--- description: DoneDone : qu'en pensent les utilisateurs ? Lisez les avis clients sur DoneDone, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Suivi des bugs](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.lu/software/130775/donedone Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/130775/donedone?page=2) > Le logiciel de gestion de tâches et de suivi des problèmes le plus simple et accessible pour les équipes comprenant entre 2 et 200 personnes. Suivez les tâches au sein de votre entreprise ou pour vos clients. > > Conclusion : 50 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DoneDone ? Toute équipe qui souhaite un moyen simple de gérer des tâches, des problèmes, des bugs ou d'autres workflows. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 50 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: DoneDone - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 5,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alerts/Escalation - Audit des problèmes - Définition des priorités - Gestion de la base de connaissances - Gestion de projets - Gestion des affectations - Gestion des billets - Gestion des flux de travail - Gestion des tâches - Piste d'audit - Suivi des problèmes - Tableau de bord ## Intégrations (5 au total) - GitHub - Google Drive - Harvest - Slack - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances ## Category - [Suivi des bugs](https://www.capterra.lu/directory/30090/bug-tracking/software) ## Catégories connexes - [Suivi des bugs](https://www.capterra.lu/directory/30090/bug-tracking/software) - [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software) - [Gestion des tâches](https://www.capterra.lu/directory/10030/task-management/software) - [Suivi des candidatures](https://www.capterra.lu/directory/30060/applicant-tracking/software) ## Logiciels similaires 1. [JIRA Service Management](https://www.capterra.lu/software/138769/jira-service-management) — 4.5/5 (764 reviews) 2. [Salesforce Service Cloud](https://www.capterra.lu/software/136189/salesforce) — 4.5/5 (823 reviews) 3. [Issuetrak](https://www.capterra.lu/software/16499/issuetrak) — 4.6/5 (205 reviews) 4. [Caspio](https://www.capterra.lu/software/137206/caspio) — 4.6/5 (249 reviews) 5. [Wrike](https://www.capterra.lu/software/76113/wrike) — 4.4/5 (2936 reviews) ## Avis ### "It works when I need it to" — 4.0/5 > **Utilisateur vérifié** | *28 juin 2019* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Inconvénients**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 février 2020* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Inconvénients**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 juin 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Inconvénients**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 juillet 2019* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Inconvénients**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 juin 2019* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Inconvénients**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/130775/donedone?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/130775/donedone) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées