--- description: SmartFlow : qu'en pensent les utilisateurs ? Lisez les avis clients sur SmartFlow, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartFlow - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Vétérinaire](/directory/30617/veterinary/software) > [SmartFlow](/software/130402/smart-flow-sheet) # SmartFlow Canonical: https://www.capterra.lu/software/130402/smart-flow-sheet Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/130402/smart-flow-sheet?page=2) > SmartFlow optimise le flux de travail dans un hôpital vétérinaire : tableau blanc numérique et feuilles de traitement, rappels, tableaux blancs et anesthésies. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SmartFlow ? SmartFlow est conçu pour aider les entreprises de toutes tailles, des vétérinaires indépendants aux grands hôpitaux de référence. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 24 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: IDEXX - **Fondé**: 1983 ## Contexte commercial - **À partir de**: 154,95 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Confirmations/Reminders - Gestion des dossiers patients - Gestion des stocks - Graphiques - Planification de traitement - Planification des rendez-vous - Rappels ## Intégrations (3 au total) - Covetrus Pulse - IDEXX Neo - ezyVet ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support 24/7 (réponse directe) - Chat ## Category - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) ## Catégories connexes - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) - [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software) ## Logiciels similaires 1. [DaySmart Vet](https://www.capterra.lu/software/133166/DaySmart-Vet) — 4.6/5 (280 reviews) 2. [Instinct Science](https://www.capterra.lu/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.capterra.lu/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.capterra.lu/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Shepherd](https://www.capterra.lu/software/172485/shepherd-app) — 4.7/5 (87 reviews) ## Avis ### "Glad we replaced the paper treatment sheets" — 4.0/5 > **Bill** | *10 novembre 2017* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: Patient parameters and treatments can be monitored and edited anywhere there is an internet connection. Once treatment templates are created, the Smartflow sheets are easy to edit and add additional days. Typically the integration between EzyVet and Cubex works very well and therefore saves times and captures charges. Treatment sheets automatically are saved to the EMR at discharge as a PDF file. Technicians quickly learned how to monitor multiple patients and their treatments- reducing likelihood of mistakes > > **Inconvénients**: Cost of multiple iPads and monitors to go paper light. The initial learning curve in a multi-doctor practice. I would recommend training several "superusers" prior to going live for the whole hospital. The training staff was very knowledgeable but with all the different shifts and high caseload over a 24/7 work week not everyone was competent at the end of onsite training. As with any cloud based software there can be glitches with dropped wifi connections and version updates. For example, many patients had aspirin pushed through to Cubex for dispensing that we finally had to resolve by eliminating any aspirin being available through the Cubex system. We must monitor our invoices closely to ensure that clients are not overcharged by duplicate charges, which admittedly is better than missing charges. We are about 6 months into the process and still adapting our hospital policies to use SmartFlow in the most efficient manner. One aspect which increased our challenges was that the hospital changed EMR software from Animal Intelligence to the compatible EzyVet just a few weeks prior to switching to SmartFlow so we were learning both systems simultaneously . > > Increasing accessibility, accuracy, and efficiency. ----- ### "There is not way we could manage our GP hospital without this product\!" — 4.0/5 > **Utilisateur vérifié** | *17 juin 2018* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to look at one screen and have a snapshot of where all hospital patients are up to in a day and the outstanding tasks. Morpheus reduced out paper/scanning and enabled us to accurately record and quickly attach anaesthetic sheets to patient history. Different sections allow us to sort patients by priority or admission reason. Vets can task multiple nurses from the one space - access from home and ability to record notes and communications with the owner. > > **Inconvénients**: Challenging to tailor some of the sheets/applications to suit our own clinic. Tech support is difficult in emergency situations as we don't have direct numbers - just emails. Does require a large capital outlay - (computers/ipads etc). I've seen other clinics that haven't whole heartedly jumped into the change and smartflow has not been utilised effectively i.e they are still using paper too. You can't soft release this product all or nothing (GO FOR IT\!\!) ----- ### "Smart Flow Review" — 3.0/5 > **Kendra** | *19 décembre 2019* | Vétérinaire | Taux de recommandation : 4.0/10 > > **Avantages**: I really enjoyed the surgical monitoring. It was very helpful and fast. I could focus more on my patient and less on the writting everyting down. > > **Inconvénients**: The charges import was not the best. It can not do group codes so it made for a lot of work when you have to take your group codes and break them apart to make them work in Smart Flow. > > Overall I really liked Smart Flow. I can see how it would help big clinics and referall centers. It is not as user friendly for small clincs. ----- ### "Excellent for Surgery & Hospitalization" — 4.0/5 > **Anna** | *6 octobre 2022* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The anesthetic monitoring sheets were the biggest reason we started using this software. Having the medication record with the monitoring graph is invaluable. > > **Inconvénients**: Scheduling recurring treatments for hospitalization could be a little more customizable. Seems like it is set up more for a 24hr clinic than a daytime practice but it is easy to workaround and get your templates correct. > > It has been a very good way to have consistent, accurate flowsheets and monitoring logs that are easily added to the permanent record. Downtime due to technical glitches is infrequent ----- ### "Smart flow helps a busy veterinary practice" — 5.0/5 > **Laura** | *10 janvier 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The efficiency amongst team members. On a busy receiving day I can walk out of an exam room and take 5 seconds to highlight on an iPad the treatments I need. And I know that (without having to calculate) the doses are correct, the charge will be captured, there is an accurate record of the treatments and can confirm it is done without having to find the staff member who did it or a treatment sheet. Receptionists can easily check out clients when they know everything has been entered by glancing at an iPad. If a treatment has been completed, a charge will automatically be generated. Significantly fewer charges are missed. Clients can call for an update and receptionists can pull up the patient on smart flow and look without having to page the staff caring for the patient. This works very well for patients admitted to the hospital for treatments and procedures. There is no longer a need to print and scan documents\! With the exception of a dental chart (which I heard is in creation) we are completely paperless. > > **Inconvénients**: It automatically attaches to cornerstone so it is accessible as an attachment and can be reviewed with ease, but when emailing records to referral hospitals etc, it can be a little cumbersome to open up attachments and email individually. I think this may be more of a cornerstone issue than smart flow though. > > Very good. With 6 doctors and 30+ staff, it is always a challenge to introduce a new program, but it the team made the transition as flawless as possible and everyone in the practice appreciates it and enjoys the ease of use. We are all very happy to have smart flow. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/130402/smart-flow-sheet?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130402/smart-flow-sheet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées