--- description: vWorkApp : qu'en pensent les utilisateurs ? Lisez les avis clients sur vWorkApp, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: vWorkApp - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [vWorkApp](/software/118760/vworkapp) # vWorkApp Canonical: https://www.capterra.lu/software/118760/vworkapp Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/118760/vworkapp?page=2) > vWork est un logiciel de planification et de répartition des tâches qui rend les répartiteurs et le personnel de terrain plus efficaces. Plus de 4,5 millions de tâches réparties. > > Conclusion : 26 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise vWorkApp ? vWork est conçu pour les équipes en pleine croissance dont le succès repose sur des travaux sur le terrain, ainsi que pour les entreprises dont les flux de travail sur le terrain sont complexes. Les secteurs concernés sont les suivants : espaces ouverts, béton, livraison, services CVC et plus encore. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 26 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: vWork - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 39,00 $US - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Japon, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Application mobile - Base de données de clients - Gestion de la communication - Gestion des clients - Gestion des commandes - Gestion des techniciens - Gestion des tâches - Optimisation des itinéraires - Planification en temps réel - Portail libre-service - Rappels - Real-Time Updates - Réservation en ligne - Suivi des livraisons - Suivi des tâches ## Intégrations (9 au total) - AskNicely - EROAD - Google Maps - MYOB Acumatica - QuickBooks Online - QuickBooks Online Advanced - Salesforce Marketing Cloud - Teletrac Navman DIRECTOR - Xero ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels pour régulateur des transports](https://www.capterra.lu/directory/10048/transportation-dispatch/software) - [Logiciels de transport routier](https://www.capterra.lu/directory/30085/trucking/software) ## Logiciels similaires 1. [Housecall Pro](https://www.capterra.lu/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 2. [Verizon Connect](https://www.capterra.lu/software/124641/fleetmatics-work) — 3.2/5 (942 reviews) 3. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews) 4. [ServiceTitan](https://www.capterra.lu/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.capterra.lu/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Avis ### "I use this product for approximately 80 in my team. I find it hugely valuable and simple to use." — 4.0/5 > **Scott** | *22 juin 2018* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10 > > **Avantages**: The schedule / grant chart is an excellent tool to organise you Team. You gain an excellent appreciation for the current state of operations. Who has finish, who is starting a job and what step they are up to. By linking to each job and worker through the app you transform your operation with electronic collection of valuable information. Customers can also raise there own jobs through the customer portal. The team are actively developing the solution and updates and improvements occur regularly. Support is first class. > > **Inconvénients**: I would love the software to also track assets beside workers. You can do this if you make the worker the asset. But ideally the team need to add this as an option. I know they are actively considering this for the future. I'd also love to see the text alerts have greater customisation. > > The software frees up resources and adds value. I found it paid for itself very quickly through better time keeping and great utilisation of the team. ----- ### "VWorks For Field Servicing Applications" — 4.0/5 > **Carlito** | *21 juillet 2022* | Équipement et fournitures de bureau | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use anywhere on the field. Job reporting and tracking are readily accessible for analysis. > > **Inconvénients**: Some occasions when the software hangs up. ----- ### "good app" — 4.0/5 > **Utilisateur vérifié** | *9 avril 2018* | Taux de recommandation : 6.0/10 > > **Avantages**: Useful for its purpose. get all the information and required functionality for what is build for. Good app. > > **Inconvénients**: Not used extensively so I do not find any shortcomings for the app. I need to use more find the least interested features. ----- ### "Great Tool for my work" — 4.0/5 > **Neelam** | *28 février 2021* | Matériaux de construction | Taux de recommandation : 8.0/10 > > **Avantages**: Site inspection reports clearly capture issues on site. When reports have clear pictures attached its easier to email them through to merchants rather than verbally explaining them. And also when site deliveries have been completed, and reports clearly logged on VWorks, its proof that we have done our job correctly. Saves time sending someone to site every time there is any problem. Most of the issues get resolved just by checking these VWorks reports and reporting back to customers and merchants. > > **Inconvénients**: If time spent onsite could be captured automatically rather manually being entered by teams, would be mush more accurate. With these delivery reports sometimes when time spent onsite is questioned, then we have to procure GPS reports from despatch team to accompany delivery reports to justify time related questions. > > Very easy to use and easy to navigate as well. Can be emailed through straight away to customers. I find issues captured via pics and loaded onto VWorks prove as an invaluable tool. Reports load quick, doesnt take ages to download, and very simple to read through, quite self explanatory. Excellent tool that I can use to answer several queries straight away without wasting much time in emailing queries and procurring answers from different departments. ----- ### "Reliable software that performs well, A+++" — 5.0/5 > **Stuart** | *26 juin 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I really love the clean, easy-to-use interface and how everything is laid out in a logical format. It's easy to get your head around right from the start and very easy to customise, too. > > **Inconvénients**: Occasionally if you're in a rush to fill something out and accidentally miss something you can't proceed until you've "fixed" what you missed. It'd be helpful if it made it more obvious what information you're missing and give you a quick option to fix it. > > It was the easiest software for our company to use based on past experiences with other similar software. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/118760/vworkapp?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/118760/vworkapp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées