants. Le système ne compose automatiquement que les numéros disponibles sur la liste.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Dialpad Sell is an effective sales dialer that speeds up ramp time and makes reps more productive using Voice Intelligence technology.

par Genesis Communications

(2 avis)
Please call for a "live demonstration" to view from your computer. Genesis is a Web Hosted (SaaS) Predictive Dialing Call Center Solution Platform, you can select what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface. Hosted call center solutions. predictive, power, preview, inbound and blended modes.

par Predictive Dialer

(2 avis)
From as low as $10/mo per user you can use Hello Hunter cloud-based dialer services under your own company brand, name and logo! Host all your clients on our full-featured outbound dialing system already available in multiple languages and get FREE website content and marketing support today! Private label options start with only a $500 down payment. Contact us for full pricing and setup information and increase your sales and productivity up to 300% overnight. Flash-based SaaS dialer for sales professionals with integrated CRM.

par C-ZENTRIX

(2 avis)
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, intelligent call routing and callback scheduling and automation. We offer a secure resilient service backed by our knowledgeable customer support team. Our dialers are configured to meet compliance requirements. Maximise talk time & sales, with a hosted dialer for inbound & outbound campaigns. Select from 3 dialing modes to control pace.
BRISAs ClientCallPlus is an automated phone-based solution that allows small businesses to generate more revenue and to free up time for important objectives. Instead of paying your employees to make hundreds of manual, routine phone calls every week for appointment reminders, payment requests and more, ClientCallPlus can accomplish the same tasks more efficiently and at a much lower cost. Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.
Auto dialers, predictive dialers and automated attendant used in your call center for lead generation. Auto dialers, predictive dialers and automated attendant used in your call center for lead generation.
Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys, is a comprehensive integrated mix of functions, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialer, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place. The comprehensive package that provides the management of an efficient, successful and effective call centre operation.
Que vous fixiez des rendez-vous, effectuiez des appels de vente ou que vous encaissiez des paiements en souffrance, le logiciel de numérotation de Vocalcom vous offre des gains de productivité allant jusqu'à 300 %. Ce numéroteur est le seul système de numérotation sans pause de ce secteur d'activité, ce qui réduit considérablement le nombre de clients qui raccrochent. La solution de numérotation prédictive Vocalcom comprend des scripts, la synchronisation automatique CRM, l'enregistrement vocal, et bien plus. Plus qu'un numéroteur. Plus qu'une application. Une plateforme intégrée pour contacter, connecter et conclure plus d'offres. Vocalcom est l'un des principaux fournisseurs de services hébergés de numéroteur prédictif sur le cloud. Aucun contrat ou coût d'infrastructure. Payez au fur et à mesure et à échelonnement facile.

par DATEL Software Solutions

(1 avis)
Supervisors can see every agent's phone activity without leaving their desks. This not only increases overall visibility, but also saves supervisors time and energy! The widgets display crisp, color-coded graphs that keep you up-to-date on key metrics so changes can be made quickly. Queue alarms can alert users by email, screen pop and audible alarm - choose one alert option or all three! See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

par LeadDesk

(1 avis)
Increase outbound sales with LeadDesk's Predictive Dialer. Other calling modes include; Preview, Progressive, Power, Click-to-call. Increase outbound sales with LeadDesk's Predictive Dialer. Other calling modes include; Preview, Progressive, Power, Click-to-call.
InterCloud9's web based Call distribution platform will put your call center in over drive. With our industry leading dialing ratio, blended inbound and outbound call routing and integrated CRM our web based predictive dialer and call center solution will do just that. We boast the highest connection rates in the industry try our Free Trial today and see what you've been missing. Call distribution platform for outbound and inbound calls with in-built CRM and agent monitoring for remote multi-agent call centers.
Services de téléphonie professionnelle VoIP hébergés et plus encore. Les solutions hébergées sur cloud professionnel de KAVKOM aident les entreprises à mieux servir leurs clients et à augmenter leurs ventes avec des solutions mobiles et flexibles qui permettent de traiter les affaires plus rapidement, partout et à tout moment. Des services de téléphonie professionnelle VoIP hébergés aux logiciels de call center basés sur le cloud en passant par les communications unifiées, l'éditeur propose des services sur mesure, fiables, avancés et faciles à utiliser. Cloud PBX, DID, composeurs prédictifs et campagnes SMS - les outils de l'éditeur sont conçus pour réduire les coûts de votre entreprise et augmenter votre productivité.

par Leadsrain

(1 avis)
Cloud based predictive dialer service that can automate every aspect of contact center operations. LeadsRains Cloud based Predictive Dialer is one of the most inevitable holistic infrastructure assets that are essential for managing contact center business & its representatives more proficiently with least expenditure. Cloud based predictive dialer service that can automate every aspect of contact center operations.
For more than 25 years USAN has been perfecting the customer experience for major US and multi-national brands. USAN applies deep omnichannel expertise to simplify complex contact center problems and implement the best practice driven solutions. Enables call center managers to focus on call center metrics and call center performance.
Outbound dialing software with real time data management and call quality tools. Outbound dialing software with real time data management and call quality tools.
Maximize agent productivity and minimize worries of idle time, answering machines, and time zone navigation with Engage Voice¿s predictive auto dialer algorithm. Engage Voice Predictive Dialer: Turn Seconds Into Revenue

par Database Systems

(0 avis)
Logiciel de call center qui inclut le logiciel CTI, les predictive dialers, les systèmes SVI et ACD. Logiciel de call center qui inclut le logiciel CTI, les predictive dialers, les systèmes SVI et ACD.

par Sytel

(0 avis)
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

par Pamar Systems

(0 avis)
Cloud or server based collection product for any First or Third party debt collections. Providing database encryption, and Compliance Tools. Comprehensive collection package, that includes outsourced letters, dialers, skip tracing, and payment processing

par Rostrvm Solutions

(0 avis)
CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony. CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

par Homisco

(0 avis)
Comprehensive call center software providing telephony and web-based communication for sales and service environments. Comprehensive call center software providing telephony and web-based communication for sales and service environments.

par IAT

(0 avis)
Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

par DialConnection

(0 avis)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.

par USAutodialer

(0 avis)
Make thousands of calls every day and prescreen potential clients for you automatically. Make thousands of calls every day and prescreen potential clients for you automatically.

par VoiceShot

(0 avis)
A high-quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Call Forwarding. Easy Menu Making, Unlimited Voicemail, Speech Recognition, Call Forwarding, Call Screening, Call Queues, Email Notifications, Virtual Local Numbers, Toll Free Numbers, Music on Hold & More. Free Number Porting - Bring Your Existing Number to VoiceShot. Big Features. Small Price. Starting at $12/month. Now in our 19th year serving customers. Virtual PBX office phone system. Route Calls. Unlimited Extensions & Voicemail. Virtual Phone Numbers. Starting at $12/mo.

par Solutions Central

(0 avis)
Hosted predictive dialler with no upfront fees, no license fees and no support fees Hosted predictive dialler with no upfront fees, no license fees and no support fees

par Broadnet

(0 avis)
BoomeRang is an influential communication tool that allows you to quickly and efficiently call your target audience anywhere in the world. BoomeRang seamlessly accommodates call lists of unlimited size with a single, pre-recorded message, customized to meet your goals and connect with your audience. Influential communications tool that allows you to quickly and efficiently call your target audience - anywhere in the world.

par Dynamic Interactive

(0 avis)
Dynamic Interactive's Predictive Dialing platform is currently in the beta testing phase and we are offering a generous free trial beta tester period. Our web based dialer offers call in and soft phone options for your agents. Rebust reporting and other features make this a great option. Custom features: since we are in beta we are more receptive to custom feature requests then many other companies. Contact us today for more information. Our web based dialer offers call in and soft phone options for your agents. Rebust reporting and other features.

par VoIPInvite

(0 avis)
VoIPInvite provides call center software for dialer termination providing efficient call call center services over high bandwidth. VoIPInvite provides call center software for dialer termination providing efficient call call center services over high bandwidth.

par AANNYA Softwares

(0 avis)
A system that offers multiple dialing methods, notifications, and single point management of inbound and outbound calls. A system that offers multiple dialing methods, notifications, and single point management of inbound and outbound calls.

par Teckinfo Solutions

(0 avis)
The Dialer works as Predictive Dialer Software, Automatic Dialer, Progressive Dialer, Preview Dialer mode based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time. The InterDialog Dialer is an independent, intelligent system that controls the outbound calls, made by a contact centre, using various

par Ameyo Engage

(0 avis)
Ameyo Engage est un logiciel pour call centers basé dans le cloud qui permet aux entreprises de prendre le contrôle de leurs opérations en déployant plus rapidement des modifications des initiatives d'interaction client et en motivant leurs employés, ce qui se traduit par une meilleure expérience client, une amélioration des ventes et des paiements et, finalement, d'acquérir des clients fidèles et de créer des employés heureux. Développez votre activité en fidélisant vos clients avec un logiciel de centre d'appels des clients de niveau international.

par MaxContact

(0 avis)
MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field. MaxContact has been built from the ground up with the latest technologies to be truly hosted.

par Marketing Systems Group

(0 avis)
Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI. Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

par CallCenterHosting

(0 avis)
CallCenterHosting's (CCH) hosted predictive dialer ensures that you are not going to miss a single lead that could be promising to your business. It maximizes the agents' productivity because it doesn't connect the agents with busy signals, voicemails, or invalid numbers. For a customer base that is spread across different countries, it's algorithm takes care of the demography and time zone of every individual customer so that you only connect to the right people, at the right time. CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

par Celerity Telecom

(0 avis)
Cloud-based predictive dialer solution offering voice broadcasting. Cloud-based predictive dialer solution offering voice broadcasting.

par Nuxiba Technologies

(0 avis)
Nuxiba Technologies has helped increase companies productivity to over 50%, how we have uncomplicated contact center life and have reduced your downtime and costs. Nuxiba has the most complete contact center suite with the best price per agent on the market. With the best technical support, we know why our clients stay with us on average of over 12 years and why we have 45% of the market share. Nuxiba is TPCA compliant and offers end to end services for your Contact Center. Discover why Nuxiba is the only one in the industry to have a three month, money-back guarantee.

par ConnectLeader

(0 avis)
A predictive intelligence engine that analyzes, prioritizes, and scores prospecting lists ensuring your best leads are contacted first. Adaptilytics self-learns by analyzing more than 5 billion data points and further improves outbound prospecting results by enabling users to customize the prediction algorithm based on a prospects installed technology, intent to buy, contact data and best time to reach. Adaptilytics Predictive Data Intelligence Solutions to provide more connects with better qualified leads for outbound calling

par OSDial

(0 avis)
Handles inbound, outbound, and blended calls, including IVR and uses open source licenses to reduce cost. Handles inbound, outbound, and blended calls, including IVR and uses open source licenses to reduce cost.

par Enterprise Communications

(0 avis)
Call Center Software covers from sales to telecommunications management. A software to increase the productivity and revenue of a call center.