Avis clients sur BookSteam

Absolutely tremendous

Commentaires : Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Avantages :

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

Inconvénients :

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Booksteam - simple, efficient, and effective

Commentaires : Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Avantages :

Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Inconvénients :

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Customisations & Functionality

Commentaires : Fairly a straightforward and easy online system for bookings but limited choices of customisations

Avantages :

Easy and simple for users to select respective functions or to set up the back end maintenance

Inconvénients :

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

Review for Booksteam

Avantages :

Pretty easy to use app to schedule classes for my Yoga business.

Inconvénients :

Can't think of anything at the moment that I dislike.

Booksteam review

Avantages :

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Inconvénients :

They should have more help guides available in their support section.

A wonderful tool for my hectic schedule!

Commentaires : Booksteam is a wonderful tool that has made managing my appointments effortless. It allows me to easily schedule, organize, and track all of my appointments in a single platform. The intuitive user interface makes it simple to navigate through different features and functions.

Avantages :

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Inconvénients :

Having more payment gateway integrations would be nice.

Course registration app

Avantages :

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Inconvénients :

I know its not possible to have everything but I wish they made an api available for integration with other services.

booking classes with ease

Avantages :

As a yoga business owner, I have been using this online appointment scheduling software to streamline my booking process, and I couldn't be happier. The user-friendly interface allows my clients to easily book and manage their appointments, reducing administrative tasks for me. The software also sends automated reminders, which has significantly decreased no-shows.

Inconvénients :

hopefully they will integrate this software with our existing salesforce CRM app in the future

Perfect booking app for our spa

Avantages :

We like Booksteam a lot, it is the perfect app to manage our bookings at our spa.

Inconvénients :

It would be great if I could send sms messages to all of my clients at once.

easy appointment management

Commentaires : We have been using booksteam for a while and it's the best appointment management software we have used thus far. Being able to get our clients to schedule their appointments online has transformed our business drastically. Here is how it works: Booksteam provides us free business scheduling page, we setup working hours, staff hours and our services. We place a 'booknow' button on our business website for our clients to click. Clients then redirect to the booksteam scheduling page, select our staff, services they wish to book and click confirm, that's it. Clients also receive reminders so they don't forget their appointment time, which is amazing! I also absolutely love how I can sync my calendar with my iPad calendar, whenever I get new appointments in booksteam it automatically shows up in my iPad.

Avantages :

Easy to setup, lots of features, can sync my calendar, client email and sms reminders, can view statistics for my business, nice layout

Inconvénients :

Please add mail chimp integration, that would be really convenient for me.

Simplicity and Value

Commentaires : My clients and I all adopted the tool very easily. The Booksteam Team has been extremely accommodating and responsive. They even let me tweak and add to the French version of the tool. The few times I have had problems or questions they have always gotten back to me quickly. I think the value of the product is excellent. The sales team has also been supportive of my tiny company and during the hard COVID times.

Avantages :

The Booksteam software is easy to use for the admins, teachers and clients. It's simple and the functionalities used can be personalized. I have intentionally made my usage of it for me, my teachers and clients as minimal as possible to keep it simple and to the point.

Inconvénients :

There is an extra validation step to confirm the booking that my clients sometimes miss, especially if they're using their phone.A waitlist functionality should be added for group classes.

Great scheduling software

Commentaires : It has been great! None of my customers have had any issues, it’s easy to use, and customer service answers quickly!

Avantages :

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

Inconvénients :

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

Works perfectly for my needs

Commentaires : Saves me time, gives me a wide range of marketing options and helps me manage my clients and records

Avantages :

There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too. I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions. Overall I've been very happy that I went with Booksteam.

Inconvénients :

Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem.

NET Review

Commentaires : It solved the ability for students to book and pay on line to do our courses

Avantages :

it incorporates well into my website and takes payments when a student enrols

Inconvénients :

It doesn't link into our etrain, so I have to send another email to a student for them to enrol and complete the online learning. When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it

Excellent Value

Commentaires : I use the program daily and overall it’s worked very well without any problems.

Avantages :

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

Inconvénients :

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Can save your time

Commentaires : Great software! Hope to continue to use this software, well done

Avantages :

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

Inconvénients :

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Great Experience

Commentaires : We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Avantages :

Ease of use once you are working with it

Inconvénients :

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Booksteam is awesome

Avantages :

As a nail salon owner, I highly recommend BookSteam online scheduling software. I like the seamless integration with my website and social media platforms, making it convenient for clients to book their nail services. Overall, BookSteam has positively impacted my salon's operations and client satisfaction.

Inconvénients :

They could have more payment processors available but that's not a deal breaker.

Scheduling made easy!

Avantages :

Many features and produces thorough reporting to organize and streamline your business. When running into issues I have had a great experience with their customer support. Very timely and gets me the answers I need. Scheduling and tracking appointments made easy.

Inconvénients :

The start up process may take some time to learn. With so many feature it's understandable. Short term pain for long term gain which will save you many hours and keep you organized. Give it a try!

Where have you been Booksteam! Finally a Canadian online booking system that’s amazing!!

Commentaires : I’ve only used it a few weeks and am so happy I made the switch from Booker. Top notch system, customer service and very affordable for small business.

Avantages :

-cost -Canadian company -ease of use for clients -easy to use as an administrator

Inconvénients :

-No option to enter tip on receipts -don’t like that swipe holds funds for 6 days when a client purchases a gift card -no option for reviews outside the system such as google, Facebook etc -can’t customize certain client notifications - no option for online product purchase

Fantastic Software that just works loaded with features

Avantages :

Many features that make booking process easier and faster such as multiple offices, paypal payments, services+classes, google calendar sync. SMS reminders and notifications are fast and reliable which are extremely helpful in minimizing noshows. Entire site is easy to navigate and operate.

Inconvénients :

I would like to have my customers to be able to book multiple staff in one room instead of separate schedules.

BookSteam

Avantages :

Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward. Client history is detailed and easy to track.

Inconvénients :

The text reminder system is flawed, sometimes there is too many options and it could be condensed down to fewer options.

I really like the how simple and easy it is to use.

Avantages :

I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.

Inconvénients :

I honestly have nothing but good things to say about this software. I have had nothing but good experiences while using this software.

Late to know about it but... Seriously impressed!

Avantages :

Very good customer support. Quite versatile solutions with plenty of options to select from. Very helpful reports. Beautiful User Interface.

Inconvénients :

Somehow confusing at set up but that't not a big deal. Some minor issues but again not a deal breaker.

Loving BookSteam

Commentaires : We moved to BookSteam a few months ago and must say that we are really impressed. Not only does the product itself fit our needs and is easy to use for both clients and staff, the customer service is outstanding. The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy". We made a number of suggestions that would make the program even better and already these have been implemented - WOW!!! Cathy Reeves
Plant Essentials
Australia