--- description: DataCandy : qu'en pensent les utilisateurs ? Lisez les avis clients sur DataCandy, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DataCandy - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [DataCandy](/software/132936/datacandy) # DataCandy Canonical: https://www.capterra.lu/software/132936/datacandy Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/132936/datacandy?page=2) > DataCandy est l'un des principaux fournisseurs de solutions logicielles de fidélisation des clients et de cartes-cadeaux pour les restaurants et les commerces de détail de toutes tailles. > > Conclusion : 46 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DataCandy ? L'éditeur vise deux marchés cibles dans le secteur de la restauration et de la vente au détail : les petites entreprises comptant entre 1 et 10 établissements et les grandes entreprises comptant plus de 10 établissements. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 46 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Paystone - **Pays**: Montreal, Canada - **Fondé**: 2002 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Carte de fidélité - Cartes de fidélité - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Logiciels d'expérience client - Suivi de l'activité des clients - Suivi de l'engagement ## Intégrations (9 au total) - Aireus - Auphan Dining - Blue Ridge Platform - Direct Pay Online - Squirrel POS - UEAT - Veloce - Volanté POS - talech ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) ## Logiciels similaires 1. [Guusto](https://www.capterra.lu/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.capterra.lu/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [Tango](https://www.capterra.lu/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 4. [Tremendous](https://www.capterra.lu/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) 5. [Smile.io](https://www.capterra.lu/software/169446/smile-io) — 4.9/5 (67 reviews) ## Avis ### "Expensive, but worth trying\!" — 4.0/5 > **Roly** | *16 octobre 2023* | Rédaction et correction | Taux de recommandation : 7.0/10 > > **Avantages**: The loyalty program is definitely something we found great to encourage our employees do better. This has drastically improved their performance. Quite helpful. > > **Inconvénients**: Paystone should allow their users at least a free trial. Though it's a bit expensive, the user must be given a chance to explore what he is going to get. > > Quite grateful for their customer loyalty feature, it has helped my company grow rapidly. Only if they could provide free trial, it would be great to get the user of a glimpse of what he is going to get. A bit expensive but certainly worth it. ----- ### "Great Loyalty and Gift Card Program" — 5.0/5 > **Scott** | *29 octobre 2022* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases. > > **Inconvénients**: Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages. > > I do like the monthly cost. I do like working with customer service. ----- ### "Unauthorized payments" — 1.0/5 > **Shelly** | *7 février 2023* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase. > > **Inconvénients**: see above. Or heck, I'll copy it for you here:Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase. > > Horrible ----- ### "Gift Cards used in a High School" — 5.0/5 > **Houneida** | *28 octobre 2022* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: The system is an accordance with our accounting procedures and very easy to track > > **Inconvénients**: There's nothing that I don't like about this program > > It was the best option we provided students ----- ### "Very Satisfied" — 5.0/5 > **Darlene** | *8 novembre 2022* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Very user friendly even for the technically challenged staff > > **Inconvénients**: there was nothing really that bothered me > > Our overall experience has been great and like that we have human support when we need it ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/132936/datacandy?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/132936/datacandy) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées