Logiciels de gestion des avis

Un logiciel de gestion des avis aide les entreprises à collecter des témoignages et des avis, à répondre aux commentaires négatifs et à améliorer la perception des clients vis-à-vis du produit ou du service offert.

Pourquoi Capterra est gratuit

Grade.us

Grade.us

par Grade Us

(129 avis)

Plateforme de marketing et de gestion des avis n° 1, en "marque blanche" pour les agences et les référenceurs. Grade.us vous permet : 1) d'automatiser la récolte d'un plus grand nombre d'avis positifs en ligne sur des sites spécialisés, sur Google ou Facebook ; 2) de récupérer les clients mécontents avant qu'ils ne publient un avis négatif ; 3) de surveiller les avis partout sur le web pour toujours savoir ce qui se dit sur votre marque ; 4) de convertir automatiquement les meilleurs avis en contenu parfaitement référençable pour les médias sociaux et le web afin de consolider votre bonne réputation. En savoir plus sur Grade.us

La plateforme de marketing et de gestion des avis préférée des marketeurs, des agences de marketing et des spécialistes du SEO, aux couleurs de votre marque. Automatisez la récolte d'un plus grand nombre d'avis positifs en ligne. En savoir plus sur Grade.us

Podium

Podium

par Podium

(57 avis)

Podium review management is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium platform also makes it easy to manage all your Facebook messages, Google's click-to-message and inbound texts from customers from one dashboard. You can also track all of your reviews from over 40 different review sites so you can quickly reply to reviews, report on locations and understand customer sentiment. Get a custom proposal for your business today. En savoir plus sur Podium

Review management done right. Get more reviews, more customers and improve your reputation on the sites that matter most. En savoir plus sur Podium

Yext Reviews

Yext Reviews

par Yext

(28 avis)

Customers and search engines make decisions about your brand every day based on your ratings and reviews. If you dont actively manage this important set of facts, you could be leaving your star ratings up to a few detractors. Yext Reviews helps you unlock your brands true rating by generating authentic reviews directly from your customers. En savoir plus sur Yext Reviews

Unlock your brands true rating by generating authentic reviews directly from your customers. En savoir plus sur Yext Reviews

Annex Cloud

Annex Cloud

par Annex Cloud

(21 avis)

Annex Cloud helps you get more from your customers. Fully integrated referral marketing, customer loyalty, and user generated content solutions work together to deliver a unified customer experience, a greater quantity and quality of referrals and content, and more resilient customer relationships. All of our solutions are backed by an expert team of customer success managers, comprehensive analytics, and extensive third-party integrations. En savoir plus sur Annex Cloud

Get more from your customers with a complete referral marketing, customer loyalty, and user generated content platform. En savoir plus sur Annex Cloud

JUMP

JUMP

par JUMP

(2 avis)

Solution centralisée pour gérer la présence en ligne des entreprises, y compris les médias sociaux, les avis, la viabilité et les données. En savoir plus sur JUMP

Solution centralisée pour gérer la présence en ligne des entreprises, y compris les médias sociaux, les avis, la viabilité et les données. En savoir plus sur JUMP

A Review Fetch

A Review Fetch

par A Review Fetch

(0 avis)

Display Amazon and AliExpress reviews easily and automatically with A Review Fetch! In addition: receive daily emails with new reviews, handle negative reviews quickly & easily, manage reviews across AliExpress and 12 Amazon marketplaces and download reviews to a spreadsheet. En savoir plus sur A Review Fetch

Display Amazon and AliExpress product reviews on your site automatically! Be sure to see all features. En savoir plus sur A Review Fetch

NiceJob

NiceJob

par NiceJob

(40 avis)

----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website. Unlike competitors, we have no contracts, a 14-day free trial, and are only $75/month ---> Try it free at get.nicejob.co <--- En savoir plus sur NiceJob

----> NiceJob is the easiest way to get more great reviews, referrals and sales. No contracts, 14-day free trial, then just $75/month. En savoir plus sur NiceJob

BirdEye

BirdEye

par BirdEye

(116 avis)

With BirdEye, businesses can generate new customer reviews, monitor and respond to them in real-time. BirdEye's natural language processing engine and machine learning algorithms aggregate big data from review sites and social channels to create detailed reports of consumer sentiment across locations, time frames and frequent keywords, so businesses can take organized action to improve customer experience and boost ratings, all from one clean dashboard. En savoir plus sur BirdEye

Helps businesses collect, monitor and market customer reviews to manage online reputation and improve customer experience. En savoir plus sur BirdEye

Broadly Reviews

Broadly Reviews

par Broadly

(43 avis)

Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. En savoir plus sur Broadly Reviews

Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. En savoir plus sur Broadly Reviews

Trustpilot

Trustpilot

par Trustpilot

(346 avis)

Trustpilot est un outil de gestion des avis clients qui aide les entreprises en ligne à se connecter et à établir la confiance avec leurs clients. Les entreprises utilisent Trustpilot pour améliorer l'expérience client, se démarquer davantage des moteurs de recherche, augmenter les conversions et les ventes sur site, et bâtir une réputation de confiance. Les fonctionnalités comprennent : un reporting d'analyse et une analytique performants, des évaluations de marchands Google, des vedettes d'extraits enrichis, des invitations à des avis et des rappels, des widgets d'évaluation sur site, et plus encore. En savoir plus sur Trustpilot

Outil de gestion des avis clients qui vous aide à vous connecter et à établir la confiance avec vos clients. En savoir plus sur Trustpilot

Yotpo

Yotpo

par Yotpo

(106 avis)

La solution intégrée de Yotpo permet aux marques d'e-commerce de recueillir des avis clients, des photos et des Q et R à partir d'une plateforme unique pour augmenter le trafic, la preuve sociale et les ventes. Partenaire officiel de Google, Facebook et Shopify Plus et intégrant des plateformes et des outils de commerce de premier plan, Yotpo facilite la gestion d'avis à l'aide d'une seule plateforme cohérente. Cette solution est idéale pour le développement des marques traitant plus de 300 commandes par mois. En savoir plus sur Yotpo

Yotpo aide les marques à collecter et tirer parti des avis et des photos tout au long du parcours de l'acheteur pour augmenter la confiance, la preuve sociale et les ventes. En savoir plus sur Yotpo

GetMoreReviews

GetMoreReviews

par Get More Reviews

(38 avis)

Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! En savoir plus sur GetMoreReviews

Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. En savoir plus sur GetMoreReviews

Elevatie

Elevatie

par Elevatie

(3 avis)

Elevatie is an emerging reputation management software trusted by hundreds of businesses. Get reviews on sites that matter most like Google, Facebook, Homestars, Dealerrater & more. Elevaties real-time text messaging platform allows you to respond to all customer interactions. Elevatie provides sentiment analysis through our natural language processing plus other various reporting so your business can make the best decisions to improve customer experience, impact local SEO, from one dashboard. En savoir plus sur Elevatie

Manage your business's online reputation and provide feedback on customer experience. En savoir plus sur Elevatie

LocalClarity

LocalClarity

par LocalClarity

(3 avis)

LocalCharity est une plateforme qui permet aux entreprises implantées sur plusieurs sites de contrôler leur réputation et leur présence. De nombreuses marques internationales utilisent les outils de la plateforme pour recueillir des informations sur les tendances associées aux avis des clients, développer des relations en répondant directement aux avis des clients, recueillir des informations à travers plusieurs sites, villes, états/régions et pays ou encore augmenter le trafic web local. Créée par seoClarity labs, la plateforme a été conçue à la demande de clients souhaitant utiliser des services de gestion de la réputation adaptés à leur entreprise. En savoir plus sur LocalClarity

Permet aux entreprises et aux agences de référencement (SEO) de gérer les avis des clients, d'améliorer les notes de réputation et d'augmenter le trafic issu de recherches locales. En savoir plus sur LocalClarity

Djubo

Djubo

par Djubo

(45 avis)

La suite technologique de l'hôtel DJUBO aide à optimiser la présence en ligne de l'hôtel et la distribution hors ligne avec le gestionnaire de canaux auto-sync et CRS destiné à améliorer les revenus, mieux commercialiser l'hôtel au-delà des OTA (agences de tourisme) classiques avec Google Hotel Ads, l'intégration TripAdvisor et le moteur Direct Booking. Elle permet également de rationaliser les opérations grâce à son système intégré de gestion de la propriété, de gérer la réputation en ligne de l'hôtel comme les critiques et d'améliorer les capacités de prise de décision grâce à l'analyse des ventes et aux outils d'information sur le marché. En savoir plus sur Djubo

Tout ce qui est nécessaire pour mieux gérer l'hôtel, DISTRIBUTION, MARKETING, EXPLOITATION ET VEILLE , le tout sur une seule plateforme. En savoir plus sur Djubo

Reputation Loop

Reputation Loop

par Reputation Loop

(22 avis)

Reputation Loop is a complete Reputation Management and Monitoring Platform designed for local business owners. The Automated Customer Feedback Loop helps owners generate fresh feedback from recent customers, providing them with an instant snapshot of how the business is doing down to a granular level. Negative feedback is flagged and routed directly to a supervisor or owner, while customers who've left positive feedback are asked to share their experience online, creating 5-star reviews. En savoir plus sur Reputation Loop

Reputation marketing platform that gathers feedback from your customers and turns it into 5-star reviews online. En savoir plus sur Reputation Loop

eEndorsements.com

eEndorsements.com

par eEndorsements

(2 avis)

eEndorsements helps over 10,000 businesses capture more reviews, grow social word of mouth, and enhance internet search results. Capture more reviews on Google, Facebook, and over 30+ other platforms including video reviews. Automate with connectivity to 1000+ popular software platforms. Full of additional features and customization, the absolute best and most affordable review management platform available. En savoir plus sur eEndorsements.com

eEndorsements- Review Management. Capture more reviews on Google, Facebook, and more. Grow social word of mouth and own search results En savoir plus sur eEndorsements.com

PowerReviews

PowerReviews

par PowerReviews

(4 avis)

Software suite that helps collect, moderate, and display reviews and ratings online. Includes review analytics, and Q&A tools.

Software suite that helps collect, moderate, and display reviews and ratings online. Includes review analytics, and Q&A tools.

Shopper Approved

Shopper Approved

par Shopper Approved

(1 avis)

Collects up to 70 times more ratings and reviews for clients than any other review platform.

Collects up to 70 times more ratings and reviews for clients than any other review platform.

WizVille

WizVille

par WizVille

(1 avis)

Un retour client en temps réel SaaS et une solution de gestion des plaintes, spécialement conçue pour les commerces de détail et les fournisseurs de services locaux.

Un retour client en temps réel SaaS et une solution de gestion des plaintes, spécialement conçue pour les commerces de détail et les fournisseurs de services locaux.

ReviewPush

ReviewPush

par ReviewPush.com

(2 avis)

Review monitoring solution that allows for review soliciting and review responding.

Review monitoring solution that allows for review soliciting and review responding.

ReviewInc

ReviewInc

par ReviewInc

(8 avis)

ReviewInc is a full-featured, comprehensive online reputation management software that is affordable and easy to use for businesses.

ReviewInc is a full-featured, comprehensive online reputation management software that is affordable and easy to use for businesses.

FeedCheck

FeedCheck

par FeedCheck

(1 avis)

Brings all product reviews in one place to give you a complete overview of your reviews.

Brings all product reviews in one place to give you a complete overview of your reviews.

Advocately

Advocately

par Advocately

(2 avis)

Let your customer advocacy work for you! Set up campaigns to generate more online reviews in 2 minutes.

Let your customer advocacy work for you! Set up campaigns to generate more online reviews in 2 minutes.

TrustSpot

TrustSpot

par TrustSpot

(1 avis)

TrustSpot helps you collect & display customer reviews, photos, Q&A, and more to increase your trust, conversion rate and social proof.

TrustSpot helps you collect & display customer reviews, photos, Q&A, and more to increase your trust, conversion rate and social proof.

Bazaarvoice Connections

Bazaarvoice Connections

par Bazaarvoice

(5 avis)

Connect shoppers on retail sites with brand product experts to deliver the information they need to buy with confidence.

Connect shoppers on retail sites with brand product experts to deliver the information they need to buy with confidence.

rateit.cool

rateit.cool

par Cool Services

(1 avis)

rateit.cool shows you the product reviews of other customers. This supports you in your buying decision. The App contains no ads!

rateit.cool shows you the product reviews of other customers. This supports you in your buying decision. The App contains no ads!

WebPunch

WebPunch

par WebPunch

(31 avis)

Knocking out the competition one review at a time!

Knocking out the competition one review at a time!

Okendo

Okendo

par Okendo

(22 avis)

Enables retailers to capture and showcase customer ratings, reviews, profiles, photos, videos, questions, answers, and comments.

Enables retailers to capture and showcase customer ratings, reviews, profiles, photos, videos, questions, answers, and comments.

Localyser

Localyser

par Digital Interactive Middle East

(10 avis)

Monitor & respond to all of your restaurant & retail locations reviews in the Middle East from across the web from one place.

Monitor & respond to all of your restaurant & retail locations reviews in the Middle East from across the web from one place.

Swell CX

Swell CX

par Swell CX

(8 avis)

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Chekkit

Chekkit

par Chekkit

(8 avis)

Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and more.

Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and more.

Empower Reviews

Empower Reviews

par Empower Reviews

(4 avis)

Request customer feedback & send positive reviewers to review sites. View and respond to reviews on all major third party reviews sites

Request customer feedback & send positive reviewers to review sites. View and respond to reviews on all major third party reviews sites

Promoter Ninja for NPS

Promoter Ninja for NPS

par Hoshinplan Strategy

(3 avis)

L'outil de sondage par e-mail Net Promoter Score est le moins cher et le plus simple pour surveiller la satisfaction client. Multilangue, personnalisation sans code.

L'outil de sondage par e-mail Net Promoter Score est le moins cher et le plus simple pour surveiller la satisfaction client. Multilangue, personnalisation sans code.

Rannko

Rannko

par Rannko

(3 avis)

Scalable business self-management solution with review and social media management, smart menus, listings management and web analysis.

Scalable business self-management solution with review and social media management, smart menus, listings management and web analysis.

Verified Reviews

Verified Reviews

par Net Reviews

(3 avis)

Collect, moderate, analyse and publish customers reviews after an online or offline purchase.

Collect, moderate, analyse and publish customers reviews after an online or offline purchase.

HOTH Stars

HOTH Stars

par The HOTH

(2 avis)

Prevent negative public reviews and simplify review promotion with review alerts and positive review autoposting to social media.

Prevent negative public reviews and simplify review promotion with review alerts and positive review autoposting to social media.

ReviewProPlus

ReviewProPlus

par ReviewProPlus

(2 avis)

We make getting customer reviews easy! Our automated software does all the work so you can concentrate on running your business.

We make getting customer reviews easy! Our automated software does all the work so you can concentrate on running your business.

Turn To

Turn To

par TurnTo Networks

(1 avis)

Quatre produits innovants qui fonctionnent parfaitement ensemble (avis et évaluations, questions-réponses de la communauté, commentaires visuels et commentaires sur le paiement).

Quatre produits innovants qui fonctionnent parfaitement ensemble (avis et évaluations, questions-réponses de la communauté, commentaires visuels et commentaires sur le paiement).

Vendasta Reputation Management

Vendasta Reputation Management

par Vendasta Technologies

(1 avis)

Designed for B2B companies to provide local businesses with online presence management, review monitoring and generation tools.

Designed for B2B companies to provide local businesses with online presence management, review monitoring and generation tools.

GrowthScore

GrowthScore

par GrowthScore

(1 avis)

Improve your online reputation and generate more leads with GrowthScore's all-in-one customer advocacy software.

Improve your online reputation and generate more leads with GrowthScore's all-in-one customer advocacy software.

Convuent

Convuent

par Convuent

(1 avis)

Review, feedback and online reputation management for local business.

Review, feedback and online reputation management for local business.

YouReview

YouReview

par YouReview

(0 avis)

Online reputation management tool designed to automate review monitoring, collection, and display on the website.

Online reputation management tool designed to automate review monitoring, collection, and display on the website.

Chatmeter

Chatmeter

par Chatmeter

(0 avis)

Reputation management platform for retailers managing multiple locations. Monitor your competitors, manage reviews and social media.

Reputation management platform for retailers managing multiple locations. Monitor your competitors, manage reviews and social media.

TestimonialTree

TestimonialTree

par Testimonial Tree

(0 avis)

Testimonial and review management platform for secure and simple testimonial sharing, collection, storage, filtering, and sorting.

Testimonial and review management platform for secure and simple testimonial sharing, collection, storage, filtering, and sorting.

RevLeap

RevLeap

par RevLeap

(0 avis)

We are the leading reputation management software for business reviews helping businesses get more 4 and 5-star reviews.

We are the leading reputation management software for business reviews helping businesses get more 4 and 5-star reviews.

Appbot

Appbot

par Appbot

(0 avis)

Analysez les avis donnés aux applications à partir d'iTunes, Google Play, Windows et Amazon à l'échelle mondiale.

Analysez les avis donnés aux applications à partir d'iTunes, Google Play, Windows et Amazon à l'échelle mondiale.

The Review Solution

The Review Solution

par Third Coast Interactive

(0 avis)

Request customer reviews through a mobile app or desktop app with a single click. Notifications, reporting, and alerts.

Request customer reviews through a mobile app or desktop app with a single click. Notifications, reporting, and alerts.

Amzmailer

Amzmailer

par Amzmailer

(0 avis)

Helps sellers manage negative feedback, get more Amazon reviews, and proactively rank higher.

Helps sellers manage negative feedback, get more Amazon reviews, and proactively rank higher.

Storebadge

Storebadge

par Storebadge

(0 avis)

Storebadge helps to monitor and promote user generated content about the specific brand.

Storebadge helps to monitor and promote user generated content about the specific brand.

ReviewPete

ReviewPete

par NEATCO Software

(0 avis)

Customer review & reputation management software that enables in getting more reviews on Google, Facebook & Yelp.

Customer review & reputation management software that enables in getting more reviews on Google, Facebook & Yelp.

Orep

Orep

par Orep

(0 avis)

Review and rating management software which collects user-generated content and increase the sales of a store by 40%

Review and rating management software which collects user-generated content and increase the sales of a store by 40%

TheySay

TheySay

par THEY SAY TRACKING

(0 avis)

TheySay is a review management tool that supports relevant reviews collection among customers for brand perception improvement.

TheySay is a review management tool that supports relevant reviews collection among customers for brand perception improvement.

Reviewninja

Reviewninja

par Reviewninja

(0 avis)

Drives your customers to become marketing engines, increase review volume and ratings, and drive higher customer acquisition.

Drives your customers to become marketing engines, increase review volume and ratings, and drive higher customer acquisition.

Kydos

Kydos

par Kydos

(0 avis)

Request & manage customer reviews from 40+ listings. Provides web analytics & consumer insights for the most accurate reports.

Request & manage customer reviews from 40+ listings. Provides web analytics & consumer insights for the most accurate reports.

Reviews Suite

Reviews Suite

par ResellerRatings

(0 avis)

With Reviews Suite, you can collect, analyze and syndicate UGC from one platform making it easy to reach and convert more shoppers.

With Reviews Suite, you can collect, analyze and syndicate UGC from one platform making it easy to reach and convert more shoppers.

Sotellus

Sotellus

par SoTellUs

(0 avis)

Review system that allows you to get video, audio, and written reviews instantly.

Review system that allows you to get video, audio, and written reviews instantly.

Legit Local

Legit Local

par Legit Local

(0 avis)

Invite your customers to give you feedback and/or a review Google, Yelp, or Facebook via text or email for free.

Invite your customers to give you feedback and/or a review Google, Yelp, or Facebook via text or email for free.

Insight Mailer

Insight Mailer

par Insight Mailer

(0 avis)

Feedback management software developed for Amazon sellers to Increase their organics reviews and ratings.

Feedback management software developed for Amazon sellers to Increase their organics reviews and ratings.

B-Reputation

B-Reputation

par b-reputation

(0 avis)

Avis pros | Réputation digitale | Infos financières

Avis pros | Réputation digitale | Infos financières

Algorip

Algorip

par Renesent

(0 avis)

SaaS platform synchronizes unlimited directories and consumer sites of an organization under a single dashboard.

SaaS platform synchronizes unlimited directories and consumer sites of an organization under a single dashboard.

gobiggi Review

gobiggi Review

par GoBiggi

(0 avis)

gobiggi Review software enables you to collect and share reviews by giving you a dedicated review page and linking to social media.

gobiggi Review software enables you to collect and share reviews by giving you a dedicated review page and linking to social media.

eZReview

eZReview

par Knovos

(0 avis)

eZReview is a time-proven and powerful document review platform with built-in machine learning that delivers best-in-class performance.

eZReview is a time-proven and powerful document review platform with built-in machine learning that delivers best-in-class performance.