--- description: TaxCloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur TaxCloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TaxCloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [TaxCloud](/software/119968/taxcloud) # TaxCloud Canonical: https://www.capterra.lu/software/119968/taxcloud Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/119968/taxcloud?page=2) > TaxCloud est une solution de gestion des taxes sur les ventes et de service de conformité. Elle est basée sur le cloud et a été conçue pour les commerces de détail en ligne. Plus de 27 000 marchands utilisent cette solution. > > Conclusion : 73 utilisateurs lui ont donné la note de **3.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TaxCloud ? Commerces de détail en ligne de petite et moyenne taille. Les vendeurs ont généralement leur propre site web, mais ils vendent également sur des marchés tels qu'Amazon, eBay, Etsy, Bonanza et autres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.5/5** | 73 Avis | | Simplicité | 3.3/5 | D'après l'ensemble des avis | | Support client | 3.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: TaxCloud - **Pays**: Norwalk, É.-U. - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Automatisation des processus et flux de travail - Calcul des taxes - Classement électronique - Conformité fiscale - Déclaration d'impôt - Entreprises - For Small Businesses - Gestion de la conformité - Gestion des documents - Gestion des exemptions - Gestion des retours - Gestion des taxes de vente - Importation et exportation de données - Panier d'achat - Piste d'audit - Rapports et analyses - Rapports et statistiques - Suivi des transactions - Sécurité des données - Third-Party Integrations ## Intégrations (15 au total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Odoo - PrestaShop - QuickBooks Desktop - QuickBooks Online - Sage Intacct - Shopify - Squarespace - Stripe - WebSell - WooCommerce - Xero - Zen Cart ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Logiciels de gestion des taxes de vente](https://www.capterra.lu/directory/30970/sales-tax/software) - [Logiciels e-commerce pour PME](https://www.capterra.lu/directory/31259/small-business-ecommerce/software) - [Logiciels de liasses fiscales](https://www.capterra.lu/directory/31560/corporate-tax/software) ## Logiciels similaires 1. [TaxDome](https://www.capterra.lu/software/186749/taxdome) — 4.7/5 (3578 reviews) 2. [QuickBooks Online](https://www.capterra.lu/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Patriot Software](https://www.capterra.lu/software/116050/Patriot-Software) — 4.8/5 (3640 reviews) 4. [QuickBooks Payroll](https://www.capterra.lu/software/174981/quickbooks) — 4.4/5 (975 reviews) 5. [Gusto](https://www.capterra.lu/software/131882/gusto) — 4.6/5 (4191 reviews) ## Avis ### "Great Tax service group" — 4.0/5 > **Scott** | *2 mai 2023* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10 > > **Avantages**: Very easy to use 100% accurate inexpensive is an expensive cost for my company > > **Inconvénients**: Didn't merge with any other software for inventory management > > I have been using tax cloud and still am for over 4 years now they have great Service great prices and good work ----- ### "Inexpensive Sales Tax Compliance, Great for Developers" — 5.0/5 > **Justin** | *2 mai 2023* | Musique | Taux de recommandation : 10.0/10 > > **Avantages**: As the sole developer in a small ecommerce shop, I was in charge of selecting a company to handle our sales tax compliance. I like TaxCloud because they are inexpensive and also because their API is not needlessly complex. Everything is straight forward and we haven't had any problems in the two years we've been using them. > > **Inconvénients**: Nothing in particular, and I don't have any major complaints. > > Very positive experience, it's easy to talk to the same people any time you have an issue, and not be bounced around through different employees. ----- ### "Slow/Poor Customer Support" — 2.0/5 > **Jeffrey** | *30 mai 2018* | Taux de recommandation : 0.0/10 > > **Avantages**: We have liked how easy it is to calculate shipping in our WooCommerce store when their Simple Sales Tax plugin is not having compatibility issues. > > **Inconvénients**: Our organization has been using TaxCloud for tax calculations over the past few years in conjunction with the free Simple Sales Tax plugin for WordPress. The original developer of the plugin did a good job of keeping it up to date with the changes in WordPress and WooCommerce. Then TaxCloud acquired the plugin and now dealing with customer support for the plugin is a nightmare. As others have said, support typically takes over a week to respond to tickets, even urgent ones. There was a recent software incompatibility with Simple Sales Tax and WooCommerce that took nearly two weeks to get addressed and resolved. The first person who replied, Stephen, obviously didn't read the ticket and provided a "solution" that was unrelated to the software plugin issue. The support staff later replied saying that he would provide an update once they had an action plan to fix the plugin issues but that reply never came. Eventually, they finally fixed the plugin issues but it simply took much longer than it should have. They recently changed their prices for the monthly package (we pay the fee because we don't allow them to file our tax returns for us). With the price increase evidently came no improvement in customer service. We're strongly considering switching to another tax services provider that has a better track record of actually helping customers, especially paying ones. This review is not unfair and is an accurate representation of our experience with the company. ----- ### "Solid plugin with woocommerce" — 4.0/5 > **Daniel** | *14 mars 2018* | Édition > > **Avantages**: It was a bit difficult to setup, but once I got it going, it provides me with solid reporting every month. > > **Inconvénients**: It's a straightforward plugin as I use it with wordpress and woocommerce. Honestly, the biggest con is that the setup process wasn't easy. I also wish that I could download past invoices from the website, but currently it's only being emailed to me. ----- ### "Stay Away - better options available" — 1.0/5 > **Utilisateur vérifié** | *30 août 2019* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: the tax rates calculate accurately that is the only good thing > > **Inconvénients**: customer service is non-existent and unresponsive > > overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert. Waited on hold twice for over 15 mins The website portal does not work and often results in just a blank screen ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/119968/taxcloud?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/119968/taxcloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées