--- description: AIM : qu'en pensent les utilisateurs ? Lisez les avis clients sur AIM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AIM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [AIM](/software/130285/aimsi) # AIM Canonical: https://www.capterra.lu/software/130285/aimsi Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/130285/aimsi?page=2) > AIMsi est un logiciel métier complet pour les commerces de détail qui inclut point de vente, gestion des stocks et comptabilité. (AIMsi est compatible avec les cartes de paiement EMV.) > > Conclusion : 198 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise AIM ? AIMsi est utilisé par des commerces de détail de divers secteurs aux États-Unis et au Canada, notamment les magasins de musique, les magasins d'électroménager, de vélo, de fitness, d'aspirateurs, de couture, d'alcool, de loisirs, de golf, d'armes à feu, d'achat-vente, de dépôt-vente et bien plus encore. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 198 Avis | | Simplicité | 3.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Tri-Technical Systems - **Pays**: Dubuque, É.-U. - **Fondé**: 1984 ## Contexte commercial - **À partir de**: 995,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Comptabilité - Comptes clients - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des cartes cadeaux - Gestion des commandes - Gestion des employés - Gestion des feuilles de départ - Gestion des prix - Gestion des remises - Gestion des retours - Gestion des stocks - Gestion des stocks de la vente au détail - Intégration comptable - Logiciels d'expérience client - Planification - Point de vente (PDV) - Rapports de ventes - Signature électronique - Suivi des retours - Traitement des paiements - e-mail marketing - Écran tactile ## Intégrations (2 au total) - FastBound - Smartwaiver ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Chat ## Category - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Logiciels de golf](https://www.capterra.lu/directory/30912/golf-course/software) - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. 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[Brightpearl](https://www.capterra.lu/software/124180/brightpearl) — 4.4/5 (194 reviews) ## Avis ### "Its really easy to make reports which is good for this type of software" — 5.0/5 > **Utilisateur vérifié** | *13 mars 2018* | Services aux consommateurs > > **Avantages**: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it. > > **Inconvénients**: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here. ----- ### "Pleased\!" — 5.0/5 > **Holly** | *17 novembre 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM. > > **Inconvénients**: We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented. > > Overall we are very happy with AIM for our business. The tech support is awesome\! They are always ready to help and super friendly. I love that they can remote in and show us what to do. ----- ### "Great feature set and support. Very poorly implemented." — 2.0/5 > **Bill** | *26 janvier 2017* | Vente au détail | Taux de recommandation : 3.0/10 > > **Avantages**: The feature set for the rent-to-own business is good. So far as we have been able to discover, there is no other product at any price that supports our business. (If there was, I would be on it like a duck on a June bug.) The support staff is excellent\! > > **Inconvénients**: I would have fired an experienced programmer or seriously chewed out a beginner 30 years ago if they designed a user interface that was so poorly implemented. You never know from screen to screen what you have to do to do a "find." Sometimes you have to hit Tab for the program to work, sometimes you have to hit Enter. The mere fact that in a good many places the programmers apparently elected to use the tab key or enter key events rather than the OnExit event is inexcusable. (Click the OK or Save button without first tabbing out of a field and there is a great chance that the changes to the field you were last in were not saved.) Things as simple as standard naming conventions for naming reports are just an example that someone either didn't understand design or didn't care. (The reports aren't in report name order because some inept person decided to put "Print" or "List" in front of the report name, thereby making the lists sort out without rhyme or reason. Having a table of variables to STORE system options is fine. It's even okay for a first release. However, how a system that has been on the market this long without having a user interface on said table indicates a huge lack of caring. The user interface flaws cannot be excused by the fact that the programs are old. The design flaws would not have been acceptable in a DOS or even a CP/M program. The back end modules are simply sad. The fact that they decided to write the back end all over again in the new system that they plan to release someday indicates a huge lack of judgment. Why the devil would one reinvent the wheel, especially after doing such a poor job the first time around, when one could interface to any of several well-written, mature, user-friendly and well-supported G/L, A/P, A/R, etc. systems and focus on the specialized modules that make me use AIMsi to start with? (QuickBooks immediately comes to mind.) Doing so would save well into six figures of development cost, give one a solid base on which to build, and even give one a huge marketing opportunity by being an enhancement to a widely-used system rather than being a home-rolled thing. It would also give me some hope that the new release would be available in my lifetime. They are simply burning man-years of programming effort and stretching lead times unreasonably. As bad as the G/L module is, their "Purchase Order" module simply boggles the mind. They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable. One need only looks at the database design to see that whoever wrote the COP programs had never actually worked on one before. No Order Header and Order Line Item tables? Really? They sort of sludge everything together in something that they dreamed up from scratch. Even the terminology used for field names and labels is non-standard. "Picked" has a very well understood meaning in the COP industry. They have a whole new definition. I could go on forever... > > The product has features that no other has, especially for the musical instrument rental business. However, it is showing its age. The worst thing is that it wasn't written well even to standards that we had 30 years ago. (I started in the IT business in 1986.) I would recommend it, with a great many warnings, to a musical instrument rental or similar company, but absolutely not to anyone else. ----- ### "Product Review" — 5.0/5 > **Kellie** | *22 septembre 2022* | Articles de sport | Taux de recommandation : 10.0/10 > > **Avantages**: The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy. > > **Inconvénients**: I find that it is hard to find a credit card company that is compliant with AIM. > > My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly. ----- ### "AIM Software and POS System for retail sales" — 5.0/5 > **Al** | *9 mai 2023* | Articles de sport | Taux de recommandation : 9.0/10 > > **Avantages**: Quickly execute sales, tracking serialized inventory and sales is detailed and quick. > > **Inconvénients**: There are a million features\! It was overwhelming in the beginning to decide which ones were going to be essential for our business. > > Positive\! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/130285/aimsi?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130285/aimsi) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées