---
description: FUGU : qu'en pensent les utilisateurs ? Lisez les avis clients sur FUGU, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FUGU - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels antifraude](/directory/10058/financial-fraud-detection/software) > [FUGU](/software/1029468/fugu)

# FUGU

Canonical: https://www.capterra.lu/software/1029468/fugu

Page : 1/2\
Suivant: [Page suivante](https://www.capterra.lu/software/1029468/fugu?page=2)

> Travailler au mois le mois - aucun risque, aucun engagement à long terme. Les clients de FUGU acceptent plus de commandes que les commerçants qui utilisent des outils ordinaires.
> 
> Conclusion : 11 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise FUGU ?

1\. Sites de commerce électronique - supportant toutes les plateformes 2. Escapades de paiement 3. SaaS 4. Sociétés d'investissement - Bourses 5. Jeux\\Casino 6. Banques, cartes de crédit, etc. 7. Responsabilité en matière de rétrofacturation

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 11 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Fugu Risk

## Contexte commercial

- **À partir de**: 100,00 $US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Alertes en temps réel
- Gestion des cas
- Gestion des litiges
- Gestion des réponses
- Prévention des paiements frauduleux
- Rapports et analyses
- Real-Time Reporting
- Risk Analysis
- Règles personnalisées relatives à la fraude
- Suivi des rétrofacturations
- Surveillance des transactions
- Third-Party Integrations
- Traitement des cartes de crédit et de débit
- Validation des transactions financières

## Intégrations (7 au total)

- BigCommerce
- Online Auction System
- Shopify
- Squarespace
- VTEX
- Wix
- WooCommerce

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels antifraude](https://www.capterra.lu/directory/10058/financial-fraud-detection/software)

## Catégories connexes

- [Logiciels antifraude](https://www.capterra.lu/directory/10058/financial-fraud-detection/software)
- [Logiciels de gestion des risques financiers](https://www.capterra.lu/directory/20009/financial-risk-management/software)
- [Logiciels de gestion des rétrofacturations](https://www.capterra.lu/directory/33796/chargeback-management/software)

##  Logiciels similaires

1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Formica AI](https://www.capterra.lu/software/1014921/formica-fraud) — 4.9/5 (14 reviews)
3. [Flagright](https://www.capterra.lu/software/1067041/flagright) — 4.9/5 (14 reviews)
4. [Solidgate](https://www.capterra.lu/software/1037328/solidgate) — 4.0/5 (4 reviews)
5. [SEON. Fraud Fighters](https://www.capterra.lu/software/187389/seon-sense) — 4.9/5 (56 reviews)

## Avis

### "Best Fraud protection service we ever had\!" — 5.0/5

> **Utilisateur vérifié** | *18 avril 2022* | Bijoux et produits de luxe | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very professional but easy to use.
High-quality risk detection.
> 
> **Inconvénients**: Not very familiar currently.
There are many people that aren't known about what we are talking about yet.
> 
> Very positive.
The Fugu softwere let us high confidence about orders we accept.

-----

### "Fugu has become the life line for our $10,000,000+ annual Ecommerce business\!\!" — 5.0/5

> **Jr** | *25 avril 2022* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.
> 
> **Inconvénients**: So far we have not found a "CON" or "Neg" to Fugu.  You guys and gals are awesome.  Thank you for the amazing product\!
> 
> The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.

-----

### "It's overwhelming and the support in non responsive" — 4.0/5

> **John** | *27 juin 2022* | Mode et vêtements | Taux de recommandation : 8.0/10
> 
> **Avantages**: I found the system they had in place for rating each order based on fraud risks quite impressive. It's always a good idea to have some automated system in place for canceling orders deemed high-risk, as this helps prevent potential losses.
> 
> **Inconvénients**: Their support is not up to the other available options' standards.
> 
> The fraud system is impressive. It has successfully identified and prevented many instances of fraud. However, I believe that the support system could be improved. It can take a long time to get a response from customer service.

-----

### "Great help, very responsible" — 5.0/5

> **Tomer** | *21 juin 2022* | Biens de consommation | Taux de recommandation : 10.0/10
> 
> **Avantages**: They have a very helpful team that wants to understand and solve every case, communicate with my team, and do the research when required.
> 
> **Inconvénients**: Sometimes it takes time to understand a new case and build the solution.
> 
> Unique and helpful combination of people that really helps with fraud detection and prevention.

-----

### "Great For Beginners" — 5.0/5

> **Megan** | *25 avril 2022* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: Just started my company last year and added FUGU after doing some research. It detects when a payment might be fraud, which is great because otherwise I wouldn’t be able to tell.
> 
> **Inconvénients**: I guess a more obvious notification would be nice if someone is placing a risky order

-----

Page : 1/2\
Suivant: [Page suivante](https://www.capterra.lu/software/1029468/fugu?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1029468/fugu)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/251235/FUGU/> |
| en-AE | <https://www.capterra.ae/software/1029468/fugu> |
| en-AU | <https://www.capterra.com.au/software/1029468/fugu> |
| en-CA | <https://www.capterra.ca/software/1029468/fugu> |
| en-GB | <https://www.capterra.co.uk/software/1029468/fugu> |
| en-IE | <https://www.capterra.ie/software/1029468/fugu> |
| en-IL | <https://www.capterra.co.il/software/1029468/fugu> |
| en-IN | <https://www.capterra.in/software/1029468/fugu> |
| en-NZ | <https://www.capterra.co.nz/software/1029468/fugu> |
| en-SG | <https://www.capterra.com.sg/software/1029468/fugu> |
| en-ZA | <https://www.capterra.co.za/software/1029468/fugu> |
| es | <https://www.capterra.es/software/1029468/fugu> |
| es-AR | <https://www.capterra.com.ar/software/1029468/fugu> |
| es-CL | <https://www.capterra.cl/software/1029468/fugu> |
| es-CO | <https://www.capterra.co/software/1029468/fugu> |
| es-CR | <https://www.capterra.co.cr/software/1029468/fugu> |
| es-DO | <https://www.capterra.do/software/1029468/fugu> |
| es-EC | <https://www.capterra.ec/software/1029468/fugu> |
| es-MX | <https://www.capterra.mx/software/1029468/fugu> |
| es-PA | <https://www.capterra.com.pa/software/1029468/fugu> |
| es-PE | <https://www.capterra.pe/software/1029468/fugu> |
| fr | <https://www.capterra.fr/software/1029468/fugu> |
| fr-BE | <https://fr.capterra.be/software/1029468/fugu> |
| fr-CA | <https://fr.capterra.ca/software/1029468/fugu> |
| fr-LU | <https://www.capterra.lu/software/1029468/fugu> |
| it | <https://www.capterra.it/software/1029468/fugu> |
| pt | <https://www.capterra.com.br/software/1029468/fugu> |
| pt-PT | <https://www.capterra.pt/software/1029468/fugu> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"FUGU","description":"La FUGU dispose d'une stratégie de prévention de la fraude à plusieurs niveaux, fondée sur l'auto-apprentissage. Le seul logiciel de détection des fraudes qui suit les paiements en ligne après l'achat, car CHAQUE PAIEMENT COMPTE! FUGU réduit les faux déclins de 50 %, gagne la rétrofacturation de 80 % et identifie les attaques de fraude, y compris la fraude amicale. Il propose également une responsabilité en matière de rétrofacturation, pour externaliser votre risque. Quant à nous, EVERY PAYMENT COUNTS, nous offrons un système KYC unique pour automatiser les processus de vérification avec les plus hauts taux de réussite du secteur.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1f73f03c-1162-4bcc-baa1-fb1c0d99a77b.jpeg","url":"https://www.capterra.lu/software/1029468/fugu","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/1029468/fugu#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":11},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/1029468/fugu#faqs","mainEntity":[{"name":"Qui utilise FUGU ?","@type":"Question","acceptedAnswer":{"text":"1. Sites de commerce électronique - supportant toutes les plateformes 2. Escapades de paiement 3. SaaS 4. Sociétés d'investissement - Bourses 5. Jeux\\Casino 6. Banques, cartes de crédit, etc. 7. Responsabilité en matière de rétrofacturation","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels antifraude","position":2,"item":"/directory/10058/financial-fraud-detection/software","@type":"ListItem"},{"name":"FUGU","position":3,"item":"/software/1029468/fugu","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/1029468/fugu#breadcrumblist"}]}
</script>