--- description: Purplepass : qu'en pensent les utilisateurs ? Lisez les avis clients sur Purplepass, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Purplepass - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Billetterie](/directory/30039/ticketing/software) > [Purplepass](/software/133885/purplepass-ticketing) # Purplepass Canonical: https://www.capterra.lu/software/133885/purplepass-ticketing Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/133885/purplepass-ticketing?page=2) > Une plateforme de billetterie complète sur le cloud pour la prévente en ligne, le marketing, les réseaux sociaux, les ventes le jour de l'événement et la gestion des admissions. > > Conclusion : 302 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Purplepass ? Les organisateurs d'événements, de promoteurs, de sites événementiels et d'entreprises de production. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 302 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Purplepass - **Pays**: San Diego, É.-U. - **Fondé**: 1998 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, russe - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accréditation des invités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Barcode/Ticket Scanning - Billetterie des événements - Booking Management - Calendrier des événements - Codes QR - Confirmations/Reminders - Gestion de la communication - Gestion de site web - Gestion des bénévoles - Gestion des données client - Gestion des formulaires - Gestion des frais - Gestion des inscriptions - Gestion des listes d'invités - Gestion des participants - Gestion des promotions - Gestion des événements - Inscription des visiteurs - Inscription en ligne - Intégration des médias sociaux - Paiements en ligne - Planification des événements - Portail libre-service - Promotion sociale - Rapports et analyses - Rapports et statistiques - Sièges réservés - Stratégie de marque personnalisable - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (18 au total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - HubSpot CRM - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems - Twilio - WordPress ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) ## Catégories connexes - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) - [Logiciels de gestion de festivals](https://www.capterra.lu/directory/30908/festival-management/software) - [Outils de gestion d'incidents](https://www.capterra.lu/directory/30950/event-check-in/software) - [Logiciels de gestion d'événements et de réservation](https://www.capterra.lu/directory/31009/event-booking/software) - [Logiciels d'admissions](https://www.capterra.lu/directory/30799/admissions/software) ## Logiciels similaires 1. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5756 reviews) 2. [TicketSource](https://www.capterra.lu/software/143073/ticketsource) — 4.8/5 (535 reviews) 3. [Beyonk](https://www.capterra.lu/software/1018625/beyonk) — 4.9/5 (167 reviews) 4. [Showpass](https://www.capterra.lu/software/153637/showpass) — 4.7/5 (406 reviews) 5. [Ticket Tailor](https://www.capterra.lu/software/112510/ticket-tailor) — 4.9/5 (551 reviews) ## Avis ### "Thank you Purplepass" — 5.0/5 > **John** | *3 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable. During our events and the planning of them, the event ticketing has been seamless. Our representative nice has valuable insight that has become/been helpful in event planning. He and his organization have been so attentive to the needs of our organization and have gone above and beyond to meet our goals. If you are an organization that is looking for a business that is strives to help you reach your event goals, you need look further than Purplepass for your needs. > > **Inconvénients**: There are no cons working with Purplepass from my personal experience. I had a great experience. Highly recommend. > > Excellent customer service and excellent experience. Excellent attention to detail. Always willing and able to assist with issues. ----- ### "User Friendly, Great Customer Service, Terrific Platform" — 5.0/5 > **Keri Jeanne** | *7 novembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. > > **Inconvénients**: The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. > > They made the transition seamless and simple. Our rep \[sensitive content hidden\] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something. I am very happy we made the switch to PurplePass. ----- ### "AWFUL EXPERIENCE THIS YEAR" — 1.0/5 > **Cristina** | *31 août 2024* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: I used Purplepass Ticketing for quite some time now, because of their "live ticket agents" which is basically just an answering service - but have recently had HORRIBLE EXPERIENCES in not being able to sell tickets because they can't even find my show and not being able to receive payment after the fact. > > **Inconvénients**: MY ticket buyers call my office stating that the Purplepass ticketing call center doesn't even know about my concerts at all. Their "call center" couldn't find it AT ALL. NO MATTER HOW THEY SEARCHED for it. -Purplepass redid their website and my event was not EVEN LISTED ON THEIR CALENDAR. They said it was a 'temporary' issue. Thank you very much. I needed to sell tickets. It is harder than ever and they seemed to care less about this issue and didn't provide any alternative solution. - I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. They use Deluxe Payment Exchange for echecks. I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account\! - Purplepass is not reachable by phone and has not provided an alternative way to get my payment. My event was AUGUST 17. It is now AUGUST 31 and I still have not received payment. I just received an email from Deluxe Payment that i now need to wait an additional 2 business days (It is SAT and Monday is a legal holiday) before I can even attempt to change my password again.) - Purplepass wanted me to do a Bank ACH form. I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on the phone and are having major, ongoing issues with their website as stated by more than 2 of their live agents. - I used to use Brown Paper Tickets for years in the past and never had a problem with them. - Purple Pass does not even provide a way of downloading all ticket buyers information so we can upload their contact and snail mail addresses to market to them in the future. We have to cut and paste individually. It is so labor intensive. JUST AWFUL. > > Recently HORRIBLE EXPERIENCE. JUST AWFUL. ----- ### "An easy to use, versatile platform with amazing support even after signing the contract? Yes please\!" — 5.0/5 > **Bailey** | *15 janvier 2026* | Collecte de fonds | Taux de recommandation : 10.0/10 > > **Avantages**: Purplepass truly fits all of our needs. The versatility has allowed us to expand our usage beyond what we thought was possible. It was initially purchased to handle our event management and ticketing. Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more. Our greatest test of the system was our annual gala. We received such high praise from our attendees. We are grateful for Purplepass for giving a great experience, whether it be to our guests or staff. It truly helps our organization shine. > > **Inconvénients**: There are not any features that we are unhappy with. We are excited for the addition of ApplePay as a payment option. > > My experience with Purplepass has been excellent, and because of that, I've confidently recommended it to many folks. Purplepass support specialists (shoutout to \[sensitive content hidden\] .\!) are there to help long after implementation. Whether it's learning new features or finding ways to accomplish something specific, they are knowledgeable, personable, and easy to reach. They are also willing to train new users on aspects of the platform, which makes it easier when there is staff turnover. They act as a partner in our operations, and it keeps our team from missing a beat. ----- ### "Best Customer Service and Value for the Money" — 5.0/5 > **Janice** | *25 août 2025* | Musique | Taux de recommandation : 10.0/10 > > **Avantages**: The thing I like most about using Purplepass is the terrific customer service. They are swift to respond no matter when I contact them. The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference. > > **Inconvénients**: Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than a flaw in the system. Linking reserved seating and seating charts can be tricky, too. However, any inconvenience is always offset by helpful and responsive Purplepass staff. > > Purplepass has been an amazing value for the money, and as a smaller community non-profit orchestra we are fortunate to have found them. Because of Purplepass, we are able to offer our patrons reserved seating \& season tickets with easy PDF delivery by email. We have the choice whether to pay the ticketing fees ourselves or pass those on to the patron. It's easy to edit our events and add discount codes and graphics. Payouts happen quickly once events are over. All in all, we are extremely happy with the platform and the customer service, and we intend to stay. ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/133885/purplepass-ticketing?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/133885/purplepass-ticketing) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées