17 ans à aider les entreprises luxembourgeoises
à choisir le meilleur logiciel
En savoir plus sur Skedda
Skedda est conçue pour gérer des espaces locatifs avec des réservations en ligne. Ces espaces incluent des terrains, studios, salles, bureaux partagés et bien plus encore !
While I have been using the free version for over two years, I purchased a pro subscription with 27 seats for the month of September 2020.
I imagine that once we do, and little gripes we have right now will disappear.
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Utilisation
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Simple et efficace
Commentaires : Assez bien, nous l'avons utilisé pendant presque 2 ans. Les gens ont su rapidement se familiariser avec l'outil
Avantages :
La simplicité lors du lancement du produit chez nous.
Inconvénients :
Nombre d'emplacements réservable assez limité puis moins évident de voir qui a réservé les emplacements
Outil de réservation
Avantages :
Skedda à l’un des meilleurs outils d’organisation. Très pragmatique, flexible et simple à déployer qui grâce à ses fonctionnalités innovantes permet de faire des réservations pour les événements entre partenaires
Inconvénients :
Franchement J’apprécie beaucoup cet outil. Sauf que parfois l’affichage est lent.
Une bonne réservation
Avantages :
C'est utile pour nous car ça m'a aidé dans mes tâches
Inconvénients :
difficilement qu'on trouve cet logiciel dans certaines régions
Outils de gestion de tâches
Avantages :
Très facile à utiliserL'URL différents permettant la connexion multiples
Inconvénients :
La non disponibilité dans certaines pays
Logiciel de planning
Avantages :
C'est le meilleur produit de planning très professionnel et simple à utiliser permettant de gérer les tâches.
Inconvénients :
Un top produit que je recommande. C'est super
Logiciel de planning
Avantages :
Avec skedda je gère bien mes plans sans craintes et ce logiciel est très efficace.
Inconvénients :
C'est très efficace je n'ai pas d'inconvénients.
Logiciel de réservation
Avantages :
Très sympa et professionnel permettant la réservation et la gestion des projets. Simple et efficace avec de meilleurs fonctionnalités.
Inconvénients :
Simple et professionnel. Je n’ai jamais eu de problème.
Outils de réservation
Avantages :
Très facile à utiliserConfiguration intuitive facilel'URL différents
Inconvénients :
La version gratuiteLa non disponibilité dans certains pays
Très bon logiciel
Avantages :
Skedda c'est un logiciel très intéressant et qui permet la planification et la réservation des chambres . Son interface facile permet de mieux comprendre et simple. Je le recommande vivement aux autres.
Inconvénients :
Je n'ai pas eu beaucoup d'inconvénient sur cet logiciel mais je parlerai plutôt de non personnalisation pour la page de réservation et les prix coûteux pour l'option avancés. J'espère que le service d'assistance résoudra ce problème vite . Je le recommande
Simple interface, intuitive to use, flexible under the hood and great support.
Commentaires : We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!
Avantages :
Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.
Inconvénients :
Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.
Alternatives envisagées :
Easy scheduling for library meeting rooms
Commentaires : We worked with the free version for a while (only entering half of our rooms) to test the functionality. I was very impressed with the support we received as I tried to figure out how to apply their system to our setting. The ease of use, price point, and great support made this a wonderful option for us.
Avantages :
Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.
Inconvénients :
Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.
Réponse de l'équipe de Skedda
il y a 3 ans
Hi there, Monique! Thanks very much for taking the time to leave such a great review of Skedda! We're so glad that we've been able to assist with your library's meeting rooms, and look forward to continuing in this regard into the future! All the best, The Skedda Team.
No customer service
Commentaires :
They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.
Avantages :
Great system which can use for fee with some limitation.
Inconvénients :
They change the system without notification.
Réponse de l'équipe de Skedda
il y a 6 ans
Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at [email protected] if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m
Skedda is great for straightforward needs!
Avantages :
It is very easy to use both for users and admins, it does it's job very well and has all the needed features to have a smooth room booking process.
Inconvénients :
If there was a possibility for two way integrtion with other apps it would be great. I mean if other apps could make changes to bookings or make bookings all together.
Réponse de l'équipe de Skedda
il y a 3 ans
Hi, Snezhina! Thanks so much for taking the time to leave your review of Skedda! It's awesome to hear that we've made things smoother for you and your room-booking process. This is A-plus stuff for us, for sure! We're glad to hear that our pricing proved to be value-packed for you, as well as the fact that our simplicity has been a plus for you, too! We hope that we'll be able to continue managing your spaces as smoothly as ever, into 2022! Thanks so much, The Skedda Team
Alternatives envisagées :
The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.
Commentaires : I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!
Avantages :
There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!
Inconvénients :
It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!
Alternatives envisagées :
This does what no other software can do.
Commentaires : Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).
Avantages :
I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.
Inconvénients :
We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!
Alternatives envisagées :
Simple clean but professional looking booking software
Commentaires : For a small meeting room booking system inhouse, this has been really helpful and seamless. Nice professional and reliable and great features. We definitely will look to upgrade down the line as our business expands. Really great software and customer support via chat or email has been pretty good.
Avantages :
The interface is clean, simple, user friendly but looks really professional. It was fairly easy to learn how to set things up and we find it works really well.
Inconvénients :
There's a big jump between free version to the cost of the Pro Pack. The free version is obviously fantastic for what you get to use at no cost but there's a couple of little features that would be nice to add at a smaller cost without jumping straight into the full Pro Pack pricing. Perhaps small add-on pricing for some of individual features would be a nice option for low user.
Réponse de l'équipe de Skedda
il y a 3 ans
Hey, Claire! Thanks so much for taking the time to leave a review of the Skedda system. It's so great to hear how we're helping to making your room-booking processes a lot easier! We're all about having a smooth, user-friendly user interface, reliable performance and uptime, as well as a great feature set, so it's great to see that you've mentioned this in your great feedback! We look forward to working with you as your business expands in 2022! Many thanks, Skedda
Great Software! Easy to use! Simple and Functional !
Commentaires : Excellent. Great customer service. Responsive and friendly
Avantages :
ease of use. functional. very user friendly. obvious and clear.
Inconvénients :
does not have certain features like setting quotas on usage
Réponse de l'équipe de Skedda
il y a 5 ans
Thanks for the great review! And some good news, we launched booking quotas 2 weeks ago. As a much-requested feature, we're delighted to now offer quotas, configurable by time, bookable space and user tag!
Made my life much easier... Even the free version is great, going to upgrade to full access soon!
Commentaires : It saves me a lot of time and gives freedom and autonomy to the users of my office spaces. Also frees me from the manual work of making the monthly user time and cost lists. Gives more air of professionalism to my little business of renting out spaces for fellow therapists and coaches. What I also like very much is that I can easily check what is happening with the bookings in differnet views, by spaces or by users. I don't have good technical skills but this quite sofisticated software fits me perfectly.
Avantages :
Ease of use, good structure, fool-proof, prompt and great client support. It feels that you are looked after and supported fully by a very knowledgeable stuff which means so much if you don't want to spend ages learning a system. Good visual design and the users started booking without asking questions all the time so I guess they like it too. Love the possibility of making lists, this also helps a lot. I can whole-heartedly recommend Skedda for smaller businesses as well!
Inconvénients :
If there is something that would be: I would like to use in an application format making it maybe easier to use on a mobile phone. But I guess it is soon to come :-))
It brought order from chaos in my office.
Commentaires : We have a very simple way in our office now to manage spaces such as training room and meeting rooms.
Avantages :
I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.
Inconvénients :
There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.
Scheduling made simple!
Avantages :
Very easy to use interface. Just select a times lot on the calendar and create a booking.
Inconvénients :
Zero complaints thus far but the pro version is costly
Skedda - the best booking and scheduling system out there!
Commentaires : Streamlined booking for our village hall has enabled us to maximise usage. Using the data extracts to generate invoices has saved at least a day's labour per month with increased accuracy and instant financial reporting.
Avantages :
Instant tailored booking and scheduling are the core strengths of Skedda. Customer details are easily accessible and data extracts are complete enabling reporting, invoicing and many other data reports to be easily tailored.
Inconvénients :
The only shortfall for me is the inability to store addresses against individual customers. They can be stored on bookings but moving them to the customer record would be perfect!
Réponse de l'équipe de Skedda
il y a 3 ans
Hi Pete, Wow - thank you for leaving such a great review of Skedda! We're so chuffed to hear that you like us so much! We're all about being a tailormade booking solution for our users, so it's awesome to see that this is one of the big things you really like! We hope to continue help with managing your spaces into 2022! All the best, The Skedda Team
Can you use Skedda in a Performing Arts Venue such as a Theatre?
Commentaires : We need a system that could just make bookings and we have that in Skedda with the potential to do so much more when we are ready to expand further into the system.
Avantages :
Sometimes in Theatre, we overthink what we need of a booking/scheduling system, I could list out everything after operating most types of facilities over the last 20 years but why, it's all here within Skedda. Ok, it may not all be in Skedda yet, but the bits we really need every day are. The simplicity in Skedda design is an art form in itself and this is what I can not fault and love.
Inconvénients :
We need to spend more time to find the Cons of Skedda, and in 2022 we are planning to work it to the point we find all the Cons, if any, and we will be back to let you know what we find!
Réponse de l'équipe de Skedda
il y a 3 ans
Hi, Allan! Many thanks for leaving your great review of Skedda. It's so encouraging to see how the system is being used in the Performing Arts, and we're so chuffed to hear that our team, codebase, and capabilities proved to be the perfect mix for your requirements! We look forward to partnering with you further in 2022, and look forward to supporting however we can when it comes to managing your spaces! All the best, The Skedda Team
Cricket Club Net Booking System
Commentaires : Fantastic!
Avantages :
We can create a number of different user types using the "tags" system to allow parents and juniors artificial net opportunities and senior players nets in the middle. Recurring bookings are used for club training nights. We can limit the number of nets a user can book and the levels of flexibility to support our head coach with his personal 1:1s makes this a vital club tool. The ability to remove billing details over the winter and the platform sit dormant (with all the setup remaining intact) is hugely advantageous for us.
Inconvénients :
The unique link that is sent for registration carries the user "tags". If a member chooses to use that link in the future to book this removes those tags. We have got around this by providing "first registration" and "ongoing" booking instructions but it has caused inbound queries from members. As a volunteer-led organisation these types of chats would be great to avoid to save people's time.
Réponse de l'équipe de Skedda
il y a 3 ans
Hi Tomas, Wow - thanks so much for leaving such a great review of the Skedda system! We're so glad to be helping you out with the scheduling and booking of your cricket club's nets. Wishing you all the best in your space-scheduling endeavors with us, and we hope to continue impressing you with the Skedda system well into the future! All the best, The Skedda Team
Lawn Bowls booking system
Commentaires :
I reviewed several alternatives before adopting Skedda
Skedda is a great fit for our sector and would benefit every lawn bowling club
Avantages :
Ease of use, excellent support, accommodates the fields required in our sector . The ability to customise fields We have many “older” members who are not comfortable with on line systems and terminology With a little coaching, they can all use Skedda with ease.
Inconvénients :
Not many issues The system allows excellent viewing of the system, detail including colours Many of these attributes would benefit the basic user The cost of an extra room is too expensive
Réponse de l'équipe de Skedda
il y a 3 ans
Hey, Gerry! Thanks so much for taking the time to leave a review of the Skedda system. It's so great to hear that we've been the space-scheduling system that's worked best in managing your bowl lawns. We hope to continue providing you with a great booking system, great support, and rock-solid reliability into 2022! All the best, The Skedda Team
Local Tennis Club Benefits from New Booking System
Commentaires : Apart from a few fixed times for social tennis and coaching the club had previously not required bookings to use the courts. After lockdown from COVID in 2020 the tennis club realised it needed a court booking system for the first time.
Avantages :
Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running. After a few months we subscribed to the payment processing system via Stripe integration and that has made visitor fee collection so much more efficient.
Inconvénients :
Can't actually think of anything I find annoying about Skedda
Réponse de l'équipe de Skedda
il y a 3 ans
Hi, Dan! Thanks so much for leaving such a comprehensive review of Skedda! We're so glad to hear that we've slotted into your workflows at your tennis club, and that we're making life easier for you and your team when it comes to managing bookings for your tennis courts! We aim to continue providing rock-solid performance and smooth booking capabilities for as long as you're with us! All the best, The Skedda Team