--- description: ReservationKey : qu'en pensent les utilisateurs ? Lisez les avis clients sur ReservationKey, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReservationKey - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réservation](/directory/20032/reservations/software) > [ReservationKey](/software/130362/reservationkey) # ReservationKey Canonical: https://www.capterra.lu/software/130362/reservationkey Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/130362/reservationkey?page=2) > Système de réservation web économique et riche de fonctionnalités pour le secteur du logement. Tous les outils dont vous avez besoin pour une fraction du prix. > > Conclusion : 103 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ReservationKey ? Système de réservation pour les propriétés indépendantes dans le secteur de l'hôtellerie. Telles que chambres d'hôte, hôtels, motels, terrains de camping, chalets. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 103 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ReservationKey - **Pays**: San Ramon, É.-U. - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 37,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, danois, espagnol, français, hongrois, irlandais, italien, norvégien, portugais, suédois - **Pays disponibles**: Argentine, Australie, Brésil, Canada, Chili, Italie, Luxembourg, Mexique, Nouvelle-Zélande, Porto Rico, Royaume-Uni, Thaïlande, États-Unis, Îles Vierges britanniques, Îles Vierges des États-Unis ## Fonctionnalités - Booking Management - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels d'expérience client - Notes de réservation - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations de groupe - Support client - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements ## Intégrations (1 au total) - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Catégories connexes - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels pour motels](https://www.capterra.lu/directory/32584/motel/software) ## Logiciels similaires 1. [Sirvoy](https://www.capterra.lu/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 2. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1283 reviews) 3. [Cloudbeds](https://www.capterra.lu/software/158839/cloudbeds) — 4.3/5 (341 reviews) 4. [Little Hotelier](https://www.capterra.lu/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews) ## Avis ### "Reliable, intuitive PMS with exceptional customer support" — 5.0/5 > **Chad** | *4 mars 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Operating a historic inn and event venue requires reliable and efficient software. Reservation Key delivers exactly that at a fraction of the cost of the competition. Their property management system is modern, simple, and highly intuitive. It streamlines daily operations without introducing unnecessary complexity, allowing for better focus on the business and guests. Beyond the software itself, the customer support is exceptional. \[sensitive content hidden\] consistently provide amazing service. They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately. I highly recommend Reservation Key to any hospitality operator looking for a robust, user-friendly PMS backed by outstanding support. > > **Inconvénients**: Would have liked a paid , done for me option for onboarding. Everything else so far has been wonderful ----- ### "Greenwood Lodge and Campsites Review of Reservation Key" — 5.0/5 > **Chris** | *10 novembre 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The pros of Reservation Key have been convenience and efficiency after transitioning from our old way of booking through numerous phone calls, e-mails and postal service. As a small campground, Reservation Key is a right fit for us and cost effective. > > **Inconvénients**: As for cons, we can’t provide any experience in that department because glitches were too few and customer support was always responsive and helpful. > > We had looked at a few other online booking programs before making a decision to use Reservation Key as our online booking tool. Be mindful that we never used any other online booking system before. The reason why we chose Reservation Key was the ease of learning how to set up our online booking program with the helpful and patient guidance from \[sensitive content hidden\] and \[sensitive content hidden\]. We had a very successful camping season and we wish we did the online booking sooner. Reservation Key is a perfect tool for our small seasonal business. ----- ### "ReservationKey is a good value" — 4.0/5 > **Burney** | *13 octobre 2018* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: The platform is flexible, with the ability to make many different reservation pages. It also works well with MyAllocator and iCal calendars for interfacing with outside platforms. > > **Inconvénients**: 1) Guest addresses are all in one text field...organizing marketing efforts to previous guests by zip code is problematic. 2) Only one alternate rate plan can be used in a reservation page...it would be helpful to have more available to apply to various marketing sources. > > ReservationKey has worked well, and has been improving over the years that we have been using it. Customer service has been good when issues have come up. ----- ### "Simple to use" — 4.0/5 > **James** | *31 mars 2026* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Simple to use. Simple 5 minute training for new staff to be familiar with use and able to make adjustments to a reservation > > **Inconvénients**: Wish there was a texting option. to communicate with guests. Not everyone checks the email while on vacation. > > We use this software for golf cart rentals. We enjoy that we can access Reservation Key from our phone and be able to place a reservation anywhere. ----- ### "Reasonable price (but not cheap\!) and easy to work with" — 5.0/5 > **Tracey** | *15 octobre 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Simple system without bells and whistles that I had no need for - and the price was reasonable because of that. I moved from another, larger, reservation software system because their prices went up, they provided more bells and whistles that a small business like mine just didn't need/use. Customer service, particularly \[sensitive content hidden\], was always prompt and efficient, every single year, not just in the first year. > > **Inconvénients**: I found the Forum a bit clunky to use, that could use a lot of updating to make it a bit more user friendly. Overall, I had to think hard to find a "Con". Loved Reservation Key for many years I've been with them. > > Wonderful, lots of pros and barely a con. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/130362/reservationkey?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130362/reservationkey) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées