--- description: Emergency Reporting : qu'en pensent les utilisateurs ? Lisez les avis clients sur Emergency Reporting, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emergency Reporting - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour pompiers et centres de secours](/directory/30741/fire-department/software) > [Emergency Reporting](/software/121517/fire-package) # Emergency Reporting Canonical: https://www.capterra.lu/software/121517/fire-package Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/121517/fire-package?page=2) > L'outil Fire and EMS Package de ER est un logiciel performant qui permet de suivre, gérer et analyser facilement ce qui se passe dans votre caserne. > > Conclusion : 43 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Emergency Reporting ? L'éditeur compte des clients partout aux États-Unis allant des petites casernes de pompiers rurales aux casernes centrales, aux casernes des comtés, voire même au Département de la défense. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 43 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Emergency Reporting - **Pays**: Bellingham, É.-U. - **Fondé**: 2003 ## Contexte commercial - **À partir de**: 850,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Gestion de la conformité - Gestion de la flotte - Gestion de la formation - Gestion des documents - Gestion des dossiers - Gestion des installations - Listes de contrôle des réponses aux incidents - Planification - Rapports et statistiques - Recherche/Filtre - Suivi des équipements ## Intégrations (1 au total) - Google Maps ## Ressources d'aide - Service client/e-mail - Support téléphonique - Chat ## Category - [Logiciels pour pompiers et centres de secours](https://www.capterra.lu/directory/30741/fire-department/software) ## Catégories connexes - [Logiciels pour pompiers et centres de secours](https://www.capterra.lu/directory/30741/fire-department/software) - [Logiciels pour SAMU](https://www.capterra.lu/directory/30555/ems/software) ## Logiciels similaires 1. [First Due](https://www.capterra.lu/software/179338/first-due) — 4.6/5 (58 reviews) 2. [Samsara](https://www.capterra.lu/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 3. [AUTOsist](https://www.capterra.lu/software/157517/autosist) — 4.7/5 (163 reviews) 4. [Aladtec](https://www.capterra.lu/software/121452/aladtec) — 4.6/5 (17 reviews) 5. [InTime](https://www.capterra.lu/software/103832/intime-solutions) — 4.8/5 (111 reviews) ## Avis ### "So much easier than the way we use to do it." — 5.0/5 > **Grant** | *29 novembre 2018* | Enseignement supérieur | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of use is top priority for our department. We used paper TEXFIRS previously, years ago, and have loved using Emergency Reporting for the past number of years. The entry portion is a little more involved than the paper was, but it is not burdensome once you do a few. The fact that we can store and retrieve so much information and files about a call is pretty amazing. Finding calls no longer involves boxes of paper, only a few strokes on the keyboard. > > **Inconvénients**: The technology is getting there. Mobile usability is getting better, but last I checked, you still cannot upload files from a tablet or phone. That would be a really great addition. > > We have had zero problems with the actual program. We have not done the training we should have on it at times and have had to figure out a few things on our own, but that is not because the training isn't available. Overall we are extremely happy with the product and service we have been provided. It makes us a much more effective department. Our insurance agents love us because of the speed of the reports and all the information they contain. Being able to send them a link to the report lets them print off the pictures full size in color versus us printing them off with our old black and white printer with 8 on one page. They love it\! ----- ### "ER has been an amazing solution for automating Fire Dept Records, Inspections, Hydrants, Preplans, Personnel, & much more" — 5.0/5 > **Kyle** | *15 mars 2025* | Administration publique | Taux de recommandation : 8.0/10 > > **Avantages**: The software is a great reaource to ensure NFIRS compliance and tracking daily check-offs and equipment inventory > > **Inconvénients**: They were bought out and will be no longer availble after Nov 2025 forcing us to switch to ESO > > I was involved in the initial training and implementation to out Fire Dept and have enjoyed its features for many years ----- ### "No longer a viable solution" — 3.0/5 > **Joseph** | *9 janvier 2025* | Sécurité publique | Taux de recommandation : 0.0/10 > > **Avantages**: In its heyday, the software was great\! It focused on the needs of data-driven fire agencies and was somewhat customizable for the end user's needs. > > **Inconvénients**: Over the last several years, the company stopped innovating the product. Technical support began to falter, and previously-planned enhancements were never fully-realized. > > Overall, the experience was positive. However, they were acquired by ESO in 2021, and are planning a phase-out of the platform. I don't believe they are even accepting now customers, and existing customers are leaving in droves for other vendors. ----- ### "ER for the fire service" — 4.0/5 > **Robert** | *10 janvier 2025* | Sécurité publique | Taux de recommandation : 3.0/10 > > **Avantages**: Fire reporting, pre-plan layouts. Inventory was captured well. > > **Inconvénients**: The original Epcr was not favorable compared to other options on the market. > > Emergency reporting worked for our department. Since they have been purchased by ESO, there should be greater enhancement to the platform. ----- ### "Excellent cloud based solution for fire service reporting." — 5.0/5 > **Steven** | *14 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Emergency Reporting is extremely easy to use, intuitive and highly functional for our fire department. They are continuing to find quality business partners to enhance their software without losing sight of their core offering. The reporting is excellent and easy to use, and incorporates all the data sets we are looking for. We were previously with Fire House software, and we hated every aspect of that system. Emergency Reporting is a 1000% improvement\! > > **Inconvénients**: The complexity of the NFIRS code is maddening, but that is not an issue with ER, that's an issue with our wonderful Federal government. A few times our incident reports have a "red" box indication incomplete data, and at times it is tough to figure out why. It could be more intuitive in the area by calling out the issue such as "your on-scene time is before your response time". When a box wont turn green it would nice to see a pop-up. > > Made an easy to use, cloud-based incident reporting solution a reality. Simple reporting and query building coupled with excellent software partners makes this an excellent fit for any fire department. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/121517/fire-package?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/121517/fire-package) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées