--- description: EHR 24/7 : qu'en pensent les utilisateurs ? Lisez les avis clients sur EHR 24/7, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EHR 24/7 - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](/directory/32561/cardiology-emr/software) > [EHR 24/7](/software/134091/ehr-24-7) # EHR 24/7 Canonical: https://www.capterra.lu/software/134091/ehr-24-7 Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/134091/ehr-24-7?page=2) > Solution d'EHR (dossier médical partagé) offrant des fonctionnalités telles que les prescriptions électroniques, la numérisation, la dictée, des notes SOAP personnalisables, etc. > > Conclusion : 179 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise EHR 24/7 ? Conçue pour les entreprises de toutes tailles, cette solution cloud d'EHR (dossier médical partagé) permet aux utilisateurs de gérer tous les processus liés aux prescriptions électroniques, à la dictée, à la numérisation, aux notes SOAP, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 179 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Office Ally ## Contexte commercial - **À partir de**: 44,95 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Conforme HIPAA - Dossier médical informatisé et partagé - Formulaires personnalisables - Gestion de cabinet - Gestion des documents - Gestion des dossiers patients - Graphiques - Medication Management - Notes SOAP - Notes sur l'évolution - Planification - Planification des rendez-vous - Prescription électronique - Rappels ## Intégrations (1 au total) - Practice Mate ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.lu/directory/32561/cardiology-emr/software) ## Catégories connexes - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.lu/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://www.capterra.lu/directory/32617/podiatry-emr/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels DPI (médecine familiale)](https://www.capterra.lu/directory/32564/family-practice-electronic-medical-records-%28emr%29/software) - [Gestion des patients](https://www.capterra.lu/directory/30780/patient-management/software) ## Logiciels similaires 1. [Fusion](https://www.capterra.lu/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Alleva](https://www.capterra.lu/software/180899/alleva) — 4.5/5 (282 reviews) 3. [ModMed](https://www.capterra.lu/software/124590/ema) — 4.4/5 (363 reviews) 4. [Epic](https://www.capterra.lu/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 5. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (907 reviews) ## Avis ### "EHR 24/7, Office ally's EHR solution" — 5.0/5 > **Fazal** | *26 avril 2022* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: It works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic system. Patient scheduling, medical records, prescriptions, patient charts, billing, claims, payments, invoices, all in one. > > **Inconvénients**: There really are not many drawbacks to Office Ally's Practice Mate and EHR 24/7, I highly recommend them for any practice looking for a comprehensive software solution for their business. > > Office Ally's EHR 24/7 is great. Anything we have an issue with the customer service is happy to teach us, and if its complicated or necessary we can schedule training for employees and staff on different aspects of the service. ----- ### "Office Ally is great" — 5.0/5 > **George** | *12 septembre 2023* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Price and ease of use and customization. You can add links into templates and either click them to insert into the chart or use them as reminders. > > **Inconvénients**: Current medication list features need to be fixed. It duplicated the medications in the patient's medication list every time you write a prescription so you have to constantly manage the current medication list to reconcile it (which is something you are supposed to do anyway honestly.) > > Overall EHR 24/7 is great. I have used 5 different EHRs over the years and EHR 24/7 has always been the most reliable and easiest to use. My employees all prefer it over any other system as well. ----- ### "Poor quality and incompetent support help" — 1.0/5 > **James** | *14 février 2018* | Psychologie | Taux de recommandation : 1.0/10 > > **Avantages**: Relatively easy to use.Fairly good integration between EHR and Practice Mate. > > **Inconvénients**: 1. Many of the features don't work properly. 2. Some functions are not the most efficient and actually waste end users' time. 3. "Tech Support are mostly gatekeepers. When you call to report a problem, their typical response is that if thousands of other users haven't already called to report the same issue, then it must be your fault and not theirs. They also refuse to let you speak to a supervisor or manager, their typical excuse being "They're all in a meeting." They claim to write "job tickets" and promise a callback, but of course they never call back and the issue is rarely resolved. > > I have been, sadly, an Office Ally client for about the past six years. The only reason I'm still with them is because they make it too difficult to leave: they'll pack your client demographic information not the progress notes should you wish to migrate to another EHR/PM service. Customer Service / Tech Support is a joke; they're mostly just gatekeepers who will do everything they can to convince you that a technical issue is something on your end and not theirs. Here are some examples of what I;'m talking about.... 1. Patient Ally, their feature that allegedly allows clients and their patients to swap documents in a HIPAA-secured environment, more often than not fails to properly function. I've tried to send documents to my clients, and vice-versa, and they cannot be retrieved. When I complained about this, the "tech support" person tried to slough it off as a problem with either my computer or my client's His argument was that "if large numbers of our customers aren't complaining about this, then it's not a problem." I now use Adobe Cloud instead. 2. When using the accounting and claims management features in their practice management platform, Practice Mate, in order to post payments to a deactivated client account, I have to re-activate it, post the payments, then de-activate it again, which is a time-waster and unnecessary. When I addressed this with tech support, his unbelievable answer was: "Well the LOGIC is that if you're no longer seeing a client, then you won't be taking any more payments on their account." I had to explain to him that managed care can take weeks or months to pay claims, and also that some discharged clients owe past-due balances. His response was dead air. 3. The EHR platform has a penchant for bumping you off AS YOU'RE WORKING IN A CHART, which means you lose all the data and have to log back in and recreate it. This usually happens between 5-7 pm EST. The two times I reported this to "tech support," they told me it was probably my computer or my ISP and it wasn't their problem, again, because tens of thousands of other Office Ally users hadn't complained about it. Yeah, the cost is low, but if you're a sole practitioner like me, without so much as a receptionist, these inefficiencies can cost you in time and money. ----- ### "Ease into EHR 24/7 intuitively" — 5.0/5 > **victoria** | *30 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: a valuable feature is the quick flow from visit to claims. There is opportunity to see the patient, document and review before validating it all by signing off on it for proceeding to the billing management part of the process. It goes without a hitch of delay. It is intuitive and easy to learn. Implementation and ramp-up time is minimal. > > **Inconvénients**: It did take me a minute to understand the need to label documents clearly for their content. Without taking the time to develop a clear name for each type of document, it may delay being able to locate them later. Planning in document filing is key. > > It has been very manageable and the training videos and in-person sessions are all readily available. Any training can be scheduled at our convenience and without interruption to patient encounters. ----- ### "Great slim and affordable EHR for small practices" — 4.0/5 > **Susanna** | *6 septembre 2023* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows. > > **Inconvénients**: Patient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to fold multiple related diagnoses into the same search. > > This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface. ----- Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/134091/ehr-24-7?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/134091/ehr-24-7) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées