---
description: LogMeIn Resolve : qu'en pensent les utilisateurs ? Lisez les avis clients sur LogMeIn Resolve, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: LogMeIn Resolve - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de cybersécurité](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

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> Logiciel cloud d'assistance informatique pour les PME disposant d'équipes internes et distantes.
> 
> Conclusion : 214 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise LogMeIn Resolve ?

GoTo Resolve est un nouveau logiciel cloud de gestion et d'assistance informatique conçu pour les PME.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 214 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: GoTo
- **Pays**: Orem, É.-U.
- **Fondé**: 2003

## Contexte commercial

- **À partir de**: 29,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Inde, Irlande, Italie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Accès sans surveillance
- Alertes/Notifications
- Alerts/Escalation
- Assistance à distance
- Audit des problèmes
- Chat en temps réel
- Contrôles/Permissions d'accès
- Définition des priorités
- Dépannage
- Gestion de la configuration
- Gestion de la conformité
- Gestion de la sécurité
- Gestion de logiciel
- Gestion des affectations
- Gestion des applications
- Gestion des billets
- Gestion des correctifs
- Gestion des données
- Gestion des points de terminaison
- Gestion des problèmes
- Gestion des problèmes
- Gestion des stocks
- Gestion des stratégies
- Gestion des tickets de support
- Gestion des tâches
- Gestion du déploiement
- Messagerie client en temps réel
- Outils de collaboration
- Partage d'écran
- Pour logiciels d'infogérance
- Rapports et analyses
- Rapports et statistiques
- Rapports informatiques
- Real-Time Notifications
- Reconnaissance auto des utilisateurs/appareils
- Sauvegarde et récupération
- Stratégie de marque personnalisable
- Suivi des activités
- Suivi des problèmes
- Suivi des ressources informatiques
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Transfert de fichiers

## Intégrations (10 au total)

- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de cybersécurité](https://www.capterra.lu/directory/31037/cybersecurity/software)

## Catégories connexes

- [Logiciels de cybersécurité](https://www.capterra.lu/directory/31037/cybersecurity/software)
- [Logiciels de sécurité informatique](https://www.capterra.lu/directory/30228/anti-virus/software)
- [Gestion des appareils mobiles](https://www.capterra.lu/directory/30584/mobile-device-management/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels de bureau à distance](https://www.capterra.lu/directory/31955/remote-desktop/software)

##  Logiciels similaires

1. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.lu/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Supremo Remote Desktop](https://www.capterra.lu/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Avis

### "Produit excellent prix élevé" — 4.0/5

> **Nicolas** | *9 novembre 2024* | Services aux consommateurs | Taux de recommandation : 2.0/10
> 
> **Avantages**: La gestion d’incident , résolution prise en main création de groupe déploiement facile de client
> 
> **Inconvénients**: Avant il y avait GoTo assist on ne peut plus séparer les éditions
> 
> Bon produit d assistante et de prise en main utilisateur

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### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 mars 2026* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Inconvénients**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

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### "Romote access software by GoTo" — 5.0/5

> **Azizah** | *11 septembre 2022* | Télécommunications | Taux de recommandation : 10.0/10
> 
> **Avantages**: GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance.
> 
> **Inconvénients**: Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 mai 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Inconvénients**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 décembre 2025* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Inconvénients**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1026169/goto-resolve)

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