Avis clients sur Accounting Seed

Customer Support is not always "responsive"

Commentaires : Overall, I have been happy with Accounting Seed. The latest question about how to display "total budget" column on a profit and loss statement took 7 days to get a response. You would think this would be a standard feature, but it is not. You would also think that there would be documentation how to accomplish this common report column but there was not. I received the directions for a "work a round" solutions, seven days after the initial request.

Avantages :

The Accounting Seed knowledgebase is very good if you like to "dig" for solutions. It's not always easy to find, but most answers are there.

Inconvénients :

Antiquated knowledgebase materials are not always removed so you have to sort through old stuff to find the solutions for the newest version of the software.

Flexible and powerful accounting software in Salesforce platform

Avantages :

Customizable with existing Salesforce business processes. Powerful reporting and dashboard capabilities.

Inconvénients :

User interface is limited to Salesforce user interface so its little clicky.

Great Support

Commentaires : We've had issues on and off using the program since going live in January 2019, however, AccountingSeed Customer Support has helped us through all of those issues. They've even done some customization for us as a courtesy. I've been working on a custom template (with Conga) for months now and the fields I need on the form were not available to us. CSR with AccountingSeed helped me today with these custom fields; he added them as a courtesy and also sent me a video on how he did this. VERY helpful to have in the future.

Avantages :

My favorite feature is being able to Clone repeat transactions; vendor invoices and journal entries. The Bank Reconciliation is a breeze. Submitting a Ticket for assistance is very convenient. I get an email within a few hours with a solution.

Inconvénients :

My least favorite features are the Financial Reports and AccountingSeed-created Forms. The reports we run are very different than what AccountingSeed offers. We've found a way to make it work by exporting to Excel, updating fields, adding/deleting, etc. Another feature is the various forms that AccountingSeed created for us; Purchase Order, Packing List and Billing. When we first started using AccountingSeed we found out they didn't have Sales Orders (order confirmations). We had to purchase another App (Conga) who created the Sales Order form for us. I'm currently working on a new Purchase Order template with Conga. The issue I have with the Billing form is that is says Billing. A lot of our customers comment, asking for the Invoice number. It's just a terminology issue; billing vs invoice. We will be creating our own Invoice template with Conga as well.

10 Years of Supporting Accounting Seed

Commentaires : Integrating Salesforce applications with Accounting Seed extends their applications to the next level and we help both ISV's and end users in this fashion!

Avantages :

It is easy to support Accounting Seed as it is native to Salesforce!

Inconvénients :

I appreciate the double accounting aspect of this enterprise solution, however, the number of users that come from single entry accounting systems such as QuickBooks need additional training and initial support.

Support and Help ++

Commentaires : Overall positive experience with the product.

Avantages :

The tools it is allowing our team to do today and in the future with business growth gives us the power of knowledge and analysis.

Inconvénients :

As the product is quite customizable, it is also requiring a lot of effort for basic functionality that use as end users are seeking. We are building towards getting those results

GL support

Commentaires : Good to use for daily transactional posting work.

Avantages :

It is easy to get accounting data. I use it for day to day transaction posting and Financial reporting and I feel it gives all details readily available.

Inconvénients :

Bit difficult to get both debit and credit of the JE in one screen.

Accounting Seed for Law Firms

Commentaires : Great overall experience.

Avantages :

Easy to use for my daily accounting functions

Inconvénients :

Wish reports were easy to merge - two reports that need to be one report.

Midway between QB and NS

Commentaires : As a less common system, expect a heavy lift in time and cost for implementation and training. Be prepared to push back when your external support says "that can't be done." Whatever you're trying to push the system to do probably can be done, if you can find someone who's able to figure out how. If you have other SFDC-resident packages, you can probably get them to integrate, but expect to spend big for the custom flows that will be necessary. I wouldn't recommend for orgs any less than 50 employees, but for a growing mid-size company that's not ready for NS or SAP, this is a solid choice that scales well.

Avantages :

Lives on top of Salesforce, makes for seamless integration with CPQ or other SFDC based packages. Reporting is fairly intuitive for those with SFDC or other cloud ERP exposure. Easy to implement and handle multiple ledgers, departments, cost centers, etc.

Inconvénients :

Difficult to make adjustments or changes, or troubleshoot errors, without expensive external support or a seasoned internal admin. AR doesn't include unapplied cash from customers, adding significant overhead to generating accurate agings and statements. Accounting periods and transaction dates aren't locked in sync, which can throw off balances depending on how a report is run.

Support Staff

Avantages :

Support Staff, [sensitive content hidden], was very helpful when an issue arose with a bank reconciliation

Inconvénients :

When creating new reports, the report writing can be difficult.

Best Accounting/Finance Package on SalesForce

Commentaires : Really no significant obs

Avantages :

Very fully featured with foreign currency translation, multiple ledgers and consolidation, PLUS the easiest on which to create automations across not only all Accounting Seed modules, but all other modules on SalesForce as well.

Inconvénients :

For GL reports and trial balances, for a particular specified period, it would be better if the beginning balance, and ending balance were displayed, along with all of the period debits and credits to a GL Account.

Aquatic Review

Avantages :

Implementation and templates provided made the process straight forward. Because it is integrated with SaleForce, we can use the data loader to accomplish mass entries as needed. The system is fairly intuitive in nature.

Inconvénients :

Our fiscal year ends in November and when we export financial reports, it always mislabels the months to a calendar year. Having to manually post transactions wastes time. There is not a lot of ability to customize financial reports. It is next to impossible to speak to someone live on the Support Team. The ability to talk to someone live about customer service and payment issues does not exist.

Great product but some limitations

Avantages :

The product is very easy to use and very customizable. It easily integrates directly with Salesforce so it feels like you are using one software rather than multiple platforms.

Inconvénients :

I think there are some limitations or areas of improvement needed. Reporting wise some of the stock reports aren't great and custom reports take time and knowledge to build. I would also like to see improvements made or features added to the customer billings to allow for automation of sending.

Accounting Seed for Legal Services Nonprofit Org

Avantages :

I like that it's cloud based and can be accessed from anywhere.

Inconvénients :

The reporting features could be better, having the ability to customize reports with ease, not as "intuitive" as I had hoped, but gets the job done.

Best Core Accounting Software for Salesforce Platform

Avantages :

Seamless integration with Salesforce Sales Cloud and Service Cloud.Same look and field as SalesforceEasy to deploy and to perform enhancementsCovers all the fundamental requirements of SMBs including, but not limited to Recurring Billing

Inconvénients :

The slow release of new and value-added enhancements of features and functions that customers are craving, the limited out-of-the-box integration with vital entities to be able to automate accounting processes such as cash applications, and the lack of a seamless out-of-the-box integration with different Banks to ingest customer payments. Although I must say that they are becoming more and more proactive about filling in gaps and responding to popular customer requests.

Great Product

Avantages :

Easy to use and has a great UI to navigate

Inconvénients :

Not able to modify some things, like reports

Review from the Implementer

Avantages :

The greatest PRO that Accounting Seed offered is the ease of communication with FieldFX, which is our operating system.

Inconvénients :

The biggest CON I can see would be more of a suggestion, which is there is no credit card reconcillation application within Accounting Seed. If they added that, it would make life a little more easy.

Mexicom Experience with AC

Commentaires : Very recommended, and proud to be partner with

Avantages :

The way it is advancing and the new functions in every release The in the cloud function. multi ledgers support and multi currency

Inconvénients :

I would prefer if Accounting seeds does themselves the migration using a professional division

One Stop Shop for Accounting

Avantages :

The interface is super user-friendly and lays out the specifics in a way that is easy to understand.

Inconvénients :

The updates, if you skip one or two updates, then you cannot jump to the latest update. Package upgrade needs to happen in sequence. This process needs improvement, Otherwise, everything is great.

Accounting Seed as a Manufacturer and Wholesaler

Commentaires : It's been both good and bad, but more good than bad.

Avantages :

Integrated with our business processes easily; Manufacturing setup in Accounting Seed was fairly easy as Manufactured Goods come as a core component of the Product features. Bank Connect makes it easy for A/P and A/R to reconcile and manage their divisions. In general, the fact that we can do Accounting, Sales, and Manufacturing on a single platform has saved us countless $$$ and time.

Inconvénients :

Lots of unit test failures in the Apex. Opening/Closing Accounting Periods takes forever, even with minimal transactions, due to poorly optimized code.

Introduced to AS 10 Months Ago and already feel like a pro using it

Commentaires : We work with smaller clients often in the Manufacturing world. It was very easy for me to come up to speed and be able to train and assist our clients.

Avantages :

I had never heard of Accounting Seed until October 2021. I was also new to Salesforece at that time. Accounting Seed integrates so well with Salesforce that I didn't even realize I was using 2 different platforms at first. Additionally it's highly customizeable but even works well when it's fresh "out of the box". I've even worked with ERP's that use Salesforce and have their own Accounting tools and Accounting Seed is easily integrated with the ERP.

Inconvénients :

The biggest thing our client's have confusion on is the Bank Direct Connect and Bank Reconciliation process. BDC is there to help make reconciliations easier, however, many believe that they must be able to match up all BDC records in order for reconciliations to work.

An Excellent Value Financial Solution

Commentaires : Overall, we have had good experiences. The package has a straightforward install (save once when we didn't have the correct release, and good to very good support. The Knowledge Base is helpful.

Avantages :

Having a financial solution on the Salesforce platform is a game-changer for development and implementation speed. Real-time financial information available at the Account, Opportunity, and Project record level increases the speed, accuracy, and relevance of critical business intelligence. This, in turn, translates into greater business agility while exponentially increasing confidence in the processing and assessment of business threats and opportunities.

Inconvénients :

Recently the platform and license costing has been a bit of a moving target. I have evangelized for this product and assisted several of our clients with AS implementations, and more than once we have found out significant cost impacts after the initial purchase. The bank connections have also been challenging, as while the advertised "1400" banks might sound like a lot, we have discovered the hard way that having a bank name on the list does not guarantee a connection, as each bank can have several connectors, and not all are compatible with Accounting Seed.

Accounting seed- for all,for us

Avantages :

This software provides enough space for data entry and reporting

Inconvénients :

Overall performance is good enough to make it best

AS review June 2022

Avantages :

Integration with Salesforce Customization for our business needs; ie. many extra fields within product lines, flows, capacity for very large transactions with high quantity and volume of products.

Inconvénients :

Too many clicks for one transaction. Frequent releases and changes to the SW that affects custom flows and requires rework and re-development. This product is not popular and there are a limited amount of people with experience with this SW. Finding accounting professionals with knowledge is almost impossible.

Good

Avantages :

Everything you might need is set up for you.

Inconvénients :

I can't go behind the scenes to edit the code which makes it less customizable.

Solid accounting package for Salesforce

Commentaires : We've been happy with Accounting Seed. It has allowed us to store all of our financial data right in Salesforce and track the financial data with our client CRM data.

Avantages :

Relatively simple to configure and use. We got this up and running in a few short weeks and the majority of the few issues we ran into were simply due to us not referencing the well documented Knowledge Base

Inconvénients :

It appears that there is a lack of integrations available. Some of the other Salesforce platform ERP packages we evaluated had a few more third party integrations available allowing extending functionality.