17 ans à aider les entreprises luxembourgeoises
à choisir le meilleur logiciel
En savoir plus sur Jobber
Renforcez l'image de votre entreprise. Jobber permet aux entreprises de maintenance sur site de générer des devis, de planifier, de facturer et de recevoir des paiements plus rapidement.
It is hard to really put a price on the value that brings. When it comes to the daily features needed to operate a successful service business, Jobber has them all (almost!).
The problem is there is no pricing function in the description area for estimating your job.
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Should have switched sooner!
Perfection et rapidité
Commentaires : Jobber est un logiciel qui vient facilité les choses à ses clients
Avantages :
La facilité et la rapidité qu'il offre a ses client
Inconvénients :
J'ai rencontré quelques difficulté mais à la longue j'ai trouvé cool d'apprendre
Réponse de l'équipe de Jobber Software
il y a 5 mois
Hey Guy de Paul, Thanks for the review. We are thrilled that Jobber has been easy to learn and easy for your customers. If you have any questions at all, please reach out to our Support team by phone 888-721-1115 ext 1, email [email protected] or send a live chat. Thanks!
Excellent produit
Commentaires : Dans l'ensemble , Jobber est l'un des meilleurs logiciels qu'il faut utiliser pour les entreprises de services à domicile et qui offre de belles choses de fonctionnalités, permettant également de synchroniser automatiquement les tâches , générez des devis , envoyez des notifications et plannifiez également les services de l'entreprise et rend les choses faciles et avec une meilleure solution d'assistance
Avantages :
Jobber , un logiciel très intéressant et utile pour répondre aux besoins des entreprises en offrant de l'assistance gratuit grâce à ses services. Plannifier et envoyez des notifications et en communiquant avec les clients , qui synchronise automatiquement les données de comptabilité de votre entreprise
Inconvénients :
Jobber est un logiciel très pratique et utiliser pour aider les entreprises mais n'est pas disponible pour tout les pays et un peu coûteux également
Réponse de l'équipe de Jobber Software
l’année dernière
Hi Serge Isidore! We're so happy to hear that you've found Jobber both practical and useful for your business. We're constantly looking for feedback like yours, so we appreciate you taking the time to leave a review! It would be great to learn more about any feedback you might have on our pricing and anywhere else we may be able to improve, so please don't hesitate to get in touch with our Support team at 1-888-721-1115, [email protected], or by live chat. Have a great day!
Jobber makes me not hate running a business
Commentaires : Great. very happy and we make many decisions in how we operate based on how Jobber helps us accomplish where we want to go.
Avantages :
From getting customers info at the request stage, creating quotes that collect deposits, seamless transition to work orders, to effortless collection on invoices Jobber makes running a business a lot easier then it normally is. Export to QBO saves us a ton of time with our Book Keeper.
Inconvénients :
Not having inventory is a bummer. There is a huge focus on Marketing to customers which I'm sure is very important to most companies. Inventory, IMHO would be the cherry on top and would GREATLY simply my life and would significantly increase the value of Jobber (I would happily pay more for this option)
Réponse de l'équipe de Jobber Software
il y a 4 mois
Hi David, Thank you for this review. We are delighted to hear Jobber makes running your business easier. So glad to hear you find the features seemless! We would love to hear more about what you would like to see from an inventory feature when convenient, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]
Alternatives envisagées :
I can't imagine going back to the time "before" Jobber.
Commentaires : It was really hard for my and my manager to fully learn and then immerse our company into Jobber parameters. We are there now and still finding ways to use the tasks, events, reminders etc to help us keep things running smoothly
Avantages :
Jobber enables my company to retain more information and service more client homes. With Jobber's help, we have been able to build 40% more business this year over last year. I don't think we could have done that without the software to manage it all. Payments come in quickly, we have less cancellations due to the reminder notifications. Tipping has gone way up with the tip feature in Jobber payments. We likely win more bids due to the professional appearance of Jobber. It has upped our communication with clients to a higher level. Integrates well with our reviews program in NiceJob. The request form is so valuable to us as we have it connected to our website and it funnels leads in the back door. The benefits are many and the pain points few.
Inconvénients :
sync errors with Quickbooks are many, automated job timers don't function for us so we can't use that portion of the system, sometimes the tipping function is hard to find for our customers and they end up not tipping, automated reminders cannot be cancelled or retrieved short notice, several other little things but these are on the top of our list
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Carla, what a fantastic review! Thank you for sharing your success; 40% growth is huge. It is awesome to see a reduction in cancellations with increased client communications! Please don't hesitate to reach out to our Support team at 1-888-721-1115, option 1, or [email protected]. We would love to troubleshoot any issues with Quickbooks Online errors or customer tips.
Many improvements needed
Commentaires : We have used them for 2.5 years now and are looking forward to switching as soon as our year is up (also, stick to month to month because you're not getting out of that annual commitment come hell or high water). Whe we have asked about small changes needed to better fit our operations, the only answer we've ever gotten was that something wasn't possible, or we needed to increase the amount we pay for a negligible service improvement.
Avantages :
It is fine for doing exactly what the designers of the software want it to do. It's simple to use.
Inconvénients :
There is zero flexibility without upsell after upsell. If you want any customization at all, there are no options.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Heather, thank you for reaching out. We are sorry to hear Jobber wasn’t a great fit for your company. We would love to learn more about your experience and work with you to improve the outcome. When convenient, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]
Alternatives envisagées :
Jobber Review
Commentaires : Overall, it has been a good experience. We defiantly like it & has benefitted our business in more then 1 way.
Avantages :
We like the usability of the software not only for team members but for our customers as well.
Inconvénients :
Job costing & tracking for longer or larger jobs is rather cumbersome or nonexistent in Jobber.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Randy, Thanks for this great review! It is awesome to hear Jobber works well for your team and customers and that you have seen benefits for your business! We would love to hear more about how your company would like to see the costs recorded for big jobs. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]
Alternatives envisagées :
Gallo Bros Power Washing
Commentaires : It’s been pretty good. I like it better than other crms because I do everything on my phone really. Plus your support team is pretty damn good. My brother and I in year 1 as a pressure washing business generated 400k and I can’t say we would have done it without Jobber. The invoices are super professional and I’m from the generation that uses chat gpt in College lol so it’s super easy for me to integrate that whether that’s in my line items or the confirmations Jobber makes accessible to users. Thanks guys and thank you the new referral program too…I gotta try that out next. If you could please get me a number with my area code too I would be thrilled. Thanks -Gallo Brothers
Avantages :
I like how jobber is mobile friendly especially to my generation lol. - We can create a request in a matter of seconds - We can invoice on the fly - Two way text messaging makes it easy when it comes to my client base - Easy to get my clients a yearly contract on the job site
Inconvénients :
- They don’t have a area code for my Jobber number - No text campaign “yet” - When I click call it calls though my personal cell rather than my Google voice number. - Need the ability to integrate any contact for on a website to go to jobber
Réponse de l'équipe de Jobber Software
il y a 3 semaines
Hi Nick, Thanks for this wonderful review. We are delighted to hear Jobber has been an integral part of your business. What an amazing success story, and we know you will keep on growing! Our team would love to hear more about how Jobber's phone and SMS features can be improved for your business. When you have the time, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected].
Alternatives envisagées :
My take on Jobber
Commentaires : Great, they are forward thinking and I love having most everything for our business in one platform.
Avantages :
Overall simplicity and focus on user experience, both for us and the client.
Inconvénients :
Email and text message deliverability isn’t always the best and can get caught in spam filters
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Logan, thank you for this terrific review. We are happy you have everything you need with Jobber. It is great when companies can scale and use the platform fully. It is true that in the world we live in, filtrations from carriers are getting stricter, but we would love to help you troubleshoot. Please get in touch with our Support team at 1-888-721-1115 option 1 or [email protected], and we can work on it together.
Jobber for our small consulting and installation business
Commentaires : We have appreciating the support initially to get up and running and while there are specific things that we would love to function a little better we are overall happy with the tools jobber provides
Avantages :
Streamlined from request to quote to job to invoicing
Inconvénients :
Would like to be able to have more job items be more detailed with better formatting
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Brooke, thank you for this lovely review. It is great to hear Jobber has helped streamline your consulting and installation business and that your time with our support team has been helpful. We would love to hear more about what you want to see in Jobs. Please reach out to our Support team at 1-888-721-1115, option 1, or [email protected]. They would be happy to pass your feedback on to our developers.
Alternatives envisagées :
First Year in Jobber
Commentaires : This is our first year with Jobber and we have really been able to move faster and get things done easier than our old program. We do not regret moving to Jobber and plan to stay with them for a long time. So far major improvements for us over our last CRM.
Avantages :
It brought all of the programs into one program. From invoice to Quotes and even inter staff communication.
Inconvénients :
The GPS integration is lacking and does not really help us track the fleet.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hello Brian! Welcome to Jobber, we are so glad you gave it a shot! We are thrilled that Jobber has helped you move faster with your invoicing, quoting and team management. We appreciate the feedback on GPS tracking and routing, we would love to hear more on how this can improve. Feel free to contact our Support Team, 888-721-1115 ext 1 or email us at [email protected]. Thanks for the review!
Alternatives envisagées :
A must have business partner
Commentaires : Exceptional in every facet of my daily use and invaluable to my supporting team
Avantages :
The general ease of use was my initial favorite part of using Jobber. In the year since implementing this tool I have grown to love how committed J9bber is to updating and improving it's features.
Inconvénients :
I have no negatives about Jobber that I can think of.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Chad, we are so happy to be your business partner. We love to hear you are getting good value out of Jobber. It is great to hear you are enjoying our updates. Keep up the great work!
Worth it!!
Commentaires : I love this software! I highly recommend it.
Avantages :
Easy to use, always updating and making it better, quickbooks integration, great software!
Inconvénients :
A little pricey, but worth it. I would also like it so that my employees can contact clients directly without having all the permissions.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Heidi, thank you for this wonderful review! It is awesome to hear you are seeing great value with Jobber and our updates are working for you. We would love to hear more about how user permissions could work better for your company. Don't hesitate to contact our Support team at 1-888-721-1115, option 1 or [email protected] so we can collect your feedback.
Alternatives envisagées :
An Integral Part of Our Business Operations
Commentaires : A very positive experience which has helped us elevate our business.
Avantages :
Jobber has allowed us to stand out from the local competition, delivering a service beyond most customers expectations.
Inconvénients :
The scheduling planner doesn't suit our need so we have to use another system for future planning of jobs.
Réponse de l'équipe de Jobber Software
il y a 4 mois
Hi Chris, Thank you so much for this wonderful review. It is great to hear Jobber has helped you differentiate your company from the competition! We would love to hear more about where the Scheduling feature is missing the mark for your company. When convenient, please submit the feedback to our Support team at 1-888-721-1115 option 1 or [email protected]
Well worth the investment
Commentaires : It has been amazing. 10/10 would definitely recommend.
Avantages :
The seemless work flow setup. Basically does everything for you.
Inconvénients :
Cost is a factor if you just starting out and the packages are not as customizable as I'd like so you end up paying for features you may not use or need.
Réponse de l'équipe de Jobber Software
il y a 4 mois
Hello Kayode, thanks for the review! We are stoked to hear that your investment has paid off! We appreciate the feedback on plan customization and will share this with the team. It's amazing to hear that Jobber has be quick and easy to use! All the best.
Alternatives envisagées :
Amazing CRM with world class support
Commentaires : 10/10 - best customer support you can ask for and the workflow is amazing.
Avantages :
the user interface and workflow is next level. it's so smooth and sexy to navigate, the client-facing stuff looks super good, clean, and easy for them to use and navigate.
Inconvénients :
Quotes. I wish there was a better way to build a bid. I don't show materials and labor on bids just the total cost and my bid building and production rates are impossible to incorporate into jobber - Its the only thing in my business that i use another software for.
Alternatives envisagées :
Jobber is a tool you NEED to succeed
Commentaires : It’s been a great one that has helped our company lead with professionalism, responsiveness and great customer service
Avantages :
Jobber offers a platform that allows exceptional automation tools, systematic process structure and reporting and a team of innovative minds trying to take their offer to the next phase of success.
Inconvénients :
Like any tool there are always some glitches and bugs and a few things I do believe should exist that do not yet exist
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Bobby, what a terrific review! We are so happy to hear Jobber helps your company show up as pros for your customers! Please contact our Support team at 1-888-721-1115, option 1, or [email protected] if you want to ensure you get all the value you can out of your subscription.
Alternatives envisagées :
Great job Jobber
Commentaires : Has made a big change in the way we do business and our professionalism.
Avantages :
A easy way to make a schedule. I also love how it updates customers when we are about to come over.
Inconvénients :
The app lacks some features - unscheduled jobs. The GPS and time tracking could use some work.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi CJ, thank you for this wonderful review. It is great to hear Jobber has upped the professionalism you can show your customers! We always look for new ways to build out the App and would love your feedback. Don't hesitate to contact our Support team at 1-888-721-1115, option 1 or [email protected] when you can.
Jobber is Great
Commentaires : great. They are very responsive to our needs.
Avantages :
Love all the features. Always improving the product
Inconvénients :
wished they had a POS option to integrate all into one platform
Réponse de l'équipe de Jobber Software
il y a 3 jours
Hi John, thank you for the lovely review! We are so glad you have had a great experience with Jobber. We would love to know how we can improve Jobber payments to meet your POS needs. Please contact our Support team at 1-888-721-1115, option 1, or [email protected]. We would love to hear from you.
More time in the field, less time in the office.
Commentaires : For years I struggled with managing the operations of my business. Jobber has helped to streamline operations for me. I used to spend at least 1 day a week working on administration and operations. Jobber has streamlined administrative tasks which means I spend more time in the field helping my clients and less time in the office.
Avantages :
Jobber has helped me to streamline operations and cashflow within my business including new client acquisition, reviews, invoicing, and scheduling. I'm able to take a look at the dashboard each day and see how my business is doing before I head out the door on service calls. Throughout the day I get reminders for clients who schedule directly with me as soon as they fill out jobbers scheduling form which allows me to reach out to them immediately while in the field for a quick conversation, this has increased customer retention and our relationships with our clients.
Inconvénients :
Jobber is a comprehensive platform with a lot of features and services, we use jobber for our whole business and this can make certain parts of the platform hard to understand in the beginning. Overtime, I've gotten a better handle on it and call jobber support more often than trying to figure something out for myself.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Jeremiah, thank you for taking the time to write this lovely review. We are so glad to hear Jobber is helping you focus less on administrative duties and more on growing your business. Keep up the great work!
Jobber CRM is what I was looking for.
Commentaires : The staff I have interacted with have been pleasant and quite flexible with their scheduling. The training session was quite good and I look forward to being able to hire staff and have them effectively trained by the Jobber team.
Avantages :
I like the flow that starts with the customer request, converted to a quote, then to a job to schedule, then to an invoice at the completion of the job. It helps me alot being able to see what I am actively working on.
Inconvénients :
There are some quirks with QBO sync, but i have not experienced any major issues. Expense tracking is a little lackluster, you have to manually enter the data. Progress payments for larger jobs is cumbersome at first, there are methods, but I don't think they are well documented.
Réponse de l'équipe de Jobber Software
il y a 2 semaines
Hi Will, thank you for this great review. We love to hear that the Jobber workflow makes sense and helps you stay on top of the business. With any issues with Quickbooks Online and what you would like to see from expense tracking and progressive payments, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]; we would love to hear from you!
10/10 would recommend!!!
Avantages :
How good the program looks. It's seamless, easy to use, clients love the look of proposals. It's the iPhone of home service software.
Inconvénients :
The only thing I could say is that Jobber is a jack of all trades, literally. It works for plumbers, HVAC, cleaning companies, and landscapers like my self. They add features and integrations to help tailor the product to each trade.
Réponse de l'équipe de Jobber Software
le mois dernier
Hi Cory, what a wonderful review! We are delighted to hear your customers like the look of quotes and estimates. We are always looking for ways to improve industry-specific needs while catering to our customers at large. We track all user suggestions and feature requests and tag them with themes and categories they fit into. This cumulative feedback helps to guide how the product is built. If you have an idea for how Jobber can better serve your industry, don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or email us at [email protected]
Booked and Busy
Commentaires : This is the first platform we have used for our service business. It has worked out quite well, because it was easy to learn and it functions as we need it to.
Avantages :
Ease of use Stable A very broad platform to conduct business from first call to followup all in one place The help desk actually helps! I have never had a problem we couldn't solve quickly
Inconvénients :
Sometimes it is hard to find pages. Maybe include ALL pages in the drop down menus for Clients
Réponse de l'équipe de Jobber Software
il y a 3 jours
Hello Tylor! Booked and busy is what we like to hear! We are thrilled that Jobber has been the perfect all-in-one solution for your business. We appreciate the feedback on finding pages in Jobber. If you have any more feedback, we would love to hear it! Feel free to contact our Support Team, 888-721-1115 ext 1 or email [email protected]. Thanks for the review.
Service plumbing company thoughts
Commentaires : The system is great and make my life way easier. No need to ever sale plumbing, only present options for my clients and homeowners.
Avantages :
System is modern, clean and efficient. Multiple options for collection of payments and app to finance. The price book is just wonderful. My clients really appreciate the investment of the system and makes things so smooth to present to them. The internal processing is clutch and simplistic. Notes, photos to attach to jobs, invoices and requests. Hands down a great product. Must try for your business.
Inconvénients :
So far none to be honest. I really do love the system.
Réponse de l'équipe de Jobber Software
il y a 3 mois
Hi Joshua, Thank you for this wonderful review! We are delighted to hear Jobber is working so well for your company and your clients. Thank you again, and keep up the great work!
New start up service business can't loose with Jobber!!!
Commentaires : Really, Really love it!! There have been times I am in the field and finish my service calls with time to spare. I can contact my dispatch, see if another call can be added to my schedule, and I am all set to go!!
Avantages :
Ease of starting setup, FANTASTIC customer support from the start and continuing whenever we have a question!
Inconvénients :
I would like to see a small inventory management capability for ordering parts and consumables.
Réponse de l'équipe de Jobber Software
il y a 4 mois
Hi Carl, Thank you so much for this wonderful review. We are delighted to hear Jobber was easy to start with and that you enjoy our Customer Support team! The team would love to hear more about what you want to see from an Inventory Feature on Jobber. Please reach out when convenient to 1-888-721-1115 option 1 or [email protected]
The Ease of Jobber
Commentaires : I have had a great experience with Jobber from the beginning in 2015 to today. I expect to continue to use it as long as I am in this business. Their responsiveness to questions and concerns is great and the functinality of the software for our purposes is exactly what we need.
Avantages :
I love that Jobber gave me the ability to organize all my crews' schedules, job notes, and invoices all in one program. Then having all clients info job related info stored in an easy to access platform is awesome experience for us and the customer.
Inconvénients :
The timeclock management or tracking is probably the feature that I think could use the most improvements.
Réponse de l'équipe de Jobber Software
il y a 5 mois
Hi Ryan, thank you for this wonderful review and for being with Jobber since 2015! We are so happy to hear Jobber helped you organize schedules, work items and clients! Jobber is made by the voice of our customers; if you would like to share with us how we can improve our timers and clock-in feature, please reach out to our support team at 1-888-721-1115 option 1; they would be happy to hear it!