--- description: MineOS : qu'en pensent les utilisateurs ? Lisez les avis clients sur MineOS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MineOS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Conformité RGPD](/directory/31309/gdpr-compliance/software) > [MineOS](/software/1017559/mineos) # MineOS Canonical: https://www.capterra.lu/software/1017559/mineos Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1017559/mineos?page=2) > Rejoignez des milliers d'entreprises qui utilisent Mine PrivacyOps pour automatiser les flux de travail et rationaliser les demandes de confidentialité afin de réduire les risques de conformité. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MineOS ? Mine PrivacyOps est conçu pour les entreprises soucieuses de la confidentialité de leurs clients. Grâce à la plateforme de bout en bout de Mine, les entreprises peuvent automatiser les demandes de confidentialité pour l'ensemble de leurs outils et données SaaS. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 20 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mine ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Conformité RGPD - Contrôles/Permissions d'accès - Data Subject Requests (DSR/DSAR) - Data discovery - Gestion de la conformité - Gestion des abonnements - Gestion des consentements - Gestion des flux de travail - Gestion des fournisseurs - Gestion des risques - Identification des données sensibles - Mappage de données - Masquage de données - Monitoring - PIA/DPIA - Suivi des failles de sécurité - Sécurité des données - Vendor Risk Management - Vérification d'identité - Évaluation des risques ## Intégrations (36 au total) - Airtable - AppsFlyer - Chargebee - Cloudflare - Customer.io - Firebase - Fullstory - Google Analytics 360 - Hotjar - HubSpot CRM - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - Intercom - JIRA Service Management ... et 21 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Conformité RGPD](https://www.capterra.lu/directory/31309/gdpr-compliance/software) ## Catégories connexes - [Conformité RGPD](https://www.capterra.lu/directory/31309/gdpr-compliance/software) - [Logiciels de protection des données](https://www.capterra.lu/directory/33715/data-privacy/software) - [Logiciels de compliance](https://www.capterra.lu/directory/30110/compliance/software) - [Governance, Risk and Compliance (GRC)](https://www.capterra.lu/directory/30656/grc/software) - [Gestion des risques](https://www.capterra.lu/directory/30665/risk-management/software) ## Logiciels similaires 1. [iubenda](https://www.capterra.lu/software/156938/iubenda) — 4.7/5 (190 reviews) 2. [Cookiebot CMP](https://www.capterra.lu/software/1022220/cookiebot) — 4.3/5 (52 reviews) 3. [Sprinto](https://www.capterra.lu/software/1020704/sprinto) — 4.7/5 (86 reviews) 4. [OneTrust](https://www.capterra.lu/software/174564/onetrust) — 4.3/5 (56 reviews) 5. [Scrut Automation](https://www.capterra.lu/software/1052809/scrut) — 4.9/5 (138 reviews) ## Avis ### "Easy to fulfill & track privacy requests" — 5.0/5 > **Tal** | *15 janvier 2022* | Production alimentaire | Taux de recommandation : 10.0/10 > > **Avantages**: My company uses Mine for its entire privacy operations. It's simple and easy to handle incoming deletion requests (the automation and integrations are fantastic, I have no idea why we did it manually before). UI is fantastic, every member of our team loves using this platform\! The dashboard shows everything my boss needs to demonstrate compliance and to track our performance. > > **Inconvénients**: Umm, I can't think of anything I dislike so far. Everything is straightforward. Maybe more depth into the reports would be superb > > We mostly use Mine for automatic DSR/DSAR visibility \& fulfillment. So mostly, Mine helps us solve time-wasting. With Mine PrivacyOps we save tons of hours every week (instead of handling our privacy operations manually - everything is now automated). ----- ### "Mind-blowingly easy & fast to setup and implement" — 5.0/5 > **Utilisateur vérifié** | *19 janvier 2022* | Forces de l'ordre | Taux de recommandation : 10.0/10 > > **Avantages**: I’ve used 2 other “old-school” vendors for our privacy ops before, and the difference is night and day compared to Mine. First, the initial setup. Oh my gosh, the setup. With Mine it’s SELF SERVE which means I first onboarded in the middle of the night without speaking to anyone. With other solutions, we had to make at least 5 zoom calls before we could access their platforms, and the implementation took about a month. With Mine? I was ready to go within 3 minutes. Second, their support team. Mine is AAA when it comes to customer care. They answer anything in 2 minutes, with tailor-made solutions and practical info. The previous vendor we had here for privacy ops directed me to their lousy “Help Center” articles every time I needed support. Of course, those articles have never (even once) been useful. Third, innovation. This is actually the biggest one. Mine is a startup, and it’s an advantage for them (and for us, as their clients). They do everything really quickly, release new versions literally every week, and are attentive to their clients specific needs. > > **Inconvénients**: - The reports aren’t as detailed as I would like, but I know it’s being updated soon. - The data mapping insights page works most of the time but not always. By refreshing the page it suddenly works. - Sometimes there are new privacy requests and later, when they’re completed, you might receive additional email about it and the other agents in the company don't understand what happened. This one actually happened for us a while ago (6 months ago) and I think it’s solved now since it doesn’t happen any more. ----- ### "AWFUL CUSTOMER SERVICE" — 1.0/5 > **Dee** | *18 juillet 2025* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Zero. No one answers emails unless its a sales email. Apparently there is a minimum of 100 characters fro the Pros but I don't have anything nice to say unfortunately. > > **Inconvénients**: Doesn't work. I have been contacting them since March 2025 - 129 days ago. There is a an issue with our dashboard and there is literally no one to talk to. Help center is no help at all. They've removed their chat facility. The only way I managed to speak to anyone was to set up a sales call which they confirmed in a flash. When I spoke to the sales person I explained my issue and asked for an email. I have been sending emails daily and NO ONE HAS REPLIED ONCE. > > Awful, awful experience. No human to talk to unless it is sales and about making money from you. Not Customer Service. ----- ### "Innovative" — 5.0/5 > **Rozi** | *11 janvier 2022* | Édition | Taux de recommandation : 10.0/10 > > **Avantages**: -Very easy onboarding -Three-clicks privacy requests fulfillment -Integrations with everything we have -No need to understand regulations to handle the data privacy > > **Inconvénients**: -Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once -They can add more templates for replying users (so that we won’t sound monotonic) ----- ### "One of the best privacy management platforms I've used in a long time" — 5.0/5 > **Utilisateur vérifié** | *20 décembre 2021* | Services juridiques | Taux de recommandation : 10.0/10 > > **Avantages**: Easy DSR fulfillment. No-brainer solution (no headache and long flows). Every request takes us 2 minutes now (before: could be hours). It's exactly what we needed for our team: fast and no-code integrations to delete data from all services (Mailchimp, Intercom, Zendesk, Hubspot, Customer.io, and more) with a click. We're a huge organization, and my team (10 teammates) needed a small solution to handle data subject requests fast. Using our usual solution was a nightmare - laggy, too many useless features, not suited for our needs. Then we found Mine in one of the DSRs we received and we're so happy we gave it a try. > > **Inconvénients**: The initial lift to get Mine up and running smoothly in an automated fashion was daunting in our organization since we had to pull a lot of strings (who has access to XX?? who can give us admin permission to Y?). It was not fun at all, but once everything was set up - we were pleased. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1017559/mineos?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1017559/mineos) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées