---
description: monday CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur monday CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: monday CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'assistant commercial avec IA](/directory/34135/ai-sales-assistant/software) > [monday CRM](/software/1024614/monday-crm)

# monday CRM

Canonical: https://www.capterra.lu/software/1024614/monday-crm

Page : 1/19\
Suivant: [Page suivante](https://www.capterra.lu/software/1024614/monday-crm?page=2)

> Idéal pour les petites et moyennes entreprises, monday CRM est un CRM sans code entièrement personnalisable qui centralise vos ventes et votre communication avec les clients.
> 
> Conclusion : 453 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise monday CRM ?

Parfait pour les chefs d’entreprises, les directeurs commerciaux et les équipes de tous les secteurs d'activité dans le monde entier. Il convient parfaitement aux gestionnaires chargés des relations client après les ventes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 453 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: monday.com
- **Pays**: Tel Aviv, Israël
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 12,00 €
- **Type de licence**:  (Essai gratuit)
- **Prix**: 39€ pour 5 utilisateurs
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, coréen, espagnol, français, italien, japonais, néerlandais, portugais, portugais brésilien, portugais européen, russe, suédois, turc
- **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Brésil, Canada, Chili, Chine, Colombie, Corée du Sud, Danemark, Espagne, Finlande, France, Grèce, Inde, Irlande, Israël et 19 de plus

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données de contacts
- Communication multicanal
- Devis
- Définition des priorités
- Engagement des clients
- For Financial Institutions
- Gestion de la communication
- Gestion de projets
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des contacts
- Gestion des documents
- Gestion des donateurs
- Gestion des e-mails
- Gestion des leads
- Gestion des performances
- Gestion des pipelines
- Gestion des rendez-vous
- Gestion des réunions
- Gestion des tâches
- Gestion du pipeline de ventes
- Génération de leads
- Historique des clients
- Importation et exportation de données
- Intégration des employés
- Intégration des médias sociaux
- Lead Scoring
- Logiciels d'expérience client
- Mesure des performances
- Modèles personnalisables
- Outils de collaboration
- Pour organisations et équipes commerciales
- Prévision des ventes
- Rappels
- Rapports de ventes
- Rapports et statistiques
- Recherche/Filtre
- Saisie de leads
- Segmentation
- Segmentation de leads
- Stockage de documents
- Suivi des activités
- Suivi des clients
- Suivi et analyse de l'utilisation
- Système de calendrier et de rappel
- Tableau de bord d'activités
- Third-Party Integrations

... et 12 fonctionnalités supplémentaires

## Intégrations (26 au total)

- 7pace Timetracker
- Aircall
- BigPicture
- Dropbox Business
- Facebook Business Suite
- Gmail
- Google Calendar
- Google Drive
- HubSpot CRM
- LinkedIn for Business
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- OneDrive

... et 11 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'assistant commercial avec IA](https://www.capterra.lu/directory/34135/ai-sales-assistant/software)

## Catégories connexes

- [Logiciels d'assistant commercial avec IA](https://www.capterra.lu/directory/34135/ai-sales-assistant/software)
- [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)
- [Logiciels de gestion de contenu commercial](https://www.capterra.lu/directory/32395/sales-content-management/software)
- [Logiciels CRM immobilier](https://www.capterra.lu/directory/30926/real-estate-crm/software)

##  Logiciels similaires

1. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
2. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Pipedrive](https://www.capterra.lu/software/132666/pipedrive) — 4.5/5 (3042 reviews)

## Avis

### "Intuitive, Flexible, and Great for Team Collaboration" — 5.0/5

> **Tucker** | *29 juillet 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: The interface is clean and easy to use. Setting up custom boards and workflows took very little time. It’s flexible enough to fit different team needs without feeling overwhelming.

Automations are a huge plus. They cut down on repetitive work and keep tasks moving without manual follow-ups. The integration options with tools like Gmail and Google Calendar make daily workflows smoother.
> 
> **Inconvénients**: Reporting is fairly basic unless you upgrade. We had to build workarounds for some of the more detailed insights we needed.

Some of the most useful features, like advanced automations and dashboards, are locked behind higher-tier plans. It’s something to keep in mind if you're scaling.
> 
> monday CRM has made a noticeable impact on how we manage leads and track progress. It’s visual, collaborative, and easy to adapt across departments. Communication has improved, and it’s much easier to see what’s happening at a glance. The platform keeps getting better with regular updates.

-----

### "Great Software for Video Production Company" — 5.0/5

> **Yitzy** | *29 juillet 2025* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: You have everything in one place. Great value add to our business. The customer support is terrific and the user interface works really well.
> 
> **Inconvénients**: very happy with monday, I dont like the fact that i need to pay seperatelty for CRM and OPerations, would of been great to have both under one plan
> 
> Im very satisfied.

-----

### "EMP Apparel Approved\!" — 3.0/5

> **Brandi** | *29 juillet 2025* | Mode et vêtements | Taux de recommandation : 7.0/10
> 
> **Avantages**: Monday CRM has a ton of functionality, I specifically like that there are automations and integrations.
> 
> **Inconvénients**: There are almost TOO many options when it comes to automations. Sometimes it's very overwhelming to try and navigate because everything is talking to each other.
> 
> Overall, I enjoy this CRM. I am working on getting it functional so that my entire team can access the jobs and view the necessary files.

-----

### "Very functional, easy to use." — 4.0/5

> **Danny** | *29 juillet 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is visually stimulating, easy to use and pretty good at personalizing. The work flow is great, and it's easy to share information between users.
> 
> **Inconvénients**: I would like to be able to personalize more of it. Not all fields are able to be retitled or identified in a manner specific to my industry and needs.
> 
> It's been great, I've tried a number of CRM's before landing on Monday, and have been very satisfied.

-----

### "Great product, but a bit pricey." — 4.0/5

> **Kurt** | *5 juin 2025* | Assurance | Taux de recommandation : 7.0/10
> 
> **Avantages**: Monday was a really complete system that had everything I needed for my business.  It was easy to set up.
> 
> **Inconvénients**: It is relatively expensive for what it offered and the expense was too great for my business at the time.
> 
> I really liked Monday crm, it was a good program and were my finances different, I may have chose to go with it.

-----

Page : 1/19\
Suivant: [Page suivante](https://www.capterra.lu/software/1024614/monday-crm?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1024614/monday-crm)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| da | <https://www.capterra.dk/software/1024614/monday-crm> |
| de | <https://www.capterra.com.de/software/1024614/monday-crm> |
| de-AT | <https://www.capterra.at/software/1024614/monday-crm> |
| de-CH | <https://www.capterra.ch/software/1024614/monday-crm> |
| en | <https://www.capterra.com/p/245800/Monday-CRM/> |
| en-AE | <https://www.capterra.ae/software/1024614/monday-crm> |
| en-AU | <https://www.capterra.com.au/software/1024614/monday-crm> |
| en-CA | <https://www.capterra.ca/software/1024614/monday-crm> |
| en-GB | <https://www.capterra.co.uk/software/1024614/monday-crm> |
| en-IE | <https://www.capterra.ie/software/1024614/monday-crm> |
| en-IL | <https://www.capterra.co.il/software/1024614/monday-crm> |
| en-IN | <https://www.capterra.in/software/1024614/monday-crm> |
| en-NZ | <https://www.capterra.co.nz/software/1024614/monday-crm> |
| en-SG | <https://www.capterra.com.sg/software/1024614/monday-crm> |
| en-ZA | <https://www.capterra.co.za/software/1024614/monday-crm> |
| es | <https://www.capterra.es/software/1024614/monday-crm> |
| es-AR | <https://www.capterra.com.ar/software/1024614/monday-crm> |
| es-CL | <https://www.capterra.cl/software/1024614/monday-crm> |
| es-CO | <https://www.capterra.co/software/1024614/monday-crm> |
| es-CR | <https://www.capterra.co.cr/software/1024614/monday-crm> |
| es-DO | <https://www.capterra.do/software/1024614/monday-crm> |
| es-EC | <https://www.capterra.ec/software/1024614/monday-crm> |
| es-MX | <https://www.capterra.mx/software/1024614/monday-crm> |
| es-PA | <https://www.capterra.com.pa/software/1024614/monday-crm> |
| es-PE | <https://www.capterra.pe/software/1024614/monday-crm> |
| fi | <https://www.capterra.fi/software/1024614/monday-crm> |
| fr | <https://www.capterra.fr/software/1024614/monday-crm> |
| fr-BE | <https://fr.capterra.be/software/1024614/monday-crm> |
| fr-CA | <https://fr.capterra.ca/software/1024614/monday-crm> |
| fr-LU | <https://www.capterra.lu/software/1024614/monday-crm> |
| it | <https://www.capterra.it/software/1024614/monday-crm> |
| ja | <https://www.capterra.jp/software/1024614/monday-crm> |
| ko | <https://www.capterra.co.kr/software/1024614/monday-crm> |
| nb | <https://www.capterra.no/software/1024614/monday-crm> |
| nl | <https://www.capterra.nl/software/1024614/monday-crm> |
| nl-BE | <https://www.capterra.be/software/1024614/monday-crm> |
| pl | <https://www.capterra.pl/software/1024614/monday-crm> |
| pt | <https://www.capterra.com.br/software/1024614/monday-crm> |
| pt-PT | <https://www.capterra.pt/software/1024614/monday-crm> |
| sv | <https://www.capterra.se/software/1024614/monday-crm> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"monday CRM","description":"Adapté aux entreprises de toute taille, monday CRM est un système de gestion de la relation client entièrement personnalisable et sans code, construit sur le Work OS de monday.com. Un CRM sans la frustration qui va avec. Il gère tous les processus de vente et la communication avec les clients sur un seul espace. Qu'il s'agisse de générer des prospects, de gérer des informations sur les contacts, de suivre les transactions ou de collaborer avec d'autres services, monday CRM vous permet de tout gérer. Utilisez les automatisations intégrées ou créez-en pour rationaliser le travail manuel et vous concentrer sur les ventes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/11637220-6c2e-4ecb-9669-06ca98428caf.png","url":"https://www.capterra.lu/software/1024614/monday-crm","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/1024614/monday-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":453},"offers":{"price":"12","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/1024614/monday-crm#faqs","mainEntity":[{"name":"Qui utilise monday CRM ?","@type":"Question","acceptedAnswer":{"text":"Parfait pour les chefs d’entreprises, les directeurs commerciaux et les équipes de tous les secteurs d'activité dans le monde entier. Il convient parfaitement aux gestionnaires chargés des relations client après les ventes.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels d'assistant commercial avec IA","position":2,"item":"/directory/34135/ai-sales-assistant/software","@type":"ListItem"},{"name":"monday CRM","position":3,"item":"/software/1024614/monday-crm","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/1024614/monday-crm#breadcrumblist"}]}
</script>