---
description: AI Agents for Customer Support : trouvez et comparez les meilleurs outils au Luxembourg. Notre outil comparateur gratuit et interactif vous permet de sélectionner votre logiciel métier et de contacter plusieurs fournisseurs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI Agents for Customer Support : meilleurs outils - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [AI Agents for Customer Support](https://www.capterra.lu/directory/34696/ai-agents-for-customer-support/software)

# AI Agents for Customer Support

Canonical: https://www.capterra.lu/directory/34696/ai-agents-for-customer-support/software

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## Produits

1. [Aircall](https://www.capterra.lu/software/144486/aircall) — 4.2/5 (460 reviews) — Aircall est le système de téléphonie cloud le plus intuitif. Faites l'expérience d'une configuration facile qui ne nécessite aucun matériel et qui comprend des dizaines d'intégrations CRM.
2. [Assembled AI](https://www.capterra.lu/software/1073241/Assembled-Assist) — 1.0/5 (1 reviews) — Plateforme d’IA générative qui aide à prévoir le volume de cas d’assistance, à gérer le planning des équipes, à suivre les indicateurs de performance, à automatiser les flux de travail, et bien plus.

## Catégories connexes

- [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software)
- [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)
- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/directory/34696/ai-agents-for-customer-support/software)
- [Toutes les catégories](https://www.capterra.lu/directory)

## Cette page est disponible dans les langues suivantes.

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| es-PE | <https://www.capterra.pe/directory/34696/ai-agents-for-customer-support/software> |
| fr | <https://www.capterra.fr/directory/34696/ai-agents-for-customer-support/software> |
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