--- description: Moxo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Moxo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.lu/software/133812/moxo Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/133812/moxo?page=2) > Obtenez un portail client OneStop, sous votre marque, pour diriger et gérer les connexions continues qui sont essentielles pour votre entreprise. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Moxo ? Conçu pour les personnes qui ont besoin d'interagir avec d'autres personnes en relation à différents types de contenu lors de leurs déplacements. Idéalement adapté pour les éducateurs indépendants, les start-up, les PME et les grandes organisations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 24 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Moxo - **Pays**: Santa Clara, É.-U. - **Fondé**: 2013 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, indonésien, italien, japonais, néerlandais, portugais, russe, suédois, thaï, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - API - Accès mobile - Analytique - Archivage et rétention - Automatisation des processus métiers - Communication multicanal - Configuration des workflows - Contrôles/Permissions d'accès - Enquêtes et feedback - Enregistrement des appels - Facturation - Gestion de contenu - Gestion de la communication - Gestion des calendriers - Gestion des clients - Gestion des commentaires - Gestion des documents - Gestion des modèles - Gestion locative - Infos/dossier d'étudiants - Inscriptions et intégrations - Intégration de tiers - Intégration des employés - Messagerie instantanée - Modélisation et conception de processus - Notes de cas - Outils de collaboration - Partage des fichiers - Piste d'audit - Planification et programmation de projets - Portail client - Portail parent - Rappels - Rapports et analyses - Recherche en texte intégral - Reporting et suivi de projet - Routage des appels - Répertoire unifié - Saisie de documents - Saisie de signature mobile - Sans code - Signature de plusieurs parties - Signature électronique - Stockage de documents - Stratégie de marque personnalisable - Suivi des présences - Suivi des statuts - Surveillance des transactions - Tableau de bord d'activités - Traitement des paiements ... et 33 fonctionnalités supplémentaires ## Intégrations (22 au total) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... et 7 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Logiciels d'onboarding client](https://www.capterra.lu/directory/33476/client-onboarding/software) - [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software) - [Gestion des documents](https://www.capterra.lu/directory/30063/document-management/software) - [Gestion de projets](https://www.capterra.lu/directory/30002/project-management/software) ## Logiciels similaires 1. [Jira](https://www.capterra.lu/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Asana](https://www.capterra.lu/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [monday.com](https://www.capterra.lu/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Trello](https://www.capterra.lu/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [ClickUp](https://www.capterra.lu/software/158833/clickup) — 4.6/5 (4561 reviews) ## Avis ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19 juillet 2021* | Pétrole et énergies | Taux de recommandation : 8.0/10 > > **Avantages**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Inconvénients**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5 juillet 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Inconvénients**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 octobre 2024* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing worth noting down about how anything good, just negative. > > **Inconvénients**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Utilisateur vérifié** | *23 décembre 2025* | Mode et vêtements | Taux de recommandation : 6.0/10 > > **Avantages**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Inconvénients**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 avril 2025* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Inconvénients**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/133812/moxo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/133812/moxo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées