Logiciels de gestion de l'expérience client

Un logiciel de gestion de l'expérience client (également appelés CXM ou CEM) aide à collecter, organiser et suivre les opinions des clients, aussi bien positives que négatives. Ce logiciel comprend diverses applications, allant des programmes de collecte des avis clients aux outils de conversion des opinions écrites en informations numériques utilisables ultérieurement à des fins de marketing. Voir aussi : logiciel de sondage, logiciel de satisfaction client et logiciel de fidélisation client.

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Intouch Insight

Intouch Insight

par Intouch Insight

(4 avis)

Intouch Insight customer experience software helps organizations proactively manage their customer experience. Intouch collects customer feedback and data from any source, and artificial intelligence-powered features transform huge amounts of data into meaningful information that everyone in the organization can understand. Teams at all levels can then easily prioritize and take action, and measure the impact on business goals. En savoir plus sur Intouch Insight

Intouch Insight customer experience software improves customer satisfaction by allowing brands to listen, interpret and act on CX data. En savoir plus sur Intouch Insight

Hotjar

Hotjar

par Hotjar

(97 avis)

Hotjar est le moyen rapide et visuel pour connaître vos utilisateurs. Hotjar contient tout ce dont votre équipe a besoin pour obtenir une opinion visuelle instantanée et voir comment les internautes utilisent réellement votre site, et découvrir des idées pour faire les bons changements. En savoir plus sur Hotjar

Des outils de feedback et d'analyse conçus pour améliorer l'expérience des visiteurs de votre site web. Fournit des heat maps, des enquêtes de feedback, des sondages, etc. En savoir plus sur Hotjar

Qualtrics Customer Experience

Qualtrics Customer Experience

par Qualtrics

(102 avis)

Qualtrics Customer Experience (CX) est la plateforme la plus agile au monde pour l'amélioration de l'expérience client, permettant aux entreprises de surveiller, réagir et d'améliorer chaque moment clé du parcours client, ainsi que d'intégrer l'opinion des clients dans chaque décision. Grâce à des tableaux de bord flexibles basés sur les rôles, une gestion dynamique des cas et une intégration CRM complète, vous disposez du pouvoir d'offrir une expérience client incomparable. Demandez une démo personnalisée ou inscrivez-vous pour un compte gratuit afin de démarrer ! En savoir plus sur Qualtrics Customer Experience

Qualtrics Customer Experience permet aux entreprises de surveiller, de réagir et d'améliorer facilement chaque moment clé du parcours client. En savoir plus sur Qualtrics Customer Experience

CMNTY Platform

CMNTY Platform

par CMNTY

(29 avis)

La plateforme CMNTY est une solution intuitive tout-en-un pour créer des communautés en ligne qui favorisent l'interaction entre des personnes qui partagent une identité ou un intérêt. Grâce à son design élégant et à ses innombrables façons d'alimenter l'inspiration, cette plateforme améliore votre capacité à communiquer et à comprendre vraiment ce qui intéresse les autres, les motive et les préoccupe. Contrairement aux logiciels communautaires habituels, CMNTY propose plus qu'un simple forum et un blog. En savoir plus sur CMNTY Platform

La plateforme CMNTY est une solution intuitive tout-en-un pour créer des communautés en ligne qui favorisent l'interaction. En savoir plus sur CMNTY Platform

TeamSupport

TeamSupport

par TeamSupport

(635 avis)

TeamSupport is the only customer experience software built for business to business, including all the features you need in B2B: a robust customer database, custom SLA management, customer alerts, proprietary customer distress index, task management, in-depth reporting & metrics, and even sentiment analysis! TeamSupport is also fully customizable and scales with you as you grow. Get the focus back on your customers where it belongs and provide an exceptional customer experience. En savoir plus sur TeamSupport

Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today. En savoir plus sur TeamSupport

AskNicely NPS Software

AskNicely NPS Software

par AskNicely

(95 avis)

Deliver great customer experiences and drive growth with NPS software by AskNicely. AskNicely integrates with your CRM (including Salesforce.com) to automatically collect customer feedback with a simple one-question email survey (based on the Net Promoter Score). Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. En savoir plus sur AskNicely NPS Software

Deliver great customer experiences and drive growth with NPS software by AskNicely. En savoir plus sur AskNicely NPS Software

Genesys PureCloud

Genesys PureCloud

par Genesys

(43 avis)

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client. En savoir plus sur Genesys PureCloud

PureCloud simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client. En savoir plus sur Genesys PureCloud

Podium

Podium

par Podium

(58 avis)

Podium is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more to improve the customer experience and understand what makes your business successful. The Podium platform is geared around convenience for customers and giving business owners the tools they need to be there for customers. Improve your customer experience with reviews, sentiment analysis, messaging, webchat and more. En savoir plus sur Podium

Podium Customer Experience improvement software focused on reviews, messaging, convenience for customers and more. En savoir plus sur Podium

Thematic

Thematic

par Thematic

(0 avis)

Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments En savoir plus sur Thematic

Turn your existing feedback into actionable insights using AI-powered thematic analysis. En savoir plus sur Thematic

Nextiva CRM

Nextiva CRM

par Nextiva

(138 avis)

Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to save time and effortlessly gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers. En savoir plus sur Nextiva CRM

Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. En savoir plus sur Nextiva CRM

MaritzCX

MaritzCX

par MaritzCX

(1 avis)

MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. En savoir plus sur MaritzCX

MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. En savoir plus sur MaritzCX

Zoho CRM

Zoho CRM

par Zoho CRM

(1 722 avis)

La solution Zoho CRM offre aux entreprises de petite et de grande taille une solution complète de gestion du cycle de vie de la relation client. Sur un seul système, vous disposez d'outils de gestion (ventes, marketing, service et support client, gestion des stocks), le tout à l'échelle de l'entreprise. En savoir plus sur Zoho CRM

Zoho CRM offre aux entreprises une solution de gestion complète du cycle de vie en termes de relation client. En savoir plus sur Zoho CRM

TapMango

TapMango

par TapMango

(85 avis)

Simple yet powerful customer retention and acquisition platform. Build you your own branded rewards program. En savoir plus sur TapMango

Simple yet powerful customer retention and acquisition platform. Build you your own branded rewards program. En savoir plus sur TapMango

Nickelled

Nickelled

par Nickelled

(14 avis)

Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today (no credit card required). En savoir plus sur Nickelled

Make simple, step-by-step website walkthroughs for onboarding and converting every user. En savoir plus sur Nickelled

amoCRM

amoCRM

par QSOFT

(83 avis)

amoCRM fournit des outils pour identifier et nourrir les 20 % de vos clients qui réalisent 80 % de vos ventes. Grâce au remplissage automatique, à la segmentation, au lead scoring et au reporting, vous pouvez gérer plus efficacement vos comptes les plus précieux. Après avoir identifié les pistes sur lesquelles vous devez vous concentrer, amoCRM s'occupe de diffuser des annonces, du contenu et des promotions pertinents auprès de vos publics cibles. De cette façon, amoCRM vous aide à fournir une expérience client exceptionnelle, en priorisant votre temps et vos efforts. En savoir plus sur amoCRM

amoCRM est un CRM facile à utiliser. Il est cependant très fonctionnel et puissant. Pipeline de vente, suivi des leads, analyse et intégration de sites web. En savoir plus sur amoCRM

SightMill - NPS Software

SightMill - NPS Software

par SightMill

(2 avis)

Innovant, le logiciel Net Promoter Score (NPS) vous permet de mesurer, d'analyser et de réagir aux avis de vos clients et employés (eNSP) pour accroître leur engagement. SightMill offre la possibilité d'intégrer des sondages NSP à votre site Internet, d'envoyer des sondages NSP par e-mail ou de les recueillir lors d'événements en direct. S'intègre aux logiciels tiers (Slack, Zapier, CRM) et offre des outils capables de communiquer les avis à votre équipe. En savoir plus sur SightMill - NPS Software

Innovant, le logiciel Net Promoter Score (NPS) vous permet de mesurer, d'analyser et de réagir aux avis de vos clients pour accroître leur engagement. En savoir plus sur SightMill - NPS Software

Five9

Five9

par Five9

(288 avis)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. En savoir plus sur Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. En savoir plus sur Five9

Zoho Desk

Zoho Desk

par Zoho Desk

(1 493 avis)

Zoho Desk est une application de service client qui aide votre entreprise à établir des relations plus solides avec ses clients. Avec Zoho Desk, les agents deviennent plus productifs, les gestionnaires plus efficaces et les clients plus autonomes. Il est personnalisable, facile à utiliser et ne coûte pas une fortune. Faisant partie de la gamme des 30 logiciels métiers de Zoho, Zoho Desk vous apporte la puissance nécessaire pour mettre le service client au cœur de votre entreprise. En savoir plus sur Zoho Desk

Mettez le service client au cœur de votre entreprise : rendez vos agents plus productifs, vos gestionnaires plus efficaces et vos clients plus autonomes. En savoir plus sur Zoho Desk

Sprout Social

Sprout Social

par Sprout Social

(236 avis)

Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. En savoir plus sur Sprout Social

Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free En savoir plus sur Sprout Social

Thought Industries

Thought Industries

par Thought Industries

(21 avis)

The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. En savoir plus sur Thought Industries

The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. En savoir plus sur Thought Industries

Mize CX Platform

Mize CX Platform

par Mize

(0 avis)

Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers to optimize service experience and maximize customer lifetime value. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base. En savoir plus sur Mize CX Platform

Mize CX Platform enables manufacturers to deliver better customer service and generate more sales and profits from the install base. En savoir plus sur Mize CX Platform

SurveySparrow

SurveySparrow

par SparrowApps

(21 avis)

SurveySparrow vous permet de transformer des enquêtes en conversations. Grâce à une interface conversationnelle, SurveySparrow permet aux utilisateurs de créer et de partager des enquêtes extrêmement engageantes, des enquêtes mobiles principalement, offrant une expérience de type chat. Les enquêtes récurrentes SurveySparrow vous permettent d'envoyer des enquêtes à intervalles réguliers pour évaluer le pouls des clients ou des employés. Avec des options de partage facile, SurveySparrow vous permet de partager vos enquêtes sur le web, sur appareil mobile, médias sociaux et via e-mail, afin de recueillir facilement l'opinion de votre public cible. En savoir plus sur SurveySparrow

Transformez les enquêtes en conversations avec ces enquêtes de type chat. Engagez-vous de meilleure façon avec vos clients et employés. En savoir plus sur SurveySparrow

Aimtell

Aimtell

par Aimtell

(3 avis)

Aimtell enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. En savoir plus sur Aimtell

Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. En savoir plus sur Aimtell

Airim

Airim

par Airim

(5 avis)

Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI En savoir plus sur Airim

Save your customers' valuable time in finding information on a website or web app En savoir plus sur Airim

Pipedrive

Pipedrive

par Pipedrive

(1 690 avis)

Pipedrive est un outil CRM axé sur les ventes que les équipes de toutes tailles adorent utiliser. Avec plus de 70 000 clients payants répartis dans 155 pays, les équipes de vente sont attirées par cette conception du CRM simple, mais puissante, qui privilégie avant tout la convivialité. Lorsque vous utilisez Pipedrive, rien ne passe à travers les fissures, permettant ainsi à votre équipe de passer moins de temps à classer et plus de temps à vendre avec un CRM à la fois agile et puissant. En savoir plus sur Pipedrive

Pipedrive est un outil logiciel de CRM facile à mettre en œuvre, qui vous donne le temps de vous consacrer aux activités lucratives de votre entreprise. En savoir plus sur Pipedrive

Freshdesk

Freshdesk

par Freshworks

(1 030 avis)

Freshdesk est une solution d'assistance qui offre tout ce dont vous avez besoin pour fournir un service client exceptionnel. Gérez toutes vos conversations clients au même endroit, quelle que soit la source (e-mail, téléphone ou réseaux sociaux), afin de pouvoir fournir une assistance à la fois personnelle et rapide. Parce que Freshdesk est facile à utiliser, vous pouvez vous concentrer sur ce qui compte le plus : l'assistance aux clients. Grâce à des fonctionnalités telles qu'un système avancé de gestion des dossiers et des automatisations intelligentes, satisfaire les clients n'a jamais été aussi facile. En savoir plus sur Freshdesk

Un logiciel web de service client apprécié par plus de 100 000 entreprises dans le monde. En savoir plus sur Freshdesk

Fivestars

Fivestars

par Fivestars Loyalty

(95 avis)

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. En savoir plus sur Fivestars

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. En savoir plus sur Fivestars

WebEngage

WebEngage

par WebEngage

(21 avis)

Building a product people love is about measurement, not intuition. To know how people are using your product, you need a tool that can easily surface those insights. WebEngage enables teams to segment their customers and engage with them in a contextual and personalized manner. Give what your users want by monitoring your users' data, need and actions and designing cross-channel communication workflows using our Journey Designer. En savoir plus sur WebEngage

WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$ En savoir plus sur WebEngage

ReviewTrackers

ReviewTrackers

par ReviewTrackers

(41 avis)

ReviewTrackers is the award-winning reputation management and customer feedback software trusted by over 40,000 businesses on sites like Google, Facebook, TripAdvisor and over 100+ more. Sign up for a free trial today and in minutes- see how the robust workflow, automation to respond and generate new reviews can improve your business. Our powerful reporting and analytics, competitor insights and text analytics will help you uncover operational insights to drive more revenue for your company. En savoir plus sur ReviewTrackers

Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. En savoir plus sur ReviewTrackers

NiceJob

NiceJob

par NiceJob

(40 avis)

---> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to use an exceptional customer experience to create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. En savoir plus sur NiceJob

----> The easiest way to use exceptional customer experiences to create advocates. Like word of mouth only 1000x better. Try it free! En savoir plus sur NiceJob

InTheChat

InTheChat

par InTheChat

(1 avis)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. En savoir plus sur InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. En savoir plus sur InTheChat

Picnic

Picnic

par Pug Pharm Productions

(5 avis)

Mis au point au cours des sept dernières années, Picnic Engine, le logiciel primé de Pug Pharm, a soutenu de nombreux projets à grande échelle en créant chaque mois des millions d'interactions et d'engagements avec les utilisateurs. Derrière cette suite complète de modules de gamification et d'activité se trouve Picnic, un moteur entièrement configurable qui prend en charge les points, les badges, les leaderboards, le leveling, le gameplay, les économies virtuelles, les défis de collecte et des éléments qui améliorent l'expérience sociale tels que la connexion, le partage et les jalons sociaux. En savoir plus sur Picnic

Plateforme de gamification unique pour fidéliser vos clients et augmenter votre chiffre d'affaires et votre croissance en impliquant la communauté de manière amusante et ludique. En savoir plus sur Picnic

Revulytics Usage Intelligence

Revulytics Usage Intelligence

par Revulytics

(6 avis)

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). En savoir plus sur Revulytics Usage Intelligence

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. En savoir plus sur Revulytics Usage Intelligence

Trustpilot

Trustpilot

par Trustpilot

(349 avis)

Trustpilot est un outil de gestion des avis qui aide les entreprises à améliorer l'expérience de leurs clients grâce à la réputation qu'elles ont acquise. En automatisant le processus de collecte des avis et en apprenant des clients, les entreprises ont la possibilité de transformer l'expérience client pour augmenter les conversions et les ventes. Les fonctionnalités comprennent : un reporting d'analyse et une analytique performants, des évaluations de marchands Google, des vedettes d'extraits enrichis, des invitations à des avis et des rappels, des widgets d'évaluation sur site, et plus encore. En savoir plus sur Trustpilot

Outil de gestion des avis clients qui vous aide à vous connecter et à établir la confiance avec vos clients. En savoir plus sur Trustpilot

Falcon.io

Falcon.io

par Falcon.io

(23 avis)

Falcon.io propose une plateforme de gestion du marketing sur les médias sociaux et de l'expérience client. Celle-ci inclut des outils d'écoute des médias sociaux, d'engagement, de publication, de mesure et de gestion des données clients. Les marketeurs et les entreprises peuvent proposer une expérience de marque plus personnalisée dans son ensemble et basée sur des profils clients enrichis. La plateforme présente une interface hautement intuitive et collaborative et s'accompagne d'un support technique complet et d'un service de conseil. En savoir plus sur Falcon.io

Gérez votre marketing sur les médias sociaux et l'expérience client sur une seule plateforme facile à utiliser. En savoir plus sur Falcon.io

Ecrion Engage

Ecrion Engage

par Ecrion Software

(0 avis)

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. En savoir plus sur Ecrion Engage

Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement. En savoir plus sur Ecrion Engage

OSI Feedback

OSI Feedback

par Omnistar Interactive

(0 avis)

Our customizable one question survey will allow you to easily determine who your most loyal customers are. Through a customizable one question survey, you can ask your customers how likely they would be to refer others to your business. En savoir plus sur OSI Feedback

Get real time customer feedback from all your customers using a simple one question email survey. En savoir plus sur OSI Feedback

Smartlook

Smartlook

par Smartlook

(77 avis)

Solution qui permet d'enregistrer ce que les visiteurs voient et font sur votre site web pour savoir comment améliorer l'expérience utilisateur. Enregistrements des sessions de vos visiteurs, heatmaps et parcours client. Filtrez les visiteurs et partagez les résultats obtenus avec votre équipe. Vous pouvez voir ce sur quoi les visiteurs ont cliqué, ce qu'ils ont indiqué dans les champs d'un formulaire, les pages sur lesquelles ils ont passé le plus de temps et la manière dont ils naviguent sur le site. En savoir plus sur Smartlook

Smartlook est un outil simple qui enregistre les écrans de visiteurs réels de votre site web. En savoir plus sur Smartlook

Reputology

Reputology

par Reputology

(45 avis)

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. En savoir plus sur Reputology

Reputology is the Review Monitoring platform that helps multi-location enterprises manage reviews on Google My Business, FB & more. En savoir plus sur Reputology

SendX

SendX

par SendX

(14 avis)

Logiciel tout-en-un pour aider les spécialistes du marketing à tout faire correctement : la capture des leads, l'e-mail marketing et le drip marketing, les flux de travail, les notifications web push, l'automatisation du marketing et plus encore. SendX centralise tout sur une seule plateforme, à un prix abordable. En savoir plus sur SendX

Plateforme d'automatisation de l'e-mail marketing et d'outils de croissance pour votre entreprise basée sur le web. Convient particulièrement aux petites et moyennes entreprises. En savoir plus sur SendX

Feedb

Feedb

par Feedb

(4 avis)

Outil de retour client pour les entreprises de toutes tailles qui transforme les demandes d'avis en 1 clic en commentaires positifs en ligne, témoignages

Outil de retour client pour les entreprises de toutes tailles qui transforme les demandes d'avis en 1 clic en commentaires positifs en ligne, témoignages

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk permet aux entreprises de fournir une assistance, de dimensionner le libre-service et de se différencier avec un engagement proactif.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk

Zendesk

par Zendesk

(1 573 avis)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Wizu

Wizu

par Wizu

(1 avis)

Wizu est un chatbot alimenté par IA pour des enquêtes conversationnelles conçues pour augmenter les taux de réponse et améliorer l'expérience client.

Wizu est un chatbot alimenté par IA pour des enquêtes conversationnelles conçues pour augmenter les taux de réponse et améliorer l'expérience client.

NomNom

NomNom

par NomNom Insights

(0 avis)

Tous les commentaires des clients en un seul lieu centralisé. Regrouper, organiser et partager facilement tous les retours clients et recherches d'utilisateurs.

Tous les commentaires des clients en un seul lieu centralisé. Regrouper, organiser et partager facilement tous les retours clients et recherches d'utilisateurs.

InMoment

InMoment

par InMoment

(3 avis)

Dini

Dini

par Ekaart Digital Systems

(0 avis)

WalkMe

WalkMe

par WalkMe

(29 avis)

WalkMe est une plateforme d'adoption numérique pionnière qui fournit des conseils, un engagement, des idées et une automatisation de classe entreprise.

WalkMe est une plateforme d'adoption numérique pionnière qui fournit des conseils, un engagement, des idées et une automatisation de classe entreprise.

TopBox

TopBox

par Waypoint Group

(1 avis)

TopBox fournit une solution simplifiée et rentable de rétroaction des clients B2B pour contribuer à la croissance des PME grâce à une approche stratégique.

TopBox fournit une solution simplifiée et rentable de rétroaction des clients B2B pour contribuer à la croissance des PME grâce à une approche stratégique.

TopBox

TopBox

par TopBox

(1 avis)

Cloud-based customer interaction analytic solution to determine why customers are calling in for support.

Cloud-based customer interaction analytic solution to determine why customers are calling in for support.

Moxtra

Moxtra

par MOXTRA

(11 avis)

Moxtra est un outil complet de collaboration qui fonctionne comme une équipe : avec souplesse et simplicité, en temps réel et à tout moment.

Moxtra est un outil complet de collaboration qui fonctionne comme une équipe : avec souplesse et simplicité, en temps réel et à tout moment.

Centralpoint

Centralpoint

par Oxcyon

(3 avis)

L'expérience client signifie tous les utilisateurs (clients, employés, partenaires). Pour les entreprises qui ont besoin d'une plateforme de gestion de l'expérience numérique.

L'expérience client signifie tous les utilisateurs (clients, employés, partenaires). Pour les entreprises qui ont besoin d'une plateforme de gestion de l'expérience numérique.

ClickTale

ClickTale

par ClickTale

(3 avis)

Conversocial

Conversocial

par Conversocial

(6 avis)

Gérez le service client à grande échelle sur Facebook et Twitter. Connectez-vous, collaborez et contrôlez à l'aide des médias sociaux.

Gérez le service client à grande échelle sur Facebook et Twitter. Connectez-vous, collaborez et contrôlez à l'aide des médias sociaux.

Confirmit

Confirmit

par Confirmit

(2 avis)

JumpSeat

JumpSeat

par TenSpeed Technologies

(2 avis)

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding.

An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding.

Usabilla

Usabilla

par Usabilla

(0 avis)

Usabilla fournit diverses solutions de retour d'expérience qui permettent aux entreprises d'améliorer continuellement l'UX et l'UI (interface utilisateur) de leurs sites web.

Usabilla fournit diverses solutions de retour d'expérience qui permettent aux entreprises d'améliorer continuellement l'UX et l'UI (interface utilisateur) de leurs sites web.

Woopra

Woopra

par Woopra

(14 avis)

Allez au-delà des analyses traditionnelles et comprenez vraiment vos clients.

Allez au-delà des analyses traditionnelles et comprenez vraiment vos clients.

ServicePower

ServicePower

par ServicePower

(7 avis)

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.

Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.

Purple WiFi

Purple WiFi

par Purple

(0 avis)

La solution de Purple permet aux entreprises de surveiller leurs espaces physiques et d'afficher des analyses détaillées sur le comportement des clients.

La solution de Purple permet aux entreprises de surveiller leurs espaces physiques et d'afficher des analyses détaillées sur le comportement des clients.

Cxense

Cxense

par Cxense

(0 avis)

Cxense permet aux éditeurs, aux détaillants d'e-commerce et aux marques de fusionner, d'analyser et d'activer leurs données pour fournir une véritable expérience utilisateur.

Cxense permet aux éditeurs, aux détaillants d'e-commerce et aux marques de fusionner, d'analyser et d'activer leurs données pour fournir une véritable expérience utilisateur.

GetFeedback

GetFeedback

par GetFeedback

(31 avis)

GetFeedback est un logiciel de sondage facile à utiliser qui permet d'envoyer de meilleurs sondages et de recueillir de meilleurs commentaires.

GetFeedback est un logiciel de sondage facile à utiliser qui permet d'envoyer de meilleurs sondages et de recueillir de meilleurs commentaires.

FullStory

FullStory

par FullStory

(19 avis)

Découvrez FullStory, l'application qui capture toutes vos données d'expérience client dans une plateforme unique puissante et facile à utiliser.

Découvrez FullStory, l'application qui capture toutes vos données d'expérience client dans une plateforme unique puissante et facile à utiliser.

ContentSquare

ContentSquare

par ContentSquare

(4 avis)

Analyse de l'expérience utilisateur (UX) et plateforme d'optimisation qui améliore les taux de conversion et crée des trajets clients idéaux.

Analyse de l'expérience utilisateur (UX) et plateforme d'optimisation qui améliore les taux de conversion et crée des trajets clients idéaux.

Webtrekk

Webtrekk

par Webtrekk GmbH

(2 avis)

Produit allemand - pas de texte anglais disponible

Produit allemand - pas de texte anglais disponible

Zingle

Zingle

par Zingle

(56 avis)

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.

#1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.

Ameyo

Ameyo

par Ameyo

(18 avis)

Totango

Totango

par Totango

(7 avis)

Totango est une plateforme de réussite des clients qui stimule l'action et la concentration des équipes et des résultats prévisibles pour la gestion.

Totango est une plateforme de réussite des clients qui stimule l'action et la concentration des équipes et des résultats prévisibles pour la gestion.

ReferralCandy

ReferralCandy

par ReferralCandy.com

(6 avis)

Cette application permet d'augmenter les taux de retours clients grâce à la création d'un programme de fidélité avantageux qui peut être intégré aux sites de réseaux sociaux.

Cette application permet d'augmenter les taux de retours clients grâce à la création d'un programme de fidélité avantageux qui peut être intégré aux sites de réseaux sociaux.

Lumoa

Lumoa

par Lumoa

(2 avis)

The fastest, smartest and easiest solution for processing customer feedback into actionable insights.

The fastest, smartest and easiest solution for processing customer feedback into actionable insights.

Surveypal

Surveypal

par Surveypal

(14 avis)

Surveypal is an online survey platform that helps you measure and improve the customer experience

Surveypal is an online survey platform that helps you measure and improve the customer experience

UX360

UX360

par TandemSeven

(0 avis)

Alignez toute votre organisation sur les besoins de vos clients en transformant les recherches sur la clientèle en cartographie de parcours client, en personnalités et plus encore.

Alignez toute votre organisation sur les besoins de vos clients en transformant les recherches sur la clientèle en cartographie de parcours client, en personnalités et plus encore.

Appcues

Appcues

par Appcues

(12 avis)

Appcues est le moyen le plus simple de personnaliser votre expérience produit sans besoin de code.

Appcues est le moyen le plus simple de personnaliser votre expérience produit sans besoin de code.

FeedbackFive

FeedbackFive

par eComEngine

(8 avis)

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.

Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.

OneSight

OneSight

par Empirix

(0 avis)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Whisbi

Whisbi

par Whisbi Technologies

(1 avis)

Whisbi est un fournisseur mondial de la première plateforme de commerce conversationnel mobile conçue pour combiner en direct vidéo, chat, voix et chatbot.

Whisbi est un fournisseur mondial de la première plateforme de commerce conversationnel mobile conçue pour combiner en direct vidéo, chat, voix et chatbot.

FeedbackHub

FeedbackHub

par FeedbackHub

(0 avis)

Plateforme d'opinions de clients en ligne conçue pour susciter et recueillir les avis par le biais d'un site web, d'e-mails ou de SMS.

Plateforme d'opinions de clients en ligne conçue pour susciter et recueillir les avis par le biais d'un site web, d'e-mails ou de SMS.

Freespee

Freespee

par Freespee

(0 avis)

Omniata

Omniata

par Omniata

(0 avis)

Clicktools

Clicktools

par Clicktools

(12 avis)

Toonimo

Toonimo

par Toonimo

(4 avis)

Toonimo humanise l'expérience de l'internaute en proposant des visites guidées numériques.

Toonimo humanise l'expérience de l'internaute en proposant des visites guidées numériques.

Smaply

Smaply

par More than Metrics

(0 avis)

Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings

Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings

Oracle CX

Oracle CX

par Oracle

(6 avis)

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.

Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.

Wootric

Wootric

par Wootric

(1 avis)

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

CTI Group

CTI Group

par CTI Group

(0 avis)

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies

ListenPort

ListenPort

par CriticMania

(0 avis)

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing.

Cloud-based customer feedback collection and analysis software with micro surveys and one-click testimonial publishing.

Kademi

Kademi

par Kademi

(0 avis)

A platform to create amazing seamless customer experiences that delight your customers at every touch point.

A platform to create amazing seamless customer experiences that delight your customers at every touch point.

Nicereply

Nicereply

par Nicereply

(239 avis)

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Cloud Call Center

Cloud Call Center

par 3CLogic

(47 avis)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Natero

Natero

par Natero

(2 avis)

Data-Driven Customer Success Management platform for B2B SaaS.

Data-Driven Customer Success Management platform for B2B SaaS.

MyFeelBack

MyFeelBack

par MyFeelBack

(2 avis)

Aide les entreprises à saisir les informations clients dont elles ont besoin pour prendre des décisions basées sur les données et améliorer leurs activités.

Aide les entreprises à saisir les informations clients dont elles ont besoin pour prendre des décisions basées sur les données et améliorer leurs activités.

CustomerGauge

CustomerGauge

par CustomerGauge

(1 avis)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

DictaNova

DictaNova

par DictaNova

(0 avis)

DictaNova est un logiciel d'analytics de la clientèle basé sur SaaS qui rassemble les opinions et les commentaires des clients, et qui fournit des informations.

DictaNova est un logiciel d'analytics de la clientèle basé sur SaaS qui rassemble les opinions et les commentaires des clients, et qui fournit des informations.

UserIQ

UserIQ

par UserIQ

(2 avis)

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

Inline Manual

Inline Manual

par Inline Manual

(1 avis)

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Feedbackly

Feedbackly

par Feedbackly

(25 avis)

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Feedbackly is the only customer feedback software with built in marketing and sales tools.

Talk2us

Talk2us

par Elevate Research

(5 avis)

Real-time customer feedback platform for brick & mortar businesses.

Real-time customer feedback platform for brick & mortar businesses.

Hello Customer

Hello Customer

par Insider Metrics

(1 avis)

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline.

Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline.

Mopinion

Mopinion

par Mopinion

(0 avis)

User feedback software for websites and mobile apps.

User feedback software for websites and mobile apps.

Keepcon

Keepcon

par Keepcon

(0 avis)

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights.

Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights.

BPA Quality

BPA Quality

par BPA Solutions

(0 avis)

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management.

BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management.

iridize

iridize

par iridize

(20 avis)

Employee training and SaaS onboarding with smart interactive guides and walkthroughs.

Employee training and SaaS onboarding with smart interactive guides and walkthroughs.

AnswerDash

AnswerDash

par AnswerDash

(3 avis)

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

FeedbackExpress

FeedbackExpress

par FeedbackExpress

(3 avis)

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.

Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.

UserReplay

UserReplay

par UserReplay

(1 avis)

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.

UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.

Howazit

Howazit

par Howazit

(0 avis)

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.

SoDash

SoDash

par SoDash

(1 avis)

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.

The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.

Bolstra

Bolstra

par Bolstra

(1 avis)

An agile customer success management platform built to help companies plan, manage and engage with their customers.

An agile customer success management platform built to help companies plan, manage and engage with their customers.

Customer Monitor

Customer Monitor

par Customer Monitor

(0 avis)

Fully managed customer experience software solution with trending capabilities and text analytics.

Fully managed customer experience software solution with trending capabilities and text analytics.

ChurnZero

ChurnZero

par ChurnZero

(50 avis)

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

Inquisium

Inquisium

par Cvent

(4 avis)

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.

Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.

ThoughtBuzz

ThoughtBuzz

par ThoughtBuzz

(3 avis)

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Experiture

Experiture

par Experiture

(2 avis)

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.

Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.

Satsum

Satsum

par Satsum

(1 avis)

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Lumavate

Lumavate

par Lumavate

(1 avis)

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers

We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers

UI Contact

UI Contact

par Utopia Image

(0 avis)

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.

Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.

CX Group

CX Group

par CX Group

(17 avis)

Big data customer retention platform for improving overall customer experience

Big data customer retention platform for improving overall customer experience

ListenLoop

ListenLoop

par ListenLoop

(4 avis)

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.

Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.

INSTANT Insight

INSTANT Insight

par Pulse Solution

(1 avis)

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps

Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps

UXprobe

UXprobe

par UXprobe

(10 avis)

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.

The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.

Knexus

Knexus

par Knexus

(2 avis)

AI Content & Customer Journey Optimization

AI Content & Customer Journey Optimization

Orchestra

Orchestra

par Q-Matic

(0 avis)

SeeVolution

SeeVolution

par SeeVolution

(0 avis)

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.

SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.

Feedback Lite

Feedback Lite

par Feedback Lite

(16 avis)

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.

Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.

Gourmetmiles

Gourmetmiles

par Gourmetmiles

(0 avis)

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.

Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.

Tabsurvey

Tabsurvey

par Tabsurvey

(0 avis)

Outil d'enquête destiné à la collecte de données en ligne et hors ligne. S'installe indifféremment dans les magasins à travers le monde, sur le site web ou dans des e-mails.

Outil d'enquête destiné à la collecte de données en ligne et hors ligne. S'installe indifféremment dans les magasins à travers le monde, sur le site web ou dans des e-mails.

FoxMetrics

FoxMetrics

par FoxMetrics

(0 avis)

FoxMetrics Product suite allie récupération de paniers et outils de personnalisation avec sondages auprès des clients.

FoxMetrics Product suite allie récupération de paniers et outils de personnalisation avec sondages auprès des clients.

CredSpark

CredSpark

par CredSpark

(7 avis)

Aide les spécialistes du marketing à créer des expériences d'apprentissage attrayantes et informelles pour leurs auditoires, en générant des données approfondies et des leads qualifiés.

Aide les spécialistes du marketing à créer des expériences d'apprentissage attrayantes et informelles pour leurs auditoires, en générant des données approfondies et des leads qualifiés.

GetSmily

GetSmily

par GetSmily

(0 avis)

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics.

A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics.

FastSensor

FastSensor

par GTI Technologies

(0 avis)

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.

Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.

TalkToTheManager

TalkToTheManager

par TalkToTheManager

(8 avis)

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

CHI Express

CHI Express

par Logica Infotech Services

(1 avis)

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.

Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.

Inbify

Inbify

par Inbify

(0 avis)

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

SimpleFeedback

SimpleFeedback

par Magiwow

(0 avis)

Cloud customer engagement and feedback collection application for small businesses.

Cloud customer engagement and feedback collection application for small businesses.

Opiniator

Opiniator

par Oberon3

(9 avis)

On the spot customer feedback via cell phone - that helps stop customer defection.

On the spot customer feedback via cell phone - that helps stop customer defection.

ActionTracker

ActionTracker

par SurveySquare.com

(8 avis)

Manage your issues with our Fully integrated ActionTracker.

Manage your issues with our Fully integrated ActionTracker.

FuzeDigital

FuzeDigital

par FuzeDigital

(3 avis)

Comprehensive, modular and easy to use web-based customer care software suite.

Comprehensive, modular and easy to use web-based customer care software suite.

ServeSmart

ServeSmart

par Lymbyc

(0 avis)

Personalizes your customer engagement and augments your customer relationships for better business.

Personalizes your customer engagement and augments your customer relationships for better business.

Ameyo Engage

Ameyo Engage

par Ameyo Engage

(0 avis)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Testimonial Monkey

Testimonial Monkey

par Testimonial Monkey

(13 avis)

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

INTOUCH

INTOUCH

par Topdown Systems

(16 avis)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

Sophatar

Sophatar

par Sophatar

(0 avis)

Make any digital display you already have interactive!

Make any digital display you already have interactive!

Field Solution Group

Field Solution Group

par Field Solution Group

(4 avis)

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

iTrust Reviews

iTrust Reviews

par iTrust Digital Marketing

(1 avis)

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate.

With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate.

OnviCord

OnviCord

par OnviSource

(0 avis)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Heeduser

Heeduser

par Heeduser

(0 avis)

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Customer engagement platform that facilitates communication between company and its clients through online customer community.

Preferred Patron Loyalty

Preferred Patron Loyalty

par Preferred Market Solutions

(70 avis)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Review Camp

Review Camp

par Review Camp

(4 avis)

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!

Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!

SmartAction Speech IVR System

SmartAction Speech IVR System

par SmartAction

(4 avis)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

Cincom Synchrony

Cincom Synchrony

par Cincom Systems

(1 avis)

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

Voice of the Customer HUB

Voice of the Customer HUB

par SandSIV

(1 avis)

Collect, store, analyze and act upon all forms of customer feedback.

Collect, store, analyze and act upon all forms of customer feedback.

Cicero XM

Cicero XM

par Cicero

(0 avis)

Delivers a unified desktop solution for enterprise contact center and back office employees.

Delivers a unified desktop solution for enterprise contact center and back office employees.

NICE Customer Experience Analytics

NICE Customer Experience Analytics

par NICE Systems

(0 avis)

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.

Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.

Verified Credible

Verified Credible

par Verified Credible

(0 avis)

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Falcon

Falcon

par ServiceCheck

(0 avis)

Customer service intake, resolution and reporting software with automated routing and threshold escalations.

Customer service intake, resolution and reporting software with automated routing and threshold escalations.

IgniteFeedback

IgniteFeedback

par IgniteFeedback

(0 avis)

Cloud based solution for customer insight and survey.

Cloud based solution for customer insight and survey.

Process Management Platform

Process Management Platform

par SMTX

(0 avis)

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

Helix

Helix

par MicroMetrics

(0 avis)

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement

Chameleon

Chameleon

par Alterian

(0 avis)

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform

Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform

Pipedrive

Pipedrive

par Pipedrive

(1 690 avis)

Pipedrive est un outil de gestion des ventes qui organise les équipes de vente. Cela permet de se concentrer sur les activités qui mènent à la conclusion des affaires.

Pipedrive est un outil de gestion des ventes qui organise les équipes de vente. Cela permet de se concentrer sur les activités qui mènent à la conclusion des affaires.

Pendo Platform

Pendo Platform

par Pendo

(29 avis)

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.

Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.

Delighted

Delighted

par Delighted

(11 avis)

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

Dovetail

Dovetail

par Dovetail Research

(10 avis)

Combine customer feedback & user research in one place, making it easy to see patterns, discover insights, and decide what to do next.

Combine customer feedback & user research in one place, making it easy to see patterns, discover insights, and decide what to do next.

Medallia Enterprise

Medallia Enterprise

par Medallia

(8 avis)

The world's most engaging software for driving business performance - by listening to customers and improving their experience.

The world's most engaging software for driving business performance - by listening to customers and improving their experience.

Tealeaf

Tealeaf

par IBM

(4 avis)

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.

Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.

Amity

Amity

par Amity

(4 avis)

The Most Powerful Customer Success Software.

The Most Powerful Customer Success Software.

YesInsights

YesInsights

par YesInsights

(2 avis)

Customer feedback made easy through one-click and NPS surveys.

Customer feedback made easy through one-click and NPS surveys.

UserRules

UserRules

par Userrules Software

(1 avis)

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.

User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.

Fancy Support

Fancy Support

par Fancy Support

(1 avis)

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.

An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.

Spectoos

Spectoos

par Spectoos

(1 avis)

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display.

Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display.

Zoomin Docs

Zoomin Docs

par Zoomin

(1 avis)

Helps organizations and enterprises deliver product content across all customer touchpoints.

Helps organizations and enterprises deliver product content across all customer touchpoints.

ServIntuit

ServIntuit

par Servion Global Solutions

(1 avis)

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.

Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.

eGain Suite

eGain Suite

par eGain Communications

(0 avis)

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.

Enterprise Feedback Management

Enterprise Feedback Management

par Allegiance Software

(0 avis)

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Greenwich AIM

Greenwich AIM

par Greenwich Associates

(0 avis)

Customer experience management solution that improves decision making and helps to increase profitability.

Customer experience management solution that improves decision making and helps to increase profitability.

Alpine Metrics

Alpine Metrics

par Alpine Metrics

(0 avis)

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention.

Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention.

Rhombus

Rhombus

par Rhombus

(0 avis)

Exchange real-time text messages, and accept payments from your customers all within the conversation.

Exchange real-time text messages, and accept payments from your customers all within the conversation.

Foresight

Foresight

par Vital Insights

(0 avis)

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue.

CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue.

Sparkcentral Customer Engagement Platform

Sparkcentral Customer Engagement Platform

par Sparkcentral

(0 avis)

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Ramen

Ramen

par Ramen

(0 avis)

Web-based solution for project managers, marketers, and user experience directors.

Web-based solution for project managers, marketers, and user experience directors.

OmniknowledgeFAQ

OmniknowledgeFAQ

par Acknowledgement

(0 avis)

Happy customers, shorter service queues!

Happy customers, shorter service queues!

Fizz Customer Experience Platform

Fizz Customer Experience Platform

par KPMG Nunwood

(0 avis)

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face.

Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face.

Kling.io

Kling.io

par Kling.io

(0 avis)

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management.

Solution made to engage customers across any channel. Features include online reputation management & enterprise feedback management.

StoryPulse

StoryPulse

par FocalCXM

(0 avis)

Enterprise grade assessment platform to help capture feedback in both offline and online modes.

Enterprise grade assessment platform to help capture feedback in both offline and online modes.

DigitalCX

DigitalCX

par CX

(0 avis)

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device.

Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device.

AfterSell

AfterSell

par GladMinds Technologies

(0 avis)

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way.

Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way.

Tattle

Tattle

par Tattle

(0 avis)

The local CRM driven by customer engagement and trackable retention revenue.

The local CRM driven by customer engagement and trackable retention revenue.

Core Realtime

Core Realtime

par Core Realtime

(0 avis)

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime.

An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime.

InnerTrends

InnerTrends

par InnerTrends

(0 avis)

A service that uses data science to analyse customer engagement.

A service that uses data science to analyse customer engagement.

ReplyOne

ReplyOne

par Sematell

(0 avis)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

ReviewCaddy

ReviewCaddy

par V Group

(0 avis)

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them.

Helps sellers to collect opinion of their customer in a rich and interactive way about the items purchased by them.

Just Ask Users

Just Ask Users

par Just Ask Users

(0 avis)

A SaaS to plan, manage, and track UX research work and make sense of your research findings.

A SaaS to plan, manage, and track UX research work and make sense of your research findings.

Evaluat

Evaluat

par Evaluat

(0 avis)

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events.

Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events.

Emolytics

Emolytics

par Emolytics

(0 avis)

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results.

Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results.

CRM Aapya

CRM Aapya

par MavJay Solutions

(0 avis)

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience.

CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience.

Metaphor Engage

Metaphor Engage

par USAN

(0 avis)

Enables call center managers to focus on call center metrics and call center performance.

Enables call center managers to focus on call center metrics and call center performance.

pollkiosk

pollkiosk

par Skynapse Business Technology

(0 avis)

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel.

A software tool to capture customer feedback Comes with an App for Android and iOS and a web-based Dashboard Panel.

CXONCLOUD

CXONCLOUD

par Unloc

(0 avis)

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills.

CXONCLOUD is an ALL-IN-ONE App to create, manage & measure you end-to-end customer experience in simple clicks & fills.

Opinionated

Opinionated

par Opinionated

(0 avis)

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

livepro

livepro

par Livepro Australia

(76 avis)

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.

livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.

Key Survey

Key Survey

par Key Survey

(38 avis)

Conçue pour les grandes entreprises, Key Survey est une plateforme flexible, évolutive et intégrée permettant de suivre et d'améliorer l'expérience client.

Conçue pour les grandes entreprises, Key Survey est une plateforme flexible, évolutive et intégrée permettant de suivre et d'améliorer l'expérience client.

Collect.chat

Collect.chat

par Collect.chat

(38 avis)

Chatbot making platform to creates chatbots that automatically collects data from website visitors.

Chatbot making platform to creates chatbots that automatically collects data from website visitors.

UXPressia

UXPressia

par UXPressia

(23 avis)

Plateforme en ligne conçue pour créer une expérience utilisateur exceptionnelle grâce à la cartographie du parcours client, à la création de profils et aux techniques de cartographie d'impact.

Plateforme en ligne conçue pour créer une expérience utilisateur exceptionnelle grâce à la cartographie du parcours client, à la création de profils et aux techniques de cartographie d'impact.

Starred

Starred

par Starred

(15 avis)

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Wix Answers

Wix Answers

par Wix Answers

(14 avis)

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

CrossEngage

CrossEngage

par CrossEngage

(10 avis)

CrossEngage enables marketers and CRM managers to create unique customer experiences that will stay in mind.

CrossEngage enables marketers and CRM managers to create unique customer experiences that will stay in mind.

Zoho CRM Plus

Zoho CRM Plus

par Zoho

(9 avis)

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey.

An end-to-end customer engagement suite which helps you engage your customer across every stage of the customer journey.

Swell CX

Swell CX

par Swell CX

(8 avis)

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

ReviewSpreader

ReviewSpreader

par ReviewSpreader

(7 avis)

Helping small businesses get five star reviews in seconds.

Helping small businesses get five star reviews in seconds.

UJET

UJET

par UJET

(5 avis)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

SevenRooms

SevenRooms

par SevenRooms

(4 avis)

Une solution de gestion des réservations, des sièges et des invités pour les opérateurs de l'hôtellerie pour acquérir, engager et comprendre les invités.

Une solution de gestion des réservations, des sièges et des invités pour les opérateurs de l'hôtellerie pour acquérir, engager et comprendre les invités.

Layer Customer Conversation Platform

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

Quantum Metric

Quantum Metric

par Quantum Metric

(4 avis)

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise.

Quantum Metric is a leading provider of real-time intelligent digital experience analytics for the modern enterprise.

Promoter Ninja for NPS

Promoter Ninja for NPS

par Hoshinplan Strategy

(3 avis)

L'outil de sondage par e-mail Net Promoter Score est le moins cher et le plus simple pour surveiller la satisfaction client. Multilangue, personnalisation sans code.

L'outil de sondage par e-mail Net Promoter Score est le moins cher et le plus simple pour surveiller la satisfaction client. Multilangue, personnalisation sans code.

Reputation.com

Reputation.com

par Reputation.com

(3 avis)

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

Antlere

Antlere

par Antlere

(3 avis)

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

Qubit

Qubit

par Qubit

(2 avis)

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers.

Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers.

Newired

Newired

par Newired

(2 avis)

The Learning by Doing Enterprise On-Site platform!

The Learning by Doing Enterprise On-Site platform!

Survaider

Survaider

par Opiniofi Technologies

(2 avis)

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time.

Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time.

CX Map

CX Map

par CX Map

(2 avis)

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales.

CX Map is a Customer Experience Analytics tool that enables you to collect behavior insights and run experiments to increase sales.

Multi-rater 360 Feedback System

Multi-rater 360 Feedback System

par Questar

(1 avis)

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback.

Provides a combination of communications, administrative, and data acquisition capabilities all working together to get valid feedback.

know'N'act

know'N'act

par know'N'act

(1 avis)

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more.

Capture real-time customer feedback and respond instantly with options such as alerts, coupons, social media integration and more.

Informizely

Informizely

par Insitez

(1 avis)

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions.

Capture actionable customer insights with in-site surveys and polls. Find growth opportunities, increase revenue and conversions.

Video Reviews

Video Reviews

par Confident Customer

(1 avis)

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof.

Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof.

One Tap Check-In

One Tap Check-In

par One Tap

(1 avis)

Check-ins made simple and easy!

Check-ins made simple and easy!

Emovyz

Emovyz

par Emovyz

(1 avis)

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform.

Innovative engagement using software-based "Emotion Sensors" in an inclusive and sophisticated platform.

SurveyMonkey CX

SurveyMonkey CX

par SurveyMonkey CX

(1 avis)

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

The Experience Manager

The Experience Manager

par The Experience

(1 avis)

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed.

Operationalize your customer experience and gain valuable ideas and feedback to improve with agility and speed.

Honestly Customer Experience

Honestly Customer Experience

par Honestly

(1 avis)

Honnêtement, c'est l'outil le plus simple pour recueillir les commentaires et améliorer l'expérience des clients. Créez des enquêtes personnalisées et facilitez le déploiement des données.

Honnêtement, c'est l'outil le plus simple pour recueillir les commentaires et améliorer l'expérience des clients. Créez des enquêtes personnalisées et facilitez le déploiement des données.

ResponseTek:CEM

ResponseTek:CEM

par ResponseTek

(0 avis)

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Convergys Analytics

Convergys Analytics

par Convergys

(0 avis)

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis.

Engage customers and improve CX with contact center optimization, customer journey mapping, and customer feedback analysis.

Clarabridge CX Suite

Clarabridge CX Suite

par Clarabridge

(0 avis)

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

salesEQUITY

salesEQUITY

par salesEQUITY

(0 avis)

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

Customer Experience Analytics Platform

Customer Experience Analytics Platform

par Chattermill

(0 avis)

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions.

Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions.

Candidate Feedback & Review App

Candidate Feedback & Review App

par FocusVision

(0 avis)

The Candidate Feedback app optimizes your hiring cycle gives you an edge that makes your positions irresistible to candidates.

The Candidate Feedback app optimizes your hiring cycle gives you an edge that makes your positions irresistible to candidates.

Kibo Real-Time Individualization

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today!

Kibo works with your existing systems and resources to drive a seamless, personal experience for your customers Today!

Business Review Manager

Business Review Manager

par Quickly Review Us

(0 avis)

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more.

A feedback solution to help you tactfully ask & remind customers for feedback, guide them through the online review process and more.

Critizr

Critizr

par Critizr

(0 avis)

Customer Experience platform.

Customer Experience platform.

Feedback INN

Feedback INN

par Control Inn

(0 avis)

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement.

A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement.

LadderChat

LadderChat

par LadderChat

(0 avis)

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention.

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention.

Pointzi

Pointzi

par StreetHawk Platform

(0 avis)

Mobile Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. No Code required

Mobile Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. No Code required

Pisano

Pisano

par Pisano

(0 avis)

Une entreprise de rétroaction qui fournit des solutions pour la création de formulaires, des widgets de discussion en ligne, des campagnes marketing ciblées et plus encore.

Une entreprise de rétroaction qui fournit des solutions pour la création de formulaires, des widgets de discussion en ligne, des campagnes marketing ciblées et plus encore.

Wizper

Wizper

par Wizper System

(0 avis)

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

ShowHows

ShowHows

par ShowHows

(0 avis)

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

inQuba CX

inQuba CX

par inQuba

(0 avis)

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity

inQuba CX goes a step beyond what most of todays customer feedback systems can deliver by providing context sensitivity

SATISFYD

SATISFYD

par SATISFYD

(0 avis)

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports.

Customer experience platform that enables businesses to implement improvement strategies through issue tracking and reports.

Guideblocks

Guideblocks

par Guideblocks

(0 avis)

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages.

Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages.

SOMTAB

SOMTAB

par SOM

(0 avis)

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Customer Experience Management Platform

Customer Experience Management Platform

par Truthlab Technologies

(0 avis)

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights.

Customer experience management platform designed to ingest customer data and instantly turn it into actionable insights.

GuideMe

GuideMe

par EdCast

(0 avis)

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial.

GuideMe is the fastest and most secure in-app training & walkthrough authoring solution for any software application. Get a free trial.

Informedy

Informedy

par Informedy

(0 avis)

Digital customer experience platform that simplifies and enhances the way consumers engage with products.

Digital customer experience platform that simplifies and enhances the way consumers engage with products.

Worthix

Worthix

par Worthix

(0 avis)

Worthix is the first CX survey built with AI, using NLPs to feed questions according to how the customer is responding.

Worthix is the first CX survey built with AI, using NLPs to feed questions according to how the customer is responding.

Appzi User Feedback

Appzi User Feedback

par Appzi

(0 avis)

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website.

User feedback and bug reporting tool that's easy to use, customizable, and works right inside your website.

UserSignals

UserSignals

par UserSignals

(0 avis)

Automatically tracks user activity and user experience metrics to give you a holistic view of how your SaaS is being used.

Automatically tracks user activity and user experience metrics to give you a holistic view of how your SaaS is being used.

Zinputs

Zinputs

par Sentience

(0 avis)

Widget and platform that enables your customer to select any part of your website and give feedback specifically about it.

Widget and platform that enables your customer to select any part of your website and give feedback specifically about it.

Nextpond

Nextpond

par Nextpond

(0 avis)

Simple & powerful process software for businesses that brings your processes to life, empowers your team & delights clients.

Simple & powerful process software for businesses that brings your processes to life, empowers your team & delights clients.

OMQ service center

OMQ service center

par OMQ

(0 avis)

The OMQ service center is a modern FAQ. The Solutions for eventually appearing questions are provided to the customer.

The OMQ service center is a modern FAQ. The Solutions for eventually appearing questions are provided to the customer.

Aptrinsic

Aptrinsic

par Aptrinsic

(0 avis)

Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.

Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.

Limetropy

Limetropy

par Limetropy

(0 avis)

Software that measures the customer experience and comes with co-creation, social media, and rewards.

Software that measures the customer experience and comes with co-creation, social media, and rewards.

Syngro Eye

Syngro Eye

par Maru/Syngro

(0 avis)

Customer experience reporting and customer experience analytics software.

Customer experience reporting and customer experience analytics software.

OpenText CEM

OpenText CEM

par OpenText CEM

(0 avis)

End to end Customer Experience Management software.

End to end Customer Experience Management software.

Userback

Userback

par Userback

(0 avis)

Feedback tool for websites and apps that lets you build a better product and make better decisions with visual feedback.

Feedback tool for websites and apps that lets you build a better product and make better decisions with visual feedback.

OPINATOR

OPINATOR

par Innology Ventures

(0 avis)

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Witbe

Witbe

par Witbe

(0 avis)

Witbe provides technologies to monitor the Quality of Experience (QoE) delivered to the End-Users of any interactive service.

Witbe provides technologies to monitor the Quality of Experience (QoE) delivered to the End-Users of any interactive service.

Cheerfy

Cheerfy

par Cheerfy

(0 avis)

The simple, Wi-Fi based customer recognition and relationship tool.

The simple, Wi-Fi based customer recognition and relationship tool.

mParticle

mParticle

par mParticle

(0 avis)

mParticle est la plateforme de données client pour l'âge connecté.

mParticle est la plateforme de données client pour l'âge connecté.

Improo

Improo

par Let's Rock!

(0 avis)

Improo helps to manage feedback from customers in order to find weaknesses by which company lose consumers.

Improo helps to manage feedback from customers in order to find weaknesses by which company lose consumers.

Centriam CX

Centriam CX

par Centriam

(0 avis)

Supports the end-to-end customer journey across channels, from the initial interaction with your brand to contact with you.

Supports the end-to-end customer journey across channels, from the initial interaction with your brand to contact with you.

ThinkOwl

ThinkOwl

par ThinkOwl

(0 avis)

Multi-channel customer service software fully powered by artificial intelligence.

Multi-channel customer service software fully powered by artificial intelligence.

Queaxis

Queaxis

par Uninand Technologies

(0 avis)

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

Local Measure

Local Measure

par Local Measure

(0 avis)

Make your customers' experiences exceptional with Local Measure

Make your customers' experiences exceptional with Local Measure

DatapointEurope

DatapointEurope

par DatapointEurope

(0 avis)

Helps analyze the intelligence contained in all interactions

Helps analyze the intelligence contained in all interactions

Tracksale

Tracksale

par Tracksale

(0 avis)

Tracking for key NPS metrics to ensure customers are satisfied.

Tracking for key NPS metrics to ensure customers are satisfied.

Claimlane

Claimlane

par Claimlane

(0 avis)

Merges thousands of different ways of handling customer product complaints into one platform.

Merges thousands of different ways of handling customer product complaints into one platform.

Kitewheel

Kitewheel

par Kitewheel

(0 avis)

Kitewheel delivers AI driven, omni-channel customer experiences in real time.

Kitewheel delivers AI driven, omni-channel customer experiences in real time.

DriveMyDev

DriveMyDev

par DriveMyDev

(0 avis)

Collect focused customer feedbacks to accelerate your development and build what really matters

Collect focused customer feedbacks to accelerate your development and build what really matters

The LitmusWorld Customer Experience Solution

The LitmusWorld platform enables clients to Measure, Act and Improve business processes that drives the customer centricity approach.

The LitmusWorld platform enables clients to Measure, Act and Improve business processes that drives the customer centricity approach.

SnapCall

SnapCall

par seampl

(0 avis)

Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.

Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.

Customer Radar

Customer Radar

par Customer Radar

(0 avis)

Receive real-time customer feedback & alerts sent to you directly. NPS dashboards, closed-loop communication, online reviews and more.

Receive real-time customer feedback & alerts sent to you directly. NPS dashboards, closed-loop communication, online reviews and more.

Pulseinn

Pulseinn

par Greyneon

(0 avis)

An app that allows customers to submit feedback about services they received directly to the business owner without the use of paper.

An app that allows customers to submit feedback about services they received directly to the business owner without the use of paper.

Survey2Connect

Survey2Connect

par Survey2Connnect

(0 avis)

CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers.

CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers.

iGrafx

iGrafx

par iGrafx

(0 avis)

iGrafx delivers proven ROI to the largest enterprises in the world.

iGrafx delivers proven ROI to the largest enterprises in the world.

Userpilot

Userpilot

par Userpilot

(0 avis)

Product Experience Software

Product Experience Software

LiftIgniter Real-time Personalization Platform

LiftIgniter utilizes augmented intelligence, the fusion of human intelligence with machine learning to deliver personalization at scale

LiftIgniter utilizes augmented intelligence, the fusion of human intelligence with machine learning to deliver personalization at scale

NHANCE NOW

NHANCE NOW

par NHANCE NOW

(0 avis)

A customer experience management platform to help brands have an effective post purchase experience.

A customer experience management platform to help brands have an effective post purchase experience.

Feedback App Fellafeeds

Feedback App Fellafeeds

par FellaFeeds

(0 avis)

FellaFeeds is a feedback software, which enables the offline stores to get Customers feedback on digital devices and build ....

FellaFeeds is a feedback software, which enables the offline stores to get Customers feedback on digital devices and build ....

Qualitista

Qualitista

par Qualitista

(0 avis)

Improves customer service quality by making internal feedback easy and systematic

Improves customer service quality by making internal feedback easy and systematic