--- description: ZenMaid : qu'en pensent les utilisateurs ? Lisez les avis clients sur ZenMaid, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZenMaid - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour entreprises de nettoyage](/directory/10062/maid-service/software) > [ZenMaid](/software/133875/zenmaid-software) # ZenMaid Canonical: https://www.capterra.lu/software/133875/zenmaid-software Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/133875/zenmaid-software?page=2) > Programme de gestion aidant à organiser et à exécuter des services de nettoyage avec des horaires simplifiés et des rappels de rendez-vous. > > Conclusion : 205 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZenMaid ? Services de nettoyage cherchant à gérer leurs activités en moins de temps tout en se développant simultanément ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 205 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ZenMaid - **Fondé**: 2013 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, polonais, portugais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Accès mobile - Devis - Facturation - GPS - Gestion des expéditions - Gestion des ordres de travail - Historique des services - Messagerie SMS - Paiements électroniques - Planification - Rapports et statistiques - Recouvrement des paiements sur le terrain - Rendez-vous récurrents - Routage - Suivi du temps ## Intégrations (5 au total) - Google Maps - Mailchimp - QuickBooks Online Advanced - Stripe - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/10062/maid-service/software) ## Catégories connexes - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/10062/maid-service/software) - [Logiciels pour paysagistes et jardiniers](https://www.capterra.lu/directory/31338/lawn-care/software) - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/31329/janitorial/software) ## Logiciels similaires 1. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [MioCommerce](https://www.capterra.lu/software/185525/miocommerce) — 5.0/5 (51 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Maidily](https://www.capterra.lu/software/201538/maidily) — 4.8/5 (33 reviews) 5. [ServiceOS](https://www.capterra.lu/software/206867/serviceos) — 5.0/5 (32 reviews) ## Avis ### "Zen Maid Cleaning Business Software Review" — 5.0/5 > **Harmony** | *14 août 2025* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: This software is the best on the market for residential cleaning services. They are very interactive and listen to their clients. They take customer ideas and implement them to enhance the software's capabilities. I have searched around and found that nothing else offers what they do. The cleaners love the GPS function, and that is what truly put us over the edge when looking for software for my business. They have also consistently added value by adding new features that make managing the day-to-day operations a little easier. > > **Inconvénients**: Delays in sending invoices. They had a glitch or two, but they got it figured out and corrected the issue. They also compensated my time. > > I have had a mostly positive experience with Zen Maid. No one can achieve perfection, but I'd say this company cares about the needs and desires of its clients overall. I would recommend them to anyone looking to start or improve a cleaning business. ----- ### "Freedom to Live" — 5.0/5 > **Adelle** | *22 novembre 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I love that it works wonderful for our cleaning service. We have less lockouts and more payments where clients can add payment details. It has simplified many aspects of our business > > **Inconvénients**: Having to pay for extra SMS messages. A flat rate would be lovely. > > Zenmaid has simplified our business and has helped me with less time in the office and more time doing what I love. ----- ### "Lack of Customer Support" — 3.0/5 > **Kirill** | *6 janvier 2024* | Développement de programmes | Taux de recommandation : 1.0/10 > > **Avantages**: Easy to use, friendly UI, unlike Booking Koala, it's well structured and easy to start using. > > **Inconvénients**: Customer Support is terrible and lacks of some basic functions that should have been implemented. > > We were not able to collect payments from the customers, despite the fact our CC company was working just fine. We've set up the process where we send invoices with ZenMaid, but multiple customers were not able to process their payment online, and we ended up chasing invoices. Some of our clients lost trust and were annoyed, and complained about the experience. ZenMaid refused to take the concern seriously and blamed us and our customers for the error. It was integrated via Square, we've talked to Square multiple times and sent invoices separately through Square, which is working fine. We confirmed that the error is with ZenMaid, and their integration, and thy won't do anything about it. ----- ### "thumbs up 👍🏻" — 5.0/5 > **TAMI** | *24 avril 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: easy to use and navigate. templates to edit and customize as well as checklists. > > **Inconvénients**: it doesn’t mark invoices paid in all areas when marked paid. i also can’t integrate gusto whom i use for payroll. > > overall no complaints. i highly recommend ----- ### "We recommend Zenmaid\!" — 5.0/5 > **Jaime** | *18 novembre 2024* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: We like the simplicity, ease of use, and affordability. The customer service is also phenomenal. > > **Inconvénients**: New updates causing it to become a little slower. > > Overall, we have had a great experience with Zenmaid and recommend it to all other cleaning business owners. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/133875/zenmaid-software?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/133875/zenmaid-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées