Logiciels de gestion de l'e-réputation

La plateforme de marketing et de gestion des avis préférée des marketeurs, des agences de marketing et des spécialistes du SEO, aux couleurs de votre marque. Grade.us vous permet : 1) d'automatiser la récolte d'un plus grand nombre d'avis positifs en ligne sur des sites spécialisé, sur Google ou sur Facebook ; 2) de récupérer les clients mécontents avant qu'ils ne publient un avis négatif ; 3) de surveiller les avis partout sur le web pour toujours savoir ce qui se dit sur votre marque ; 4) de convertir automatiquement les meilleurs avis en contenu parfaitement référençable pour les médias sociaux et le web afin de consolider votre bonne réputation. En savoir plus sur Grade.us

ReviewTrackers is the award-winning reputation management and customer feedback software trusted by over 30,000 businesses. Reliable, accurate, and easy-to-use, ReviewTrackers helps companies manage reviews, ratings, and reputation on 80+ review sources and capture customer insights that drive better business results. Features include: powerful reporting and analytics, proprietary Reputation Score calculation, Review Request and Response tools, Trending Topics sentiment analysis, and more. En savoir plus sur ReviewTrackers

Podium reputation management software is trusted by over 130,000 users manage and improve their reputation on sites like Google, Facebook, HealthGrades, Edmunds & more. The Podium platform makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts, all from one dashboard. You can also manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. En savoir plus sur Podium

Dominate your online presence. Rannko is a scalable business management solution with review and social media management, smart menus, listings management, and web analysis. Automate your digital marketing efforts with Rannko to save you time and optimize your digital footprint simultaneously. Integrations with your website, review site, social media channels and 100+ PowerListings, puts you in charge of your marketing efforts to generate growth. Start your 7-day FREE trial now! En savoir plus sur Rannko

Trustpilot est un outil de gestion des avis qui aide les entreprises en ligne à bâtir et à gérer leur réputation et à se connecter avec leurs clients. Les entreprises utilisent Trustpilot pour améliorer l'expérience client, se démarquer davantage des moteurs de recherche, augmenter les conversions et les ventes sur site, et bâtir une réputation de confiance. Les fonctionnalités comprennent : un reporting d'analyse et une analytique performants, des évaluations de marchands Google, des vedettes d'extraits enrichis, des invitations à des avis et des rappels, des widgets d'évaluation sur site, et plus encore. En savoir plus sur Trustpilot

La solution intégrée de Yotpo permet aux marques d'e-commerce de recueillir des avis clients, des photos et des Q et R à partir d'une plateforme unique pour augmenter le trafic, la preuve sociale et les ventes. Partenaire officiel de Google, Facebook et Shopify Plus et intégrant des plateformes et des outils commerciaux de premier plan tels que Bigcommerce, Magento et Bronto, Yotpo permet aux marques de tirer parti du contenu de leurs clients sur tous les canaux marketing. En savoir plus sur Yotpo

With BirdEye, businesses can generate new customer reviews, monitor and respond to them in real-time. BirdEye's natural language processing engine and machine learning algorithms aggregate big data from review sites and social channels to create detailed reports of consumer sentiment across locations, time frames and frequent keywords, so businesses can take organized action to improve customer experience and boost ratings, all from one clean dashboard. En savoir plus sur BirdEye

Reputation Loop is a complete Reputation Management and Monitoring Platform designed for local business owners. The Automated Customer Feedback Loop helps owners generate fresh feedback from recent customers, providing them with an instant snapshot of how the business is doing down to a granular level. Negative feedback is flagged and routed directly to a supervisor or owner, while customers who've left positive feedback are asked to share their experience online, creating 5-star reviews. En savoir plus sur Reputation Loop

NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website. Learn more at get.nicejob.co En savoir plus sur NiceJob

Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. En savoir plus sur Broadly Reviews

Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! En savoir plus sur GetMoreReviews

TrackStreet is the leader in MAP (min adv price) policy enforcement and Authorized Dealer program compliance. More than just a data feed, our platform gives full internet sales channel visibility (who's selling what, where, when and for how much), then automatically acts upon the data for you to dramatically reduce channel conflict and policy violations(from 70%-90%+ in just weeks) while you and your team focuses on high value activities. En savoir plus sur TrackStreet

Customers and search engines make decisions about your brand every day based on your ratings and reviews. If you dont actively manage this important set of facts, you could be leaving your star ratings up to a few detractors. Yext Reviews helps you unlock your brands true rating by generating authentic reviews directly from your customers. En savoir plus sur Yext Reviews

Mentionlytics est une plateforme de surveillance web et des médias sociaux. Alors que les besoins pour les marques de surveiller leur notoriété en ligne s'avèrent de plus en plus exigeants, ils s'étendent également aux petites entreprises et également aux individus (artistes, politiciens, célébrités, etc.) qui peuvent utiliser cette mine d'informations en ligne pour améliorer leur image, commercialiser leurs produits et développer une communauté en ligne forte. Mentionlytics fournit automatiquement cette vaste quantité d'informations, par le biais d'une interface facile à utiliser. En savoir plus sur Mentionlytics

Echosec is the best social media marketing tool to see, engage and act on user-generated content on social media through an unfiltered and real-time perspective from your customer. Monitor for customer intent beyond simple keywords and hashtags. Echosec delivers a unique way of displaying real-time, user-driven information that most businesses miss. Empower your business to discover local brand influencers, drive engagement, and increase market share. En savoir plus sur Echosec

Cision powers the stories of the world's communicators, providing access to the worlds largest pitchable media and blogger database. With a solution that serves their complete workflow, users are able to manage all aspects of their campaigns in a single platform - from identifying and engaging with key media and influencers to connecting with audiences, monitoring traditional and social media and analyzing outcomes. En savoir plus sur Cision

Brand24 is a beautiful and simple online monitoring application. Thousands of brands of all sizes use Brand24 to identify and analyze online conversations about their brands, products and competitors. Brand24 provides a reliable and affordable solution that empowers brands to track online conversations relevant to their businesses to get customer insights, engage community, identify sales leads, improve social customer service, reach out to influencers and monitor their competition. En savoir plus sur Brand24

LocalCharity est une plateforme qui permet aux entreprises implantées sur plusieurs sites de contrôler leur réputation et leur présence. De nombreuses marques internationales utilisent les outils de la plateforme pour recueillir des informations sur les tendances associées aux avis des clients, développer des relations en répondant directement aux avis des clients, recueillir des informations à travers plusieurs sites, villes, états/régions et pays ou encore augmenter le trafic web local. Créée par seoClarity labs, la plateforme a été conçue à la demande de clients souhaitant utiliser des services de gestion de la réputation adaptés à leur entreprise. En savoir plus sur LocalClarity

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. En savoir plus sur Demandforce

ShippingEasy provides powerful yet easy-to-use online reputation management, inventory management, and shipping automation. E-commerce merchants can automate email requests to increase reviews of products and online reviews based on timing and parameters set by the merchant. Coupled with the guaranteed lowest rates, the multi-carrier and multi-platform solution saves merchants time and money on shipping and reputation management, all in one place. En savoir plus sur ShippingEasy

eClincher offers a complete solution for social media management, marketing, and support. - Publishing & scheduling plus integrations - Publishing automation with queues, recycle posts, boost traffic, RSS auto publishing - Unified social inbox, engagement - conversations, messages, comments, notifications, new followers, etc. - Suggested content by keywords - Monitoring and listening - Unlimited analytics and white labeled reports - Influencers discovery - Mobile app - Liive Support En savoir plus sur eClincher

Sprout Social offers powerful social customer service solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Zipcar. Sprout enables brands to simplify social monitoring, listening, customer service, engagement and much more. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. Try it yourself, start a free trial or request a demo. En savoir plus sur Sprout Social

Avochato is the all-in-one text messaging solution for marketers. Avochato makes it easy to send bulk messages to your contacts and turn those broadcasts into one-on-one conversations. Drive online and in-store traffic, make update announcements, and even gather more online reviews for your business. Avochato integrates with services including Slack, Office 365, Salesforce, and Desk.com. It also integrates with Google AdWords, enabling prospects to text you from a Google Ad. En savoir plus sur Avochato

eEndorsements helps over 10,000 businesses capture more reviews, grow social word of mouth, and enhance internet search results. Capture more reviews on Google, Facebook, and over 30+ other platforms including video reviews. Automate with connectivity to 1000+ popular software platforms. Full of additional features and customization, the absolute best and most affordable review management platform available. En savoir plus sur eEndorsements.com

Falcon.io propose une plateforme de gestion du marketing sur les médias sociaux et de l'expérience client. Celle-ci inclut des outils d'écoute des médias sociaux, d'engagement, de publication, de mesure et de gestion des données clients. Les marketeurs et les entreprises peuvent proposer une expérience de marque plus personnalisée dans son ensemble et basée sur des profils clients enrichis. La plateforme présente une interface hautement intuitive et collaborative et s'accompagne d'un support technique complet et d'un service de conseil. En savoir plus sur Falcon.io

Consumers rely heavily on the reviews that they read about a business online before they decide to make a purchase from them. In the all-digital world that we live in, it is integral for businesses to make sure that their customers are leaving positive reviews and recommending their business to other customers on major websites such as Google, Facebook and Yelp. Synup's review management feature allows you to amplify positive reviews and respond to them directly from one single dashboard. En savoir plus sur Synup - Reputation Management Software

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. En savoir plus sur Reputology

Reputation Monitoring for small & medium businesses to help you gain control of your online presence including reviews & social media. En savoir plus sur Reputation Management

Hootsuite is the most widely used platform for managing social media, trusted by more than 800 of the Fortune 1000.

Esteysi est l'application qui vous aide à promouvoir et gérer Hôtel Guest Experience.

Logiciel d'analytics des médias sociaux qui fournit des informations sur les consommateurs et les tendances du marché en analysant les conversations sur plusieurs plateformes.

Tagboard agrège les médias sociaux en temps réel en utilisant des hashtags, ce qui permet de les conserver, de les incorporer et de les réafficher.

Real-Time sentiment measurement for publishers & advertisers on Static and Video Content, while collecting actionable data.

A social listening, intelligence and analytics platform designed to help businesses make optimal decisions

Twitter Counter est une application tierce pour Twitter, qui offre des statistiques Twitter gratuites et Premium depuis 2008.

Real-time Social Monitor and Social Stream that does what social tools should: monitor, manage and report quickly and easily.

Manage Customer Care at Scale in Facebook and Twitter. Connect, collaborate, and control using social media outlets.

Les deux protègent et habilitent votre organisation à tous les niveaux, sur tous les réseaux sociaux.

ReviewBuzz is a patented system that helps your team get more 5-star online reviews on sites like Google, Yelp, Facebook and more.

Tout ce qui est nécessaire pour mieux gérer l'hôtel, DISTRIBUTION, MARKETING, EXPLOITATION ET VEILLE , le tout sur une seule plateforme.

Delivering the fastest, easiest-to-use media monitoring technology to PR professionals on the fast track.

Une plateforme de marketing sur les médias sociaux conçue pour les besoins uniques du B2B. Distribuez du contenu à grande échelle et mesurez le retour sur investissement des médias sociaux.

A mobile-friendly reputation management solution. Features include feedback collection.

BrandsEye is a Crowd-supported social media monitoring solution with BI functionality.

Maximize customer value across all your online channels with customer-driven online engagement.

Social media competitive intelligence platform that focuses on brand performance. Search engine for brands & content intelligence.

A location-based social media software that helps organizations filter public social media by any geographic location.

SproutLoud helps leading brands manage and execute marketing programs through the local businesses that sell their products & services.

Online Reputation and Guest Experience Management platform for hoteliers. Available via Web and Mobile App.

Linkies est une plateforme en ligne qui permet aux utilisateurs de collecter du contenu social sur Twitter, Instagram, Facebook, Google+ et Tumblr.

Enables you to easily collect, manage, and display customer reviews for your website.

Maintain control, minimize risk and empower staff at all levels to build profitable customer relationships in real time.

Autorise les marques et leurs agences associées à organiser et à afficher du contenu social sur leur site web ou n'importe quel écran avec un contrôle total à des fins d'amplification.

Reviews monitoring solution that allows for review soliciting and review responding.

Reputami offers online reputation management for the hospitality industry with review management, semantic analytics & guest profiles.

Eliminating uncertainty when choosing business products through guidance based on crowd wisdom.

A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.

SocialClout, an award winning product helps any individual or business to optimize & measure their social media management efforts.

Get, keep and grow customers with the power of email.

ReviewInc is a full-featured, comprehensive online reputation management software that is affordable and easy to use for businesses.

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

Brings all product reviews in one place to give you a complete overview of your reviews.

Mesure le sentiment en ligne pour jauger les tendances, prédire les besoins des consommateurs, mener des études de marché en ligne et stimuler la stratégie d'entreprise.

Web-based social marketing dashboard that provides customer engagement management, social networks control, and user guidance tools.

Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

Effective ratings and review plugin designed to increase the number of customer responses & help convert more visitors into customers.

Reputation Management solution to to increase online testimonials & reviews.

A patient relationship solution helping healthcare providers acquire and retain more patients while automating repetitive tasks.

Inboundio is the worlds simplest digital marketing platform for small businesses and agencies to earn recurring revenue reselling

TrustSpot helps you collect & display customer reviews, photos, Q&A, and more to increase your trust, conversion rate and social proof.

#1 review management platform for service based companies, marketers, agencies, and SEO companies!

Integrate, archive, analyze and act on online conversations.

A reputation management solution designed specifically for all healthcare providers.

Social media application that allows businesses to update their social media accounts through e-mail.

Cadence analyzes real-time conversational data and automatically delivers your message to the right audience at the right time for max

Search social media content using @mention, #tag, location, keywords and Display on websites, Blogs, newsletters and at events.

Monitors, measures and analyzes digital content, seeking the most relevant online information related to specific areas of interest.

Social media monitoring & analytics tool that provides all you need for you to become a marketing expert and leader in your market!

A social media management software, social marketing and monitoring tool for Facebook & Twitter.

Complete social media monitoring tool for your business.

Pace helps large teams to Discover, Protect and Nurture their Reputation with clients.

RenegadeWorks combines customer feedback, online reputation management and referrals marketing to drive new and repeat business.

A reputation management solution for online reviews, customer feedback and local search optimization for 'real-world' businesses.

HARNESS THE POWER OF AUTHENTIC CUSTOMER REVIEWS

Cloud based solution for social media marketing. Features include tracking and reporting.

Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

Media relations planning, media monitoring and media measurement services, all delivered through our easy-to-use portal.

Business Intelligence platform for social media monitoring, discussion tracking, and reporting on sentiment and engagement.

Web & Social Media monitoring for online reputation management.

An enterprise-level monitoring and analysis solution.

An online review platform that simplifies the process of getting reviews on sites like Google, Yelp, and Facebook.

Percolate is The System of Record for Marketing. Software to help you see, organize, and improve everything marketing does.

Social media intelligence solution that provides real-time brand and news monitoring.

Social Media Monitoring and Analysis That Delivers Social Intelligence.

RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.

It helps business owners discover events that affect their brands on the Internet. Tracks and predicts reviews.

Avejana is best reviews and ratings management system in world . 90% buyer buy a product after watching product review.

Reputation management solution that helps your company monitor and address reviews all across the web.

Monitor multiple locations on one dashboard and increase online reviews to generate more positive word of mouth experiences.

Guest feedback platform that helps hotels leverage guest reviews to market and improve their hotel.

Le logiciel RepuSure en "marque blanche" fournit une solution de gestion de réputation en ligne clé en main.

Display and manage your customer testimonials or rated reviews directly on your own website, blog, shopping cart.

Provides an integrated single interface for the hoteliers to monitor reviews and social media buzz and to interact with consumers.

Helps amplify and extend the reach of social media, while serving as a command center for all social media communications.

Concept-aware, advanced analytics software for automatically organizing, categorizing and analyzing unstructured text in any language.

Cloud marketing system for professional marketers. Offers social content management, social insights, and campaigns optimization tools.

A social media ROI platform helping ROI driven companies to quantify & improve ROI from Pinterest, Facebook & Twitter.

Social media marketing and website content management systems designed exclusively for broadcast companies.

Apply linguistic analysis, sentiment analysis, and predictive analytics on your content to drive improvements in conversion.

Provides real-time insights by applying content and linguistic filters to social media & e-commerce data streams

listening247® was developed specifically for insights, and produces accurate Social data that can be integrated with Sales and Surveys.

SAAS business intelligence service. Easily automate the monitoring of competitor, client and prospect web sites.

Email marketing has never been simpler than with Qebot's Mailjet integration. Email campaigns at the tips of your fingers.

A mobile-friendly hotel reputation monitoring and management platform.

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Analysis to identify, categorize, and monitor the content ranking for your brand in the search engines.

A full social media management platform for listening, engaging and publishing. Manage customer relationships via social media.

Collect seller and product reviews automatically, show your star ratings on Google SERPs, increase your conversion rates, and more.

Feedback software that helps businesses track customer satisfaction, generate positive reviews & attract more customers.

App for local businesses that makes it easy to monitor, manage, and respond to online reviews.

Easily generate reviews for your business on any review websites you choose, including Google.

Monitor your business' reviews on Yelp and Google Local. Identify your best and worst locations in real time with our dashboard.

An online reputation management solution built for restaurants to drive revenue, improve customer experience, and increase ratings.

Gathers your ratings & reviews for all of your apps, from all countries, and all major app stores, and displays them.

User friendly way to capture and collect customer reviews online by standardizing the reviews acquisition process.

Decode and analyse guest reviews with our user friendly solution and influence your rankings and ratings globally

Helps online businesses increase their conversion rates using social proof through reviews.

Knocking out the competition one review at a time!

Listen to customers and prospects. Find influencers. Monitor conversations, mentions and trends. Engage your public.

Customer Alliance est une plateforme de gestion de la réputation en ligne et d'analyse pour le secteur hôtelier.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

All-in-one management software built for small business.

A customer satisfaction solution with push SMS messages to costumers, social media integration, data management, and more.

A reputation management platform that helps businesses monitor customer satisfaction, collect feedback and generate online reviews.

AMZFinder is an Amazon seller software with two major features: Feedback Request System and Review Management.

Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

Review and reputation management solution that lets you generate, manage, monitor, respond, and analyze market reviews.

InternetReputation.com Takes all aspects of your internet reputation into account & combines social media, content marketing & more.

Online reputation management, generate reviews, review generation, sentiment analysis, social listening/monitoring,& local messaging.

Designed for B2B companies to provide local businesses with online presence management, review monitoring and generation tools.

Chekkit helps local companies get online reviews and build brand trust by giving your customers a way to share their thoughts online.

Fully configurable, browser-based, comprehensive search and retrieval software for your visual assets.

Cloud tools suite for your small & local business that allows you to monitor and control your online reputation.

A reputation solution to help business owners gain five star reviews, grow testimonials, and increase online rankings.

Easily generate online reviews in Google, Yelp, Facebook and more using a mobile-friendly toolkit. Track and manage online reviews.

A full-featured customer ratings and review software that helps you generate more authentic customer reviews.

A review generation tool that gives your clients or franchisees a way to easily submit reviews.

Monitor all your online reviews and identify trends swiftly, perfect for restaurants and hotels of any size.

Increase SEO and manage local reviews to improve reputation management, because customers need to love you.

Search influencers & KOLs by demographic data and analyze anyone in the world: fake followers recognition, content analysis & much more

Produce market analysis, build audience insights, and create plans using web-based software with machine learning capabilities.

Visual intelligence platform that helps identify and engage influencers by discovering untagged posts relevant to the brand.

Online review management software that helps businesses collect and track reviews through various channels including text and sms.

Zignal Enterprise is a modern media intelligence platform for communications, marketing and executive teams.

Automated review and feedback collection solution that helps local businesses manage their online reputation.

Online reputation management tool designed to automate review monitoring, collection, and display on the website.

Listings management software that allows you to manage your businesses online reviews and presence.

We are the leading reputation management software for business reviews helping businesses get more 4 and 5-star reviews.

Platform designed to increase a product's reputation by encouraging customers to write reviews directly to popular websites.

Reputation platform designed to make gathering, viewing, responding, and publishing customer feedback quick and effortless.

The Future of Reviews in a Fast Paced World

iOS and Android compatible online reputation builder application specifically designed for dental practices.

Helps businesses increase local revenues by optimizing presence and brand across all digital channels for mobile and local search.

Monitor customer conversations, reviews, and comments on social media and respond to feedback in real time.

Manage and promote your business on over 1000 online services and apps with reviews, profiles, deals, events, photos, and videos.

Software that allows one to take control of their online reviews, monitor their reputation, and spy on competitors.

Social and Web analytics with focus on reputation, influence, alerts, audience, dashboards, team work, reporting, API and white label.

Our multi-million dollar software was built to create an automated approach, allowing businesses to focus on their company and customer

Helps manage your day-to-day PR, Communication and Public Affairs activities with the Publisher reputation management software

Improve your reputation with automated buyer-seller messaging. Improve your feedback and get more Amazon reviews.

An all in one automated platform to manage your reputation, monitor reviews, generate new positive reviews, and attract new customers.

Request & manage customer reviews from 40+ listings. Provides web analytics & consumer insights for the most accurate reports.

Reputation management solution that helps to automate the process of getting reviews from your customers.