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Reservopia
(0 avis)
Reserve Anything, Anytime, Anywhere.
Reservopia is an ideal solution to enable your customers make appointments with you. This web application is fully functional and completely FREE. All you need to do is signup for an account and configure your settings. We will even help you configure your settings. Let our solution help you focus on your business and not on making appointments for your customers.
Reservopia is an ideal solution to enable your customers make appointments with you. This web application is fully functional and completely FREE. All you need to do is signup for an account and...
Core Schedule
(0 avis)
Agile staff scheduling for hospital rosters.
Advances in healthcare have long been propelled by a willingness to abandon old practices in favour of new, more effective therapies goodbye bloodletting, hello germ theory and antibiotics. So why should the work of staff scheduling stay stuck in static spreadsheets? Weve designed a system that harnesses advances in software to reduce complexity and streamline the process while still capturing the individual nuances and needs every team has.
Advances in healthcare have long been propelled by a willingness to abandon old practices in favour of new, more effective therapies goodbye bloodletting, hello germ theory and antibiotics. So why...
Webook
(0 avis)
Receive appointments and payments online, through your own application
Receive appointments and payments online, through your own application
Receive appointments and payments online, through your own application
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
SoftCitas
(0 avis)
Spanish-language cloud-based appointment scheduling solution. Features include reminders, agenda management, corporate branding & more.
Spanish-language cloud-based appointment scheduling solution. Features include reminders, agenda management, corporate branding & more.
Spanish-language cloud-based appointment scheduling solution. Features include reminders, agenda management, corporate branding & more.
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Softvision Agenda
(0 avis)
Appointment management solution that is suitable for multi calendars, SMS and email marketing. Is is customizable & available for free.
Appointment management solution that is suitable for multi calendars, SMS and email marketing. Is is customizable & available for free.
Appointment management solution that is suitable for multi calendars, SMS and email marketing. Is is customizable & available for free.
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
OIANA
(0 avis)
Appointment scheduling platform that helps businesses manage appointments, financial processes, and customer relationships.
OIANA is a software solution that controls business schedules and takes care of several financial management processes. It's also designed to help businesses get closer to their customers via targeted marketing strategies, such as sending congratulatory messages for anniversaries or alert the importance of scheduling a new appointment. With OIANA, it is possible to follow up on scheduled appointments, observe confirmed appointments after sending automatic reminders, and block available times.
OIANA is a software solution that controls business schedules and takes care of several financial management processes. It's also designed to help businesses get closer to their customers via...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Appointuit
(0 avis)
Appointments and patient relationship management for healthcare providers.
Appointments and patient relationship management for healthcare providers.
Appointments and patient relationship management for healthcare providers.
meeto
(0 avis)
Fee booking and reminder platform for SME's and Individuals.
Fee booking and reminder platform for SME's and Individuals.
Fee booking and reminder platform for SME's and Individuals.
The Food Corridor
(0 avis)
Boutique software for shared-use kitchens to simplify your unique scheduling, billing, and food business management needs.
A kitchen management tool to simplify your scheduling, billing, and member management, all-in-one place. Unlike most scheduling and billing solutions out there, The Food Corridor is built specifically to serve the needs of shared-use, commercial kitchens.
Grow and manage your kitchen with a free listing, self-serve scheduling for space and equipment, automatic payment processing, compliance document management, storage management, customizable pricing, member communication, and more.
A kitchen management tool to simplify your scheduling, billing, and member management, all-in-one place. Unlike most scheduling and billing solutions out there, The Food Corridor is built...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
AppointmentThing
(0 avis)
Appointment scheduling without the back-and-forth emails. It's free to sign up and use.
AppointmentThing is a simple yet powerful scheduling software that saves time and frustration when scheduling your most important meetings. Simple and user friendly, your customers, clients, and even friends & family will love how easy it is to get on your schedule without disrupting your most productive hours of the day. AppointmentThing integrates with all Apple, Outlook, Office 365, and Google Calendar, as well as Stripe or Paypal, so you dont need multiple platforms to run your Business.
AppointmentThing is a simple yet powerful scheduling software that saves time and frustration when scheduling your most important meetings. Simple and user friendly, your customers, clients, and even...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
SkizzleOpus
(0 avis)
Cloud-based appointment scheduling solution that caters to small and midsize businesses across various industries.
SkizzleOpus is a cloud-based appointment scheduling solution that caters to small and midsize businesses across various industries such as financial services, health care, legal services, salons, spas and more. SkizzleOpus is for businesses and individuals who not only want to make themselves online bookable but also strive to optimise their business workflow, increase the performance of their team and increase their profits.
SkizzleOpus is a cloud-based appointment scheduling solution that caters to small and midsize businesses across various industries such as financial services, health care, legal services, salons,...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
SpotOn Appointments
(0 avis)
Book more appointments and improve efficiency. Integrate with payments, marketing and more.
Book more appointments and improve efficiency. Integrate with payments, marketing and more.
Book more appointments and improve efficiency. Integrate with payments, marketing and more.
OnTime
(0 avis)
Spanish-language online appointment tool. It includes customer & agenda management, inventory and sales monitoring & digital marketing.
Spanish-language online appointment tool. It includes customer & agenda management, inventory and sales monitoring & digital marketing.
Spanish-language online appointment tool. It includes customer & agenda management, inventory and sales monitoring & digital marketing.
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Timum
(0 avis)
Timum is an appointment scheduling solution that allows businesses to manage their appointments automatically.
timum is an SaaS solution for automated bookings and appointment coordination. The software aims to optimize appointment management to achieve greater efficiency. timum is used in the real estate industry and offers various functions, such as automatic email reminders, online appointment booking, and a configurable calendar. The latter forms the core element and offers one overview for all-in-one resource management.
timum is an SaaS solution for automated bookings and appointment coordination. The software aims to optimize appointment management to achieve greater efficiency. timum is used in the real estate...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
No-Q
(0 avis)
No-Q makes it possible to manage customer visits, fixing precise days and times for each, eliminating waiting and queues.
No-Q is a German and Italian-language software for appointment scheduling. Users can prevent all kinds of clustering, can make appointments and configure reservations based on parameters such as room capacity and maximum number of visitors. Also, if necessary, it is possible to view a list of visitors at any time.
No-Q is a German and Italian-language software for appointment scheduling. Users can prevent all kinds of clustering, can make appointments and configure reservations based on parameters such as room...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Belbo
(0 avis)
Application platform which allows small and medium business owners to manage their calendar and schedule meetings.
Appointment management and online booking platform which gives small and medium business owners the tools to manage their calendar and schedule meetings via an online interface.
Appointment management and online booking platform which gives small and medium business owners the tools to manage their calendar and schedule meetings via an online interface.
XeniaSoft
(0 avis)
Club Manager is a modular and easy software for the management and access control of sports centers, gyms and swimming pools.
Club Manager is a modular and flexible software for the management of any type of sports center, gym or pool, coordinating subscriptions, accesses and much more. Integrated into the Club Manager software, there is also the innovative My Smart Club App, that provides to all customers an advanced on-line booking service. Thanks to the real-time controls, Club Manager & My Smart Club represent a complete system to automate booking and access control - via turnstile or cards reader.
Club Manager is a modular and flexible software for the management of any type of sports center, gym or pool, coordinating subscriptions, accesses and much more. Integrated into the Club Manager...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
SELLWEKR
(0 avis)
The tool enables the customer to efficiently manage his online appointments, services and ressources
The tool enables the customer to efficiently manage his online appointments, services and ressources
The tool enables the customer to efficiently manage his online appointments, services and ressources
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Bookem
(0 avis)
Appointment management solution that helps businesses handle clients' bookings and send automated reminders.
Appointment management solution that helps businesses handle clients' bookings and send automated reminders.
Appointment management solution that helps businesses handle clients' bookings and send automated reminders.
BookingHawk.com
(0 avis)
Booking management solution designed to help businesses manage customers' bookings, process payments and send reminders via SMS.
Booking management solution designed to help businesses manage customers' bookings, process payments and send reminders via SMS.
Booking management solution designed to help businesses manage customers' bookings, process payments and send reminders via SMS.
HotDoc
(0 avis)
Booking solution that helps general practices and specialists schedule appointments and reduce staff's involvement time.
Booking solution that helps general practices and specialists schedule appointments and reduce staff's involvement time.
Booking solution that helps general practices and specialists schedule appointments and reduce staff's involvement time.
Future Calendar
(0 avis)
Online calendars on auto pilot for listings and added on AI to have a schedule without gaps.
Online calendars on auto pilot for listings and added on AI to have a schedule without gaps.
Online calendars on auto pilot for listings and added on AI to have a schedule without gaps.
TIMOCOMs Smart Logistics System combines applications and services for fast, secure and simple transport processes.
TIMOCOMs Smart Logistics System combines applications and services for fast, secure and simple transport processes. Whether you need help with initiating, commissioning or implementing business transactions, the System provides access to solutions that allow you to master your daily workload with ease. Integrated interface technology allows you to optimally incorporate the System into your existing processes and automate many of your tasks.
TIMOCOMs Smart Logistics System combines applications and services for fast, secure and simple transport processes. Whether you need help with initiating, commissioning or implementing business...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Scribtek
(0 avis)
Appointment scheduling solution that helps businesses create activity schedules, manage groups, accept payments, and more.
Appointment scheduling solution that helps businesses create activity schedules, manage groups, accept payments, and more.
Appointment scheduling solution that helps businesses create activity schedules, manage groups, accept payments, and more.
Calenday On Cloud
(0 avis)
Booking solution to manage appointments with your website, Ads and chatbot.
Calenday On Cloud is the Online Booking Solution to manage appointments with your website, Ads and chatbot. Manage multiple calendars at the same time for each service, operator and location with real time updates. Discover the behavior of your users with detailed statistics and track their activities with Facebook Pixels, Google Analytics scripts and let them book also via QR Codes or create your promotions with special discount codes!
Calenday On Cloud is the Online Booking Solution to manage appointments with your website, Ads and chatbot. Manage multiple calendars at the same time for each service, operator and location with...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
keinaufwand
(0 avis)
Online booking software for scheduling group classes and individual 1:1 appointments.
Online booking software for scheduling group classes and individual 1:1 appointments.
Online booking software for scheduling group classes and individual 1:1 appointments.
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
ARTSVP
(0 avis)
A simple and powerful booking system. Improve relationships with clients and grow your mailing list
A simple and powerful booking system. Improve relationships with clients and grow your mailing list
A simple and powerful booking system. Improve relationships with clients and grow your mailing list
Holly
(0 avis)
Meet Holly Holly, your AI assistant. Book, confirm, reschedule and automate telehealth follow-ups, 24/7.
Meet Holly Holly, your AI assistant. Book, confirm, reschedule and automate telehealth follow-ups, 24/7.
Meet Holly Holly, your AI assistant. Book, confirm, reschedule and automate telehealth follow-ups, 24/7.
bookingtime
(0 avis)
Onlinetermine.com simplifies the booking and organization of customer appointments for the self-employed and companies of all sizes.
Course and seminar participants and customers can book their appointments themselves with Onlinetermine.com. Once set up, the customer can see a company's appointments, data such as opening times or contact details, and which appointments are available, at a glance. The free version is suitable for companies with up to 50 branches, or fewer than 250 employees. The business version facilitates appointment management for franchisees and large companies.
Course and seminar participants and customers can book their appointments themselves with Onlinetermine.com. Once set up, the customer can see a company's appointments, data such as opening times or...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Victory
(0 avis)
Victory² software comprises a cash register and calendar to digitize hairdressing salon businesses.
Victory² offers clients a two-part option to digitize hairdressing salon businesses. Firstly, there is a salon cash register that automates everyday tasks and provides an overview of what's happening in the salon. Secondly, there is a digital calendar that allows appointments to be booked over the internet in real-time. The two digital solutions serve to acquire new customers and help streamline everyday salon business processes.
Victory² offers clients a two-part option to digitize hairdressing salon businesses. Firstly, there is a salon cash register that automates everyday tasks and provides an overview of what's happening...
Termin online buchen
(0 avis)
Termin online buchen is appointment management software package for service providers. Customers book appointments via the homepage.
This software enables service providers in every industry to manage their appointments and includes special functions for specific industries, such as hairdressing and craftwork. Appointments can be booked on the homepage. In addition to booking service staff, its also possible to book other resources, such as rooms, cars, or devices. All assignments are clearly displayed on a planning board. Appointments can be created with just a few clicks on a form, or via a drag & drop calendar feature.
This software enables service providers in every industry to manage their appointments and includes special functions for specific industries, such as hairdressing and craftwork. Appointments can be...
Spinalogic
(0 avis)
With Spinalogic Effortless Appointments software make smart appointments & eliminate errors by making sure you are never double booked
With Spinalogic Effortless Appointments software make smart appointments & eliminate errors by making sure you are never double booked
With Spinalogic Effortless Appointments software make smart appointments & eliminate errors by making sure you are never double booked
CitaDirecta
(0 avis)
Online booking center by appointment.
Customers choose the time and automatically sign up for the services in your store.
Online booking center by appointment.
Customers choose the time and automatically sign up for the services in your store.
Online booking center by appointment.
Customers choose the time and automatically sign up for the services in your store.
Planubo
(0 avis)
It's an all-in-one solution for any type of instructing business. From private coaching to teaching pros to large studios.
It's an all-in-one solution for any type of instructing business. From private coaching to teaching pros to large studios. It helps with scheduling, invoicing, payments, student feedback, website integration, and business insights. Each of your students will have their own personal account and can view your feedback and the documents or videos you have shared with them. With the integrated payment system, you can create invoices and get paid by your students directly within the Planubo platform.
It's an all-in-one solution for any type of instructing business. From private coaching to teaching pros to large studios. It helps with scheduling, invoicing, payments, student feedback, website...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Gendo
(0 avis)
It helps in improving management and increasing profits through scheduling, finance control and other aspects of business management.
It helps in improving management and increasing profits through scheduling, finance control and other aspects of business management.
It helps in improving management and increasing profits through scheduling, finance control and other aspects of business management.
Clevero
(0 avis)
Clevero offers CRM & Business Management Solutions for Small Business
Clevero offers CRM & Business Management Solutions for Small Business
Clevero offers CRM & Business Management Solutions for Small Business
Bok.to
(0 avis)
It's a web-based booking page creator for businesses which provide services that require appointment
It's a web-based booking page creator for businesses which provide services that require appointment
It's a web-based booking page creator for businesses which provide services that require appointment
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Dime.Scheduler
(0 avis)
A graphical resource and project planning solution for the Microsoft Dynamics product suite.
Dime.Scheduler is the graphical resource planning and scheduling solution of choice for Microsoft Dynamics NAV, Business Central, and CRM users.
You get a real-time overview of the work that needs to be done and you can create a schedule for your workforce accordingly, all of which is seamlessly processed by the other workflows you may have in place in the company. All of this results in fewer errors, a higher occupancy rate, more output, thereby saving you time and money.
Dime.Scheduler is the graphical resource planning and scheduling solution of choice for Microsoft Dynamics NAV, Business Central, and CRM users.
You get a real-time overview of the work that needs...
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
OnMed
(0 avis)
Appointment scheduling software to help medical institutions manage online bookings, appointments, medical records reminders and more.
Appointment scheduling software to help medical institutions manage online bookings, appointments, medical records reminders and more.
Appointment scheduling software to help medical institutions manage online bookings, appointments, medical records reminders and more.
Skedule.ai
(0 avis)
Skedule.ai, free appointment scheduling platform for individuals & businesses with AI powered functionalities.
Skedule.ai, free appointment scheduling platform for individuals & businesses. Typical set of users include professionals, sales managers, individual doctors, immigration lawyers, consultants etc. The platform offers greater flexibility for users to set their days of availability, start time-end time to marking a holiday to switching off the calendar to integration with google calendar/ outlook calendar to avoid double booking, and option for users to create events and publish them with ease
Skedule.ai, free appointment scheduling platform for individuals & businesses. Typical set of users include professionals, sales managers, individual doctors, immigration lawyers, consultants etc....
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Clinicarx
(0 avis)
It is a pharmaceutical services management tool that helps users create online agendas, schedule appointments, monitor patients, etc.
It is a pharmaceutical services management tool that helps users create online agendas, schedule appointments, monitor patients, etc.
It is a pharmaceutical services management tool that helps users create online agendas, schedule appointments, monitor patients, etc.
Getzen
(0 avis)
Virtual assistant platform designed to help businesses schedule appointments, manage bookings and receive automated reminders.
Virtual assistant platform designed to help businesses schedule appointments, manage bookings and receive automated reminders.
Virtual assistant platform designed to help businesses schedule appointments, manage bookings and receive automated reminders.
ufirst
(0 avis)
Cloud-based appointment booking and virtual queue management solution for brick-and-mortar businesses to reduce overcrowding.
ufirst is a cloud-based queuing management system and virtual agenda that digitizes queues and appointments, allowing companies to manage on-site flows and avoid long-time waitings of customers.
ufirst's goal is to reduce queues and better manage customers’ time by supporting public and private operators in ensuring a better user experience.
Today ufirst manages more than 200.000 bookings a day and you can find it in more than 250 cities in 5 different countries.
ufirst is a cloud-based queuing management system and virtual agenda that digitizes queues and appointments, allowing companies to manage on-site flows and avoid long-time waitings of customers....
e-app24
(0 avis)
Appointment management is an online portal to manage unlimited number of users, calendars, appointments from anywhere.
Appointment management is an online portal to manage unlimited number of users, calendars, appointments from anywhere.
Appointment management is an online portal to manage unlimited number of users, calendars, appointments from anywhere.
TuCalendi
(0 avis)
Easy appointment scheduling. Create a public or private calendar for instant appointment scheduling.
Powerful but easy, TuCalendi automated appointment scheduler allows you to organize appointments faster and easier. Thousands of users benefit from convenient scheduling, more time for priorities. TuCalendi connects to Google or Outlook calendars and apps like ClickUp, Stripe, GoToMeeting and Zoom for a seamless user experience.
Powerful but easy, TuCalendi automated appointment scheduler allows you to organize appointments faster and easier. Thousands of users benefit from convenient scheduling, more time for priorities....
- Planification automatisée
- Confirmation et rappels
- Synchronisation du calendrier
- Planification des groupes
- Rendez-vous récurrents
- Réservation en ligne
Qualified
(0 avis)
Our Conversational Marketing platform helps you meet with VIPs in real time using live chat, chatbots, voice calls, and screen sharing.
Our Conversational Marketing platform helps you meet with VIPs in real time using live chat, chatbots, voice calls, and screen sharing.
Our Conversational Marketing platform helps you meet with VIPs in real time using live chat, chatbots, voice calls, and screen sharing.
Propulsion Appointment Planner is a SaaS solution that allows customers to book an appointment themselves via a website application.
With the online Propulsion Appointment Planner, clients can book their own appointment with a sales representative. An option generator shows the client various options, which the client can choose from. When presenting the options, the software takes preset parameters into account. This can be a zip code so that the right area diary is selected. Many options are available as standard. All calendars can be viewed centrally.
With the online Propulsion Appointment Planner, clients can book their own appointment with a sales representative. An option generator shows the client various options, which the client can choose...
DocsTime
(0 avis)
Medical referral, patient scheduling, insurance verification, dr search app & desktop. EMR integrate
Medical referral, patient scheduling, insurance verification, dr search app & desktop. EMR integrate
Medical referral, patient scheduling, insurance verification, dr search app & desktop. EMR integrate
SKED
(0 avis)
A powerful website template with integrated appointment booking software, payments & custom domain.
A powerful website template with integrated appointment booking software, payments & custom domain.
A powerful website template with integrated appointment booking software, payments & custom domain.
Nuna
(0 avis)
An all-in-one software for mental healthcare experts saving them time and growing their income.
An all-in-one software for mental healthcare experts saving them time and growing their income.
An all-in-one software for mental healthcare experts saving them time and growing their income.
Logiciels d'agenda : guide d'achat
Table des matières
Qu'est-ce qu'un logiciel d'agenda ?
Un logiciel d'agenda permet aux entreprises et aux professionnels de rationaliser leur processus de prise de rendez-vous avec leurs collaborateurs, clients, patients, etc. Avec ce type de logiciel, les entreprises peuvent envoyer des rappels préalables afin de réduire au minimum les rendez-vous manqués et les annulations de dernière minute. Les logiciels d'agenda aident également les entreprises à résoudre différents problèmes liés aux doubles réservations et aux surréservations en fournissant un aperçu en temps réel de tous les rendez-vous quotidiens.
Avantages d'un logiciel d'agenda
- Réduire les non-présentations et les trous dans l'agenda : les logiciels d'agenda permettent de faire un suivi des rendez-vous à venir et d'envoyer des rappels à vos clients et prestataires. avant chaque entrevue pour réduire le nombre de rendez-vous manqués. De plus, les clients peuvent utiliser des fonctions de communication intégrées pour reprogrammer leurs rendez-vous et en informer le prestataire à l'avance (par message ou e-mail) s'ils ne peuvent pas honorer le rendez-vous initial.
- Réserver sur différents canaux : contrairement aux méthodes de prise de rendez-vous classiques qui demandent aux clients de prendre contact par téléphone ou en personne, les logiciels d'agenda offrent davantage de liberté concernant le mode de réservation. Les clients peuvent prendre rendez-vous par téléphone, à l'aide d'une application mobile, à travers un portail en ligne ou par l'intermédiaire d'un tiers. Ces possibilités permettent d'attirer des clients et patients provenant de multiples canaux tout en proposant une meilleure expérience globale aux utilisateurs.
- Meilleure planification du personnel : la plupart des logiciels d'agenda permettent également aux entreprises de surveiller le planning du personnel pour préparer et attribuer des quarts de travail, suivre les heures de travail et garder une trace des opérations quotidiennes sans aucuns frais supplémentaires.
Fonctionnalités clés des logiciels d'agenda
- Rappels de rendez-vous : configurez des rappels automatiques et envoyez-les à vos clients et prestataires pour leur rappeler un rendez-vous à venir, un paiement qui arrive à échéance ou encore pour les informer d'un changement d'horaire avant l'entrevue.
- Réservation en ligne : prenez des rendez-vous clients sur des portails de réservation en ligne, des applications mobiles, des bornes, etc. De plus, les clients peuvent afficher les créneaux disponibles et réserver celui qui leur convient le mieux.
- Planification automatisée : consultez la disponibilité du personnel en temps réel et préparez des quarts de travail en prenant en compte différents facteurs, notamment le poste, l'ancienneté ou les préférences de vos collaborateurs.
- Synchronisation du calendrier : synchronisez les informations de vos rendez-vous clients et votre agenda à l'aide de logiciels ou d'applications sur le cloud comme Google Agenda, Outlook et iCal.
- Rendez-vous périodiques : fixez des rendez-vous réguliers sur une période donnée pour que vos clients n'aient pas à reprendre constamment rendez-vous.
Points à prendre en compte au moment d'acheter un logiciel d'agenda
- Recherchez des fonctionnalités qui répondent à vos besoins métiers : les logiciels d'agenda s'adaptent aux entreprises de toutes tailles, mais leur utilité dépend généralement de qui les utilise. En effet, si les utilisateurs individuels peuvent se contenter de planifier et de suivre un nombre limité de rendez-vous, les PME auront besoin de gérer de nombreuses demandes de rendez-vous et d'organiser efficacement les horaires du personnel. Les entreprises ont donc souvent besoin d'un système complet qui intègre des fonctions de prise de rendez-vous, de planification du personnel, de gestion du temps, de rappels de réunion, de gestion des rendez-vous périodiques, de fidélisation de la clientèle et de multitasking. En tant qu'acheteur, il est important de déterminer quels sont les principaux besoins de votre entreprise afin de choisir un logiciel d'agenda qui réponde à ces exigences.
- Solutions spécialisées : bien que la plupart des logiciels d'agenda conviennent à tout type de secteur d'activité, quelques solutions sont toutefois conçues pour répondre aux besoins d'un secteur particulier, comme les soins de santé, l'hôtellerie ou encore le bien-être. En tant qu'acheteur, il est préférable de privilégier une solution dédiée plutôt qu'un logiciel générique (dans la mesure où cela correspond à vos besoins). Certaines solutions dédiées fournissent des modèles prêts à l'emploi et des champs optimisés pour votre modèle commercial tandis que d'autres facilitent la mise en conformité avec les différentes réglementations sectorielles auxquelles votre entreprise pourrait être soumise.
Principales tendances en matière de logiciels d'agenda
- Les bots de prise de rendez-vous gagnent en popularité : des éditeurs comme SoBo Bot et botsplash proposent désormais des agents conversationnels qui peuvent être intégrés au site web des entreprises, à leur compte Facebook Messenger ou à des applications de messagerie comme WhatsApp. Ces chatbots optimisés par intelligence artificielle (IA) sont en train d'opérer une réelle transformation des technologies de communication employées dans le domaine de la planification. En effet, ces assistants virtuels sont capables d'interagir avec les clients par messages textes ou vocaux et de valider des demandes de rendez-vous sans aucune intervention humaine. Selon Capterra, près de 68 % des PME utilisent ou prévoient d'utiliser des chatbots dans les deux années à venir.
- Les solutions d'agenda multicanaux au cœur d'une expérience client haut de gamme : la première prise de rendez-vous représente, dans de nombreux cas, le premier contact entre une entreprise et ses clients. En adoptant une stratégie de prise de rendez-vous multicanaux, les entreprises peuvent non seulement améliorer l'expérience client, mais aussi augmenter la probabilité qu'un client potentiel se décide à prendre rendez-vous. De plus en plus d'entreprises commencent à prendre conscience de ces avantages et s'emploient à offrir une meilleure expérience à leurs clients et ce, dès le premier contact.
- Les applications d'agenda sur mobile ont le vent en poupe : selon une enquête publiée par eMarketer en 2018, les adultes résidants aux États-Unis passent en moyenne trois heures et trente-cinq minutes par jour sur leurs téléphones portables. Qui plus est, 90 % de ce temps serait passé sur des applications mobiles. Cela signifie que de plus en plus de clients américains potentiels auront tendance à privilégier les entreprises et fournisseurs qui leur permettent de prendre rendez-vous via une application mobile.