Avis clients sur BigTime

Gestion du temps de projet

Avantages :

Avec BigTime vous pouvez programmer et suivre l'évolution de vos plannings ou projets en un clic Elle est gratuit est aussi très facile à utiliser comme logiciel

Inconvénients :

Le seul problème que j'ai avec ce logiciel c'est lors des Envois de facture c'est trop complexe

Meilleur outil de facturation

Avantages :

Facilement utilisable, BigTime permet le suivi de temps, création de factures, envoie de facture. Avec une interface personnalisable, il permet l'intégration avec d'autres applications

Inconvénients :

Juste quelques problèmes lors d'envois des factures

BigTime: le logiciel Horloge

Avantages :

BigTime me permet de suivre, de planifier mon temps. Il me permet aussi de facturer et de budgétiser le temps.

Inconvénients :

BigTime est un logiciel très simple et utile sans montrer de faille ou de défaillance.

Gérer les projets n'a jamais été aussi simple

Avantages :

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Inconvénients :

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

Logiciel de gestion

Avantages :

C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels.

Inconvénients :

Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays

Logiciel de gestion

Avantages :

Big Time vous aide dans la programmation et l'évolution de vos différents projets ou planningC'est très efficace et fiable

Inconvénients :

On prend beaucoup de temps pour s'y adapter sinon tout va bien

Both the interface and the customer service are excellent

Commentaires : Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Avantages :

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Inconvénients :

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

New to Big Time

Commentaires : The implementation process was time consuming but thorough and we had plenty of assistance along the way. There are various way to learn the systems which is great for a team that may not be able to commit to learning at the same time.

Avantages :

Big Time is so easy to use for time entry, project tracking and reporting. The capabilities of the system are very impressive and the team is committed to continuing to product enhancements.

Inconvénients :

The amount of time required to get through the data conversion preparation, reviewing data, training and learning to setup the system.

Software only good at time tracking, not billing management.

Commentaires : This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Avantages :

It is easy to input time and create the invoices.

Inconvénients :

I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also, BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

Customer Service

Commentaires : Invoicing and interfacing with QuickBooks is a huge plus for my business

Avantages :

It is a full featured package with many tools I am not using since they don't apply to my business

Inconvénients :

Some features are not intuitive which leads to extra time to complete or change something

Big Time Software

Commentaires : Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Avantages :

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Inconvénients :

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

BigTime BigSmile

Commentaires : No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Avantages :

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Inconvénients :

The synch agent is not always reliable.

Review of BigTime

Avantages :

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Inconvénients :

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Excellent PSA tool, offers good return on investment.

Commentaires : BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Avantages :

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Inconvénients :

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Admin Assistant

Commentaires : I am very happy with Big Time and your customer service.

Avantages :

I like how intuitive BT is and I like the invoicing system.

Inconvénients :

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Big time review

Avantages :

- Easy to track your report and to manage.

Inconvénients :

- You can't update your own report easy.

Connect with humans who understand the product and its purpose

Commentaires : Fast and effective

Avantages :

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Inconvénients :

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

Great Time and Expense Tracking

Commentaires : Overall Good.

Avantages :

Integrates well with QuickBooks. Easy time tracking.

Inconvénients :

I have not gotten invoicing down yet in BigTime, I have found it a bit cumbersome, and maybe it is just me.

A transformative experience

Commentaires : From time and expense tracking to billing and resource allocation, this platform has made every aspect of my job simple and streamlined.

Avantages :

I love its ability to efficiently manage my time, expenses, and billing across multiple projects simultaneously.

Inconvénients :

It would be helpful to have better guidance or more detailed tutorials to make it easier to set up and use this platform.

Okay to get the job done.

Avantages :

relatively straightforward interface. Able to review and get approval on time. Decent mobile app.

Inconvénients :

UX could really use some work. definitely felt a bit outdated. I wish there was more I could do with reporting without needing integrations.

Makes things easy

Commentaires : Everything has been great with BigTime; set up was very quick and easy and any questions or issues get dealt with very fast. Had to reach out today for an issue and Top resolved it in minutes.

Avantages :

Very easy to use and has the ability to add in hundreds of active projects at a time.

Inconvénients :

The way the daily hours is calculated; easy to miss not having the correct number of hours (regular vs ot).

BigTime review

Commentaires : Customer support is helpful especially was great when I can get [sensitive content hidden] as my chat support. He is extremely knowledgeable.

Avantages :

Better track of time and therefore invoicing

Inconvénients :

Some growing pains learning the software

Good Software

Avantages :

Time and billing , invoicing, budget, software integrations

Inconvénients :

Some of the integration in the beginning was not working properly. However they worked diligently to make sure all problems were solved

BigTime review

Avantages :

Very useful software and an easy to master interface. It allows easy management of various custom reports and helps a lot in payments

Inconvénients :

No major problem for this software only that it will be necessary to leave a little more fields customizable

Solid Platform for Professional Services Organizations

Commentaires : Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Avantages :

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Inconvénients :

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.